Food on Fire: Customer Satisfaction Analysis Report

This report, focusing on 'Food on Fire,' analyzes customer satisfaction and business decision-making. The report includes an introduction, research methodology, data interpretation, findings, suggestions, and a conclusion. The research methodology uses both primary and secondary data to gather reliable customer insights. The findings suggest positive customer responses, favoring expansion. The report uses trend lines to project future sales and profits. It recommends expanding the restaurant chain and using online booking systems. The conclusion highlights the importance of well-organized research for making informed business decisions, drawing on the provided references for support.

Business Decision Making
TASK 3.3

Covered Content
• Introduction
• Objective
• Research methodology
• Data interpretation
• Findings
• Suggestion
• Conclusion
• References

Introduction
Decision making is said to be crucial aspects that are
essential choice by determining a decision in gathering
information to get more reliable outcomes in near future
time.

Objective
The main motive behind doing this project is to determine
responses of customers regarding future planning of an
organisation.

Research methodology
• It is done to determine and reduce literature gap in
research work.
• Primary and secondary both method are being used to get
more reliable outcomes.
• Various charts and graphs are used to determine exact
reactions of various customers.

Data Interpretation
Q1. Have you visited food on fire ever?
Yes
No

Continue..
Q2. What is best in Food for friends?
Services
Food
Surrounding
Other

Continue
Q3 Are you satisfied with the quality of food?
Yes
No

Trend line
Year Sales profit
2018 150000 40000
2018 200000 45500
2020 250000 50000

Graph

Findings
• The research is providing more positive responses to the
restaurant.
• Most of the customer are in the favour of opening new
chain of restaurant in other location.
• The trend line is showing valuable growth in coming
time.

Suggestion
• It would be beneficial to increase the chain of restaurant
in various location so that customer would be easily
attract towards them.
• Online benefits can be attain in near future period of time
by using booking through using their application.