Food Operations Management Report for Imperial Hotel (Task 2 & 3)

This report provides an overview of food operations management within the hospitality industry, specifically focusing on the context of Imperial Hotel. It addresses statutory regulations, including the Food Safety Act and Employment Law, emphasizing the importance of compliance. The report details health, safety, and environmental measures crucial for facilities managers, along with required documentation for compliance. It explores effective communication systems like management information systems and control systems such as distribution control systems. Furthermore, it discusses various systems needed by facilities managers, including decision support and supervisory control systems. The conclusion underscores the significance of adhering to government regulations and utilizing appropriate management systems for successful operations. References from relevant academic sources are also included.

Food Operations Management
(Task 2 & 3)

Table of Content
 Introduction
 Statutory regulations affecting facilities operations
 Health, safety and environmental measures
 Documentation required to account for compliance
 Effective system to process information and maintain
communication
 Control system
 Systems needed by facilities manager
 Conclusion
 References

Introduction
Food operations management is the process of controlling and assessing
all the delivery related activities that are performed by an organisation
who is executing business under food and beverage sector. For all the
restaurants, hotels, pubs, motels and bars it is very essential to supply
good quality food items to the customers so that business can score a
high level growth.

Statutory regulations affecting
facilities operations
Various rules and regulations are imposed by the local government of
UK for all the business entities who are operating business under
hospitality industry. It is very important for all the organisations
including Imperial Hotel to follow all of them in order to operate
business appropriately. All the statutory regulations are as follows:
 Food safety act 1990
 Food standards act 1999
 Employment and labour law 2018

Health, safety and environmental
measures
Facilities managers of the organisations executing business under
hospitality industry are required to follow the health, safety and
environmental measures so that their customers may get good
quality service and food items. All of them are described below:
 Health measures
 Safety measures
 Environmental measures

Documentation required to account
for compliance
For Facility manager of Imperial Hotel it is very important to keep detailed
record of the organisation so that it can be presented in front of the
government to provide them appropriate information of the hotel. All
the documents that are required to comply with statutory requirement,
health, safety and environmental measures are as follows:
 Financial reports
 Contaminating report
 Pesticide residues report

Effective system
Facility manager of Imperial Hotel can use management information
system to process information and maintain communication within
the organisation. It is explained below in details:
 Management information system

Control system
Facility manager of Imperial Hotel can use Distribution Control System
in order to effectively control the facilities operations. This system
is described below in details:
 Distribution control system: It is a system in which a specific
hierarchy is followed by the management in which all the activities
are performed in appropriate manner by the managers and other
staff members of hotel.

Systems needed by facilities
manager
There are various system that are used by the facilities manager of
Imperial Hotel in order to effectively manage the operational
activities of the organisation. All of them are as follows:
 Decision support system
 Supervisory control system

Conclusion
This presentation concluded that for all the organisations who are
operating business under hospitality industry to follow all the
statutory regulations of the government in order to successfully
operate business. Various system can be used by facilities managers to
effectively run operations. These system are management information
system, decision support system, supervisory support system etc.

References
 Shokri, A., Oglethorpe, D. and Nabhani, F., 2014. Evaluating
sustainability in the UK fast food supply chain: Review of
dimensions, awareness and practice. Journal of Manufacturing
Technology Management. 25(8). pp.1224-1244.
 Wood, R. C., 2018. Strategic questions in food and beverage
management. Routledge.

Thank You