Food Safety Management: Performance and Improvement Presentation

This PowerPoint presentation provides a comprehensive overview of food safety management within the food service industry. It begins with an introduction highlighting the challenges and importance of customer satisfaction, followed by a detailed analysis of management practices, including performance review techniques, consumer contentment response, and food observation and control activities. The presentation then moves on to recommendations for performance improvement, suggesting management alternatives like benchmarking and talent management. An implementation plan is outlined, utilizing the Seven C's of implementation (Clarity, Communication, Change management, Criteria, Checklist, Call on help, Choose the right provider) and SMART planning. The presentation concludes by emphasizing the importance of ethical practices, the benefits of the 7C's model, and the role of corporate social responsibility in fostering business growth and success. This presentation is designed to help students understand the key aspects of food safety management and how to improve operational effectiveness.

FOOD SAFETY
MANAGEMENT

Table of Content
Introduction
Management practices within the specific food service operation
Recommendation for the improvement of performance
Management alternatives
Implementation plan
Conclusion

Introduction
The food service industry is facing many challenges
such as shifting the preferences of consumers, changes
in their taste and many more. Food industry ensures that
they develop strong customer base in order to achieve
success in the market and also offer qualitative services
for their potential customers.

Management Practices
Performance review techniques is a way and system which is
utilised by the company to review the work and feedback which
are beneficial to the company to monitor the working of the
workers and also make modifications if there are any
requirement. This tool enable in attaining the set objectives and
aims of the respective firm in well organised manner. The
administration practices within food services activities applying
performance review techniques are explained as follows:

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Consumer contentment response- Food and service quality can
be analysed during the time of taking feedback from the target
audiences.
Food observation and control activity- The food and their
services need to be determined on time which permit the company
to develop their operations actions.
Observation and assessment tools- This concept assist in
appraising and measuring business activities from the beginning.

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Standard operating process- These are the phases which are
fixed and applied by each food sector in the company. This
method basically consider the ordinary check ups and audits
which are conducted by the manger of the firm. It assure the
quality and productively which is done in efficient manner.

Recommendation for the improvement of performance
Organisations need to improve their performance so that they can
survive in the competitive market and provide goods and services
to customers according to their needs and wants. For this they
need to alternate their management techniques so that the
problems faced by the organisations can be systematically dealt
with and their performance can be enhanced. Some management
alternative plans are discussed below :

Management alternatives
Benchmarking : It is a process through which the performance
of a business can be compared to another business which has the
best performance in the industry.
Recruitment and talent management : In a restaurant industry
employees play an important role in maintaining good and long-
term relations with customers.

Implementation Plan
Seven C's of implementation : While implementing an
improvement the 7C's should be followed for effective
implementation of the plan :
Clarity : The plan and strategy developed to implement change
must be clear and understandable for the employees so that they
can work towards implementing change in the right direction.
Communication : It means that the change that needs to be
implemented should be communicated among employees across
the company in an appropriate manner so that the goals that are
to be achieved becomes clear.

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 Change management : It means that changes to be introduced should be well
managed and controlled by managers for effective implementation. For this
tools and techniques should be used efficiently.
 Criteria : It means a criteria needs to be set where change needs to be
implemented to improve its performance. For example for improving its
workforce the company needs to set a criteria for selecting employees like
qualification, experience etc.
 Checklist : This helps in effective step-by-step implementation of a change
plan. It is a list of activities that needs to be carried out for bringing required
change in the activities. It will help the company in listing all the steps so that
no important step is missed out and systematic implementation is possible.

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Call on help : It means that if required help from experts or other
organisations who have previously implemented change
successfully can be taken so that the mistakes can be reduced and
effective change implementation is done.
Choose the right provider : It means company needs to evaluate
the results of implementing change so that performance can be
improved and goals can be achieved (Ovca and et. al., 2018).
SMART planning: It is effective planning tool so that the plans can
be formed which can help in achieving company goals and targets
within time and budget. Smart planning gives guidelines to company
to effectively make a change plan to improve its performance,.

Conclusion
From this PowerPoint presentation it is analysed that they can
enable in satisfying the needs and demands of target audiences.
The organisation must implement ethical practices in rendering
brand name and goodwill in the market. 7C's model is beneficial
to analyse the strengths and weaknesses of the company. Apart
from it, company offer corporate social responsibility which
assist to generate affirmative atmosphere within the firm which
help in business growth and success.

Thank You