Food Service Management: Adam's Restaurant Performance Analysis Report

This report provides an analysis of food service management, focusing on Adam's Restaurant. It begins with an introduction, followed by an assessment of current management practices, including performance reviews. The report then examines specific techniques used by Adam's Restaurant, such as the use of KPIs to improve customer satisfaction and employee morale. It also provides recommendations for improving performance, including the implementation of feedback mechanisms and the identification of problems. An implementation plan is outlined, detailing a step-by-step approach to address issues. The report concludes by emphasizing the importance of change management techniques for effective resource and manpower management. References are provided to support the analysis.

Food Service Management
LO 4

Table of Content
• Introduction
• Assessment of current management practices within a specific food service operation
• Techniques which are used by Adam's Restaurant
• Recommendation and produce management alternatives to improve performance
Implementation Plan
• Conclusion
• References

Introduction
Management is known as endless operation
which is associated with various areas of focus
in respect of organisation and within this
particular industry. Sector of food service
involves robust management in which various
practices and techniques are involved.

Assessment of current management practices within
a specific food service operation
• Performance review: This is defined as the part under which major aspects
such as learning and development are taking place. Under this various tools and
practices are used by management so as to measure actual and expected
performance in order to keep an eye on overall performance.

Techniques which are used by Adam's Restaurant
• KPI's: This is known as one of the primal tool which can be used by management in
order to frame strategies which are taking care of customer's favour. This leads in
enhancement of customer satisfaction and boosting up of employee morale. Similarly
KPI enables an organisation to attain their organisational goals in such a way that all the
strategic objectives can be attained.

Recommendation and produce management
alternatives to improve performance
• Feedback: Proper feedbacks are required to be collected so as to ascertain
problematic area and occurring issues. Adam's Restaurant is trying to collect
feedbacks so as to measure their weaknesses.
• Identification Of Problem: Problems are required to be recognised so that
problem can be solved in prompt manner.

Implementation Plan
• Step One: Step one is related with
implementing plan in an organisation when
output is not proven to be proper. A separate
team is required to be made which is wholly
dedicated to solving issues and methods to
solving them. In the context of Adam's
Restaurant they have kept an area at which
employees are safe and free to share their
opinion.

Conclusion
• From the above PPT this can be concluded that management practices are required to be
implemented in such a way that changes can be inculcated in most effective manner.
Similarly change management techniques are helping the business in managing their
resources and manpower in proficient manner.

References
 Sánchez-Silva, M. and Klutke, G.A., 2016. Reliability and life-cycle analysis of
deteriorating systems (Vol. 182). Switzerland: Springer International Publishing.
 McKinley and et. al., 2017. Citizen science can improve conservation science,
natural resource management, and environmental protection. Biological
Conservation, 208, pp.15-28.
 Kerzner, H., 2018. Project management best practices: Achieving global
excellence. John Wiley & Sons.

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