Food Service Management Report: Performance, Challenges, and Solutions

This report provides a comprehensive analysis of food service management practices within Hyatt Hotels, focusing on performance evaluation and the identification of key challenges. It explores various management techniques, including customer relations, online reputation management, and staff management, along with the adoption of innovative technologies. The report details an implementation plan to improve performance, encompassing problem identification, cause analysis, brainstorming for solutions, and the selection of appropriate strategies. Furthermore, it recommends management solutions to address shortcomings, such as the use of measurable tools to monitor progress and enhance overall operational efficiency and profitability. The conclusion emphasizes the importance of proactive management strategies and innovative planning to overcome challenges and ensure the long-term success of the organization. The report also includes references to relevant academic sources.

Food Service Management

Table of contents
 Introduction
 Assessment of management practices in organization with performance review
techniques.
 Recommendations of alternatives to improve performance including an
implementation plan
 Management solutions to address shortcomings within organization.
 Recommendation to resolve organizational challenges
 Conclusion
 References

Introduction
Food services are those businesses or companies who take responsibilities of
providing meal to people outside their houses. The company selected for this project
report is Hyatt Hotels and Resorts which is a multinational hospitality company which
manages and franchises business hotels, luxury resorts, and properties for vacation.
The report focuses on producing an improvement plan and management practices by
which an organization can face its challenges easily.

Assessment of management practices in
organization with performance review techniques.
 Management practices in hospitality are methods and innovative techniques
which are used by managers to make services and operations more efficient.
There are several ways which are relevant for good management practices.
For example, Hyatt is facing the problem of low sales by which profitability
in company is also low, because of technological changes which is affecting
business very much. To solve such problem following management practices
can help in improving and support business goals:

Cont.….
 Customer Relations-
 Online Reputation Management

Cont.…
 Staff Management
 Adopt innovative Technology

Recommendations of alternatives to improve
performance including an implementation plan
To improve the performance and productivity,
hospitality sector is suggested to manage the
management practices and improve their plans
which will make the presence of industry more
enhanced. With reference to Hyatt, managers can
implement innovative plan which will help them

Cont.…..
 Identification of problem
 Identification of causes of problem
 Brainstorming for solutions

Cont.…
 Selecting appropriate solutions
 Implementation and checking impact of the
selected solution

Management solutions to address
shortcomings within organization
Mangers of every company continuously works on getting
new solutions with change in time which is necessary to work and
focus on working with effective basis. To address the defects of
Hyatt, managers of company can apply certain management
practices like Customer Relations, Online Reputation
Management, Staff Management and Adopt innovative
Technology

Recommendation to resolve organizational challenges
with application of measurable tools to monitor
implementation to improve performance within
organization
Some tools and techniques plays important part in any business which help
in adopting management to perform innovative activities which will increase
productivity. With reference to Hyatt, identification of problem, identification of
causes of problem, brainstorming for solutions selecting appropriate solutions,
implementation and checking impact of the selected solution can be steps to
formulate effective plan. By implementing such a plan, it is possible that
objective of company can be achieved on time and innovative things would boost
up the profitability of the business.

CONCLUSION
The above project report concludes that some challenges are
there which can be faced by organization which may effect sales and
profitability of an entity. For such problems there are some management
practices for which managers and top authorities have to innovative and
make the organization stand strong by facing problems. In addition to this,
some innovative plans can be implemented by managers so that problems
can be solved in effective way.