Ford Motors: Detailed Report on Operational Functions and Management

This report provides an in-depth analysis of Ford Motors' operational functions and management strategies. It begins by identifying the key operational functions within Ford Motors, including production, and explores the roles and responsibilities of managers. The report then delves into key operational approaches such as Total Quality Management (TQM), KAIZEN, and Just-in-Time (JIT) inventory management, highlighting their significance in enhancing product quality and organizational efficiency. Furthermore, the report examines the impact of external business environment factors, including technological, economic, and political influences, on Ford Motors' operations. The report concludes by emphasizing the effectiveness of JIT and Six Sigma approaches, along with the adoption of TQM for delivering high-quality goods and services. References are provided to support the analysis.

MANAGEMENT AND
OPERATIONS
Part 2

Introduction
• Every business enterprise do have their operational functions which
are quite mandatory for them in order to grow at the marketplace
and for smooth running of business functions. There are some
essential operational functions within Ford Motors. All these key
operations are going to be discussed as follows:
• Production

Identification Of The Roles & Responsibilities
Of Managers
• In the present context of Ford motors, managers of the company have some
essential roles and responsibilities which are going to be discussed as follows:
• Transportation
• Production
• Promotion

Key Operational Approaches
• Some of the key approaches are going to be discussed as follows:
• Total Quality Management (TQM)
• KAIZEN
• Just in time

Total Quality Management (TQM)
• It is an approach which mainly emphasis on improving
and enhancing the overall quality of goods and
services manufactured by the company.
• In general, it is a customer-centred approach in which
regular basis development is essential so that
individuals will feel satisfied by the offering of the
company.

KAIZEN
• It refers to a Japanese word which define as an innovation
which help in attainment of organisational goals.
• It is an approach where the responsibility of a manager is
to formulate creative strategies and policies so that they
can accomplish their objectives within given time frame.

Just in time
• It has been said that this is the approach which is
associated with the inventory and stock of the
company which is required by the staff members in
order to produce goods and services as per the
demand and requirement of customers.

Impact Of External Business Environment
• External Factors: These are some factors which can not be managed, changes,
controlled or modified by the managers of the company.
• Technological factors: It has been said that technologies factors are the one
which might affect the overall process of decision making as it is quite dynamic
element which changes on a regular basis.

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• Economic factors: These are the factors which consist of inflation rate, foreign
exchange rate and many more which might affect the overall functionality of the
business organisation
• Political factors: It refers to the factors where rules, policies, regulations are
being developed by the government of the nation.

Operational Efficiencies
• It is said that managers of Ford Motors adopt (JIT) Just in Time approach so that
they can utilise all the present resources in an appropriate way.
• In the present context, it has been said that managers of the company provide
guidance and direction to their staff members while manufacturing vehicles as
per the current market trends and requirements of customers.

Conclusions and recommendations
• With the help of above mentioned report, it has been concluded that Just in time
& Six Sigma approach refers to the most effective models used by organisations.
This will assist business entities in order to use all resources in an effective and
efficient manner. By adopting TQM approach, company can offer high quality
goods and services to their customers within given time frame

References
• McNeil, A. J., Frey, R. and Embrechts, P., 2015. Quantitative risk management:
Concepts, techniques and tools. Princeton university press.
• Mollenkopf, D. A., Frankel, R. and Russo, I., 2011. Creating value through
returns management: Exploring the marketing–operations interface. Journal of
Operations Management. 29(5). pp.391-403.