Assessment of Workplace Effectiveness: Ford Motor Company Report

This report provides a comprehensive analysis of workplace effectiveness at Ford Motor Company. It begins by establishing a team performance plan, emphasizing the importance of teamwork and efficient strategies to achieve organizational goals. The report then delves into developing team cohesion, addressing issues such as lack of communication and participation through motivational techniques, training, and strategies like brainstorming and mind-mapping. The final assessment focuses on liaising with stakeholders, highlighting the need for effective communication, dispute resolution, and strategies to improve team performance and organizational outcomes. The report underscores the role of leaders in fostering a positive work environment and the importance of adapting to employee needs. The report uses academic sources to substantiate its claims and provides a detailed case study of Ford Motor Company's workplace dynamics, strategies, and challenges.

Running Head: Workplace Effectiveness
Workplace Effectiveness

Workplace Effectiveness 1
Table of Contents
Assessment 1 Establish team Performance Plan............................................................2
Assessment 2 Develop Team Cohesion..........................................................................3
Assessment 3 Liaise with Stakeholders...........................................................................5
References.......................................................................................................................7
Appendix 1....................................................................................................................... 8
Appendix 2....................................................................................................................... 9
Appendix 3..................................................................................................................... 10

Workplace Effectiveness 2
Assessment 1 Establish team Performance Plan
Ford Motor Company is an American automobile corporation which manufactures cars
and their engines and their cars are distributed across the globe. The company was
founded by Henry Ford and it was registered in 1903 and their headquarters is situated
in the Dearborn, Michigan. This organization has also sub owned the organizations like
Troller which is a Brazilian SUV car manufacturer and an Australian car manufacturer
FPV. This organization was also involved in the operations like manufacturing of trucks
and tractors. The main vision of Ford is to provide adequate facilities to its customers
through delivering effective vehicles which could help them to feel luxurious driving.
Ford Motor Company is included in the top six car manufacturers amongst the world.
This organization believes in the team work and for this, they used to develop effective
strategies which help them to achieve the desired goals. For each department, the
separate team is responsible and the policies are so efficient that people involved in the
organization do not take a back step for taking responsibility for any fault or for any
mistake found in the car.
Planning processes of the organization are built up through the ideas shared by all the
team members to develop an effective planning process in order to attain certain
desired goals and objectives. Strategies of the organization explain that the contribution
of each team member will be equal and the main objective of the organization is to
achieve the goals together and it will lead to the achievement of individual goals.
Execution of certain policies and the strategies are performed on the basis of team
consensus (Beal & Ghandour, 2011).
Apart from this, Ford has adopted the strategies for achieving the adequate growth in
the automobile market through providing effective training measures to its employees.
These employees are asked to share their views on improving the technologies so that
desired goals could be achieved. On the basis of majority, an appropriate and effective
technique is adopted in order to attain adequate growth in respect of the Ford Motor
Company. The workplace environment of the organization must be set up in such a
manner which could help in the agreement of all team members and management on

Workplace Effectiveness 3
the adaptation of an adequate strategy for the betterment of the organization.
Management and the leaders need to adopt some policies in relevance with their
behavioral pattern so that fair decision could be taken in the situation of disputes. The
policies adopted by the organization should also contain the clause under which
appropriate person should be capable enough to take the responsibility for their work
performed.
Appropriate quality standards need to be developed so that organizational cars could
pass the quality test conducted by the government in order to attain the trust of the
consumers. For instance, Research and development team member’s needs to focus
on the adaptation of the unique and advanced technologies of the automobile industry
which could help the organization in terms of producing effective and efficient cars.
Departments of the Ford Motor Company i.e. production, design, R&D, sales, and
marketing, etc. need to focus on their work only rather interfering in other department's
work. An interruption in other's work will lead to the generation of disputes as well as it
will also affect the overall performance of the organization (Klingner, Nalbandian &
Llorens, 2015).
Assessment 2 Develop Team Cohesion
After evaluating the goals and the objectives of the organization, it is analyzed that
organization is facing a lot of issues in the workplace such as disputes arising due to
lack of communication, lack of participation from all team mates, etc. With the effect
from these issues, team leaders and the management has taken some strong steps in
order to attain the organizational objectives as well as to resolve the issues arising
within the workplace of the organization. For resolving these types of issues,
management and the team leaders invented some ideas such as group meetings and
they asked employees to participate in the meeting conducted to re-create some
valuable ideas.
Feedback to team members

Workplace Effectiveness 4
In order to resolve the issues within the workplace of the organization, it was analyzed
that employees need encouragement and the reward individual programs so that people
of the organization gets motivated and perform their best. In addition to this,
management has introduced various reward and incentive programs to attract the
employees towards enhancing the organizational performance. Motivational techniques,
reward programs, incentive schemes, etc. are also introduced in order to attain the
objectives of the organization (Mitchell, 2013).
Apart from these steps, an organization may use the idea of providing adequate training
measures for improving the quality of the organization. This will help the employees to
perform even better as compared to their prior performances.
Issues faced by organization
There are a number of issues present in the workplace of the organization and these
arise due to lack of effective communication, lack of managerial control, etc. To resolve
these, leaders of the organization adopted the strategies such as brainstorming, mind
mapping and consulting.
In brainstorming practices, all the team mates are asked to join the meeting conducted
to share the views in relevance with the solving the particular issue. This helps the
employees to understand their importance in the organization as they are involved in
the decision making processes and their views are also considered relevant. In addition
to this, they were asked to share their issues so that adequate strategies could be
adopted in order to remove them for the attainment of effective goals for the
organization.
The mind-mapping strategy is quite similar to the brainstorming process. It helps the
organization to develop the adequate workplace environment for employees through
taking suggestions from them only. Under this procedure, a central concept is analyzed
and all its relevant factors are analyzed in order to cope up with the organizational
expectations.

Workplace Effectiveness 5
Apart from these two methods, organizational management adopted the strategy of
taking individual sessions in order to analyze the personal issues. Declining
organizational performance has various aspects such as collective disputes, individual
disputes, and harassment, etc. These are some of the factors which could be held
responsible for declining organizational performance. Consulting strategy helps the
organization to analyze the issues arising in the workplace and its effect on the
individual performance, these need to remove from the workplace in order to gain the
efficiency.
Effective Communication Process
The organization has adopted the strategy of effective communication and this helps the
organization to make the transparency between the employees and the management of
the organization. Effective communication techniques such as internal communication
system could be adopted. This is the process through which organization could create a
healthy environment within the organization. Apart from these benefits, managers could
easily convey their message to the employees and these employees also have this
facility to convey their message to the management directly. This improves the working
procedure of the organization. Along with this, an organization will be able to take strong
action on unethical practices followed within the workplace of the organization.
Identification and resolving issues
Under this procedure, organization analyses the issues present within a workplace and
this helps the organization to increase the productivity as well as to enhance the
performance of the organization. Management of the organization adopts various
strategies under which individual's issues, as well as the collective issues of the
employees, could be determined. Apart from analyzing the issues, evaluation of the
methods to resolve those issues is very necessary. This step will develop confidence in
the employees. Employees will be motivated as the organization will build the trust
amongst the employees in relation to taking actions to resolve the issues of the
organization.

Workplace Effectiveness 6
Contribution of leader
Being a leader, his duty is to resolve each and every issue of its team mates in order to
make the team more efficient and effective. The team leader is the responsible for
bringing out the best of every employee. For this, leaders need to adopt various
attractive strategies such as providing adequate facilities in the workplace, providing
incentives for extra work done, adaptation of motivational techniques, etc. The best
strategy for improving the effectiveness of the organization is the adaptation of
motivational techniques. Motivational techniques help the employees to perform in an
adequate manner and along with performing, organizational objectives become the first
priority for them and this also fulfills their objectives. Adaptation of these types of
policies and the strategies by leader helps the organization in maintaining the adequate
working environment as well as employees treats their leader as the role model
(Stefanovic, Prokic & Rankovič, 2010).

Workplace Effectiveness 7
Assessment 3 Liaise with Stakeholders
Consulting with manager
As discussed in the previous assessment in relevance with the issues faced by the
organizational members, furthermore these will be discussed with the management of
the organization in order to evaluate adequate resolutions. The organization is suffering
from numerous issues and declining team performance is one of the major issues within
the organization. Apart from this, numerous issues have been faced by the organization
which is impacting it on the performance directly. Lack of effective communication
strategies, lack of managerial control, lack of dispute handling policies, etc., all these
are the factors which affect the performance of the organization as well as it also
decreases the brand value of the firm (Unsworth, Dmitrieva & Adriasola, 2013).
Improving Team Performance
Team performance needs to be improved in order to improve the organizational
performance. This will help the organization to achieve its desired objectives and goals.
For resolving the organizational issues, numerous types of methods could be used such
as an adaptation of effective communication objectives are the major sources through
which organization could enhance its performance. Adaptation of effective policies will
remove communication barriers within the organization hence; it will raise the
performance of the organization and it will directly impact towards the team
performance and reach the goals and the objective would be easier from the
organization’s perception. Manager of the organization evaluates various aspects in
relevance with improving the performance of the team. Team performances could be
improved through various measures such as execution of motivational techniques,
barriers of communication needs to be removed in order to enhance the performance of
the organization. For instance, there is four team available in an organization i.e.
production, marketing, and sales, finance, HR. Hence, if they all will perform equally
better, it will be the great situation for the organization and if one team's performance
gets declined then the whole organization's performance will get declined.

Workplace Effectiveness 8
Resolutions of team performance issues
Management of the organization has adopted the methods such as brainstorming,
mind-mapping, and the consultation in order to increase the performance of the
organization. Along with these methods, an organization has adopted the process of
building effective communication strategies. Through this strategy, an organization is
able to remove barriers between the managers and the employees and this helps the
organization to deal with big issues in an adequate manner.
Organizational management has adopted the strategy of updating the requirements of
the employees in order to maintain the consistent performance of the organization.
Making the policy in relevance with the participation of the employees is compulsory in
the decision-making process is reliable as well as it helps the organization to analyze
the most adequate and the reasonable ideas to resolve the issues or for adaptation of
any advanced technology. For instance, while adopting the communication techniques,
it was analyzed that mostly all employee, teams of the organization were involved and
they were asked to share their views in order to adopt an adequate strategy (Whitney &
Cooperrider, 2011).

Workplace Effectiveness 9
References
Beal, D.J. & Ghandour, L., 2011, "Stability, change, and the stability of change in the
daily workplace affect", Journal of Organizational Behavior, vol. 32 (4), pp.526-546.
Klingner, D., Nalbandian, J., & Llorens, J. J. (2015). Public personnel management.
Routledge.
Mitchell, G., 2013, “Selecting the best theory to implement planned change:
Improving the workplace requires staff to be involved and innovations to be
maintained. Gary Mitchell
Stefanovic, I., Prokic, S., & Rankovič, L. (2010). Motivational and success factors of
entrepreneurs: the evidence from a developing country.
Unsworth, K.L., Dmitrieva, A. & Adriasola, E., 2013, “Changing behaviour:
Increasing the effectiveness of workplace interventions in creating pro‐environmental
behaviour change”, Journal of Organizational Behavior, vol. 34 (2), pp.211-229.
Whitney, D. & Cooperrider, D., 2011, “ReadHowYouWant. Com”, Appreciative
inquiry: A positive revolution in change.

Workplace Effectiveness 10
Appendix 1
Description
Team work is very useful to complete the tasks as well as to obtain the adequate
objectives for the organization. Until the time all team members would not perform their
duties in the same direction, organizational meeting with organizational goals would not
be possible. Hence, team work needs to be promoted in every organization. Performing
well in a team will help the organization to reach the targets as well as to fulfill the
individual needs too.
Dependencies
In every organization, a number of teams are developed in order to distinguish the tasks
I relevance with their specialties such as purchase team, production team, sales, and
marketing team, etc. They all are dependent on each other and if one team will not
perform its functions adequately, a performance of the whole organization will be
affected.
Timeline
Every team needs to perform their task on time as well as in given deadline. For
instance, purchase team needs to purchase the raw materials as soon as possible so
that manufacturing department could not felt out of stock and due to which performance
may differ.
Responsibility
The team leader will be held responsible for the work done by its team members.
Resources
Team members, technology as well as the techniques adopted for performing the tasks
will be included in the resources section.
Review Dates

Workplace Effectiveness 11
Management of the organization will set the certain dates and then on those dates, the
performance of every team will be analyzed.
Measurement:
KPI: Outcome: It has been reviewed that team work is the best source through which
organizational objectives could be achieved. Team performances are evaluated and
measured on the certain basis and these bases are set by the management of the
organization.

Workplace Effectiveness 12
Appendix 2
Yes: Team members should be involved in the decision-making processes and this is
the very crucial step in order to attain the objectives of the organization. This step helps
the organization to analyze all possible methods to resolve the issues.
No: Team members could be held responsible for their work done because, in team
work, determination of individual performance would be a difficult task whereas, team
leader could be held responsible for the performance obtained by the team.
Yes: Working in a team will help the candidate to perform even better as team’s
environment is bit competitive and competition helps the employees to perform better.
Individual performance will contribute towards the achievement of collective objectives
whereas it will also help the organization to reach its objective also.
Yes: Every team mate is responsible for supporting its mates, providing adequate
information to the new team mates in relevance with the task. Apart from these,
adequate factors must be reviewed in order to attain the goals and the objectives of the
organization.
Yes: Performing in a team helps the candidate to gain adequate knowledge, as
assigned duties need to be completed by the individuals hence; it provides the
opportunities to all team members to interact with each other as well as to develop a
healthy working environment.

Workplace Effectiveness 13
Appendix 3
 Yes: Team work issues, combined issues of the organization, etc. information
were provided.
 Yes: The goals described by the candidate were only able to achieve from the
tea work only.