Ford Motors Management and Operations: A Comprehensive Analysis

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MANAGEMENT AND OPERATIONS
FORD MOTORS

Contents
TASK 1.......................................................................................................................................................2
TASK 2.......................................................................................................................................................8
CONCLUSION.............................................................................................................................................12
REFERENCES..........................................................................................................................................13

TASK 1
INTRODUCTION OF THE ORGANISATIONS AND BACKGROUND
Ford Motor is a vehicle building company that lies on one of the top positions among the
automakers. This company builds SUVs, trucks and cars. Ford has biggest worldwide business, it
is having in investments with a move from a gently automaker to a technology of making
vehicles and services of mobility (Levinson 2012). Ford is leading company that is committed to
provide the products that according to the customers need and at the place where they want. For
doing this significantly they use modernizing technique of manufacturing. They create portfolio
of electrical vehicles.
MANAGEMENT STRUCTURE AT FORD MOTORS
Many customers looking for the car that run cleanly without doing any sacrifice, so they come to
us. Our main concern is to build autonomous designs of vehicle according to human needs
(Levinson 2012). For enhancing lives of people they are capitalizing in technology, transport
planners and solutions of test-driving with the leaders of the city. In our interrelated world for
freely moving connections are required in the digital network that should be accessible to

entirely. So that they can create the mobility cloud transportation – that is a first platform that is
based on cloud and open, that will prepare our vehicles with today’s services and software
(Levinson 2012).
ROLES OF LEADERS AND MANAGERS AT FORD
The person who gives direction to a set of people for achieving the goal is known as Leader.
Leader should be highly committed towards the goal he has to achieve, even if he is alone
(Vaccaro et al., 2012). Leaders have the following role in the organization
 Leader is as important as manager, leadership is used
 He has to present the concerns on conferences, seminars and meetings.
 A leader has to incorporate the goals of the employees with the goals of the organization.
 A leader can be a friend of employees by sharing the opinions and feelings. He also must be
a guide by communicating and supervising the employees (Vaccaro et al., 2012). That helps
in plans and management policies to concern for achieving the goal.
Manger is the person who has responsibility of administrating or controlling the group of people
of the organization. Manager is a highly skilled person that manages resources, activities,
strategies and training for their staff or team. Managers have different role for the organization
they work (Vaccaro et al., 2012).
 A manager has to manage good relationships with others because he needs to bring all
together for the organization.
 He has also maintained the relationship networking outside the association.
 Managers of the Ford motors maintain the relationship horizontally that help in studies of
work activity and it is significant for manager.
 Mangers collect the information and submit them to the corresponding roles.
 It is very important to a manager to observing that, what is going on in the organization.
Collectioning information about external and internal actions and delivering it to others
(Vaccaro et al.,2012).
 Being a manager, main concern is about to make decisions and it is the most critical part of
management.

LEADER VS MANAGER
 A leader gives direction to the people to achieve a goal, while a manager manages the
organization as a whole (Crawford 2014).
 A leader place direction for the work while a manager does planning for details.
 A leader helps in the decisions taken by the manager.
 A leader uses barrier as strength while manager avoid that.
 A leader stimulates changes while manager responds on that.
 A leader do alignment of people but manager arranges them.
 Leaders’ focuses are people but managers focus on the procedure and process (Crawford
2014).
DIFFERENT ROLES OF LEADERS AND MANAGERS IN CONTEXTS OF
DIFFERENT SITUATION
Various factors or situations that efforts on the effectiveness of the company, that
 Stable situation- This situation comprises in the organizations that are not ready for future
changes that can influence the purpose of the organization and maintain results stability. For
example if the changes will not arrive in the market then the uniform situation will be in the
market and this stable situation won’t be affect in organization (McCleskey 2014).
 Slow to moderate changing situation- competition was not offended in the past then the
situation was not slow and rise for the results. But when the scenario is changing it will affect
the factors that can change moderately in the purpose of organization (McCleskey 2014).
 Fast changing situation- currently in the purpose of organization this is the most rapid
situation, as it drowns the fast moving conditions due to the environment of the market. For
example in the share market changes happen rapidly that impact to the investors (McCleskey
2014).
Here are several stages of functions to describe the role of leadership and management in Ford
motors:-

 Preparation- The main function of the managers at the Ford Motors is to make plan in order
to achieve the target. This ensures that raise the sales and revenue of the company. While the
role of the leader at ford motors to discussing this plan with employees and make them to
effort towards goal and objective achievement (Chance 2013).
 Shaping- To achieve the organizational goal managers of the Ford motors, utilize and
organize the resources in an effective way. The leaders’ role here is to allocate these
resources effectively to the employees and motivate them to utilize that to best result (Chance
2013).
 Guiding – The managers of the Ford Motors guide to the employees for the performed task
while leaders create the team and guide them to accomplishment of work.
 Staffing – It is the managers’ function and leaders needs to get the best recruited employees
of the company (Chance 2013). Ford motors recruit the employees and give them work
according to their capabilities and skills they have. A leader always motivates the employees
and communicates with them to solve the problems along with calculating the performance.
 Coordinating – The Ford Motors’ manger always coordinate to the function of different
department for the best result to organization. The leaders’ role here is to implement the best
practice in coordination development with the help of leadership skills and good
communication (Chance 2013).
 Controlling – The plans made by the managers and these plans are implemented by the
leaders in the Ford Motors are monitored and controlled by the managers of the organization.
The leaders verify the result and performance of employees (Chance 2013).
EVALUATION OF THE STRENGTHS AND WEAKNESSES OF DIFFERENT
APPROACHES TO LEADERSHIP AND MANAGEMENT
Path-Goal Theory of leadership
In this theory the effective leaders give the clear path to the employees to follow, for achieving
the goals. Management of this type removes difficulties and obstacles (Polston-Murdoch 2013).
Various strength of this theory

 This theory is suitable for situations and emergencies when time limitation is must.
 This is very flexible theory of leadership.
 Ideas of this theory are very easy to understand (Malik 2012).
 This theory can be used multiple times among the knowledgeable groups.
Some weaknesses of this theory
 This method can be fail when leaders have some or many flaws.
 The leaders cannot act on the delusion basic and rational.
 If too much dependency is there on the leader and if anything happens to leader the system
can collapse totally (Malik 2012).
Behavioral theory
This theory looks for the behavior of the employees.
Strengths
 It is the explanation view of leadership.
 This is a feature based to the action based theory.
 It provides strong support of research (Pepper and Gore 2015).
WEAKNESSES
 This is not linked with required results from work.
 It also doesn’t have successful behavior worldwide.
 In this theory management of team may not claims to be the best (Pepper and Gore 2015).
EFFECT OF LEADERS AND MANGERS ON THE ORGANIZATION FOR FUTURE
The management and leadership needs of these days’ successful organizations have changed.
Because in less complex and slower moving environments only few people that are at the
leadership top. This type of old model doesn’t work any longer. In these days ambiguous and
uncertain business frontline, distributed controls and management and leadership through people
networks, are important for success (Domnica 2012). Few people or single person cannot have
resources and time to manage data about the performance of company or organization,

competitors and economic atmosphere. They also don’t have time to distribute data to the right
people on specified time. So the organizations are moving quickly towards the effective model.
Today’s organizations having the need to Change significantly. Management and leadership is an
innovative, growing and successful idea for any organization (Domnica 2012).
In the Ford motors leaders do leading while managers manage the staff. Junior members of the
team permitted with responsibility and independency to have decisions. This team work can
works well with the trust culture and level of responsibility that founded in the Ford Motors
(Domnica 2012). Leadership directly affects the organization success. Leaders directly determine
the culture, values, motivation to employ and change acceptance. By using their effectiveness
they shape the organizational strategies. We can consider them at any execution level and are not
necessary to be part of management. When viewing the leadership power exchange and
utilization of outcomes, perspectives, leaders are transformational to the situation. Leadership
quality of a leader can very across the industries and in the organization (Domnica 2012).

TASK 2
KEY OPERATIONS OF FORD
Organizational management refers to the association or institution where people of the
organization practices business activities in order to increase the efficiency of the organization.
The primary objective of organization management is to reduce the cost so that profit could be
maximized (Sarkis et al. 2011). Different management issues are been handled by operational
management which includes how to determine the manufacturing plant size or implementation of
the technological network. The key approaches to operational management and the role of
managers and leaders in that management play a significant role in the development of Ford
motor company.
SIX SIGMA
It refers to a methodology in which the managers and leaders work so that working performance
could be improved and the tasks could be accomplished. By using this method it helps the
managers and leaders able to increase the efficiency of the business, by improving the quality of
production and reduction of waste resources (Salah et al. 2010). Ford Motor Company
managers use this methodology so that employees can put their best efforts in order to
accomplish the targets of the company.
JUST IN TIME
This process refers to the availability and use of material only that the required time so that the
efficiency of the production process can be increased and waste resources could be reduced. It is
also known as continuous improvement process. In Ford Company, managers do focuses on this
methodology so that they control inventory and improve the production process so that the
company can accomplish their targets.
TOTAL QUALITY MANAGEMENT
This approach refers to the process by which managers and leaders work to improve the
productivity in the organization or it can be said that focus is more on improving the quality of

the product and provide better services (Sallis, 2014). Managers of Ford Company gives this
approach major priority in order to better the quality of products and increase business
efficiency.
VALUE OF OPERATIONS MANAGEMENT
The importance and value of operational management in the business have a major role in the
business operations which states that operational management ensures to achieve the
organizational goals. The process primarily focuses on utilizing the resources to enhance the
productivity of the business in an efficient and effective manner (Mir and Pinnington, 2014).
Managers or leaders of Ford Company uses the process so that more emphasis should be paid on
to provide better services by using resources in an appropriate manner there are some points
which states about the importance of the operational management in an organization in order to
achieve the business objective.
 The operation management helps in operating daily business activities so that the targets of
the organization could be accomplished in order to increase the efficiency of the business.
 It helps in the utilization of available resources so that organization profit can be increased
and the organization can able to increase the productivity of the business. It helps managers
of Ford Company to enhance the productivity of the organization.
 It helps in the functioning of the organization like by managing the manufacturing work by
proper using of raw material in an adequate manner so that material converts into a finished
product in the low cost possible which will ultimately help the organization to maximize their
profit.
 In Ford Company, managers ensure that resources could be available at the given point of
time when their need comes in the organization. Operation management also helps in the
development and growth of the organization completing the work on time, providing quality
in the product and reduce waste resources.
IMPACT OF EXTERNAL BUSINESS ENVIRONMENT
Operational management improves the efficiency of business operations by using management
and leadership approaches in the organization. In ford Company managers do uses management
and leadership in order to increase organizational efficiency. Management helps in providing

better productivity to the organization with the available resources and leadership helps in the
growth and development of the business. So here there are some approaches to leadership and
use of management that can improve management efficiency. All of these things help in
improving the business operations of Ford Motor Company.
Inventory Control- Operational management helps in controlling or managing inventory in
order to use the available resources properly for the organization this benefit the organization by
reducing the use of waste resources and to make only those products or goods that are needed or
demanded in the market by customers (Axsäter, 2015).
Quality control- To maintain quality in the products is an important criterion to be fulfilled at
the time of product making in the organization. Quality control helps the organization in making
the brand value of the product (Mitra, 2016). Managers do focus on providing their customers
with a better quality of products in order to provide customer satisfaction.
Supply chain management- It refers to a process of providing finished products or services
from the company to the final consumer which includes transportation, delivery and storage of
the product. In Ford Company this management helps them delivering their products in the best
possible manner (Christopher, 2016)
Authoritarian Decision-making- In this leadership approach leaders make all the major groups
and ask their members to make a necessary decision regarding their organization growth and
development.
Democratic- In this type of approach leaders by themselves make the final decision of the
company and make them believe in that decision and group members follow their decision.
SUGGESTIONS
There are various factors which are there in the Ford Company which impact upon the
operational management decision making of the company. In order to gain a competitive
advantage in the market, operational management helps Ford Company in taking a better
decision for the company so that they can be able to generate revenue for the organization.
Development and growth provide sustainability to the business that is why it is more needed in
the business. Both management and leadership play a significant role in Ford Motor Company

for corporate social responsibility. The factor primarily focuses on impact in the operation of the
business and on decision making of the organization.
 In Ford Company, managers adopt the policies and strategies that can affect the social
responsibilities of the company towards the society. Such policies include quality products at
reasonable prices, customer satisfaction, environment protection etc.
 Leaders have an important role in Ford Company as they communicate with their employees
about the work by influencing and motivating them to better work performance.
 Leaders provide their employee's training by allocating work in order to achieve the goals or
objectives of the business of Ford Company.
 Employee performance also plays an important role in the organization. Employees growth
have a positive impact on the organization and for that leaders uses approaches like six sigma
and total quality management to improve the business performance in the organization.
 In ford Company, managers do focus a lot on management function so that there should be
better coordination among the employees in the organization and company increase their
productivity and enhances growth and development in the organization.
 There must be a proper use of the available resources so that the cost of production would be
low and productivity can be enhanced in order to achieve the organization goals.
Their different factors affect the business environment of Ford Company and the wider
community in order to achieve the growth for the organization. These factors are six sigma
approach, total quality management and available resources for the organization. These factors
affect the business environment and the wider community of the organization which includes the
social responsibility of business. All of these different factors affect the business environment
and the wider community of the business so that business objectives can be accomplished and
the goals of the organization can be achieved.
Total quality management states that to have the efficiency in the production of the company
which is the needs of leaders and managers of the company. This provides them to build the
efficiency of the production so that the finished goods be made at the time that is in the demand
for the customers. By increasing the efficiency, a company increases its productivity which
makes their goods at the best possible time.