Business Communication (MGT502): Forming an Argument Assignment

This assignment focuses on forming an argument, specifically examining the impact of technology on small businesses. The student argues that technology has significantly elevated small businesses, enabling them to compete with larger organizations by reducing costs through automation, enhancing security, and improving communication channels. The paper emphasizes the user-friendliness of various software and its role in boosting employee productivity. The student supports their argument with references, highlighting the importance of technology integration for a competitive edge in the market. The assignment demonstrates critical analysis and application of research to support the argument, aligning with the assessment's objectives to enhance writing and communication skills within a business context. The student also provides references from various sources to support their argument.

Running head: FORMING AN ARGUMENT 1
Forming and Argument
Name
Institution

FORMING AN ARGUMENT 2
Impact of technology is enormous in today’s business world and it has elevated small
business enterprises to play in level field as large organizations. For instance, small business
owners are able to use technology to reduce business cost by using automation software to
perform back office functions, record keeping, and accounting. Besides, technology has assisted
small business owners to secure their sensitive information (Khan & Bokhari, 2018).
As a result, businesses are able to enable a secure environment for storing sensitive
information and personal information for their clients. In addition, majority of various software
in the market are considered to be user-friendly and assist owners with little knowledge on some
of the information technology available. Furthermore, technology in business has assisted
business owners as well as multinational companies to improve communication channels
(Stanimirovic & Vintar, 2015).
Today, people can communicate easily with their suppliers and business partners through
emails, texting, and websites among other applications (Ghobakhloo & Tang, 2015). Some of
these applications have enabled various companies to flood the market with their marketing
messages. Moreover, companies may use these devices to receive feedback from their client
regarding issues related to their products for purposes of improving their business and enhance
targeting their consumers.
Likewise, technology has enhanced employee productivity. This is evidenced by
employees from many organizations who are able to process more information at a much faster
rate compared to manual processes (Relich, 2017). Therefore, technology has tremendously
revolutionized business operations. Consequently, small business owners should develop a
competitive advantage in the economic market place through streamlining and integrating
technology in their operations to increase efficiency (McKinnon, 2014).

FORMING AN ARGUMENT 3
References
Ghobakhloo, M., & Tang, S. H. (2015). Information system success among manufacturing
SMEs: case of developing countries. Information Technology for Development, 21(4),
573–600. https://doi.org/10.1080/02681102.2014.996201.
Khan, A. Z., & Bokhari, R. H. (2018). Understanding ICT Enabled Organizational
Transformation. Abasyn University Journal of Social Sciences, 11(1), 87–103. Retrieved
from http://search.ebscohost.com/login.aspx?
direct=true&db=aph&AN=131457744&site=ehost-live.
McKinnon, C. (2014). Research Says: Focus on Business Technology Agenda to Ensure IG
Success. Information Management Journal, 48(6), 26–32. Retrieved from
http://search.ebscohost.com/login.aspx?
direct=true&db=aph&AN=99520214&site=ehost-live.
Relich, M. (2017). The impact of ICT on labor productivity in the EU. Information Technology
for Development, 23(4), 706–722. https://doi.org/10.1080/02681102.2017.1336071.
Stanimirovic, D., & Vintar, M. (2015). The role of information and communication technology
in the transformation of the healthcare business model: a case study of Slovenia. Health
Information Management Journal, 44(2), 20–32.
https://doi.org/10.1177/183335831504400203.