Business Management and Analysis: Tesco Case Study Report
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This report provides a comprehensive analysis of Tesco's business management practices, focusing on its market strategies and application of management tools. The report begins with an introduction to business management principles and then delves into a detailed case study of Tesco, examining its market position, vision, mission, objectives, and strategic approaches. It highlights the use of the Ansoff matrix to analyze market penetration, product development, market development, and diversification strategies. The report also explores the application of various management tools, such as resource exploitation, strategic alliances, licensing, and project planning. The second part of the report offers a personal reflection using Gibbs' reflective cycle to evaluate the learning experience, including the development of employability skills like communication, ICT, numeracy, problem-solving, and teamwork. The reflection incorporates frameworks such as Belbin and Tuckman's models for teamwork and Kolb's learning cycle, providing insights into personal and professional growth.
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Table of Contents
INTRODUCTION...........................................................................................................................1
PART 1............................................................................................................................................1
BUSINESS CASE...........................................................................................................................1
Understanding of business function with relevant management tools and the example.............1
Example of tools applied.............................................................................................................3
PERSONAL REFLECTION...........................................................................................................5
Gibbs’ Reflective Cycle..............................................................................................................5
CONCLUSION ...............................................................................................................................8
REFERENCES................................................................................................................................9
INTRODUCTION...........................................................................................................................1
PART 1............................................................................................................................................1
BUSINESS CASE...........................................................................................................................1
Understanding of business function with relevant management tools and the example.............1
Example of tools applied.............................................................................................................3
PERSONAL REFLECTION...........................................................................................................5
Gibbs’ Reflective Cycle..............................................................................................................5
CONCLUSION ...............................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Business management defines the different discipline which devote the organising,
planning and analysing of various operations and functions that aid to gain better competitive
advantage by accomplish the goals and objectives on timely basis (Chabowski, 2020). The
management of business get processed as per the parallel involvement and participation of all the
employees that are working within the company. It brings a lot of responsibility on the
administration to perform all the task and activities within the timely basis and in systematic
manner. The report consist of two parts the first part include the project management focus
which is based on marketing plan for development and second part includes personal reflection
that is based on learning experience.
PART 1
BUSINESS CASE
Understanding of business function with relevant management tools and the example
Tesco is the largest food retailer in UK and along with this have offered the large variety
of products and services to the customers or at marketplace and includes telecom and internet
services, electrical goods, toys, petrol, clothing and many others as well. Tesco provides the
employment to 440,000 number of employees all across the globe and 280,000 in UK only.
Tesco provides it services at 2,000 stores with this also expands its stores over other countries as
like China, Hungary, Thailand and US. It is the private sector organisation thus faces a lot of
market competition with this offers the job opportunities and facilities in market. Due to
globalisation the working operations and function of business get directly impacted for this
company have imply different strategies in order to enlarge its customer base and profitability.
The vision, mission, objectives, strategies and the basic components that are induced
within the business so as to make successful development by making appropriate monitoring and
evaluation of overall performance (Chung, 2018). To manage the different challenges Tesco
maintain certain focus on diversity and inclusion that is by maintaining concern about
employment strategies. It encourage and helps to business while developing appropriate styles of
leadership as per the frameworks. In support of this company also provide timely training and
development to the employee by which the skills and capability get increases that helps to take
possible benefits by enhancing performance. In this Ansoff matrix is most suitable management
1
Business management defines the different discipline which devote the organising,
planning and analysing of various operations and functions that aid to gain better competitive
advantage by accomplish the goals and objectives on timely basis (Chabowski, 2020). The
management of business get processed as per the parallel involvement and participation of all the
employees that are working within the company. It brings a lot of responsibility on the
administration to perform all the task and activities within the timely basis and in systematic
manner. The report consist of two parts the first part include the project management focus
which is based on marketing plan for development and second part includes personal reflection
that is based on learning experience.
PART 1
BUSINESS CASE
Understanding of business function with relevant management tools and the example
Tesco is the largest food retailer in UK and along with this have offered the large variety
of products and services to the customers or at marketplace and includes telecom and internet
services, electrical goods, toys, petrol, clothing and many others as well. Tesco provides the
employment to 440,000 number of employees all across the globe and 280,000 in UK only.
Tesco provides it services at 2,000 stores with this also expands its stores over other countries as
like China, Hungary, Thailand and US. It is the private sector organisation thus faces a lot of
market competition with this offers the job opportunities and facilities in market. Due to
globalisation the working operations and function of business get directly impacted for this
company have imply different strategies in order to enlarge its customer base and profitability.
The vision, mission, objectives, strategies and the basic components that are induced
within the business so as to make successful development by making appropriate monitoring and
evaluation of overall performance (Chung, 2018). To manage the different challenges Tesco
maintain certain focus on diversity and inclusion that is by maintaining concern about
employment strategies. It encourage and helps to business while developing appropriate styles of
leadership as per the frameworks. In support of this company also provide timely training and
development to the employee by which the skills and capability get increases that helps to take
possible benefits by enhancing performance. In this Ansoff matrix is most suitable management
1

tool that helps to make appropriate strategy that helps to maintain lead and enhance working
potential by which balanced and measured advantage from the aggressive competition get
attained.
Market penetration- It is a strategy that helps to maintain focus and concern about the
adoption of new strategy through which larger market get targeted and encourage to make more
use of different offered product and services. In this the local scheme introduced by the business
and it is promoted to enhance the sale and profit. In this company work on existing market with
existing product in order to increase sale (Davis, 2020).
Product development- In this strategy through which business work on existing market
with the new product and it is to maintain more focus to satisfy the need and demand of business.
It has been done by performing and investing on research and development that lead to expand
the product range of business by understanding the services of current market. It insist to make
more innovation in the offered product and services to attract more of the customers.
Market Development- It is a strategy that focuses to making entry in new market with
the existing product and services. In relation to this Tesco expands its business as by geographic
regions, customer segment, working capital etc. It is the most successful strategy to leverage in
the new market and potential customer base get developed. To maintain lead in global market it
is needed to induce profitable changes within the working by which effective expanding get
processed.
Diversification- In this strategy in which company produces the new product while
entering in the newer market. It is quite more riskier as in this product as well as market
development is required while mitigating diversification. It offers the better potential through
which certain revenue get synergise (Galipoglu, 2018). It is based on two prospect as like related
or unrelated as in related potential is increases in between new product in existing business while
unrelated there is not synergy in between new product and existing business.
There is tough market competition that is faced by the company and that is due to the
diversified range of business and product get developed in the market so as to make moderate
changes and implementation to enhance its sales and profit. In today's market it is not easy for
the business to make strong and long term relation with the customers as they switch the business
as per the availability of better and affordable products. Thus it is needed for the business to
target the specified range of customers by which they have maintain clear focus to fulfil the need
2
potential by which balanced and measured advantage from the aggressive competition get
attained.
Market penetration- It is a strategy that helps to maintain focus and concern about the
adoption of new strategy through which larger market get targeted and encourage to make more
use of different offered product and services. In this the local scheme introduced by the business
and it is promoted to enhance the sale and profit. In this company work on existing market with
existing product in order to increase sale (Davis, 2020).
Product development- In this strategy through which business work on existing market
with the new product and it is to maintain more focus to satisfy the need and demand of business.
It has been done by performing and investing on research and development that lead to expand
the product range of business by understanding the services of current market. It insist to make
more innovation in the offered product and services to attract more of the customers.
Market Development- It is a strategy that focuses to making entry in new market with
the existing product and services. In relation to this Tesco expands its business as by geographic
regions, customer segment, working capital etc. It is the most successful strategy to leverage in
the new market and potential customer base get developed. To maintain lead in global market it
is needed to induce profitable changes within the working by which effective expanding get
processed.
Diversification- In this strategy in which company produces the new product while
entering in the newer market. It is quite more riskier as in this product as well as market
development is required while mitigating diversification. It offers the better potential through
which certain revenue get synergise (Galipoglu, 2018). It is based on two prospect as like related
or unrelated as in related potential is increases in between new product in existing business while
unrelated there is not synergy in between new product and existing business.
There is tough market competition that is faced by the company and that is due to the
diversified range of business and product get developed in the market so as to make moderate
changes and implementation to enhance its sales and profit. In today's market it is not easy for
the business to make strong and long term relation with the customers as they switch the business
as per the availability of better and affordable products. Thus it is needed for the business to
target the specified range of customers by which they have maintain clear focus to fulfil the need
2
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and requirement of marketplace. The working trade also provide more opportunities to the
business with this the working capability also get enhanced. On the other hand business must
have manage and control all the risk within the stipulated period of instance under which the rate
of achievement of success get enhanced. In this company have work to develop different strategy
and tactic under which better and affordable deal get provided to the customers and with this
better competitive advantage also get attained (Haldorai, 2018). By considering the case study it
is acknowledged that company performs its function at global level with this have target the
larger customer base by providing vast services to customer's. In this Tesco adopts the different
opportunities by using market development as with this better and large expand of business get
managed by which more profit and sales will attained in the future period of instance.
Example of tools applied
The management of business always maintain clear focus to implement appropriate tools
so as to complete the task and activities with more effectiveness and with this huge lead is
maintained.
Exploit resources- As per the expansion of business and its operations in an international
market the requirement and easy accessibility of resources is more needed. Thus Tesco try to
make effective utilisation of resources by which balanced modification get done in appropriate
manner (Hartmann, 2018). There are different type of resources that are essential for the growth
of business and that is as like availability of raw material, technological advancement, proper
machinery, human workforce etc. as from their collective efforts suitable changes in the business
get processed.
Strategic alliances- It is a strategy through which business make alliance with the other
parties and that is more strategically under which have shared the common objectives and single
aim by which working standards are improvised. In this Tesco make effective relationship with
the other business by which there working range, productivity, profitability increases and that is
done with the support of merger and acquisition.
Licensing- It is an agreement that is performed in between the two parties under which
dealing get processed. It has been done to secure and safe the business by make its trademarks,
design, logo, patent through its services and product didn't get used by any other individual
without its permission. Tesco make adequate investments while developing its logo and design
3
business with this the working capability also get enhanced. On the other hand business must
have manage and control all the risk within the stipulated period of instance under which the rate
of achievement of success get enhanced. In this company have work to develop different strategy
and tactic under which better and affordable deal get provided to the customers and with this
better competitive advantage also get attained (Haldorai, 2018). By considering the case study it
is acknowledged that company performs its function at global level with this have target the
larger customer base by providing vast services to customer's. In this Tesco adopts the different
opportunities by using market development as with this better and large expand of business get
managed by which more profit and sales will attained in the future period of instance.
Example of tools applied
The management of business always maintain clear focus to implement appropriate tools
so as to complete the task and activities with more effectiveness and with this huge lead is
maintained.
Exploit resources- As per the expansion of business and its operations in an international
market the requirement and easy accessibility of resources is more needed. Thus Tesco try to
make effective utilisation of resources by which balanced modification get done in appropriate
manner (Hartmann, 2018). There are different type of resources that are essential for the growth
of business and that is as like availability of raw material, technological advancement, proper
machinery, human workforce etc. as from their collective efforts suitable changes in the business
get processed.
Strategic alliances- It is a strategy through which business make alliance with the other
parties and that is more strategically under which have shared the common objectives and single
aim by which working standards are improvised. In this Tesco make effective relationship with
the other business by which there working range, productivity, profitability increases and that is
done with the support of merger and acquisition.
Licensing- It is an agreement that is performed in between the two parties under which
dealing get processed. It has been done to secure and safe the business by make its trademarks,
design, logo, patent through its services and product didn't get used by any other individual
without its permission. Tesco make adequate investments while developing its logo and design
3

and make it completely different as per the other businesses that is by following proper rules and
regulations (Hazen, 2018).
Project plan and budget
Project plan is a hand written document that is used to make appropriate design under
which all the roles and duties get assigned to all the individual by which the accessibility of all
the different functions become more easier and flexible. With the support of project plan the
adequate control, implement, execution, organised formulation is performed by which the
achieve-ability of better outcome get advanced. It include Gantt chart, work breakdown structure
through which all the task and activities get analysed and measured properly and with this
systematic growth get measured. The formulation of budget is done by which the cost is assigned
to all the task so as to complete the project within the assigned amount.
4
regulations (Hazen, 2018).
Project plan and budget
Project plan is a hand written document that is used to make appropriate design under
which all the roles and duties get assigned to all the individual by which the accessibility of all
the different functions become more easier and flexible. With the support of project plan the
adequate control, implement, execution, organised formulation is performed by which the
achieve-ability of better outcome get advanced. It include Gantt chart, work breakdown structure
through which all the task and activities get analysed and measured properly and with this
systematic growth get measured. The formulation of budget is done by which the cost is assigned
to all the task so as to complete the project within the assigned amount.
4

The project management plan milestone has been used to complete the overall project
within the significant period of time as with this the completion of each activities is done within
the timely manner (Marens, 2018). It provide the pathway and roadmap and that is followed by
all the employees thus the accomplishment of project become more successful.
PERSONAL REFLECTION
In this I have worked more to enhance the employability and personal skills of mine with
this have make clear understanding of different aspects and that is to ensure that better growth in
the professional life period as well. It include the different skills that consist of communication,
ICT, numeracy, problem solving and team work as well. In support of this there are some
different frameworks that helps to make effective learning and that consist of Belbin and
Tuckman’s model for teamwork, Kolb’s learning cycle that aid to make personal and self
analysis that helps to make better development. I have uses the Gibb's reflective cycle and with
this prominent changes get implemented and with this effective changes in the working prospect
also get modified.
Gibbs’ Reflective Cycle
Description:
It is a level that is based on the brief analysis of certain activities through which better
knowledge get constrained. As per the context of above information, I have worked within the
team and with this make appropriate decision making through which long term responsibilities
get maintained that is based on the investigation of business case (Martínez-López, 2020). The
company developed the new product with the support of operation management by which I have
to work more appropriately by which working get processed as per the different situations.
Feelings:
It is a stage that deals with the feeling of all the individuals and per the initial context of
business there are different skills that are required to considerate. In this the various concepts and
knowledge get applied through which the best from all the particular aspect get managed. As per
the processing of this work, I have become more optimistic and start thinking deeply with this
the basic concept get diverted. I have used academic skills of mine through which immense
inducement of professionalism get achieved.
5
within the significant period of time as with this the completion of each activities is done within
the timely manner (Marens, 2018). It provide the pathway and roadmap and that is followed by
all the employees thus the accomplishment of project become more successful.
PERSONAL REFLECTION
In this I have worked more to enhance the employability and personal skills of mine with
this have make clear understanding of different aspects and that is to ensure that better growth in
the professional life period as well. It include the different skills that consist of communication,
ICT, numeracy, problem solving and team work as well. In support of this there are some
different frameworks that helps to make effective learning and that consist of Belbin and
Tuckman’s model for teamwork, Kolb’s learning cycle that aid to make personal and self
analysis that helps to make better development. I have uses the Gibb's reflective cycle and with
this prominent changes get implemented and with this effective changes in the working prospect
also get modified.
Gibbs’ Reflective Cycle
Description:
It is a level that is based on the brief analysis of certain activities through which better
knowledge get constrained. As per the context of above information, I have worked within the
team and with this make appropriate decision making through which long term responsibilities
get maintained that is based on the investigation of business case (Martínez-López, 2020). The
company developed the new product with the support of operation management by which I have
to work more appropriately by which working get processed as per the different situations.
Feelings:
It is a stage that deals with the feeling of all the individuals and per the initial context of
business there are different skills that are required to considerate. In this the various concepts and
knowledge get applied through which the best from all the particular aspect get managed. As per
the processing of this work, I have become more optimistic and start thinking deeply with this
the basic concept get diverted. I have used academic skills of mine through which immense
inducement of professionalism get achieved.
5
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Evaluation:
It is based on the appropriate evaluation of different working under which both positive and
negative aspect get considerate y which the working become more effective and efficient. Thus
in this I have always analyse both the consequences and under this make relevant
implementation to gain better outcomes within certain period of time.
In context of different experiences, I have gain lot more information and knowledge and also
uses the Tuckman’s team development theory to make and implement better working through
which sufficient output get conceived. This theory helps to work in a team by making parallel
development through which smoothness get development in achievement of target. Belbin’s
Team roles also been used that helps me to emphasis the working capabilities and effectiveness
that in-build more motivation and confidence in me while working or performing my individual
task (Ritter, 2018).
I have also gain more knowledge and skills while working in ICT as with this I have learn to
work in the software as like Microsoft offices by which the simplicity in achieving different
solution of different problem get attained. I have make more adequate changes in operations and
functions under which my performance ratio get increases of repetitive basis. The
communication skills of mine also helps to gain the appropriate advancement and aid to make
validate contribution under which experience also get more enhanced. I have also develop the
suitable working structure and that is due to the efficiency understanding of different impacts
overs which flow of work get managed and controlled in appropriate manner.
In addition to this the effectual experiences get enforced through which the productive
performance get processed and in this the negative probability also get reduces. The
communication skills of mine are more fluent that helps to make effective relationship in
between the different individual by which clear and transparent understanding of different
information is processed (Weske, 2019). On the other hand the written skills of mine are not
much flexible and smooth and that is because I have to work verbally more thus the flow of
written communication is not working. I also get surpassed when I have to present myself in
public and that is the negative attribute of mine as I felt more comfort while talking with an
individual and assign the work but in publicly it is hard to make certain changes. On other hand I
am much good while distributing my work as per the consideration of budget and have the better
numeracy skills by which effective problem solving and decision making is prepared.
6
It is based on the appropriate evaluation of different working under which both positive and
negative aspect get considerate y which the working become more effective and efficient. Thus
in this I have always analyse both the consequences and under this make relevant
implementation to gain better outcomes within certain period of time.
In context of different experiences, I have gain lot more information and knowledge and also
uses the Tuckman’s team development theory to make and implement better working through
which sufficient output get conceived. This theory helps to work in a team by making parallel
development through which smoothness get development in achievement of target. Belbin’s
Team roles also been used that helps me to emphasis the working capabilities and effectiveness
that in-build more motivation and confidence in me while working or performing my individual
task (Ritter, 2018).
I have also gain more knowledge and skills while working in ICT as with this I have learn to
work in the software as like Microsoft offices by which the simplicity in achieving different
solution of different problem get attained. I have make more adequate changes in operations and
functions under which my performance ratio get increases of repetitive basis. The
communication skills of mine also helps to gain the appropriate advancement and aid to make
validate contribution under which experience also get more enhanced. I have also develop the
suitable working structure and that is due to the efficiency understanding of different impacts
overs which flow of work get managed and controlled in appropriate manner.
In addition to this the effectual experiences get enforced through which the productive
performance get processed and in this the negative probability also get reduces. The
communication skills of mine are more fluent that helps to make effective relationship in
between the different individual by which clear and transparent understanding of different
information is processed (Weske, 2019). On the other hand the written skills of mine are not
much flexible and smooth and that is because I have to work verbally more thus the flow of
written communication is not working. I also get surpassed when I have to present myself in
public and that is the negative attribute of mine as I felt more comfort while talking with an
individual and assign the work but in publicly it is hard to make certain changes. On other hand I
am much good while distributing my work as per the consideration of budget and have the better
numeracy skills by which effective problem solving and decision making is prepared.
6

Analysis:
It is a level in which the briefing is done that helps to make more clarity among different
operations. As per the context of operation management have try to make better interpretation
and with this the accomplishment of goals and objectives become more easier. In this I have used
the communication and interpersonal skills of mine that helps to analyse the essential aspect
through which qualitative benefits are achieved (Bendell, 2017).
Conclusion:
It is a prospect under which there are different things and ideas get generated and from this
the completion of adequate research is processed. For example, I have emphasis the team work
and in this take feedback from all the individual as whether they are higher authority of juniors.
It not only helps to work over the team but also promote clear vision and that is assist to achieve
better success. I have worked to increases the employability skills and with this performance and
productiveness also get enhanced. In this I have always looking forward to improve the
performance level and ensure that continuous contribution is processed by which favourable
outcome is generated.
Action Plan: It is a final stage in which I have developed the action plan and that is based on
the overall experiences and knowledge that is gain and developed as per the completion of
different task and activities. I have used the employability skills and capabilities that aid to
enlarge the scope and working scale under which repetitive improvement is proceeded. To
develop the written skills of communication I have try to send work mail and text to
subordinates about the meeting or important informations (Pattinson, 2020). In this I have
try to make satisfactory undertakings and with this calculative modification is implemented.
I also take training and development as well and with this better competency is induced.
7
It is a level in which the briefing is done that helps to make more clarity among different
operations. As per the context of operation management have try to make better interpretation
and with this the accomplishment of goals and objectives become more easier. In this I have used
the communication and interpersonal skills of mine that helps to analyse the essential aspect
through which qualitative benefits are achieved (Bendell, 2017).
Conclusion:
It is a prospect under which there are different things and ideas get generated and from this
the completion of adequate research is processed. For example, I have emphasis the team work
and in this take feedback from all the individual as whether they are higher authority of juniors.
It not only helps to work over the team but also promote clear vision and that is assist to achieve
better success. I have worked to increases the employability skills and with this performance and
productiveness also get enhanced. In this I have always looking forward to improve the
performance level and ensure that continuous contribution is processed by which favourable
outcome is generated.
Action Plan: It is a final stage in which I have developed the action plan and that is based on
the overall experiences and knowledge that is gain and developed as per the completion of
different task and activities. I have used the employability skills and capabilities that aid to
enlarge the scope and working scale under which repetitive improvement is proceeded. To
develop the written skills of communication I have try to send work mail and text to
subordinates about the meeting or important informations (Pattinson, 2020). In this I have
try to make satisfactory undertakings and with this calculative modification is implemented.
I also take training and development as well and with this better competency is induced.
7

CONCLUSION
It has been concluded from the above report that the foundation of business management
is the primary basis which include both individual and organisational implementation. It has been
used to achieve the business activities within the allocated period of time under which the
working potential of business get increases and with this the systematic achievement of
objectives get advanced. The operational management is more vital for the business and in this
the new offering of business get implement to deliver the effective product and services in the
market. The personal reflection helps to improvise the employability skills as with this certain
growth is achieved in succeeded manner.
8
It has been concluded from the above report that the foundation of business management
is the primary basis which include both individual and organisational implementation. It has been
used to achieve the business activities within the allocated period of time under which the
working potential of business get increases and with this the systematic achievement of
objectives get advanced. The operational management is more vital for the business and in this
the new offering of business get implement to deliver the effective product and services in the
market. The personal reflection helps to improvise the employability skills as with this certain
growth is achieved in succeeded manner.
8
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REFERENCES
Books and Journals
Bendell, J., 2017. Talking for change? Reflections on effective stakeholder dialogue.
In Unfolding Stakeholder Thinking 2 (pp. 53-69). Routledge.
Chabowski, B.R. and Samiee, S., 2020. The Internet and the International Management
Literature: Its development and intellectual foundation.
Chung, C.H., 2018. The Kaizen Wheel–an integrated philosophical foundation for total
continuous improvement. The TQM Journal.
Davis, C.H. and Comeau, J., 2020. Enterprise integration in business education: Design and
outcomes of a capstone ERP-based undergraduate e-business management course.
Journal of Information Systems Education. 15(3). p.8.
Galipoglu, E. and et. al., 2018. Omni-channel retailing research–state of the art and intellectual
foundation. International Journal of Physical Distribution & Logistics Management.
Haldorai, A., Ramu, A. and Murugan, S., 2018. Social Aware Cognitive Radio Networks:
Effectiveness of Social Networks as a Strategic Tool for Organizational Business
Management. In Social network analytics for contemporary business organizations (pp.
188-202). IGI Global.
Hartmann, N.N. And et. al., 2018. Converging on a new theoretical foundation for selling.
Journal of Marketing. 82(2). pp.1-18.
Hazen, B.T. And et. al., 2018. Back in business: Operations research in support of big data
analytics for operations and supply chain management. Annals of Operations Research.
270(1-2). pp.201-211.
Marens, R., 2018. Laying the foundation: Preparing the field of business and society for
investigating the relationship between business and inequality. Business & Society.
57(6). pp.1252-1285.
Martínez-López, F.J. And et. al., 2020. Industrial marketing management: Bibliometric overview
since its foundation. Industrial Marketing Management. 84. pp.19-38.
Pattinson, S., 2020. The Hextol Foundation: Building a sustainable social enterprise business
model. The International Journal of Entrepreneurship and Innovation. 21(1). pp.72-80.
Ritter, T. and Lettl, C., 2018. The wider implications of business-model research. Long Range
Planning. 51(1). pp.1-8.
Weske, M., 2019. Business Process Modelling Foundation. In Business Process Management
(pp. 71-122). Springer, Berlin, Heidelberg.
9
Books and Journals
Bendell, J., 2017. Talking for change? Reflections on effective stakeholder dialogue.
In Unfolding Stakeholder Thinking 2 (pp. 53-69). Routledge.
Chabowski, B.R. and Samiee, S., 2020. The Internet and the International Management
Literature: Its development and intellectual foundation.
Chung, C.H., 2018. The Kaizen Wheel–an integrated philosophical foundation for total
continuous improvement. The TQM Journal.
Davis, C.H. and Comeau, J., 2020. Enterprise integration in business education: Design and
outcomes of a capstone ERP-based undergraduate e-business management course.
Journal of Information Systems Education. 15(3). p.8.
Galipoglu, E. and et. al., 2018. Omni-channel retailing research–state of the art and intellectual
foundation. International Journal of Physical Distribution & Logistics Management.
Haldorai, A., Ramu, A. and Murugan, S., 2018. Social Aware Cognitive Radio Networks:
Effectiveness of Social Networks as a Strategic Tool for Organizational Business
Management. In Social network analytics for contemporary business organizations (pp.
188-202). IGI Global.
Hartmann, N.N. And et. al., 2018. Converging on a new theoretical foundation for selling.
Journal of Marketing. 82(2). pp.1-18.
Hazen, B.T. And et. al., 2018. Back in business: Operations research in support of big data
analytics for operations and supply chain management. Annals of Operations Research.
270(1-2). pp.201-211.
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