BS201: Freight Transport Management During Covid-19 Report

This report examines the critical logistical arrangements and networking optimizations required to ensure a sufficient food supply in Malaysia during the COVID-19 pandemic and movement control orders. It highlights the importance of online shopping and delivery systems, emphasizing the need for suppliers to avoid price gouging and the role of banking sectors in facilitating transactions. The report also discusses the implementation of lockdown passes to aid in the distribution of goods, especially in areas with limited infrastructure, while adhering to strict guidelines. Furthermore, it stresses the value of providing hotline numbers for those without internet access, the adoption of automation and warehouse management for efficient product procurement, storage, and delivery. The report underscores the necessity of these measures to maintain food security and support the population through the crisis, emphasizing the importance of integrity and cooperation across various sectors.

Running Head: Freight Transport 1
Freight Transport
Name of Student
Name of Supervisor
Course Affiliated
Date

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Executive Summary
Infectious disease imposes the biggest threats to the economy of a Country. The case is
hinder food supply and other basic needs to people as the authority often impose movement
control orders to control the spread of the disease. Covid-19 has emerged as the most dangerous
disease in this decade, killing over one thousand people daily across the world. The virus has
affected transport, education sectors and also many people have lost their income. Businesses
have closed down, denying people essential needs. This paper highlights logistical arrangement
and networking optimization of best practices that ensure sufficient food supply to Malaysian.

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Table of Contents
Executive summary………………………………………………………………………………3
Introduction………………………………………………………………………………………4
Online shopping and delivery……………………………………………………………………4
Availing lockdown pass………………………………………………………………………….5
Providing hotline number………………………………………………………………………...7
Adopting automation and warehouse management……………………………………………...8
Working on quarantine centers……………………………………………………...………….10
Conclusion………………………………...…………………………………………………….12
Recommendation…………………………………………….………………………………….13
Reference…………………………………………………………………………………..……15

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Introduction
After the implementation of movement control order came into effect, most citizens
faced challenges acquiring food and medical services. Even though lockdown help to contain the
spread of disease, appropriate measures must be implemented to ensure people don’t die of
hunger at the same time. Cooperation between different sectors is essential in ensuring food
supply is running smoothly right from manufactures or farmers to consumers. Clear guidelines
are critical in ensuring there is no clash with the security agencies. Every person has a role to
play in ensuring the supply of food during movement control order reach every person regardless
of location. Effective logistical arrangement and networking optimizations are fundamental in
ensuring sufficient supply of goods during MCO. Proper implementations of these arrangements
are essential to Malaysian who lives in fear each day. Below are five critical logistic
arrangements necessary in supplying products during movement control order.
Online shopping and delivery
The time to use the internet more has come. A significant percentage of Malaysian people
have smartphone, tablets and computers to make online shopping and request delivery. This
measure minimizes movement to only a few individuals who are responsible for door delivery of
items. Online shopping has been working for many years. Therefore, it is high time for suppliers
and users to capitalize on online shopping. Suppliers must not take this opportunity to hike goods
prices, and it’s the responsibility of varies State agencies to ensure greedy suppliers do not
exploit consumers.
Consumers are required to verify suppliers credential before making orders since many
people utilize the chance to con innocent citizens. Logistics process can be reinforcing through

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making online delivery sights such as flip kart, basket and Amazon, among others. Nile, Zalora,
Goshop and Superbuy are some of the known online shopping sites utilized in supplying
essential goods to people. These shopping sites have comprehensive connectivity and experience
conducting their activity online hence giving them more power will work given the situation
caused by the pandemic.
Banking sectors also play a critical role in ensuring that people can access their money
quickly. Money banking must also put considered how people who don’t have bank accounts to
pay for goods using mobile services. It is also high time that banking sectors to offer loans to
people with little interest to ensure every person acquire essential products. Temporally
removing people listed in Credit reference bureau is necessary to ensure one can make some
borrowing. Malaysia population is composed of youths who most are listed in CRB; hence
suspending it will help a lot in ensuring people adhere to MCO. Quality agencies have a role in
ensuring people are not supplied with substandard goods. Sellers can take advantage of Covid-19
situation to provide inferior products to people. Observing integrity is critical in all measure
implemented for people to survive during a lockdown or curfew periods.
Availing lockdown pass
Giving a few people lockdown pass is necessary mostly in regions where internet and
mobile networking is down is essential in observing equality. Most people who live upcountry
don’t have access to excellent infrastructures; hence goods delivery to the household is so
challenging. Giving a few people lockdown pass will help in the distribution of goods in most
homesteads with network access problem. The pass will allow one to pass through roadblocks
without being beaten by security agencies. Lockdown pass will always very few people to travel

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and distribute goods hence help people in keeping distance as a recommendation by the health
sector.
The pass should have clear guideline where one is allowed to visit and a specific
timeframe. The appropriate measure is given when issuing a pass to people. First, the person
assigned lockdown pass must be a youth with no medical conditions as this is a crucial factor
analyzed from dead cases. From covid-19 cases reported it clear that the virus mostly kills older
people with weak immune. Hence, giving lockdown pass to older people will expose them to
threats.
Secondly, persons given the lockdown pass must have good records. People are using the
opportunity to robe people property which is against the law. It’s the responsibility of the society
and security agency to select people with an excellent record to have lockdown pass. Having few
grocery shops at specific places with good hygiene is essential in providing essential food to
people. Trucks carrying foods and other essential goods can drop them specific groceries for
people to access through delivery. Supply of perishable products must be control as it can lead to
huge losses. Integrity must be observed by people enforcing movement control order as some
officers may take bribe and allow people without pass move freely.
Lockdown pass must not only be given to people supplying goods but also those
providing essential services. Nurses and doctors providing medical services to people in
homestead must be given priority when issuing lockdown pass. Electricians and engineers must
be given a pass also to ensure people continue getting power which is essential in life. The clear
guideline must be given regarding nomads as animals cannot survive without food and water.
Covid-19 is dangerous, spreading very faster across the world through conduct with infected

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person hence lockdown help in restrict people interaction. Issuing lockdown pass is not a form of
discrimination but rather an appropriate measure to control the spread of coronaviruses disease.
Providing Hotline number
Availing a particular phone number for people to call requesting the supply of goods
during covid-19 lockdown is helpful. People living in regions with inadequate internet coverage
and those who cannot afford smartphone can make a call to order products. Older people find it
hard to use the internet hence proving hotline number is helpful for them to get essential goods.
The service provides must ensure the number is free to call considering the pandemic is
dangerous that has affected the economy of many citizens. The hotline has been active in most
epidemics that Nations face.
The hotline is useful mostly in areas facing a shortage of goods; hence emergency
delivery is requested via the call. The clear guideline must be following when receiving calls
from people who require delivery. One must provide all credentials for verification and pay for
goods before shipment. This measure will ensure serious people who seek the service are served.
A certain percentage of people may use the opportunity making unnecessary calls hence dying
people who need special attention. Customers care should also use simple language and observe
etiquette in communication since people from different background call seeking services.
People must make orders of essential goods, basic food and medicine. Some may take the
opportunity of requesting the supply of furniture, alcohol and electronics, which is unnecessary
considering the nature of the Coronavirus. It’s the role of customer care not to entertain jokers
and pay much attention to those who need special attention. To handle many calls and respond

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adequately to people’s needs, one is must give short and precious request. The number is also
essential for people to seek help in cases of emergency such as sickness.
Also, the hotline is essential in providing valuable knowledge to people about the virus.
Through recording, people can acquire important skill and utilize it to ensure each member of
society is safe from the influence of the virus. The move is also economical, especially for
people who are not able to travel in ordinary life and acquire particular necessity. Access to
information is fundamental in society, regardless of age or life status. Service provides must also
educate people on the importance of order essential items which is critical in the fight against the
virus.
Supply of sanitizing items, medicine and other necessary items is critical. Suppliers must
have enough stocks of essential elements and distribute them equitably without asking for more
pay. The hotline number can be used by consumers to report unprofessional service and any form
of exploitation. The covid-19 virus is a worldwide pandemic and exploiting consumers ordinary
citizen is inhuman and against the law of any country. WHO guidelines are apparent in measures
put in place in controlling the movement of people, including using hotline when ordering the
supply of goods. It takes the collaboration of communication sectors, consumers and suppliers to
win the war against the covid-19 pandemic. People worldwide are counting huge losses, major
events postponed, and many are losing jobs because of the covid-19 virus.
Adopting Automation and warehouse management
This measure majorly focuses on more use of technology in procurement, storage and
delivery of essential items to users. Automation plays a vital role in the optimization of business
activities. A business needs to invest more in information technology to deal with competition

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and improve service delivery. Employing staffs with ICT skill is added advantage to business
operation also constant training of staff to computerize their activities is essential. Technology
plays a vital role in food supply during the movement control order sanction by varies countries
Worldwide. Automation plays a significant role ensuring there is minimum interaction.
Business operation software or applications is essential to any logistic company. This
software is integrated into providing timely update on goods movement. This information is
essential to the consumers to make proper arrangement for survival during lockdown to ensure
people don’t have food shortage through the appropriate mechanism. This approach will provide
Client and operator with relevant information concerning goods dispatched from the supplier.
Information such package, quality and quantity are vital for clients to have, especially during the
lockdown period.
This approach is also fundamental in providing detail on the destination of delivery. This
process saves time since manual interference is eliminated mainly during this period of
coronavirus epidemic. Furthermore, accurate tracking of goods help in security management and
improve entire process management. Transparency is essential, especially during this particular
period, as many people may take the opportunity to con innocent Malaysians. Accordingly, the
employee details and account information is managed by specifically developed software for the
task.
Warehouse management is critical in ensuring a constant supply of goods to people.
Effective logistic management depends on a proper warehouse which guarantees the availability
of the products. Adequate record-keeping and transparency play a key role in ensuring food
security for society, particularly during the lockdown. Having qualified staff in warehouse

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management help the government and varies agencies dealing with emergency having a clear
plan in supplying goods to people. Goods availability in country majorly depends on the
efficiency of warehouse management to store products for an extended period without damages.
The covid-19 epidemic is unpredicted considering the virus doesn’t have a cure so one cannot
predict specific period the movement control order will take.
The warehouse should have special equipment for storing perishable goods such as milk
and vegetable. With the unpredicted supply chain, the management must come up appropriate
procedure to store products that will serve people for long periods. Items that don’t require
moistures such as grains also must be appropriately stored to prevent from spoiling leading to
contamination. Warehouse with maximum space adds many advantages to the suppliers and
consumers. It’s recommended that the warehouse should emphasize on vertical storage columns
to make good use of available space. Movement control order affects the demand for goods;
hence the warehouse must invest in the appropriate measure to meet customers need.
Implementation of software of sequence is essential in goods distribution considering the country
is dealing with an emergency. It’s the cooperation of manufactures, suppliers and consumers that
will ensure the state doesn’t have goods shortage, especially food.
Working on quarantine centers
Older people are the most casualties of the coronavirus epidemic. Having all older people
in specific centers, countrywide is critical to ensure they are supplied with enough essential
goods. This act will minimize people need to travel to get products, especially after movement
control order. It’s much easier to reach all people when they are put in specific places. Poor
people and physically challenged persons in society also stand to benefit from the

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implementation. It’s economical attending to people in a group than when they are far apart,
especially in upcountry. Relief goods from government, well-wishers and non-governmental
organization can reach affected group efficiently in rescue centers. This move has been active in
most disaster management program that the country has experienced before. Learning
institutions, sports centers, government facilities provide enough space to host such a group of
people.
It’s the responsibilities of centers management and affected persons to observe health
guidelines in controlling the spread of corona. The social distance must be emphasized; one
person must stay in one room. Erecting tents and temporary buildings help ensure social range.
The affected person needs to maintain a high standard of hygiene as directed by the World
Health Organization. A person suspected to have contracted of visited corona affected zone must
not stay in these centers for precaution measures.
The main idea behind rescue centers is to help in good supply to marginalized people for
the movement control order period. The government should recognize the less fortunate people
in society through its costly maintaining the camps, but it is useful considering the nature of the
virus. Public awareness is carried out in these camps more effectively, and most importantly
movement in and outside this centers is controlled more efficiently. With the approximate
number of people in the centers, good supply agencies can have an appropriate plan to serve
better.
Regions with poor infrastructure and weak network coverage are well served when
people stay in help centers. It very difficult for few restricted suppliers to reach people in interior
regions as it also endangers their life visiting an unfamiliar area. Poor road accessibility during

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rainy seasons, especially in rainy season poses challenges in the supply of essential goods.
Therefore, having a manageable number of people in one area is critical to the emergency team
to respond adequately. The person will medical conditions can get appropriate medical attention
as the movement control order may affect people from seeking essential medical services.
People with coronavirus symptoms and those who tested positive are also served best in
quarantine. Coronavirus victims must be supplied with essential items. Suppliers must provide
enough food, adequate medical equipment and other necessities at all instant. Thus, having all
people with the virus in a contain location will help in ensuring logistic arrangement is made in
supplier of equipment. The centers will help agencies enforcing movement control order to have
a smooth operation in identifying people with special responsibilities.
Also, having a unique identity for people responsible for the supply of essential goods is
essential in ensuring order. The vehicles carrying goods must have simple with only a driver or
his assistant. The act of restricting passenger is in line with the movement control order. Clear
and verified documents must be provided by the drive stating what the vehicle is carrying and
indicate its destination. No mistake should be made, allowing people to move unessential goods
during the crackdown. Security agencies are also human, and their deployment must be limited at
all cost.
Conclusion
The fight against the Coronavirus is determined by cooperation from all stakeholders. All
persons must be aware of the danger of the virus to human life. All persons must be mindful of
the threat of the infection to human life. Appropriate awareness of the illness is critical to control
the spread of the disease. Movement control order may turn up to be useless if people are not