Front Office Management: Analyzing Operations, Problems, and Solutions

This report delves into the crucial aspects of front office management within the hospitality industry. It begins by highlighting the importance of the front office, emphasizing its role in providing excellent guest services and maintaining a positive atmosphere. The report then explores the key elements of effective front office management, including planning, organizing, coordination, and staffing. It further examines operational challenges, such as accounting-related issues, and offers insights into potential solutions. The report concludes by summarizing the critical role of the front office in ensuring successful hotel operations and customer satisfaction. References from healthcare and hospitality resources are included to support the discussion.

Room Division Operation
Management

Covered content
• Introduction
• Importance of front office
• Crucial measure of planning and management of front office
• Problems related with operational level
• Conclusion
• References

Introduction
Room division is an essential aspects for every business
concern to organise best suitable facilities that can provide
superior services to guests. This would consists of various
aspects associated with front office departments.

Importance of front office
There are various crucial significance of having front office
house in Clientele hotel. Some valuable role and responsibilities
that would be helpful to management of hotel services in more
systematic manner are illustrated underneath:
Benefits of ambience:
It is essential for clientele hotel supports staffs to offer best
quality of service and pleasant atmosphere to various guest so
that they would attract toward their hotel in more effective ways.

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Relation with guest:
This happens to be utmost important role of front office
in-charge to provide rooms as per the demand of guests.
Such as normal, upper class and they do have latest
facilities.
They are responsible for offering better operations
associated with providing delivery greet to their
customers.

Crucial measure of planning and management of
front office
In every hotel business, they need to follow certain valuable elements
which will be assessing in effective management operation of front
office. Some of them are discuss below:
Planning: It is one of the vital techniques which would protect
company from going into heavy losses. By this they can organise
their projects in right directions.
Organising: The primary purpose of managers is to organise various
resources which would be essentials for making appropriate plan in
order to get successful in coming time.

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• Coordination: This happen to be crucial management
function which assists in resolving various issues those
are arises in hotel. As front office is known as nervous
system of any hotel businesses.
• Staffing: For the purpose of making proper balance
among staff and operations, Clientele hotel needed to
select most skilled and capable persons that can handle
every department in more dominant manner.

Problems related with operational level
This happens to analyse that different key operational issues
which are related with front office department. Some of them are
mentioned underneath:
Accounting related problem: It has been found that because
of insufficient funds various types of problems are arises.
This will affect hiring of new staffs to deliver superior
services to customers.

Conclusion
From this presentation, it has been seen that there are
various aspects which are associated with room division are
required to be followed in right manner. By doing this more
reliable and accurate outcomes can be generated in coming
future.

References
Langabeer, J. R. and Helton, J. R., 2015. Health care
operations management. Jones & Bartlett Publishers.
Ransley, J. and Ingram, H., 2012. Developing hospitality
properties and facilities. Routledge.

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