Report on Functional Areas and Employee Skills for IOM Electronics

This report provides an overview of the functional areas within business organizations, emphasizing their roles and the skills required for employees to perform effectively. It covers key areas such as operational management, human resource management, finance and accounting, marketing, sales, and research and development. Each functional area's responsibilities are described, along with the specific skills employees need to excel, including communication, problem-solving, technical expertise, and leadership abilities. The report concludes by highlighting the importance of these functional areas and employee skills in achieving organizational objectives and gaining a competitive edge in the business environment. Desklib offers a wealth of similar resources, including past papers and solved assignments, to aid students in their studies.

WORLD OF WORK

TABLE OF CONTENTS
INTRODUCTION.......................................................................................................................................3
MAIN BODY..............................................................................................................................................3
Describing various functional areas in business organizations................................................................3
Describing the types of skills needed by employees to be able to work effectively in these functional
areas.........................................................................................................................................................5
CONCLUSION...........................................................................................................................................7
REFERENCES............................................................................................................................................8

INTRODUCTION
Functional areas helps company to develop effective segregation of work in appropriate
manner to derive specialization. In the current era, organization highly gives emphasis on having
efficient functioning of functional areas to have smooth processing. The present report is based
on providing information to IOM Electronics Ltd owner regarding functional areas of
organizations and relevant types of skills required by employees to effectively work in these
functional areas.
MAIN BODY
Describing various functional areas in business organizations
Functional areas play important role in achieving the overall objective of organization which
includes operational, production management, marketing, human resource, finance and
accounting, , research and development and customer service.
Operational management
It is one of the most important function as it is related with producing goods through
utilizing inputs to provide desirable output. This can be considered as crucial as it fulfill the
purpose to address allocate efficiency in the use of input factors by attaining higher efficiency
(Nalawade, More and Bhola, 2019). This gives ability to make higher level of profit via assuring
qualitative characteristics in products. It includes planning, organizing, directing, coordinating
and controlling production activities in organized manner.
Human resource management
Every functional areas requires personnel to fulfill the particular objective this specific
department is responsible for hiring, retaining and managing workforce. There are several types
of policies that HRM formulates for creating certain rules and regulation so that systematic
procedure in company can be established. In addition to this, it is associated with conducting
practices like recruitment & selections for having right candidate at appropriate position. This
adds value to company success through assuring optimum utilization of personnel in turn higher
productivity with sustainability can be obtained. The firm needs this specific functional area to

main coordination among all the segments of company to achieve stability. The common
practices that it executes include recuing, retaining, training & development, performance &
appraisal and talent management to bring continuous improvement toe enlarge efficiency and
skills of employees to gain competitiveness in company.
Finance and accounting function
Accounting is responsible for summarizing complex transactions in systematic format to
give crucial information regarding business decisions. It assist in gaining accurate, relevant,
timely financial information that can communicate all related financial & non monetary aspects
to manage these resources effectively (Luo and et.al., 2021). This comprises preparing financial
statements to help management to take crucial decisions regarding investment, operation and
financing related factor to have smooth functioning. There is requirement to have efficient
financial & accounting procedure to derive reliable and timeliness data to get opportunity to
compare performance and make adjustments. It helps in avoiding unwanted circumstances like
legal obligations through having proper evidence regarding company’s transactions.
Marketing department
Marketing is concerned with making customers aware of their product and services
through offering essential information. It is basically concerned with advertising the goods and
services produced by company to get higher conversion rates it aids in increasing sales of
organization for gaining ability to earn higher profitability to increase financial stability. There
are various types of marketing strategies like STP, marketing mix, etc which gives guidance in
covering essential elements to enhance company’s share in industry. Business need to
concentrate on utilizing those actions only that encourages customers to pay attention on
organization product and services (Functional areas of management. 2021). It should promise
for those characteristics only that are actually served by product to fulfill its ethical practices.
Having honest marketing helps firm build good reputation and relationship with customers which
lead it towards desirable position.
Sales functional area

The main purpose for which company set up various actions is to make higher sale to
generate revenue for continual operational practices (Stawasz, 2020). It is responsible for a
adopting the methods to reach to customers for serving the finished goods and services. The
specified organization require to give major focus on implementing course of actions that can
increase conversion rate. It is important for the concerned department to assure there is after
customer sales service to gain loyal clients. It is essential for company to retain both current and
potential customers so respective actions should be taken in same pattern.
Research and development
It is blood of current business environment as it encourages the innovative practices in
company. Business requires coordinating with changing circumstances of business by adopting
those actions that are important meet customer requirement. In addition to this, there research
and development department can help the trader to implement differentiate commodity in
market through identifying key trends. The competition ahs inclined which requires firm to have
effective R&D functional areas to derive higher profitability with gaining trust of customer
through offering solutions to particular need. This area is responsible for identifying and
analyzing market opportunities and threats that can impact firm. It aids in adopting advanced
techniques & tools for increasing performance of company. This is basically associated with
enabling firm to more towards success through increasing chances to grab opportunities by
gathering essential data affecting industry and adopting those in positive manner.
Describing the types of skills needed by employees to be able to work effectively in these
functional areas
Every function areas has certain requirement of skills set in turn effectual
accomplishment of concerned roles & responsibilities can be attained.
 In order to work in operation management department employees requires numerous
skills to perform effectively. It includes planning, delegating responsibility in equalized
manner, excellent communication to engage with whole department, appropriate learning
skill, effectual time management, leadership, tem work active listening, problem solving.
In addition to this stress tolerating, analytical, decision making, maintaining quality

standards, technical skills are Major tactics needed in employees as require to meet with
market forces.
 Human resource management is highly responsible for the success of company so it
demands its employees to be effective performer through containing certain tactics. The
major set of skills involves communication, administrative experts, HRM policies
knowledge to cope up with prevailing legal legislation to help firm to grow. Employees
participating in this functional are should be capable of advising, coaching, recruitment,
selection, HRIS knowledge, language & intercultural sensitivity to develop healthy
working culture, etc. There is essential of analytically driven & oriented approach to
solve grievances threatening working environment by enhancing importance of team
work. Human resources department is responsible for building coordination in all
functional areas which needs it employees to have positive approach through managing
projects, worker’s compensation, talent management , etc related techniques to have
perform effectively.
 Employees working in accounting and finance department should be able to work
efficiently by giving focus on tactics such business modeling, budgeting, problem
solving, relationship management, etc. There is requirement of having ability to take
appropriate decisions through giving emphasis on all financial and non monetary
information to make appropriate judgment of current position (Zhao, 2021). The major
set of tactics includes interpersonal, problem solving, technical, leadership literacy,
critical thinking skills, etc in turn improvements can be implemented. The specified
organization need to be have those employees which can perform mentioned skills to
maintain accurate and reliable accounting and financial process in company.
 Marketing functioning area is responsible for communicating effectively to give positive
impact on clients. Employees are responsible for increasing market share and profitability
that can be attained by having capacity to adapt changing environment to fulfill
customers need (Kamara, Leonard and Haines, 2017). Proper analytical skill is essential
to assess the taste and preferences of customers to offer suitable products employees
should be able to communicate so effectively that trustworthiness and true value of
product can be identified by clients. IOM Electronics Ltd should give emphasis on

candidates that can share their efforts to increase profitability by performing effectively
with these attributes.
 Staff working in this sales department require to be discovery, storytelling, objection,
handing, after customer sales services, active listening, presentation tactics, judgments,
collaboration, territory management, time management, negotiation, etc types of
attributes. In addition to this, employees require to be efficient in providing proper
information regarding products & services to develop larger client base. Staff should be
capable of having active listening to resilience for showing empathy for being prepare to
serve most convincing approach.
 Research and development employees must be capable of data analysis through obtaining
relevant set of information to create strategic decisions. There is requirement of problem
solving, communication, problem solving , critical thinking, network for gathering
information from reliable resources. Planning & scheduling data collection and taking
decision to cope up with current market trends.
CONCLUSION
From the above report it can be concluded that there are variety of functional areas which
helps in gaining success through working effectively to achieve organizational objectives. The
current case study is based on providing information regarding different types of functional areas
that are important for smooth functioning. It includes sales, marketing, operational, human
resource management, accounting and financing and research & development. In addition to this,
there are various set of attributes that are important for employees to have in order to
performance effectively in business are included in present case study.

REFERENCES
Books and Journals
Kamara, R. D., Leonard, S. and Haines, R., 2017. Enhancing the capabilities of municipalities
for local economic development through skills training.
Luo, S. and et.al., 2021. The Influence of Spatial Grid Division on the Layout Analysis of Urban
Functional Areas. ISPRS International Journal of Geo-Information, 10(3),
p.189.
Nalawade, R. K., More, D. K. and Bhola, S. S., 2019. Employability Skills Required for
Functional Areas of Management. IUP Journal of Soft Skills. 13(1).
Stawasz, E., 2020. Cooperation of enterprises in the functional area in the field of
innovation. Optimum. Economic Studies, 99(1), pp.22-33.
Zhao, L., 2021. Problems and Suggestions for the Scientific Research Management System of
Universities. Journal of Contemporary Educational Research, 5(6), pp.31-
35.
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