Impact of Delayed Product Delivery, Service, and Installation

This research project investigates the impact of delayed product delivery, service, and installation, along with the lack of customized products and limited outlets, on a company, specifically focusing on Futoria Home Solutions in India. The project aims to address concerns related to longer delivery times, outdated designs, and limited availability. The research will involve 50 consumers who have purchased furniture, utilizing quantitative research methods through surveys to gather primary data. Ethical considerations include informed consent, confidentiality, and ensuring participants are not pressured. The researcher has prior training in literature review, data collection, and analysis, and the study adheres to ethical guidelines to ensure participant well-being and data integrity. The research will contribute to understanding the implications of these issues and provide insights for improving the company's performance and customer satisfaction.

Name of Course and Level (e.g. "Level 5" or "2nd year of degree")
Researcher(s) Name – all group members must be named
Faculty
Title of Research Project
The title of the research project is to identify the “Impact of delayed product delivery, service,
and installation, lack of customized products, and limited outlets on a company.”
Brief description of the project
(Include project aim and where the research will be carried out)
Futoria home solutions is not a leading firm in India. This investigation is applied in terms of
solving the concerns related to longer time duration for delivery, older patterns, design and,
limited outlets, lack of customized designs. It would be also beneficial for providing the
opportunity to resolve the concerns (Annappa & Panditrao, 2014).
Who will be the participants?
(Don't name individuals or organizations, but state approximate numbers)
With respect to this research, 50 consumers would be selected who purchased furniture.
Methods
(E.g. interviews, surveys, observations, etc. Provide a clear summary, and for surveys or interviews information
about topics to be covered).
Under this investigation, quantitative research will be applied through a researcher since it will
be executed in terms of quantifying the concern by way of developing numerical data. It will be
changed into practical statistics. It will be also chosen in order to quantifying the behaviours,
opinion, and attitudes of participants. It also evaluates the determined variables as well as,
generalise the outcoe through large overall population. On the other side, qualitative study will
not be chosen because no requirement in terms of obtaining theoritical data related to
research concern (Hair Jr, Page, & Brunsveld, 2019).
Under this research, primary data gathering technique will be implemented by an investigator.
Primary data would be gathered by using survey through questionnaires. It will be chosen by an
investigator since it facilitates in terms of capturing the first-hand and fresh information related
to research issue (Eriksson & Kovalainen, 2015).
Industries or groups who will be contacted or involved (even if they will not be
participants). Do not name individuals or companies specifically as this will breach confidentiality. (e.g. 5 staff
at a local IT company)
The furniture industry would be contacted or involved.
Ethical considerations. If you will have human participants, state how you will address ethical principles
such as confidentiality, informed consent, right to withdraw. If applicable, please state whether you have Animal
Ethics approval

Informed consent
The researcher would discuss about the purpose of research before involving. It is considered
through the researcher in terms of eliminating deception. In addition to this, on the initial page
of questionnaire, a researcher will educate each respondent regarding the aim and objectives
of the research. It would increase the awareness among respondents that this research will be
conducted with the intention of academic purposes (Taifa & Desai, 2017).
Confidentiality
In the context of capturing the authentic reaction through participants, it will be advised in
terms of filling participants names in a questionnaire. Moreover, a researcher would make sure
that they would not be recognized on the basis of their response because confidentiality of
collected data would be kept secure by them (Hvam, Haug, Mortensen, & Thuesen, 2013).
Pressure
An investigator would not get pressurize to response because the researcher would take
consent before conducting a survey. A researcher will not force to participants and also not
provided the incentives during the survey in order to complete the investigation in an ethical
manner (Bell, Bryman, & Harley, 2018).
Prior training and/or experience in research (including class sessions)
During class sessions, I have developed my understanding regarding the search process of the
literature review. It aids me to complete the literature review chapter in less time. From prior
training, I have increased my understanding of data collection. It aids me to collect the data
related to research concerns. I have also gained my knowledge related to the data analysis
method. This method aids me to analyze the data related to research. From experience in
research, I have developed my understanding related to ethically complete the research.
Supervisor's Name and Signature
Contact person name and email address.
(If submitting a group proposal, nominate one person to receive an email about the project.)

References
Annappa, C. M., & Panditrao, K. S. (2014). Application of Value Engineering for Cost Reduction of
Household Furniture Product-A Case Study. International Journal of Innovative Research
in Science, Engineering and Technology, 3(10), 16577-16583.
Bell, E., Bryman, A., & Harley, B. (2018). Business research methods. Oxford university press.
Eriksson, P., & Kovalainen, A. (2015). Qualitative methods in business research: A practical guide to
social research. Sage.
Hair Jr, J. F., Page, M., & Brunsveld, N. (2019). Essentials of business research methods. Routledge.
Hvam, L., Haug, A., Mortensen, N. H., & Thuesen, C. (2013). Observed benefits from product
configuration systems. International Journal of Industrial Engineering (Online), 20(5-6), 329-
338.
Taifa, I. W., & Desai, D. A. (2017). Anthropometric measurements for ergonomic design of students’
furniture in India. Engineering science and technology, an international journal, 20(1), 232-
239.