Regulatory Compliance in Australia's Hospitality Industry

The essay explores the regulatory environment affecting the Australian food and beverage sector, focusing on how companies like Futura Bar and Restaurant navigate compliance requirements. With frequent legislative changes, businesses must adapt by implementing robust risk management strategies, including comprehensive insurance policies such as hospitality insurance. The analysis highlights the role of continuous employee training and effective communication within organizations to ensure adherence to updated regulations. It also underscores the importance of leveraging food safety documentation for ongoing compliance monitoring and improvement.

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Research and comply with regulatory requirements
Name
Institution
Date

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An entrepreneur can invest in various business available in the economy based on their
required rate of return. In Australia, one of the most attractive industries in the food and
beverage sector. As a segment that has a perpetual future due to the nature of the
product and the needs of the people, it attracts many entrepreneurs. Besides, other
companies seek to expand their capacity by ensuring that they receive maximum
benefits. Nevertheless, due to the product’s nature and consumer relations, regulatory
bodies impose rules on this industry for consumer protection. Futura Group Hotels has
operated in this sector, but since it seeks to expound it Beach Café to provide alcoholic
drinks and restaurant services, it has to comply with new regulations. As the F&B
manager, this paper aims to explore the list of requirements, develop organizational
policies and recommend the measure to ensure that employees meet these rules.
Part 1
Expanding the Beach Café into a bar and restaurant requires some licenses. First, the
club license that allows the Futura Bar and restaurant to sell liquor for consumption on
the premises. This permit has a fee payment based on the agency used to acquire it. If
Futura Bar and restaurant engage in any gaming activities, then it may receive a full
club license. Secondly, Futura Bar and restaurant must obtain an entertainment venue
license if it seeks to provide entertainment to its clients. This requirement restricts the
hours between 9 pm and 5 am to ensure that people going to work are not disrupted.
Thirdly, hotel license that has extensive conditions regarding trading hours and meals
provisions. Health and safety standards must be met to get this license. Additionally,
Futura Bar and restaurant will acquire a residential permit for providing accommodation
and must abide by the requirements for the sale of alcohol. Failure to meet sale of

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alcohol requirements may amount to penalties from 170,000 dollars. The national
measurement institute and consumer and business service agencies provide advisory
information on such conditions (ABLIS business gov.au.2017, p. 1).
Futura Bar and restaurant is required to comply with the food standard codes. These
standards apply to all to the organization since it is involved in the provision of food and
beverages. It, therefore, has to heed to food safety requirements, labeling of food and
other related information and ensure that substances added to food are approved.
Besides, Futura Bar and restaurant has to comply with pre-market clearance, chemical
limits and food processing standards. These requirements are stated in the Food Act
both on the local and state levels which Futura Bar and restaurant should follow.
Otherwise, it faces penalties and closure (Authority, A.N.Z.F., 2002, p 8).
Additionally, Futura Bar and restaurant will comply with the requirements of a liquor
license. Like the food standards license, this permit requires that the measurement of
alcohol should be done according to the provided volume scale such as milliliters, liters,
and gallons. Besides, the cost of production or purchase should be provided. Also, the
liquor permit requires that all operations such as entertainment be reported during the
application (ABLIS business gov.au.2017, p. 2).
Buying an insurance policy is a standard business trend today. Futura Bar and
restaurant should purchase insurance policies for fire and other defined events that may
result in the damage of the property. It should take an insurance cover on burglary for
indemnification in case of money and machinery theft. Also, a public and product liability
insurance cover is essential where the enterprise is responsible for personal injury
(NRMA Insurance. 2017, p 1).

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Futura Bar and restaurant will have taxation regulations such as payroll tax for all the
employees whose salary meets the taxation requirements. Besides a corporate tax for
the business based on the annual revenue will be charged. Tax evasion leads to
substantial penalties to the company and imprisonment for individuals accused of such
a crime. Additionally, National Employment Standards, written and verbal contracts
should be available regarding the job status of each employee, it should state the
agreed benefits and whether the job is casual, part-time or full time. Futura Bar and
restaurant has to comply with the requirements of recruitment such as equal
opportunities and fair working conditions for employees. It should provide a healthy and
safe workplace according to the WHS requirements that institute the inspection of
working conditions. All these specifications are subject to appropriate advice as the
regulations keep changing. Besides, risk management relating to investing and
personnel should be conducted (ABLIS business gov.au.2017, p. 6).
Part 2
Based on the above requirements for Futura Bar and restaurant, as a manager, some
organization policies must be formulated. First, in compliance with food standards,
hygiene and food preparation standards must be maintained. Therefore, staff
responsible for the purchase of food ingredients should ensure that they meet Food Act
standards. As such supervision and reporting of the quality of purchased products will
be necessary. Additionally, in the kitchenette, hygiene policies such as mandatory
washing of hands, clean aprons, and cooking space will be ensured (Williams, et al,
2006, p. 10). As per the food Act and safety standards, each employee must comply as
per of the job description and professional standards. Besides, regular training

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programs may be implemented to ensure that employees are aware of the food
standards regarding hygiene and food safety (Brandt, 2017, p. 2).
For employees in the Bar department dealing with the sale of alcohol, it is imperative
that requirements are met. For instance, before the sale of any alcoholic drink,
employees should request an identification card, especially for the young generation.
Besides, these employees should update the records on purchase and sale of alcohol,
both cost, and quantity. Besides, any mixed drinks should be provided according to the
food safety standards (Gruber, et al 2003, p. 369). Additionally, these employees are
liable for entertainment services in the bar. Time regulations should be monitored and
noise pollution minimized as possible. As such, schedule and music volume played
shall be implemented to accommodate the time frames provided. For instance, late
nights will have quiet music, unlike early night hours.
As a manager of Futura Bar and restaurant, complying tax regulations is vital.
Therefore, the accounting and audit department should provide quarterly financial
records to facilitate the estimation of tax payable. Besides, every payroll shall include a
remittance of employee income tax to the tax authority. Therefore, before the payment
of salaries, the human resource shall deduct taxes while the finance office shall budget
for the super obligation. Alternatively, according to the employment standards, job
positions shall be advertised and fair recruitment process conducted. Besides, the HR
department shall screen the right candidates taking into account workforce diversity,
and employment contracts signed. Working shifts shall be provided for employees
whose job positions require long working hours. Per se, two working shifts shall be
maintained with each employee alternating in working hours. While interpersonal skills

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shall be enhanced, report forms for harassment shall be filled with the HR department.
Effective communication and employee engagement should facilitate anti-bullying
behavior (Business.gov.au. 2017, p 2).
Part 3
Despite the formulation of policies to ensure that employees are following standards,
there are cases of non-compliance. It is such situations that may influence legal
intervention if the management does not monitor them. Therefore, as a manager
consistent evaluation of operational non-compliance is vital. First, as a manager
compliance monitoring strategies will be implemented. On-site supervision and
inspector training are some of the systems to ensure employees are aware of the
compliance needs. For areas such as the kitchen, regular inspections during working
hours should be conducted to ensure that the employees comply with hygiene
requirements. Hence, on-site supervision, routine inspection, and inspector training are
some of the systems used to monitor non-compliance (Martin, et al 2003, p 430).
These evaluation systems have various outcomes. On-site supervision identifies areas
that require food standards training for improvement and also recognizes employees
who are consistent with compliance and those who are not. Once that gap between the
standards necessary and attained criteria are identified, inspector training is
implemented to bridge this gap (Aruoma, 2006, p.120). As such, employees who fall
below standard performance are sensitized on such requirements. Additionally, regular
inspection allows guidance towards improvement. The results of these evaluation
systems enable the modification and implementation of changes towards meeting food
and beverage standards.

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The food and beverage industry has consistent regulation, and legislation modifications
frequently occur than other sectors. Once passed, Futura Bar and restaurant has to
comply. Keeping up with such regulation changes may be a challenge are they require
regular employee training and making sure that management is aware of the changes.
In the age of social media and information sharing, employees in the legal department
are expected to update Futura Bar and restaurant management on any changes in
regulation and provide advisory services. Secondly, consistent inspector training not
only compliance but also guarantees that regulatory changes are updated and
implemented (Hsieh, 2012, p.98).
Ensuring that personnel at all levels of responsibility are aware of regulation changes is
essential. For a manager, consistent review of regulation changes and seeking advice
from the legal team provides that such employees are aware of the legislative changes
in the industry. As the top authority group, then effective communication should
enhance. Other employees should be communicated to the changes that occur in
regulation and directed on how to implement these modifications. Besides, employee
engagement ensures that transfer of information through various communication
channels is maximized and that all the information is correct (Brandt, 2017, p. 3).
In Australia, various documentation may be used to assist in compliance and consistent
improvement. The food safety documentation provides information all the areas that
should be supervised to ensure standards are met. It covers hygiene, health and safety
standards that should be met during the preparation of food (Brandt, 2017, p. 3). Futura
Bar and restaurant should use this document and conduct regular on-site supervision to
ensure that compliance and continuous improvement are efficiently managed.

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Management, 24(1), pp.97-121.

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