Analysis of Contemporary Management Issues at Galfar Construction

This report examines contemporary management issues within Galfar Engineering and Contracting SAOG, a construction company in Oman. It delves into business ethics management, exploring components like mission statements, codes of ethics, reporting channels, and ethical audits. The evaluation of business ethics focuses on setting ethical standards through organizational, professional, and industry codes, as well as managing stakeholder relations and assessing ethical performance. The report also covers diversity management strategies and the challenges of managing employees in the Galfar construction company, considering cultural differences, employee performance issues, and the impact of local regulations. Recommendations for improvement are provided to address these challenges and enhance overall organizational effectiveness.

Contemporary Management
Issue

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK...............................................................................................................................................1
1 Business ethics management....................................................................................................1
2 Evaluation of business ethics...................................................................................................2
3 Diversity management.............................................................................................................4
4 issues of managing employees in the Galfar construction company.......................................5
Recommendation.........................................................................................................................7
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Contemporary management issues examine the way of thinking which is require for
addressing any issues as they emerge. In this, a key focus to society as how all issues are
interconnected with leadership, ethics and social responsibility in business decision. Galfar
Engineering and Contracting SAOG is founded by Dr. P. Mohamed Ali. It is a constructions
company in the Sultanate of Oman and established in 1972. company has turnover around US$ 1
billion. There approx 23000 workers are working only in Oman, with more than around 7,000
different types of equipments and plants (Wright and Herzog, 2012). This report will cover
business ethics and define critical evaluations of roles and overall strategies of Galfar. It will also
explain the diversity management programme and basic issues or problems of managing
employees in this company.
TASK
1 Business ethics management
It is defined as managing any area of the business, in which include production, human
resources, marketing, accounting constitutes entire activities which helps to cover formal and
informal that is planning, implementation and controlling of an organisation. In other words,
business ethics management concern with direct attempt to formally as well as informally
manage ethical issues and problems with the help of specific policies, practices and programmes
to achieve firm's goals and objectives.
There are some components of organising and managing ethics for the business such as:
Mission and value statement: Every organisation set its mission and vision which must
be achieved. Statement refers to the aim and objective of setting beliefs, values, social goals
within organisation that followed by people, who are working there.
Codes of ethics: In this defined that company set its general codes as well as some rules
and regulation or outlines of several conducts which is desired and expected of employees from
an ethical points.
Reporting channel: In this, company provide appropriate channel to the employees for
reporting or receiving any advice regarding ethical issues or dilemmas. Galfar construction
company generally focus on potential problems or identify it for resolving before becoming
public. They also provide guidance for better solution.
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Ethics managers, officers and committees: Some companies build a team or appoint
any individual and groups of person for coordinating with the company and take responsibility
for managing such kinds of ethics (Volpe and Uzzo, 2011). Galfar also does same as they
manage all ethics by appointed people.
Auditing, accounting and reporting: It is most important aspect for analysing any
issues or problems regarding business. It is closely related with various activities such as
measuring, evaluating and communicating to the organisation. It impacts on performance and
interest of stakeholders.
Ethics consultants: It consider as technical advices in the business ethics as there are
several companies which prefers to use external consultant rather than ethics managers or other
officers. Mission of this ethics are to offer social and ethical agenda that match with objectives,
tactics and strategies of business expansion so Galfar company can consider ethics of consultant.
2 Evaluation of business ethics
Earlier, business ethics management tended to focus on managing employee's behaviour
as well as how they behave with colleagues or other worker within an organisation. But there has
been increasing attention to develop or implement any tools and techniques which is associated
with the management of broader social responsibility. Galfar construction company also focus on
social welfare as it can be internal and external for building good image among competitors and
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Illustration 1: Business ethics, 2017
Source:Business ethics, 2017

it will help to attract more employees by providing proper facilities to them. External
components have typically involved the consideration of other stakeholder demands and
considerations. There are three main areas whereas business ethic management can be relevant
such as:
Setting standards of ethical behaviour:
In this defined that how a company evaluate its code as well as rules and regulations for
creating good organisation. Codes of ethics consider the statement of voluntary that commit with
business, firms, industries or profession for the specific beliefs, value system and actions which
helps in setting a appropriate behaviour for employees (Tait and Coates, 2013). It can be
understood by main corporates codes of ethics1. Types of codes of ethics-
 Organisational or corporate codes of ethics: In this consider about the specific to a
single company which has a certain goals and targets so to achieve these all, they set
particular codes of conducts that includes some rules, regulation and policies. It also
called codes of principles which helps in identifying and encourage ethical
behaviour. Galfar company which is Oman's largest organisation, focus on their
certain types of ethics as all member follows codes of conducts within the firm
(Strojan and Olsen, 2013).
 Professional codes of ethics: In this defined that evaluation regarding the profession
as professional groups provide some guidelines regarding appropriate conducts to the
employees and set conditions which must be followed by them. For example,
professions such as medicines, law and accountability.
 Industry codes of ethics: In this, according to types of industries, there are some
several codes of conducts which set by the organisation people. Professions also
support in setting industry's rules and regulation which is related to laws. For
example, in several countries, there are some codes of conduct in respect of financial
services industry for operating the companies.
 Program or group codes of ethics: Evaluation of business ethics consider the certain
programs which is related to the groups or sub-groups of an organisation. In this,
establishment codes of ethics for those people who are participating in the specific
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programs. If take an example that collaboration of various business leaders from any
countries that resulted in the development of global codes of ethics.
2. contents of codes of ethics: To setting the standard of the ethical behaviour, it is required for
defining principles or standards for the organisation, professions or industry that wants to
implements. It also helps in setting various guidelines for employees behaviours as well as in
specific situations like accepting gifts items, treating customers fairly etc.
3. effectiveness of codes of ethics: In this, codes imposed on employees without clear
communication regarding company's objectives like what it is trying to achieve and why.
So for finding answers of these questions, company maximize employee participation
towards organisational goals and objectives (Roche, Propeck-Zimmermann and
Mericskay, 2013). People must be in discipline for implementation of ethics issues and
also they must have follow up the notification.
4.
Managing stakeholders relations:
Key relationship attributes likely determine about stakeholders importance for an
organisation as people should have power to perceive the ability of a stakeholder for influencing
organisational actions. And also company requires legitimacy for converting the action into
desirable and appropriate.
Types of stakeholder relationship: It is defined that relationship between businesses
and their stakeholders tended very important as it depends on each other (Moutinho, 2011).
There are variety of forms for understanding the relationship such as there may be mutual
conflicts between them,sparring partners, mutual support, endorsement etc. so there can be
several problems or conflicts can be generate among them such as culture clash,
uncontrollability, co-operation etc.
Assessing ethical performance:
There are several issues or problems which must be addressed for making organisation
effective as well as to create good working environment. Here some different approaches such as
ethical internal management system, environmental,social and sustainability. So company must
be focus on several performance of employees according to business ethics. It can be organise by
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compliance orientation in which includes preventing, detecting and punishing violation of the
law.
3 Diversity management
Diversity Management
Diversity Management is kind of a strategy that is getting used by most of the countries,
It has already been proven that this is kind of practice came up as the best among other practices
when it comes to find the results and to create diversity. This includes Mentoring and
sponsorship programs, groups of employee resources and etcetera to get the best results.
In most of the companies has designed there diversity and inclusions to recruit, attract
and to develop the most talented employees in the marketplace without looking at there gender,
age or some other dimensions (Evertson and Weinstein, 2013). Companies and committee do
also provides directional support to the employers with full of effort where gender equality is
putting a major role in the companies all around the world but in some of the countries like
Oman where women are more unemployed in the numbers when compared to the numbers of
men and those who are employed they are majorly in the role of departmental management. But
it can change if Omani's government can take an initiative of this. There are some employee
network group which helps the women which gives support and strength.
Managing diversity should be a part of companies or in a workplace where the policies
should be nice and easy so that an employee can work happily at his/her workplace. There
should be assessment according to there position and experience every quarter in a year and
company should judge the professional on the basis of age or gender (Bader and Tiselius,
2012). Managers and seniors should encourage diversity when creating a specialised group
among team members. Training also plays a major part in the company so that it can help the
employees to work efficiently and effectively without looking at there gender and age as it
experience means a lot in a company not the age an experienced and skilful person can do twice
of the work in place of a young fresher in the company.
4 issues of managing employees in the Galfar construction company
Galfar is facing several kinds of problems or issues which is related to business ethics as
this company is situated in the Oman so there rules and regulation is different from another
countries. Generally Saudi Arabia country is one of Islamic state where code of conducts is very
different as well as strict so businessman have to follows country's rules and regulation as well as
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laws. Company's policies also depends on the laws because of strictness. Every organisation
must required to study about the country's people as well as environment before expanding the
business. People also consider various types of choices, taste and preferences. Consumer
behaviour study support in taking decision regarding productions of goods and services. Galfar
company which deals in oil and gas as well as construction so it also require to analyse the
environmental factors such internal and external (Amin, 2014). For the business expansion,
environmental study support in scanning the market of different countries and make work easy
for extend the company. It can be possible that according tom changes climate, firm can face
several issues or problems as internal or external. Internal problems refers to people
management, policies, certain rules and regulation so manager always try to maintain
relationship among people who are working within the organisation. Management focus on
retaining employees for the company work. They shares rewards and perks and manager leads
the changes and provide direction for achieving organisational goals and objectives. They also
focus on continuously providing motivation to the employees and enhance their skills for
effective work. There are several problems regarding relationship among employees that can be
occur and it is must be managed by the managers. These are as follows:
Employee performance problem: Galfar have to face this problem due to different
county's people so it is biggest issue of any company that performance of employees can be
decrease due to poor communication, feeling of partiality or any problem. This issue can create
barriers for an organisation in work productivity (Bauer and Stief, 2011). Manager must identify
major problem and addressed it as soon as possible,otherwise it can be a hurdle for business
success.
Terminating an employee: if any person do not follow any rules or breaks ethics or
code of conducts then company can take action or terminate those employees from the
organisation. It can be said that people must be care about their roles and responsibilities and
always be in disciplined within organisation. It is biggest problem of the company because it can
be show results in failure due to poor work and also decreasing productivity. Manager have to
ensure about all employees work and also about their satisfaction level in the firm. They make
sure regarding fair and consist process, get training on how to conduct the discussion in effective
manner.
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Making right hiring decision: it also a big problem that recruit persons for particular job
or task and find the way to select best candidates among several applicants. It also consider the
different countries when expand the business then how a suitable candidates can be find out for
good work. Manager have to prepare about proper recruitment and selection process where
skilled person can be recruit. In Oman country, they follow their procedures regarding selecting
the employees so manager also consider those rules and regulation as well as criteria for
choosing individual among various.
Doing something as unethical or wrong: in this situation, it can be difficult to maintain
or improve relation with employees as if a person is doing something wrong or unethical then it
can create barriers or conflicts among people as well as relation might be breaks or terminate
them from organisation. Manager requires to prevent such kinds of cases and support business
ethics which must be followed by the all members.
Team conflicts: if it is find among employees then strict or quick action required for the
removing this problem (Booher and Eagle, 2011). Being a human nature, it is normal that have
conflicts which can be occur due to disagreeableness so manager try to remove or resolve this
issue for making good team and achieve organisational goals and objectives. For successful
business Galfar company require to manage team members or groups for better collaboration as
well as cooperation to attain targets. Task conflicts is proven to be healthy and lead to the
consideration and development of alternatives ideas (Cherry and Jacob, 2016).
Peer conflicts: it is another critical situations and somewhat related to team conflicts. As
it can be arise between two person that may be personal or professional. However, when the
stakes are high, avoidance is a terrible strategy.
Recommendation
From the above study, it can be find that there are some management contemporary
issues which is related to employees behaviours within the organisation and also issues regarding
ethical problem as these are factors which can affect on the business operation. So there are some
recommendation that can support to Galfar company in managing various situations or problems
regarding business ethics such as:
 Manager must be ensure about environmental changes.
 Relation between employee and employer must be healthy.
 Company require to make good relationship with stakeholders.
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 Proper communication regarding any information within the company.
 Provide direction to the team member for achieving goals and objectives.
CONCLUSION
From above this project report, it has been concluded that management contemporary
issue defined the way of thinking for resolving any issues or problems. As it support in managing
ethical issues regarding the business and maintain relations among people for achieving goals
and objectives. This report is based on Galfar Engineering and contracting company which is
situated in Oman. It explain about management of business ethics as well as roles and strategies
for managing those ethics. It also defined diversity management programmes of several
companies. So in this company, there were some critical issues or problems while managing
employees due to culture and nation difference. At the last, recommendation also has given for
improving performance.
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REFERENCES
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incontinence. European urology. 59(6). pp.985-996.
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practice, and contemporary issues. Routledge.
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Roche, S., Propeck-Zimmermann, E. and Mericskay, B., 2013. GeoWeb and crisis management:
Issues and perspectives of volunteered geographic information. GeoJournal, 78(1),
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an unknown primary to the neck: I. A review of diagnostic approaches. Head &
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Tait, B.D. and Coates, P.T., 2013. Consensus guidelines on the testing and clinical management
issues associated with HLA and non-HLA antibodies in
transplantation. Transplantation. 95(1). pp.19-47.
Volpe, A. and Uzzo, R.G., 2011. Contemporary management of small renal masses. European
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Wright, J.D. and Herzog, T.J., 2012. Contemporary management of endometrial cancer. The
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Online
Contemporary management issues. 2017. [Online]. Available through
:<https://hrcak.srce.hr/management?lang=en>.
Business ethics. 2017. [Online]. Available through
:<https://www.123rf.com/stock-photo/business_ethics.html?sti=o9gpxecuubnopclspt|>.
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