Gartner's Top 10 Trends Impacting Infrastructure & Operations 2019
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This report provides an analytical evaluation of Gartner's top 10 trends impacting infrastructure and operations for 2019. It covers key technologies and concepts such as serverless computing, the impact of artificial intelligence, network agility, the shift away from traditional data centers, edge computing, digital diversity management, new roles within I&O, SaaS denial, the critical nature of talent management, and global infrastructure enablement. For each trend, the report discusses its impact, operation, and related people and legal perspectives, offering a comprehensive overview of the evolving landscape of IT infrastructure and operations.
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Running head: TOP 10 TRENDS IMPACTING INFRASTRUCTURE & OPERATIONS
Top 10 Trends Impacting Infrastructure & Operations
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Top 10 Trends Impacting Infrastructure & Operations
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2TOP 10 TRENDS IMPACTING INFRASTRUCTURE & OPERATIONS
Table of Contents
Introduction......................................................................................................................................3
Trend 1: Server less computing.......................................................................................................3
Trend 2: Artificial intelligence (AI) impacts...................................................................................3
Trend 3: Network agility.................................................................................................................4
Trend 4: Death of the data center....................................................................................................4
Trend 5: Edge computing................................................................................................................5
Trend 6: Digital diversity management...........................................................................................6
Trend 7: New roles within I&O.......................................................................................................6
Trend 8: SaaS denial........................................................................................................................7
Trend 9: Talent management becomes critical................................................................................7
Trend 10: Global infrastructure enablement....................................................................................8
Conclusion.......................................................................................................................................8
Reference.......................................................................................................................................10
Table of Contents
Introduction......................................................................................................................................3
Trend 1: Server less computing.......................................................................................................3
Trend 2: Artificial intelligence (AI) impacts...................................................................................3
Trend 3: Network agility.................................................................................................................4
Trend 4: Death of the data center....................................................................................................4
Trend 5: Edge computing................................................................................................................5
Trend 6: Digital diversity management...........................................................................................6
Trend 7: New roles within I&O.......................................................................................................6
Trend 8: SaaS denial........................................................................................................................7
Trend 9: Talent management becomes critical................................................................................7
Trend 10: Global infrastructure enablement....................................................................................8
Conclusion.......................................................................................................................................8
Reference.......................................................................................................................................10

3TOP 10 TRENDS IMPACTING INFRASTRUCTURE & OPERATIONS
Introduction
The prime intention of this analytical report is to evaluate Gartner top 10 trending
impacting infrastructure and operation for 2019 such as server less computing and global
infrastructure.
Trend 1: Server less computing
Impact of the technology: The impact of this technology are seen in most of the global
business organizations who uses cloud server to store their essential information.
Operation: The operation of this technology revolves around the server less codes which
are used along with the traditional codes for the simplification procedure of the deploying code
(McGrath and Brenner 2017).
People and Legal perspectives:
This technology can be used by the management team and the technical team of the
business organization as there is no need for maintaining administering servers and other
computing functions such as the message queuing and stream processing.
Trend 2: Artificial intelligence (AI) impacts
Impact of the technology: Optimization of the processes, accurate algorithmic based
calculations and elimination of human errors are the most vital positive impact of this
technology.
Operation: This technology can be integrated with other technologies such as data
mining and big data analytics. The operation of this technology depends upon the user and the
industry (Russell and Norvig 2016). AI based home appliances are also becoming regular these
Introduction
The prime intention of this analytical report is to evaluate Gartner top 10 trending
impacting infrastructure and operation for 2019 such as server less computing and global
infrastructure.
Trend 1: Server less computing
Impact of the technology: The impact of this technology are seen in most of the global
business organizations who uses cloud server to store their essential information.
Operation: The operation of this technology revolves around the server less codes which
are used along with the traditional codes for the simplification procedure of the deploying code
(McGrath and Brenner 2017).
People and Legal perspectives:
This technology can be used by the management team and the technical team of the
business organization as there is no need for maintaining administering servers and other
computing functions such as the message queuing and stream processing.
Trend 2: Artificial intelligence (AI) impacts
Impact of the technology: Optimization of the processes, accurate algorithmic based
calculations and elimination of human errors are the most vital positive impact of this
technology.
Operation: This technology can be integrated with other technologies such as data
mining and big data analytics. The operation of this technology depends upon the user and the
industry (Russell and Norvig 2016). AI based home appliances are also becoming regular these

4TOP 10 TRENDS IMPACTING INFRASTRUCTURE & OPERATIONS
days as they are being integrated with the IoT based smart appliances such as the door lock
systems.
People and Legal perspectives: People from different countries and industries uses AI
in their working environment such as the healthcare industry and space technology. There are
stringent policies and regulation of the use of the AI based technologies as human have no
control of the devices once it gets on the floor or away from the office where the system is
installed or developed (Li and Du 2017).
Trend 3: Network agility
Impact of the technology: The use of this technology is very much beneficial for the
users as it have the capability to automatically control and configure the network.
Operation: The operation of the network agility includes the SOA, architectural patterns,
inductive scheduling, on-demand computing, utility computing and artificial intelligence.
People and Legal perspectives: Resource management of the business organization over
the network is the prime application of this technology. The most important legal perspectives of
this technology are the network security issues (Chan and Alberts 2015).
Trend 4: Death of the data center
Impact of the technology: The most important impact of this change is that the
workload placement is depended on the requirement of the business as it was previously
dependent on the location. The agile and scalable infrastructure will be improved after this
change.
days as they are being integrated with the IoT based smart appliances such as the door lock
systems.
People and Legal perspectives: People from different countries and industries uses AI
in their working environment such as the healthcare industry and space technology. There are
stringent policies and regulation of the use of the AI based technologies as human have no
control of the devices once it gets on the floor or away from the office where the system is
installed or developed (Li and Du 2017).
Trend 3: Network agility
Impact of the technology: The use of this technology is very much beneficial for the
users as it have the capability to automatically control and configure the network.
Operation: The operation of the network agility includes the SOA, architectural patterns,
inductive scheduling, on-demand computing, utility computing and artificial intelligence.
People and Legal perspectives: Resource management of the business organization over
the network is the prime application of this technology. The most important legal perspectives of
this technology are the network security issues (Chan and Alberts 2015).
Trend 4: Death of the data center
Impact of the technology: The most important impact of this change is that the
workload placement is depended on the requirement of the business as it was previously
dependent on the location. The agile and scalable infrastructure will be improved after this
change.
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5TOP 10 TRENDS IMPACTING INFRASTRUCTURE & OPERATIONS
Operation: The complexities faced by the IO leaders will increase due to the change
from the traditional data centers to the other storage facilities such as the cloud. The operation of
this change will be depending upon the business requirements of the IT leaders.
People and Legal perspectives: The IT leaders and his team of business organizations
will be dealing with this proposed change which will be trending the coming years. The legal
perspective associated with this change is the requirements of the business as the future
considerations of each business are different from each other.
Trend 5: Edge computing
Impact of the technology: The impact of this technology are seen in business
organization as it improves the capability of the organizational leaders at the same time improves
the growth and productivity of the organizations by improving the connectivity issues.
Operation: The transfer speed of the data organization and the other business data are
controlled by edge computing using the edge servers (Shi et al. 2016). The prime operation of
this technology is the analysis and generation of data on the edge of the network rather than the
centralized systems.
People and Legal perspectives: The privacy and security of the data which are analyzed
and generated using this technology have few security and privacy concerns associated with it
which are the legal perspectives of this technology.
Operation: The complexities faced by the IO leaders will increase due to the change
from the traditional data centers to the other storage facilities such as the cloud. The operation of
this change will be depending upon the business requirements of the IT leaders.
People and Legal perspectives: The IT leaders and his team of business organizations
will be dealing with this proposed change which will be trending the coming years. The legal
perspective associated with this change is the requirements of the business as the future
considerations of each business are different from each other.
Trend 5: Edge computing
Impact of the technology: The impact of this technology are seen in business
organization as it improves the capability of the organizational leaders at the same time improves
the growth and productivity of the organizations by improving the connectivity issues.
Operation: The transfer speed of the data organization and the other business data are
controlled by edge computing using the edge servers (Shi et al. 2016). The prime operation of
this technology is the analysis and generation of data on the edge of the network rather than the
centralized systems.
People and Legal perspectives: The privacy and security of the data which are analyzed
and generated using this technology have few security and privacy concerns associated with it
which are the legal perspectives of this technology.

6TOP 10 TRENDS IMPACTING INFRASTRUCTURE & OPERATIONS
Trend 6: Digital diversity management
Impact of the technology: The impact of this managerial concept are seen in the
workplaces where there are issue such as wastage of resources and exposure of organizational
assets.
Operation: All the assets and technologies of an organization are considered during the
evaluation of the risks and estimation of the wastes associated with the technologies (Trittin and
Schoeneborn 2017).
People and Legal perspectives: The managers of the business organizations who
manages all the business process, all the risks of the technologies, organizational assets and
wastes which can have a direct impact on the growth and productivity of the organization are the
people associated with this management technique.
Trend 7: New roles within I&O
Impact of the technology: The changes in the world of Information Technology has led
to numerous difficulties as the overhead cost of emerging technologies and broker charges.
Operation: The operation of the infrastructure and operations requires the following
steps.
ď‚· Public crowd strategy and public cloud adaptation framework are required for the
adaptation of the cloud services. Automated virtual machines and the API driven
platforms are used in the I/O operations.
ď‚· The optimization of the work loads are done with the help of I/O leaders.
Trend 6: Digital diversity management
Impact of the technology: The impact of this managerial concept are seen in the
workplaces where there are issue such as wastage of resources and exposure of organizational
assets.
Operation: All the assets and technologies of an organization are considered during the
evaluation of the risks and estimation of the wastes associated with the technologies (Trittin and
Schoeneborn 2017).
People and Legal perspectives: The managers of the business organizations who
manages all the business process, all the risks of the technologies, organizational assets and
wastes which can have a direct impact on the growth and productivity of the organization are the
people associated with this management technique.
Trend 7: New roles within I&O
Impact of the technology: The changes in the world of Information Technology has led
to numerous difficulties as the overhead cost of emerging technologies and broker charges.
Operation: The operation of the infrastructure and operations requires the following
steps.
ď‚· Public crowd strategy and public cloud adaptation framework are required for the
adaptation of the cloud services. Automated virtual machines and the API driven
platforms are used in the I/O operations.
ď‚· The optimization of the work loads are done with the help of I/O leaders.

7TOP 10 TRENDS IMPACTING INFRASTRUCTURE & OPERATIONS
ď‚· Connectivity is improved before the protection of the data which are circulated
within the network (Xia et al. 2017). Disruptive agility and policy enforcement
are the prime operations of I/O services.
People and Legal perspectives: The protection of the systems and the security
associated with the systems are the prime legal perspectives of infrastructure and operations.
Trend 8: SaaS denial
Impact of the technology: The impact of SaaS can be seen in the Information
Technology organizations where IT strategies are created and implemented using the SaaS and
the cost of the IT services are also managed with SaaS.
Operation: The application of the SaaS can be very much useful for enhancing the
predictability, security, efficiency and maintainability of the software products.
People and Legal perspectives: The incorporation of SaaS services in a business
environment includes the government enforced cloud based laws such as the European-Union
Data Protection Act (Motavaselalhagh, Esfahani and Arabnia 2015).
Trend 9: Talent management becomes critical
Impact of the technology: The practice of unethical hacking procedure and issue coming
from the consumers of the IT organizations cab be minimized with the help of efficient talent
management techniques.
Operation: Strategic HR planning is the most important operation of Talent
Management as business values and business sales and enhanced if the efficient HR planning are
properly implemented (Collings, Scullion and Caligiuri 2018).
ď‚· Connectivity is improved before the protection of the data which are circulated
within the network (Xia et al. 2017). Disruptive agility and policy enforcement
are the prime operations of I/O services.
People and Legal perspectives: The protection of the systems and the security
associated with the systems are the prime legal perspectives of infrastructure and operations.
Trend 8: SaaS denial
Impact of the technology: The impact of SaaS can be seen in the Information
Technology organizations where IT strategies are created and implemented using the SaaS and
the cost of the IT services are also managed with SaaS.
Operation: The application of the SaaS can be very much useful for enhancing the
predictability, security, efficiency and maintainability of the software products.
People and Legal perspectives: The incorporation of SaaS services in a business
environment includes the government enforced cloud based laws such as the European-Union
Data Protection Act (Motavaselalhagh, Esfahani and Arabnia 2015).
Trend 9: Talent management becomes critical
Impact of the technology: The practice of unethical hacking procedure and issue coming
from the consumers of the IT organizations cab be minimized with the help of efficient talent
management techniques.
Operation: Strategic HR planning is the most important operation of Talent
Management as business values and business sales and enhanced if the efficient HR planning are
properly implemented (Collings, Scullion and Caligiuri 2018).
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8TOP 10 TRENDS IMPACTING INFRASTRUCTURE & OPERATIONS
People and Legal perspectives: The performance appraisal process and the evaluation
of the evaluation process are the prime legal perspectives of talent management.
Trend 10: Global infrastructure enablement
Impact of the technology: The global infrastructure development have a huge impact in
an enterprise in order to deal with the requirements of the consumers of the organizations, the
role of the I&O leaders are much important to improve the infrastructure of the organization in
terms of controlling the budget required for completion of a project.
Operation: The external stakeholders of the business organizations such as the business
partners and external financers play a role in production and the operations as their service have
a considerable impact on the products and service offered by this organization to their
consumers.
People and Legal perspectives: The external sponsors of the organization are the
concerned personnel’s associated with global infrastructure. The practice of the professional
partnership strategy are the main legal perspectives of global infrastructure enablement.
Conclusion
Thus the paper was helpful to understand the specification of the top 10 impacting
architecture and operations along with the operations and their legal perspectives.
People and Legal perspectives: The performance appraisal process and the evaluation
of the evaluation process are the prime legal perspectives of talent management.
Trend 10: Global infrastructure enablement
Impact of the technology: The global infrastructure development have a huge impact in
an enterprise in order to deal with the requirements of the consumers of the organizations, the
role of the I&O leaders are much important to improve the infrastructure of the organization in
terms of controlling the budget required for completion of a project.
Operation: The external stakeholders of the business organizations such as the business
partners and external financers play a role in production and the operations as their service have
a considerable impact on the products and service offered by this organization to their
consumers.
People and Legal perspectives: The external sponsors of the organization are the
concerned personnel’s associated with global infrastructure. The practice of the professional
partnership strategy are the main legal perspectives of global infrastructure enablement.
Conclusion
Thus the paper was helpful to understand the specification of the top 10 impacting
architecture and operations along with the operations and their legal perspectives.

9TOP 10 TRENDS IMPACTING INFRASTRUCTURE & OPERATIONS
Reference
Chan, K. and Alberts, D., 2015, June. Exploring Composite Network Agility. In submitted to
20th International Command and Control Research and Technology Symposium.
Collings, D.G., Scullion, H. and Caligiuri, P.M. eds., 2018. Global talent management.
Routledge.
Li, D. and Du, Y., 2017. Artificial intelligence with uncertainty. CRC press.
McGrath, G. and Brenner, P.R., 2017, June. Serverless computing: Design, implementation, and
performance. In 2017 IEEE 37th International Conference on Distributed Computing Systems
Workshops (ICDCSW) (pp. 405-410). IEEE.
Motavaselalhagh, F., Esfahani, F.S. and Arabnia, H.R., 2015. Knowledge-based adaptable
scheduler for SaaS providers in cloud computing. Human-centric Computing and Information
Sciences, 5(1), p.16.
Russell, S.J. and Norvig, P., 2016. Artificial intelligence: a modern approach. Malaysia; Pearson
Education Limited,.
Shi, W., Cao, J., Zhang, Q., Li, Y. and Xu, L., 2016. Edge computing: Vision and challenges.
IEEE Internet of Things Journal, 3(5), pp.637-646.
Trittin, H. and Schoeneborn, D., 2017. Diversity as polyphony: Reconceptualizing diversity
management from a communication-centered perspective. Journal of business ethics, 144(2),
pp.305-322.
Xia, W., Zhao, P., Wen, Y. and Xie, H., 2017. A survey on data center networking (DCN):
Infrastructure and operations. IEEE communications surveys & tutorials, 19(1), pp.640-656.
Reference
Chan, K. and Alberts, D., 2015, June. Exploring Composite Network Agility. In submitted to
20th International Command and Control Research and Technology Symposium.
Collings, D.G., Scullion, H. and Caligiuri, P.M. eds., 2018. Global talent management.
Routledge.
Li, D. and Du, Y., 2017. Artificial intelligence with uncertainty. CRC press.
McGrath, G. and Brenner, P.R., 2017, June. Serverless computing: Design, implementation, and
performance. In 2017 IEEE 37th International Conference on Distributed Computing Systems
Workshops (ICDCSW) (pp. 405-410). IEEE.
Motavaselalhagh, F., Esfahani, F.S. and Arabnia, H.R., 2015. Knowledge-based adaptable
scheduler for SaaS providers in cloud computing. Human-centric Computing and Information
Sciences, 5(1), p.16.
Russell, S.J. and Norvig, P., 2016. Artificial intelligence: a modern approach. Malaysia; Pearson
Education Limited,.
Shi, W., Cao, J., Zhang, Q., Li, Y. and Xu, L., 2016. Edge computing: Vision and challenges.
IEEE Internet of Things Journal, 3(5), pp.637-646.
Trittin, H. and Schoeneborn, D., 2017. Diversity as polyphony: Reconceptualizing diversity
management from a communication-centered perspective. Journal of business ethics, 144(2),
pp.305-322.
Xia, W., Zhao, P., Wen, Y. and Xie, H., 2017. A survey on data center networking (DCN):
Infrastructure and operations. IEEE communications surveys & tutorials, 19(1), pp.640-656.
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