Examining GCAA's E-Archiving Project Management Process Effectiveness

This project specification form examines the effectiveness of the project management processes of the e-archiving project introduced in flight operations at the General Civil Aviation Authority (GCAA). The project aims to analyze the current archiving system, identify project management processes involved, compare these processes to project management theory, and determine the effectiveness of the project, including its benefits and drawbacks. The study employs a deductive research approach using a descriptive research design, collecting primary data through interactions with GCAA employees and secondary data from literature sources. Quantitative data analysis, with a sample of 50 employees, is used to analyze the collected data. The project addresses potential risks like infrastructure loss, lack of skilled personnel, and supply chain issues, with contingency plans in place. The project includes a detailed time plan, ethical considerations, and a list of required resources. The outcomes of the project include recommendations for improving the project management process and the e-archiving system, as well as the development and implementation of competition and aviation policies and reduction of emissions. The project concludes with recommendations for further improvements in the project management process and delivery of the e-archiving system.

Business School
B.Sc. / BA Top-up Programmes
391SE: Project
Project Specification Form
Student Name MARYAM YOUSUF MOHAMMED AHMAD AL-ALI
ID No 201812352409
Project Supervisor Catherine Kennedy
Date of Submission Please fill
Project Title
Examine the effectiveness of the Project Management process of the e-
archiving project introduced in flight operations at GCAA and to identify the
benefits of the delivered project
Introduction/Background:
The project work is originated to regulate as well as review safety and security delivered to air navigation
services. There is facilitation of air connectivity throughout the collaboration for serving public aviation
industry in approachable as well as cost effective way. The vision of GCAA is to provide safe, secured s
well as sustainable aviation system. Through using the project management processes, there are some
drivers identified in flight operations of General Civil Aviation Authority (GCAA) such as international
and local aviation regulations, need to determine operational issues and increase the flight operations
(Karaagaoglu and Cicek 2019). There is required to perform studies for supporting decision making in the
aviation industry.
Achebe and Tighe (2018) discussed that the flight operations of GCAA would encourage the operator for
promoting a paperless concepts during environmental save line of interaction with the project
stakeholders. Through proper planning of the flight operations, it can support and update regulations of
flight and environmental technical policies. The operational manager gives oversight on ecological
compliances.
At the time of delivering the project, in the closure phase, there is finalization of project activities and
contract. The key benefits of delivered project are that all project phases are archived, completion of
planned work, as well as organizational team resources are being released to perform the flight operations
of GCAA. The project manager checks if the project is completed on scheduled timeframe and the project
can meet with its objectives so that there is effectiveness of project management processes to introduce
flight operations (Stolzer 2017).

Aims:
The aim of this research study is examining effectiveness of the project management processes in order to
introduce flight operations and also analyze existing archiving system used for operations of flight.
Objectives:
 Analyze the current archiving system used into operating flights
 Identify processes of project management involved in e-archiving system
 Compare process used into the project management theory
 Identify the effectiveness of project management process and benefits and drawbacks of
new system
 Seek opinion of IT project sponsors and system users responsible for managing the
project
 Draw conclusions from secondary and primary data
 Make recommendations for further improvements in the project management process and
deliver e-archiving system
Outcomes: (deliverables; by the end of the project)
The final project outcome is concept of the flight operations of GCAA which are analyzed by project
management processes involved in e-archiving system. There is implementation of safety management
system so that there are secured and environmental friendly operations of the flight in GCAA. Delivery of
the project outcomes is based on project success and in essence to the way that the strategies of project
management can drive the organizational success of aviation industry (Flouris and Lock 2016). The list of
project outcomes are:
 Development and implementation of competition policies
 Expansion of aviation policies
 Reduction of emissions (Robinson et al. 2016).
 Reengineering of the safety check development
In order to get better flight operations by project management processes, two main things are required
such as inspection of aircraft and monitoring of aviation traffic (Johnson et al. 2017). The list of project
deliverables for analyzing current archiving system used into operating flights are:
i. Project charter documents contains criteria of project success
ii. Assumption log contains records of project assumptions, constraints guided technical
project specifications
iii. Schedule and budget estimation report
iv. Change log contains status of change requests through entire project plan
v. Lessons learned document
vi. Milestone report constrains final dates of each project phases
vii. Project communication plan
Research Approach/Methodology: (indicate why this approach is selected and any limitations)
In the research methodology, the research philosophy is helped to determine efficient method to gain
details of selected project title. It helps to examine assumption procedures while working on selected title.
Positivism is selected as research philosophy helped to apply logic and determine hidden facts in
controlled way. This selected method is rejected metaphysics such that detailed observation is being

enabled (Bruce 2016). This study is time limited, therefore other research philosophies are discarded as
selected philosophy.
The research approach is a method where format needed to conduct the work is shown. The selected title
will try to provide concepts of project management processes in flight operations using project
management knowledge. Inductive approach is failed to be implemented in this paper as new concepts as
well as project management theories are emphasised by the investigator. The selected project title will
help to understand concepts in proper way. Deductive research approach is selected to build specifications
on project management theories plus data analysis concepts (Wu 2016). Based on nature of this study,
this approach is suitable as it helps to perform better analysis of title.
The research design will help the researcher to explain framework of selected research topic which will
help to select and collect data related to effectiveness of project management processes in flight
operations of GCAA (Bazargan 2016). Descriptive research design is selected to define processes in
application of flight operations and current archiving system used into operating flights. Exploratory and
explanatory research designs are avoided as in this paper no new types of ideas are required for research
completion. Because of explanation of cause and effect relations, infiltration details of research study
become limited (Vieira and Loures 2016). Descriptive design is suitable for this study as it has purpose
give details to situation incidence of events with details in addition to appropriate explanation of project
management processes.
In this study, data collection is required to collect information helpful to study the research work in
details. The data collection is required to derive suitable results to research processes and enable the
format of the project work. The data sources are required to penetrate the selected project topic and help
to get details based on the project management processes for flight operations in aviation industry. In this
current project study, primary sources are included to perform interaction sessions with the employees of
GCAA to gain information based on selected objectives (Woltjer et al. 2015). The literature sources on
selected topic is considered as output of this paper as secondary sources.
Quantitative data analysis method is selected to record narrative data type which can add details to the
selected project title. It is presented in statistical form on collected raw data helpful to record of
information of larger size of sample. The employees of GCAA are taken to perform quantitative research.
The total sample taken for performing quantitative data analysis is 50. Based on their responses on survey
questions, the data are collected and it is analyzed in form of charts and tables. As the researcher is not
considered all the employees, therefore there is smaller representation of population as sample of the
work.
Risk Analysis and Contingency Planning: (A review of what could go wrong and how will you deal
with such eventualities)
Type of project risk Contingency planning
Inability to provide proper aviation
services for safety reasons
The safety and secure flight operations should be updated
with emergency plan so that all hazards and accidents are to
be avoided.
Loss of the infrastructure The aviation infrastructure should be maintained efficiently
so that all the flight operations are done properly so that all
operational changes are done. Technical infrastructure
should be structured so that all the operations should be
performed efficiently (Flouris and Yilmaz 2016).

Lack of personnel’s having skills and
knowledge to perform flight operations
The personnel should be trained so that they can get training
on how to handle and manage flight operations. The
personnel should designate with the responsibilities of risk
management to prepare for aviation incidents. Monthly
training should provide to the staffs so that it would limit
personnel challenges (Taggart 2017).
Risk of supply chain There should maintain supply and availability of the
products with increasing ability of supply chain. The
operation manager should overcome with disruptions in
products of supply chain.
Change in climate The flight staffs should forecast the climate so that it does
not provide any effect on the flight operations. When there
is climate forecasting, then it would limit cancellations
based on seasonality (Saunders 2015).
Resources: (a list of resources needed to complete the project)
The project team members are included people those are delivering the project and they are individuals
those are providing value to the project, required skills to deliver successful project and decision makers.
Human Resources (Project team member, Project manager, Project coordinator, Project Planner,
Technical lead, System analyst, IT Manager, Business analysis lead, head of procurement, head of
administration, Change management consultant).
Technical material and tools, machines, capital and flight operations related information are other
resources which are used to perform the project work.
Code of Ethics: (identify any ethical considerations)
Through entire process of the research methodology, the researcher is required to follow code of conduct
for determining wrong as well as right set of the behaviours needed to adopt in this study. Following are
ethical considerations which are taken into account:
i. Data Application:
The collection of data is done through study of the research topic to understand present processes of
project management to perform flight operations. There is avoiding of commercial data application such
that the project findings are being limited to academic purposes only.
ii. Involvement of the project participants:
The researcher is not provided none such external pressure on the respondents to take part into the
feedback processes of the selected project title. The respondent’s participation is encouraged to
participate into the survey.
iii. Anonymity of the project respondents:
It should be ensured that there is no such mental as well as physical harassment involved with the
respondents such that respondent’s identification was concealed based on participant’s requests.
Time Plan: (Gantt Chart or schedule of the tasks required to complete the project)
Following table shows the project schedule which shows start and end date of each project activities
required to complete entire project report:
WBS Task Name Duration Start Finish
0 Research Project Planning 60 days Wed 9/11/19 Tue 12/3/19

1 Introducing the research work 18 days Wed 9/11/19 Fri 10/4/19
1.1 Choosing the research problem 5 days Wed 9/11/19 Tue 9/17/19
1.2 Narrow the research topic 3 days Wed 9/18/19 Fri 9/20/19
1.3 Information of the research
background 7 days Mon 9/23/19 Tue 10/1/19
1.4 Theoretical framework 3 days Wed 10/2/19 Fri 10/4/19
2 Literature review 14 days Mon 10/7/19 Thu 10/24/19
2.1 Selecting sources on research topic 6 days Mon 10/7/19 Mon 10/14/19
2.2 Evaluation of the sources 8 days Tue 10/15/19 Thu 10/24/19
3 Research methodology 15 days Fri 10/25/19 Thu 11/14/19
3.1 Selecting the primary sources 6 days Fri 10/25/19 Fri 11/1/19
3.2 Quantitative research methods 4 days Mon 11/4/19 Thu 11/7/19
3.3 Selecting the research outcomes 5 days Fri 11/8/19 Thu 11/14/19
4 Conclusion 13 days Fri 11/15/19 Tue 12/3/19
4.1 Conclude the research work 3 days Fri 11/15/19 Tue 11/19/19
4.2 Discussion on the topic 5 days Wed 11/20/19 Tue 11/26/19
4.3 Limitations of the study 2 days Wed 11/27/19 Thu 11/28/19
4.4 Submit the draft 1 day Fri 11/29/19 Fri 11/29/19
4.5 Final submission of the project report 2 days Mon 12/2/19 Tue 12/3/19
Reading/References:(Harvard style)
Achebe, J.C. and Tighe, S.L., 2018. Towards Developing Environmental Sustainability Performance
Measures for Pavement Asset Management Practice. In TAC 2018: Innovation and Technology: Evolving
Transportation-2018 Conference and Exhibition of the Transportation Association of Canada.
Bazargan, M., 2016. Airline operations and scheduling. Routledge.
Bruce, P.J., 2016. Understanding decision-making processes in airline operations control. Routledge.
Flouris, T.G. and Lock, D., 2016. Aviation project management. Routledge.
Flouris, T.G. and Yilmaz, A.K., 2016. Risk management and corporate sustainability in aviation.
Routledge.
Johnson, M., Jung, J., Rios, J., Mercer, J., Homola, J., Prevot, T., Mulfinger, D. and Kopardekar, P., 2017.
Flight test evaluation of an unmanned aircraft system traffic management (UTM) concept for multiple
beyond-visual-line-of-sight operations.
Karaagaoglu, N. and Çiçek, M., 2019. An evaluation of digital marketing applications in airline
sector. Journal of Human Sciences, 16(2), pp.606-619.
Robinson, P., Fallon, P., Cameron, H. and Crotts, J.C. eds., 2016. Operations management in the travel
industry. Cabi.
Saunders, F.C., 2015. Toward high reliability project organizing in safety-critical projects. Project
Management Journal, 46(3), pp.25-35.
Stolzer, A.J., 2017. Safety management systems in aviation. Routledge.
Taggart, W.R., 2017. Achieving enhanced flight operations. Aviation psychology in practice, p.309.
Vieira, D.R. and Loures, P.L., 2016. Maintenance, repair and overhaul (MRO) fundamentals and
strategies: An aeronautical industry overview. International Journal of Computer Applications, 135(12),
pp.21-29.
Woltjer, R., Pinska-Chauvin, E., Laursen, T. and Josefsson, B., 2015. Towards understanding work-as-
done in air traffic management safety assessment and design. Reliability Engineering & System
Safety, 141, pp.115-130.
Wu, C.L., 2016. Airline operations and delay management: insights from airline economics, networks
and strategic schedule planning. Routledge.

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