Managing Generation Z in the Workplace: Skills for Success

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Essay: Technological Change
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Essay
There is a continuous rise in the technologies in the current world and the new generation which
is called as Gen Z is going to enter in the market very soon. This essay will provide a deep
knowledge regarding the skills required by the employers in order to operate the organizations
completely filled with the people of Gen Z. The essay is written for the purpose of developing
the understanding regarding the concept of Gen Z and their priorities and behavior. The current
market is developing and it has been expected that in near future there will be the employment of
Gen Z and the employers must have the ability to handle the organization filled with the people
of Gen Z.
The Gen Z is being considered as the place- holder of the youngest people on the earth and it is
also likely to morph as they leave the days of their childhood and soon to be mature enough into
their adolescent as well as the adult identities. This Gen Z is the newest generation in which the
people who are born between the years 1995 to 2015 are included. They are the people currently
holding the age of 3 years to 23 years. There are several factors determined and compared with
the previous generations that how this generation is different from them and it has been
identified that the shaping events of this generation are the social media, smart phones as well as
the struggle of their parents which they have seen very closely. Such generation is growing by
using the mobile phones from the average age of 10.3 years and many of them has grown up
playing the games with their parents tables or the mobile phones. They are being grown in a very
hyper- connected world and their biggest preference for the communication is the smart phone.
They spend most o their time in using such technology savvy devices (Clark, 2017).
The people of Gen Z are entering into the market and the remaining are also going to enter in the
business world in few more years. The Gen Z has been labeled as the exaggerated archetype of
the millennial. These are more tech savvy than them and more obsessed to the screen. They also
have the higher expectations in comparison to the other generations. The employers who are
going to hire them for their organizations, they are required to follow some important tips in
order to manage these people more effectively. Generation Z is considered as one of the true
product of the globalized world. These people are always connected with the internet and are
constantly available for that at a very ease with the ever evolving technologies. These people are
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also equally aware about the other global issues such as climate change, inequality as well as the
terrorism.
It has been identified that the Gen Z always wants to connect with the internet and technology
and they prefer to be connected with each other. Approximately 10 hours of the day, they spend
being online and to stay connected. Very soon, the companies will be filled with such Gen Z and
the employers are facing the new challenges on how they can leverage their organizations in
order to make that suitable for this new generation and to understand that what they want to look
for their career (Hampton & Keys, 2016).
The millennial managers within an organization are required to adopt such changes which are
required to manage this new Generation at the workplace. They need to develop several numbers
of skills so that they can effectively operate in such organization which is filled with the people
of Gen Z. Most of the millennial workers will be required for the training in order to adopt such
skills as the baby boomers are going to be retired and generation Z is moving in. The millennial
are feeling unprepared as well as unequipped for such change. They now feel unprepared for the
purpose of solving the conflicts and negotiating as well as managing the people. Following are
the several numbers of skills which are highly required by the employers for the purpose of
managing and running the organizations filled with such Gen Z:
Tech- Management Skills: No industry of the employment will be left immune to the
technology effects. It has been identified that the people of Gen Z are Tech Savvy and they are
required to be managed or handled in an appropriate manner. It has been analyzed that the usage
of the Artificial Intelligence as well as the machine learning right away in the workplaces and the
Gen Z has the vast knowledge of these new technologies. It is highly required by the managers to
accurately understand these technologies so that they would also be able to manage the people of
this new generation which are very familiar with new technologies. As the technology changes,
the managers are also required to adopt such changes and be able to understand them
appropriately. In the ever- changing landscape and the changing workforce, the managers will
required to be a constant, stable factor as they will embrace such new technologies and become
skilled at the changing workplace dynamics. These skills are highly required by the employers
and managers as the companies will be filled only with the Gen Z people and they are
completely Tech Savvy. With such demographic changes taking place, the requirement of
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incorporating social as well as the digital technologies will also increase. With the fact that the
Gen Z is moving in, it has become inevitable that the manager will require meeting the
requirements of such digital native generation (Bejtkovský, 2016). The employers are required to
be Tech- savvy too in order to be great managers and manage their workplace effectively with
such new generation. The new technology must be embraced by the employers in their skills and
behaviors.
Leadership and motivational skills: It is required for the managers or the employers which are
going to run the business filled with the people of Gen Z that they must possess the motivational
skills as well as the leadership qualities. The Generation Z is mostly driven by the financial
rewards as well as the career advancements at the workplace. It is highly required for the
employers that they must have the ability to drive them to work effectively so that they could be
provided the financial rewards. Such motivation is highly required from the employers for the
Gen Z workforce so that they can work with more efficiency and confidence. It is not so much
hard to understand that the salaries of young workers have been sluggish since the year 2000 and
the prices for the health care as well as the education are rising consistently. Generation Z
worries for their financial situation rather than any other generation workforce (Bencsik, et. al.,
2016).
For the purpose of engaging the Gen Z within the workplace, it is required by the employer and
the managers to offer them the rewards, financial as well as non- financial and also the career
advancement. They must also make the efforts for creating as culture as well as the spirit for the
team which can be able to create the fellowship for their organization and motivate them in order
to give their best. It will help in ensuing the employee engagement as well as the higher profits
for their organization (Tsarouchi, et. al., 2016).
As compared to Generation Z, the millennial were not so much motivated with the financial
rewards. They generally used to change the employment if any other opportunity arose in front
of them. The employers are required to possess such skills in order to make the Generation Z to
be employed and perform effectively within the organization.
Flexibility: The employers must also be flexible in order to run the business effectively filled
with the people of Gen Z. It has been analyzed in the future workplace that the stress is one of
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the biggest obstacles while keeping the Generation Z performing higher. It could be said that the
other generations are also stressed by the money, work as well as the stability of the job. It makes
the employees less concentrated as well as less productive and there also occur the high costs of
the healthcare and the cost of sick leaves taken. It is highly required for the employers to be
flexible and manage the rising stress among the employees of this generation so that such costs
can be eliminated and the whole organization can be run successfully and be benefitted. The flex
timing, more days for the vacations as well as the breaks for a longer time can do the wonders in
regards to the satisfaction of the employees and they can be benefitted as well as prove beneficial
for the whole organization (Iorgulescu, 2016).
Effective communication skills: The effective communications skills must also be possessed by
the employers in order to deal with the new upcoming generation of the employees. These people
of Generation Z believe in communicating effectively and prefer the in person meeting the most
in order to communicate with the managers regarding their problems as well as the suggestions.
The employers must have the ability to communicate with them effectively and listen to all their
points so that effective decisions can also be made. The Generation Z also prefers to be on the
social media and use it as a great communication tool, it has become necessary for those
employers to be familiar with these digital technologies as well as the social media platforms in
order to stay connected effectively with the employees of this new generation (Ozkan & Solmaz,
2015).
Diverse team management skills: The teams must have the skills of managing the diversity at
the workplace. The new Generation workforce will have the different style of the thinking as
compared to the millennial and it is required by the employer to manage both the millennial as
well as the Generation Z employees. They must possess the skills of the diversity management.
There will be diversified teams within the organization which will need good management skills
from its employers so that the needs of employees can be satisfied and the employee engagement
can also be made in a very positive manner. Gen Z will bring a whole new dynamic for the
workforce and there will be more expectations o these employees which will be required to
fulfill by their employers so that they would be able to perform their tasks with full concentration
as well as honesty (Singh & Dangmei, 2016).
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It has been analyzed that the Generation Z is required to be managed effectively and the
organizations which will be filled with such people, their managers and employers must also
have the set of skills in order to manage them. These skills can be developed by keeping in their
minds all the possibilities which can happen in future when in the coming years, people from
such generation will be employed within the organizations. Generation Z is entering in the
workforce with a rapid speed and it has become important for the employers to look towards
these skills in order to run their businesses effectively. They will be required their own room to
grow as they have very high expectations. The employers are required to understand all these
things and manage everything accordingly to run their business successfully.
It can be concluded from this above presented Essay that there is requirement for the employers
in this rising technological world that they should possess all the necessary skills such as
diversity management, communication skills, technological knowledge and flexibility so that
they could be able to deal and cope up with the problems to be faced during working with the
Generation Z. All their knowledge and the skills should be used effectively by the employers to
embrace the success and should also fulfill the requirements of those employees too. This
generation believes in the financial rewards as well as the career advancement and it is required
from the employers to provide them incentives in order to encourage them.
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References
 Bejtkovský, J. (2016). The employees of baby boomers generation, generation X,
generation Y and generation Z in selected Czech corporations as conceivers of
development and competitiveness in their corporation. Journal of Competitiveness.
 Bencsik, A., Horváth-Csikós, G., & Juhász, T. (2016). Y and Z Generations at
Workplaces. Journal of Competitiveness, 8(3).
 Clark, K. R. (2017). Managing multiple generations in the workplace. Radiologic
technology, 88(4), 379-396.
 Hampton, D. C., & Keys, Y. (2016). Generation Z students: Will they change our nursing
classrooms?. Journal of Nursing Education and Practice, 7(4), 111.
 Iorgulescu, M. C. (2016). Generation Z and its perception of work. Cross-Cultural
Management Journal, 18(1), 9.
 Ozkan, M., & Solmaz, B. (2015). The changing face of the employees–Generation Z and
their perceptions of work (A Study Applied to University Students). Procedia Economics
and Finance, 26, 476-483.
 Singh, A. P., & Dangmei, J. (2016). Understanding the Generation Z, the future
workforce. South-Asian Journal of Multidisciplinary Studies, 3(3).
 Tsarouchi, P., Spiliotopoulos, J., Michalos, G., Koukas, S., Athanasatos, A., Makris, S.,
& Chryssolouris, G. (2016). A decision making framework for human robot collaborative
workplace generation. Procedia CIRP, 44, 228-232.
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