Research Project: Global Business Environment for First Mile

This report examines the benefits and drawbacks of the global business environment for First Mile, a London-based commercial recycling company. The research aims to understand globalization's impact on the company's operations and performance. It includes a literature review defining globalization and its effects, along with an analysis of First Mile's potential benefits (increased income, brand image) and drawbacks (market analysis issues, interdependence). The report also investigates the impact of global operations on First Mile's business performance, such as economies of scale and access to new talent, and suggests ways to overcome drawbacks through strategy reviews and market analysis. The methodology section details the research philosophy, choice, data collection methods (primary and secondary), and sampling techniques used, including stratified and judgmental sampling to gather data from 60 respondents. The report concludes with recommendations for First Mile to navigate the complexities of global business.

Research Project

Title: “To ascertain the benefits and drawbacks of global business environment for
organisation that operates its business globally” - A study of First Mile .
INTRODUCTION
Globalisation refers to the most advance factor that help in developing economies, by
making market at both national and international level more efficient. It increases level of
competition among organisations, limited military conflicts and spread business across other
countries. The present report is going to highlight the number of benefits and risks that are
associated with globalisation, which need to be considered by companies before globalising their
business (Lerner and et. al., 2018). This process is mainly important for integration as well as
development of countries in UK, therefore, a case of First Mile is taken. This London based
company deals in commercial recycling sector, that works with other companies in recycling
their wastages as much as possible, with appropriate management of same. Currently, it serves
over 25,000 businesses across its nation and to gain more benefits, it is going to expand its
business market. Therefore, what this company needs to consider for business expansion, some
benefits and drawbacks of globalisation are being discusses in present research. Hereby, a
discussion on effect of worldwide operation on execution of respective company, with some
recommendation to overcome from the same is also done, with different authors' point of view.
Research aim
“To ascertain the benefits and drawbacks of global business environment for organisation
that operates its business globally” - A study of First Mile .
Research objectives
 To understand the concept of globalisation and global business environment.
 To assess the benefits and drawbacks of global business environment for First Mile.
 To identify the impact of global operations on business performance of First Mile.
 To recommend the ways through which First Mile can overcome drawbacks of global
business environment.

Research questions
 What is the concept of globalisation and global business environment?
 What are the benefits and drawbacks of global business environment for First Mile?
 What is the impact of global operations on business performance of First Mile?
 What are the different ways by which First Mile can overcome drawbacks of global
business environment?
Rational of research
As globalisation today, is considered as the most important concept that enabled business
entities in increasing the intensity of output. Therefore, the main agenda behind carrying over
research on this topic, is to understand how globalisation leads to deliver benefits to all
companies (Collier, 2018). This would help researchers in enhancing their knowledge in
respective field, that makes their career bright as well. Along with this, by understanding what a
company needs to consider before globalising its business, will lead an individual in operating an
entity in future more profitably.
LITERATURE REVIEW
Concept of globalisation and global business environment
Accordant to John Williamson, 2019, Globalisation can be defined as the proce4ss with
the help of which the economies of different countries, governments, companies integrate with
each other in order to make ease to the business. International Business organisation
Environment mention to the overall surroundings consisting of internal and external factors
impact on the working of organisations dealing in different sectors in whether positive or
negative manner. While making the operations of business to spread across the world, it is
important to take into consideration about the different factors which impacts upon the working
of an organisation and also on their operations. As such by doing market analysis, it will be
possible to know about the market conditions, tastes and preferences of customers, governmental
laws and many more which will make organisations to think upon their decision on the
establishment or non establishment of business in the new country. As the working of
organisations are also controlled by laws and regulations of government, so the understanding of
not only the legal environment will be enough for companies but the overall study of business
environment will provide the company with right prospects and proper market analysis. The

main contribution in increasing globalisation is of technology which is making things easier and
also is an important part of organisations. Globalisation has also impacted upon the level of
output which was earlier provided by companies and after the implementation of globalisation.
So the positive change in the level of output of companies after globalisation made it as trend
increasing day by day. Along with this, it has also considered the international business concern
environs which is the main source which decides about the prosperity and nonachievement of an
administration in the environment.
Benefits and drawbacks of global business environment for First Mile
According to Hitesh Bhasin, 2018, for an organisation, there are many benefits and
drawbacks which it could may have. For First Mile organisation, the benefits are related to
increase in their incomes. As with the help of business expansion, the processes of business will
increase along with their sales so this will positively impact upon their sales and revenues. In
addition to this, it is also related to increase in goodwill and brand image of organisation which
will also one of the positive effects of international business concern environs as the business
will now be operated over boundaries and this will increase the business awareness in the minds
of people. Further, the positive impacts also related to knowledge of new market and new
technologies. There has been a significant different in the working of one country to another
country. As such in technologies or in other related aspects so by coming to new countries, First
Mile will be able to find new and simper ways of working which they may also make use in their
own country for making improvement in their production processes. On the other hand, there are
also some drawbacks which could impact negatively on the working of organisations which is
related to wrong analysis of market due to lack of knowledge which could provide the company
with wrong results and estimations impacting upon their working and makes the business to fail
in new environment. Additionally, impact is also related to interdependence of companies on
each other in relation to different sources or any other related things. So this will also
unfavourably effect upon the execution of organisation and is counted among the negative
impacts international business enterprise atmosphere which an organisation needs to suffer as an
impact of global business environment.
Impact of global operations on business performance of First Mile
According to Joseph Nyameboame, Abubaker Haddud, 2017, with the assist of making
the business concern dealings at the international level it will be possible for the organisations to

make improve their working and performances at the international level. There has been several
more benefits which an organisation could have with the help of making their operations at
global level. This will help the organisation to have economies of large scale as by business
expansion and processes of the organisation, it will be possible for First Mile to improve their
performances and also to lower down their cost of production. In addition to this, First Mile will
also come in contact with new talents such as employees which will assist in the achievement of
aims and verifiables of organisation in positive way impacting positively on their performances.
It will also provide the business with the ability to take more risks on more grounds for creating
positive impact on their revenues and incomes. So it increases the possibility and chances of
growth and development of organisations as well. Global operations also provides the company
with the ways to know about rules and regulations of different countries and customers of
different countries for the betterment and growth of the organisation. Better knowledge of
competition will help the companies such as First Mile to make more investment in technological
things that could provide them with competitive advantage over their competitors. First Mile will
come in contact with different situations that could help them with new experiences and new
issues. This will make First Mile to change and develop more better strategies impacting
positively on their working and processes. With the help of these things, First Mile could get
affirmative effect of economic process on their working and also on the business concern
processes and output as well.
Different ways by which First Mile can overcome drawbacks of global business environment
According to Robert Azuayi, 2016n it is important for companies such as First Mile to
make review of their strategies and policies from time to time. This will help in knowing about
their effectiveness and the possible improvements which are needed to make in the strategies and
policies or the organisation. In addition to this, proper analysis of market and market conditions
will help First Mile to deal with the destructive effects of international business environment so
that the development of good policies and strategies could be done for reducing the perverse
impacts of international business concern environs. Legal factors should be at utmost
consideration because, this makes it possible the closure of business in the market. So it is
recommended to First Mile to proper follow the rules and regulations that have been prescribed
by the government to reduce its intervention of government in the working of organisation.

RESEARCH METHODOLOGY
Investigation onion is the one of the clear study consists of idea & information to pursue
any the research with great set of meaning or output. Investigation method refers as an
efficacious procedure utilized by investigator to compile decent content or information about the
area of survey or subject (Crane and et. al., 2019). It is a most crucial chapter which intelligibly
exposit the methods of investigation utilized to demeanor the examination. In context with this
research study, research onion is as given under:
Research philosophy: There are probably two kind of research worker philosophical
system consists of Interpretivisim and empiricism. According to a topic, Interpretivisim
philosophy is the best option to applicable with highly assisting to evaluate information or
content effectually. On a different side, there is a positivism philosophy, which is one of the
decent set of philosophy which is not applicable to this research. Most probably purpose of
conducting a research philosophy.
Research Choice: There are primarily two varieties of inquiry methods named as
qualitative and quantitative. In the qualitative investigation, information is utilized to be gather
along with measurement of quality (Horner and et. al., 2018). On different side, in situation of
quantitative investigation, information is used to be accumulated in form of the numbers, facts or
figures. Both type of research are very much necessary, accordant to study, qualitative
investigation is more appropriate and precious because it will assist an researcher to determine
appropriate effect from chosen codefendant.
Data collection: Data collection is one of a necessary techniques which is used to collect
data and information of true and trustworthy nature or intention. Primary and secondary source
of data collection are two types. On one hand, primary data is used to be collected from people or
respondent of physical existence or nature. On secondary data, data is used to be collected from
sources such as magazine, journals, books etc. For this research, primary & secondary collection
will be both used in this research to gather effective information within shorter time period.
Research sampling: It is conducted in groups to petition the applicable information for
the investigation. It is categorised into two parts such as non-probability and probability option
method. Research sampling includes the procedures like haphazard, stratified, systematic and
judgemental sampling. In this research stratified and judgemental random sampling procedures
were applied to determine accurate illustration sized. Stratified sampling process was selected as

it is beneficial in ensuring equal representation to all the segments identified in the research.
(Arkhipov and Ushakov, 2019). Judgemental sampling is required in this project as it ensures
optimal utilisation of origins and proper management of time as data is collected from those
responders who provides valuable information about the research sphere. In this investigation, 60
responders will be interpreted into intellection through random sampling method.
Research Ethics: In this study, appropriate research ethics were applied for achieving the
relevant and successful outcomes. The three main principles practical in investigation are
obscurity, concealment and conversant respond. In the execution of principle obscurity, inside
information of all contestant were not enclosed and joined to any other direct investigation
(Lauridsen, 2018). for the application of abreast respond principle, research worker should
render straight information about the investigation verifiable to each contestant so as to absolute
research systematically and effectively.
Data collection techniques: A researcher may use different kind of data
collection techniques in conducting study like interview method, observation methodology and
questionnaire. These methods are needed by researcher to gather right data regarding stated
research subject. Investigator will make use of questionnaire method to collect reliable data for
the purpose of this study. All given tools will be evaluates within given stated period of time or
duration (Parente and et. al., 2018). Moreover, purpose of data collection is to collect data &
information with greater ability and consideration.
Research Limitation: Researcher faces several issues while developing aims and
objectives of the research. They are applying information accumulation systems, estimating
illustration sized, deficiency of former examination in the investigation sphere, extent of
discussion and several other. These are major disadvantages which affects the research study of
research worker while direction act of investigation.
Research reliability and validity: It mainly depends on the research instrument like
questionnaire. It is necessary tool which will assist a research worker to collect surgical and
decent content about the topic (Telò, 2018).
DATA ANALYSIS AND INTERPRETATIONS
Questionnaire
Name:

Age:
Gender:
Email id:
Q1) Are you aware about globalisation concept?
a) Yes
b) No
Q2) Is offshoring and outsourcing is beneficial for business organisation at global market
place?
a) Yes
b) No
Q3) What are the advantage of offshoring for organizational activities of First Mile?
a) Focus on business development
b) Effective business expansion
c) Favourable policy of government
Q4) What kind of benefits are gained by First Mile through outsourcing at international
level?
a) Improve flexibility
b) Reduce organizational cost
c) Enhance productivity level
Q5) Is offshoring and outsourcing help First Mile in enhancing profitability level at global
market?
a) Yes
b) No
Q6) What are the challenges faced by First Mile while operating their business by using
Offshoring as a business practice?
a) Legal issues
b) Culture difference
c) Improper work dissemination
Q7) What are the ways by which First Mile overcome from offshoring in appropriate
way?
a) Provide better training programs

b) Proper knowledge about legal rules
c) Effective commutation process
Q8) As per your point of view, what kind of issues faced by First Mile while running
business through outsourcing?
a) Social and cultural difference
b) Communication issue
c) Problem related to security
Q9) How to overcome from outsourcing issues when company globalise their business?
a) Proper adoption of moral policies
b) Effective implementation of decision making process
c) Implement effective change management
Q10) Which type of business practices are beneficial for First Mile while running business
at international market?
a) Offshoring
b) Outsourcing
Q11) Recommended ways by which company can accomplish competitive advantage at
global level.
Q1) Are you aware about globalisation concept? Frequency
a) Yes 30
b) No 10
Q2) Is offshoring and outsourcing is beneficial for business organisation
at global market place?
Frequency
a) Yes 25
b) No 15
Q3) What are the advantage of offshoring for organizational activities of
First Mile?
Frequency

a) Focus on business development 17
b) Effective business expansion 13
c) Favourable policy of government 10
Q4) What kind of benefits are gained by First Mile through outsourcing
at international level?
Frequency
a) Improve flexibility 20
b) Reduce organizational cost 10
c) Enhance productivity level 10
Q5) Is offshoring and outsourcing help First Mile in enhancing
profitability level at global market?
Frequency
a) Yes 35
b) No 5
Q6) What are the challenges faced by First Mile while operating their
business by using Offshoring as a business practice?
Frequency
a) Legal issues 15
b) Culture difference 15
c) Improper work dissemination 10
Q7) What are the ways by which First Mile overcome from offshoring in
appropriate way?
Frequency
a) Provide better training programs 20
b) Proper knowledge about legal rules 10
c) Effective commutation process 10
Q8) As per your point of view, what kind of issues faced by First Mile
while running business through outsourcing?
Frequency
a) Social and cultural difference 15
b) Communication issue 15

c) Problem related to security 10
Q9) How to overcome from outsourcing issues when company globalise
their business?
Frequency
a) Proper adoption of moral policies 20
b) Effective implementation of decision making process 10
c) Implement effective change management 10
Q10) Which type of business practices are beneficial for First Mile while
running business at international market?
Frequency
a) Offshoring 30
b) Outsourcing 10
Theme 1: Aware about globalisation concept.
Q1) Are you aware about globalisation concept? Frequency
a) Yes 30
b) No 10
30
10
a) Yes
b) No