Analyzing New Trends for Global Business: Performance & Environment
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Report
AI Summary
This report examines the impact of workplace environments on business performance, drawing on articles that highlight the relationship between productivity, innovation, and personal interactions among staff members. It discusses how companies like Yahoo and Samsung are adapting their office spaces to promote collaboration and innovation, emphasizing that office space is a strategic tool for growth, not just an asset. The report explores strategies to enhance employee performance, such as fostering open communication, recognizing achievements, and providing motivational rewards, while also stressing the importance of trustworthy leadership. It highlights the crucial link between personal interaction, innovation, and organizational performance, emphasizing how these elements contribute to resolving workplace issues and increasing job satisfaction. The role of office space in enhancing employee engagement is also explored, with a focus on providing employees with control over their work, fostering collaboration, and creating social spaces to boost productivity. The report concludes with a discussion on ways to improve employee performance by setting clear goals, emphasizing employee awareness of their roles, and implementing effective strategies.

NEW TRENDS FOR
GLOBAL BUSINESS
GLOBAL BUSINESS
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Table of Contents
Questions.........................................................................................................................................1
Summary of the article.....................................................................................................................1
LR....................................................................................................................................................2
Ways through with motivational working environment can be developed.................................2
Link between personal interaction, innovation and organizational performance........................3
Role that office space plays in enhancing performance of employees........................................4
Mini LR...........................................................................................................................................6
Questions.........................................................................................................................................1
Summary of the article.....................................................................................................................1
LR....................................................................................................................................................2
Ways through with motivational working environment can be developed.................................2
Link between personal interaction, innovation and organizational performance........................3
Role that office space plays in enhancing performance of employees........................................4
Mini LR...........................................................................................................................................6

QUESTIONS
ď‚· What are the activities that improve performance of employees within the workplace?
ď‚· What are the ways through with motivational working environment can be developed?
ď‚· What is the link between personal interaction, innovation and organization performance?
ď‚· What role does office space plays in enhancing performance of employees?
SUMMARY OF THE ARTICLE
The present article published by Ben, Jennifer and Greg focuses on the how workspaces
affect the overall performance and productivity of the staff members. As per the article provided,
it can be asserted that there is a direct relationship between productivity, innovation and personal
interactions between staff members. It can be justified by the example that personal interactions
encourage people in the organization’s to present their innovative ideas and concepts towards the
success of the business enterprise. The leading business such as Yahoo and Facebook also
emphasizes promotion more and more personal interactions within the workplace (Waber,
Magnolfi & Lindsay 2014).
The HR manager of Yahoo has stated that the company has got some best and resulted
from oriented suggestions from discussions which are generally done in the cafeteria. Examples
of different companies have been quoted such as Samsung has the recently unveiled plan for the
new U.S headquarters which has been developed in stark contrast to its traditional hierarchical
culture. The most effective criteria that are undertaken by firms to measure space design and it
can be known whether it is beneficial for the business or not. Apart from this, different strategies
are undertaken by businesses for enhancing the performance of workforce such as the proper
interaction between the workers, etc.
The entire articles focus on the office space where it has been highlighted that office
space must not be considered as amortized asset, but it must be regarded as the strategic tool for
growth. One of the most effective ways to manage cost per square foot is to remove wasted
square feet. The internal space of the office must be designed to reflect how 21st-century digital
work actually happens. The overall spaces which are designed by the businesses enhance the
likelihood of the collisions for instance, considering the case of call center if the company wants
to increase its productivity then in such case internal design must be engaging. The article has
highlighted the importance of engagement as it directly enhances the productivity of the business
1
ď‚· What are the activities that improve performance of employees within the workplace?
ď‚· What are the ways through with motivational working environment can be developed?
ď‚· What is the link between personal interaction, innovation and organization performance?
ď‚· What role does office space plays in enhancing performance of employees?
SUMMARY OF THE ARTICLE
The present article published by Ben, Jennifer and Greg focuses on the how workspaces
affect the overall performance and productivity of the staff members. As per the article provided,
it can be asserted that there is a direct relationship between productivity, innovation and personal
interactions between staff members. It can be justified by the example that personal interactions
encourage people in the organization’s to present their innovative ideas and concepts towards the
success of the business enterprise. The leading business such as Yahoo and Facebook also
emphasizes promotion more and more personal interactions within the workplace (Waber,
Magnolfi & Lindsay 2014).
The HR manager of Yahoo has stated that the company has got some best and resulted
from oriented suggestions from discussions which are generally done in the cafeteria. Examples
of different companies have been quoted such as Samsung has the recently unveiled plan for the
new U.S headquarters which has been developed in stark contrast to its traditional hierarchical
culture. The most effective criteria that are undertaken by firms to measure space design and it
can be known whether it is beneficial for the business or not. Apart from this, different strategies
are undertaken by businesses for enhancing the performance of workforce such as the proper
interaction between the workers, etc.
The entire articles focus on the office space where it has been highlighted that office
space must not be considered as amortized asset, but it must be regarded as the strategic tool for
growth. One of the most effective ways to manage cost per square foot is to remove wasted
square feet. The internal space of the office must be designed to reflect how 21st-century digital
work actually happens. The overall spaces which are designed by the businesses enhance the
likelihood of the collisions for instance, considering the case of call center if the company wants
to increase its productivity then in such case internal design must be engaging. The article has
highlighted the importance of engagement as it directly enhances the productivity of the business
1

enterprise in every possible manner. It is the first and foremost duty of the manager to develop
big social spaces, and they expect great results.
Apart from this, goal and objectives of every business enterprise differ from each other,
and due to this basic reason, it is required for the business to have the proper understanding in
relation with what business is trying to accomplish. Considering the case of call center whose
main objective was to involve members present in the team to enhance productivity. So, the
pharmacy firm required space to encourage people present within the company so that they can
collide with the other people present in the group. The type of interaction taking place within the
workplace has the direct influence on the goals associated with the business. Apart from this,
enhancing the number of people’s collision is very significant as compared with the individual
productivity. Moreover, the internal workplace matters a lot such as the digital workplace that
leads to in-person collisions with the communication and file sharing that considers e-mail, chat,
etc.
LR
Ways through with motivational working environment can be developed
In the present scenario, workplace motivation has become very important for the overall
success of a business enterprise. Nowadays, the competition among companies operating in
every sector has become so intense that it is no longer easy to achieve long term goals and
objectives. Organizations now lay more emphasis on overall design and development of a
workplace which can motivate staff members to give their best towards the accomplishment of
organization’s success. It has been identified by the research using open communication
channels is crucial for developing a motivational workplace (Dickson 2016). Open
communication motivates workers to present their views and opinions towards growth and
success of a business enterprise. Apart from this, such type of communication channels also
promotes knowledge and skill sharing within the workplace.
It can be stated that a workplace which does not encourage interactions between
employees affects the overall performance and productivity of workers in the negative sense.
Further, such workplace also creates obstacles for companies regarding achieving their goals and
business objectives. To develop a motivational workplace, it is required by managers to ensure
great work done by employees is recognized and appreciated in the best possible manner. The
2
big social spaces, and they expect great results.
Apart from this, goal and objectives of every business enterprise differ from each other,
and due to this basic reason, it is required for the business to have the proper understanding in
relation with what business is trying to accomplish. Considering the case of call center whose
main objective was to involve members present in the team to enhance productivity. So, the
pharmacy firm required space to encourage people present within the company so that they can
collide with the other people present in the group. The type of interaction taking place within the
workplace has the direct influence on the goals associated with the business. Apart from this,
enhancing the number of people’s collision is very significant as compared with the individual
productivity. Moreover, the internal workplace matters a lot such as the digital workplace that
leads to in-person collisions with the communication and file sharing that considers e-mail, chat,
etc.
LR
Ways through with motivational working environment can be developed
In the present scenario, workplace motivation has become very important for the overall
success of a business enterprise. Nowadays, the competition among companies operating in
every sector has become so intense that it is no longer easy to achieve long term goals and
objectives. Organizations now lay more emphasis on overall design and development of a
workplace which can motivate staff members to give their best towards the accomplishment of
organization’s success. It has been identified by the research using open communication
channels is crucial for developing a motivational workplace (Dickson 2016). Open
communication motivates workers to present their views and opinions towards growth and
success of a business enterprise. Apart from this, such type of communication channels also
promotes knowledge and skill sharing within the workplace.
It can be stated that a workplace which does not encourage interactions between
employees affects the overall performance and productivity of workers in the negative sense.
Further, such workplace also creates obstacles for companies regarding achieving their goals and
business objectives. To develop a motivational workplace, it is required by managers to ensure
great work done by employees is recognized and appreciated in the best possible manner. The
2
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rationale behind this is that recognition and appreciation of work at regular intervals helps in
developing the strong sense of satisfaction among employees. In addition to this, the strategy
also supports in enhancing the overall motivational and morale level of staff members. To gain
respect and recognition from management, employees start giving their best towards the
accomplishment of set targets and goals. However, it can be critically argued that managers need
to ensure that the recognition and appreciation of employees’ efforts are carried out at regular
intervals. Apart from this, effective monetary and non-monetary rewards should be offered to
make the workplace highly motivated.
Apart from this, the management should also encourage employees to take breaks at
regular intervals. Nowadays, company’s needs to ensure that staff members do not remain
burned and pressurized for a long period. A motivational working environment always focuses
on providing frequent breaks to employees so that they do not feel exhausted because of
excessive workload.
On the other hand, trustworthy leadership is another strategy which can be taken into
consideration to enhance the overall productivity of people working in the organization. The
rationale behind this is that such kind of leadership will develop the strong bond between both
employer and employee. A positive and motivational workspace can be developed with the help
of implementing trustworthy leadership.
Link between personal interaction, innovation and organizational performance
It can be stated that personal interaction at the workplace is directly linked with areas
such as innovations and organizational performance. Personal interaction between employer and
employee helps in dealing with organizational issues in the best possible manner. Team meetings
and conferences can be conducted at regular intervals and at the same time, issues faced within
workspace can be discussed. The most important benefit of such discussions is that employers
are available with the pool of strategies which can be implemented to overcome the challenges
and issues faced by a business enterprise.
Team meetings and another form of personal interactions encourage staff members to
present their views and suggestions which can be beneficial for the organization. Personal
interaction is directly associated with innovations because it allows employees to present their
creative and innovative ideas in front of management (Rick 2011). The suggestion of staff
members can be further used to develop new products, enhance customer services and the degree
3
developing the strong sense of satisfaction among employees. In addition to this, the strategy
also supports in enhancing the overall motivational and morale level of staff members. To gain
respect and recognition from management, employees start giving their best towards the
accomplishment of set targets and goals. However, it can be critically argued that managers need
to ensure that the recognition and appreciation of employees’ efforts are carried out at regular
intervals. Apart from this, effective monetary and non-monetary rewards should be offered to
make the workplace highly motivated.
Apart from this, the management should also encourage employees to take breaks at
regular intervals. Nowadays, company’s needs to ensure that staff members do not remain
burned and pressurized for a long period. A motivational working environment always focuses
on providing frequent breaks to employees so that they do not feel exhausted because of
excessive workload.
On the other hand, trustworthy leadership is another strategy which can be taken into
consideration to enhance the overall productivity of people working in the organization. The
rationale behind this is that such kind of leadership will develop the strong bond between both
employer and employee. A positive and motivational workspace can be developed with the help
of implementing trustworthy leadership.
Link between personal interaction, innovation and organizational performance
It can be stated that personal interaction at the workplace is directly linked with areas
such as innovations and organizational performance. Personal interaction between employer and
employee helps in dealing with organizational issues in the best possible manner. Team meetings
and conferences can be conducted at regular intervals and at the same time, issues faced within
workspace can be discussed. The most important benefit of such discussions is that employers
are available with the pool of strategies which can be implemented to overcome the challenges
and issues faced by a business enterprise.
Team meetings and another form of personal interactions encourage staff members to
present their views and suggestions which can be beneficial for the organization. Personal
interaction is directly associated with innovations because it allows employees to present their
creative and innovative ideas in front of management (Rick 2011). The suggestion of staff
members can be further used to develop new products, enhance customer services and the degree
3

of customer satisfaction. Personal interaction at workspace is also linked with the overall
performance of an organization. It can be stated that businesses which encourage such type of
interaction at workspace can deliver satisfactory products and services as compared to the
businesses which do not encourage personal interactions.
It also results in enhancing the overall degree of job satisfaction and thus results in
increased overall performance of an organization. Personal interactions between employer and
employee develop a potential platform for resolving the issues and conflicts at work. In the
modern era, employee satisfaction and motivation are crucial aspects in making a company
successful. Nowadays, businesses develop and implement various types of HR practices and
strategies to achieve the higher degree of employee satisfaction.
However, it can be critically argued that personal interaction is not an easy task and it is
required by entrepreneurs to invest a large amount of energy and resources in carrying out the
same. For example, efforts are required to be placed by management to ensure interactions
become a day to day activity within the workspace. It can be expressed that having the daily
conversation with employees results in developing a strong rapport (Negroni 2014). Along with
this, the personal interaction will also provide the management with an opportunity to examine
the key strengths and weaknesses of every employee. By information collected, effective
strategies can be developed by management to overcome the weakness of employees and
maintain their existing strengths.
Role that office space plays in enhancing performance of employees
Employees that are totally engaged in the business operations do not prefer to change
their job. Further, it is a well-known fact that motive of every business is to enhance employee
engagement, but on the other hand, it is possible that some workers are not engaged. A small
improvement in the engagement level can surely enhance the productivity of the enterprise in
every possible manner. Companies are required to focus on workplace design by ensuring that all
the necessary things are present that can influence employee engagement. Employees must be
provided with the choice to have control over their work and the style they want to adopt for
conducting operations. Technology is regarded as one of the most effective elements that provide
staff members with high choice and control over where and how to work.
Other companies are not focusing on this concept with the fear of data security and lack
of cooperation. Enhancing promotion along with the collaboration by different locations should
4
performance of an organization. It can be stated that businesses which encourage such type of
interaction at workspace can deliver satisfactory products and services as compared to the
businesses which do not encourage personal interactions.
It also results in enhancing the overall degree of job satisfaction and thus results in
increased overall performance of an organization. Personal interactions between employer and
employee develop a potential platform for resolving the issues and conflicts at work. In the
modern era, employee satisfaction and motivation are crucial aspects in making a company
successful. Nowadays, businesses develop and implement various types of HR practices and
strategies to achieve the higher degree of employee satisfaction.
However, it can be critically argued that personal interaction is not an easy task and it is
required by entrepreneurs to invest a large amount of energy and resources in carrying out the
same. For example, efforts are required to be placed by management to ensure interactions
become a day to day activity within the workspace. It can be expressed that having the daily
conversation with employees results in developing a strong rapport (Negroni 2014). Along with
this, the personal interaction will also provide the management with an opportunity to examine
the key strengths and weaknesses of every employee. By information collected, effective
strategies can be developed by management to overcome the weakness of employees and
maintain their existing strengths.
Role that office space plays in enhancing performance of employees
Employees that are totally engaged in the business operations do not prefer to change
their job. Further, it is a well-known fact that motive of every business is to enhance employee
engagement, but on the other hand, it is possible that some workers are not engaged. A small
improvement in the engagement level can surely enhance the productivity of the enterprise in
every possible manner. Companies are required to focus on workplace design by ensuring that all
the necessary things are present that can influence employee engagement. Employees must be
provided with the choice to have control over their work and the style they want to adopt for
conducting operations. Technology is regarded as one of the most effective elements that provide
staff members with high choice and control over where and how to work.
Other companies are not focusing on this concept with the fear of data security and lack
of cooperation. Enhancing promotion along with the collaboration by different locations should
4

be considered. The internal space of the company must be designed keeping in view different
type of collaboration styles (Perryer et al. 2016). Apart from this, it must support different
interactions with the help of various working environment that can encourage employees to share
their ideas, views, and thoughts.
However it can be argued that, providing employees with the areas or space that they
actual need leads to more concentration. This is considered to be most significant for staff
members that are working in open plan offices. It is one of the stressful situations when
employees are not able to take the personal call during the office hours, and no such privacy is
present. So, this directly hampers the productivity of the company. Rendering space for the
social and informal connections within the workplace is must as through these employees can
easily build the strong connection with other individuals. This social space can bring some
positive vibes and emotional comfort which is necessary for conducting the overall operations of
the business. Allowing employees to move within the workplace with adequate space is also
considered to be advantageous for the organization. This leads to rise in the productivity level of
the company and acts as the development tool for the enterprise in every possible manner.
Therefore, in this way role of office space is most crucial and it plays the most significant role in
enhancing the productivity of every employee.
The ways to improve employee performance at workplace
Management is required to focus on developing and implementing effective strategies
which can support in improving the performance of employees at the workplace. High level of
performance delivered by workers directly contributes to the success of an organization. Further,
the figure of sales and profitability tends to increase when employees start delivering expected
and satisfactory performance.
One of the best ways through which employee’s performance at work can be enhanced is
of communicating the goals and objectives clearly. It is required by management to emphasize
the fact that every employee working in the company is well aware of his/her roles,
responsibilities and overall objectives. It helps in making employees aware of the directions in
which they are required to place their efforts and organizational resources. Other than this,
setting up open communication channels is another strategy which can be adopted by companies
to improve the overall performance and productivity of staff members. Open communication
channels support organization in lowering down the conflicts and issues at the workplace.
5
type of collaboration styles (Perryer et al. 2016). Apart from this, it must support different
interactions with the help of various working environment that can encourage employees to share
their ideas, views, and thoughts.
However it can be argued that, providing employees with the areas or space that they
actual need leads to more concentration. This is considered to be most significant for staff
members that are working in open plan offices. It is one of the stressful situations when
employees are not able to take the personal call during the office hours, and no such privacy is
present. So, this directly hampers the productivity of the company. Rendering space for the
social and informal connections within the workplace is must as through these employees can
easily build the strong connection with other individuals. This social space can bring some
positive vibes and emotional comfort which is necessary for conducting the overall operations of
the business. Allowing employees to move within the workplace with adequate space is also
considered to be advantageous for the organization. This leads to rise in the productivity level of
the company and acts as the development tool for the enterprise in every possible manner.
Therefore, in this way role of office space is most crucial and it plays the most significant role in
enhancing the productivity of every employee.
The ways to improve employee performance at workplace
Management is required to focus on developing and implementing effective strategies
which can support in improving the performance of employees at the workplace. High level of
performance delivered by workers directly contributes to the success of an organization. Further,
the figure of sales and profitability tends to increase when employees start delivering expected
and satisfactory performance.
One of the best ways through which employee’s performance at work can be enhanced is
of communicating the goals and objectives clearly. It is required by management to emphasize
the fact that every employee working in the company is well aware of his/her roles,
responsibilities and overall objectives. It helps in making employees aware of the directions in
which they are required to place their efforts and organizational resources. Other than this,
setting up open communication channels is another strategy which can be adopted by companies
to improve the overall performance and productivity of staff members. Open communication
channels support organization in lowering down the conflicts and issues at the workplace.
5
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These channels also play the vital role in enhancing the overall motivation and morale
level of workers. Developing and implementing a culture which eliminates all form of partiality
and discrimination is another option which can be used to carry out improvement in the
performance delivered by employees. Nowadays, discrimination at work has emerged as one of
the biggest management issues which affect the work, motivation, and performance of
employees. Discrimination among employees is carried out by factors such as age, gender,
background, etc. To enhance the performance of staff members, it is required by management to
implement practices which do not promote discrimination or partiality in areas such as
promotion, pay, recruitment, and selection. It will help in developing a strong sense of
satisfaction among employees and will motivate them to give their best towards the
accomplishment of organization’s objectives. However, it can be critically argued that many
companies do not focus on identification of workplace factors which are adversely affecting the
performance of employees and this is the biggest mistake which employers make these days.
Intensive research can be carried out to explore the key factors due to which a particular worker
or team is underperforming. Based on the information collected through the research, effective
strategies can be developed to deal with the identified issue or challenges.
MINI LR
A large number of activities are present that allows in enhancing the performance of staff
members within the workplace. The most crucial factor is the interaction between staff members
that are present in the workplace. Further, when all the individuals present within the workplace
prefers to interact with each other on the continuous basis, then it provides favorable results for
the business. Apart from this, communication is required to be open so that interaction between
the individuals can take place easily. This has the direct impact on the productivity of the
business and leads to favorable results in every possible manner. In case if the internal
environment of business is positive and motivational then it has the positive impact on the
productivity of the company.
However, it can be critically argued that internal space of the business matters a lot and in
case if any organization has provided proper working space to the employees then in such case
they can easily carry out the assigned tasks in the proper manner. It directly leads to rise in
productivity level of the business and acts as the development tool for the entity. Apart from this,
in the modern era, the digital workspace is considered to be effective where with the help of
6
level of workers. Developing and implementing a culture which eliminates all form of partiality
and discrimination is another option which can be used to carry out improvement in the
performance delivered by employees. Nowadays, discrimination at work has emerged as one of
the biggest management issues which affect the work, motivation, and performance of
employees. Discrimination among employees is carried out by factors such as age, gender,
background, etc. To enhance the performance of staff members, it is required by management to
implement practices which do not promote discrimination or partiality in areas such as
promotion, pay, recruitment, and selection. It will help in developing a strong sense of
satisfaction among employees and will motivate them to give their best towards the
accomplishment of organization’s objectives. However, it can be critically argued that many
companies do not focus on identification of workplace factors which are adversely affecting the
performance of employees and this is the biggest mistake which employers make these days.
Intensive research can be carried out to explore the key factors due to which a particular worker
or team is underperforming. Based on the information collected through the research, effective
strategies can be developed to deal with the identified issue or challenges.
MINI LR
A large number of activities are present that allows in enhancing the performance of staff
members within the workplace. The most crucial factor is the interaction between staff members
that are present in the workplace. Further, when all the individuals present within the workplace
prefers to interact with each other on the continuous basis, then it provides favorable results for
the business. Apart from this, communication is required to be open so that interaction between
the individuals can take place easily. This has the direct impact on the productivity of the
business and leads to favorable results in every possible manner. In case if the internal
environment of business is positive and motivational then it has the positive impact on the
productivity of the company.
However, it can be critically argued that internal space of the business matters a lot and in
case if any organization has provided proper working space to the employees then in such case
they can easily carry out the assigned tasks in the proper manner. It directly leads to rise in
productivity level of the business and acts as the development tool for the entity. Apart from this,
in the modern era, the digital workspace is considered to be effective where with the help of
6

advanced tools such as email, etc. it is possible to enhance interaction in between the individuals
that are present in the workplace. Offices must not be considered as real estate space, but they
must be utilized from the point view of communication tool. In case, if proper communication
takes place within the company then employees will be more productive. The most crucial
elements those are present for successful communication takes into consideration engagement,
energy, and exploration. All these elements allow staff members to take part in the business
affairs and act as the development tool for the enterprise. Therefore, effective communication
strategies within the workplace are most as they are directly linked with the success of the
enterprise and allows in an accomplishment of desired objectives.
7
that are present in the workplace. Offices must not be considered as real estate space, but they
must be utilized from the point view of communication tool. In case, if proper communication
takes place within the company then employees will be more productive. The most crucial
elements those are present for successful communication takes into consideration engagement,
energy, and exploration. All these elements allow staff members to take part in the business
affairs and act as the development tool for the enterprise. Therefore, effective communication
strategies within the workplace are most as they are directly linked with the success of the
enterprise and allows in an accomplishment of desired objectives.
7

REFERENCES
Dickson, G 2016, 20 Simple Ways to Increase Motivation in the Workplace, viewed 19 August
2017, <http://blog.bonus.ly/20-simple-ways-to-increase-motivation-in-the-workplace/>.
Negroni, D 2014, 5 surprising benefits of manager employee interactions, viewed 19 August
2017, <https://launchbox365.com/blog/5-surprising-benefits-of-manager-employee-
interactions/>.
Perryer, C, Celestine, NA, Scott-Ladd, B & Leighton, C 2016, 'Enhancing workplace motivation
through gamification: Transferrable lessons from pedagogy.', The International Journal of
Management Education, vol 14, no. 3, pp. 327-335.
Rick, T 2011, 20 TIPS TO IMPROVE EMPLOYEE ENGAGEMENT AND PERFORMANCE,
viewed 19 August 2017, <https://www.torbenrick.eu/blog/performance-management/20-tips-to-
improve-employee-engagement-and-performance/>.
Waber, B, Magnolfi, J & Lindsay, G 2014, Workspaces That Move People, viewed 19 August
2017, <https://hbr.org/2014/10/workspaces-that-move-people>.
8
Dickson, G 2016, 20 Simple Ways to Increase Motivation in the Workplace, viewed 19 August
2017, <http://blog.bonus.ly/20-simple-ways-to-increase-motivation-in-the-workplace/>.
Negroni, D 2014, 5 surprising benefits of manager employee interactions, viewed 19 August
2017, <https://launchbox365.com/blog/5-surprising-benefits-of-manager-employee-
interactions/>.
Perryer, C, Celestine, NA, Scott-Ladd, B & Leighton, C 2016, 'Enhancing workplace motivation
through gamification: Transferrable lessons from pedagogy.', The International Journal of
Management Education, vol 14, no. 3, pp. 327-335.
Rick, T 2011, 20 TIPS TO IMPROVE EMPLOYEE ENGAGEMENT AND PERFORMANCE,
viewed 19 August 2017, <https://www.torbenrick.eu/blog/performance-management/20-tips-to-
improve-employee-engagement-and-performance/>.
Waber, B, Magnolfi, J & Lindsay, G 2014, Workspaces That Move People, viewed 19 August
2017, <https://hbr.org/2014/10/workspaces-that-move-people>.
8
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