Global Management: Skills and Development Action Plan

This essay explores the essential skills required for effective global management, particularly in leading multicultural workforces. It emphasizes the importance of communication skills, motivation, and intellectual stimulation, linking these to transformational leadership styles. The author assesses their own skills, identifying communication and motivation as areas for improvement. An action plan is presented to develop these skills through specific activities like practicing active listening, engaging in multicultural groups, and fostering an optimistic outlook. The plan includes timelines for achieving these goals, focusing on enhancing communication, teamwork, and overall personality to become a more effective global leader. The essay concludes that developing these skills is crucial for managing global teams and achieving organizational goals.

Running head: SKILLS IN GLOBAL MANAGEMENT
Skills in Global Management
Name of the Student
Name of the University
Author’s Note

1SKILLS IN GLOBAL MANAGEMENT
Introduction
Increased globalisation is leading the organisations to accommodate a culturally
diverse workforce that have a number of benefits. These multicultural workforces shares the
differences and commonalities that helps the organisation to explore wide range of idea and
increased organisational performance. However, the benefits can only be attained on
increased management efficiency developed by the manager. Hence, the efficiency of a
global workforce is equivalent to the management efficiency held by the global manager.
This essay will reflect upon the skills required as well as the skill I need developed for
directing a global workforce. The later part of the essay will identify the action plan required
to develop my skills in particular areas identified.
Skills Expected to manage global environment
As mentioned, global managers requires a number of skills that helps them leading the
multicultural workforce. According to my understanding, global managers must develop
excellent communication skills that helps them in number of aspects such as team building,
diversity management, dealing with problems, surviving catastrophe and relationship
development process. Global managers are responsible for both building and managing team
with multicultural employees by bringing them together for performing a single task. Hence,
an efficient multicultural team is expected to develop efficient communication between the
employees and develop healthy relationship with each other. Moreover, I think that the global
leaders are viewed as role models the employees are to follow. Hence, it is important for the
manager to reflect charismatic personality that will influence the employees to devote
themselves towards the work and try to achieve the position held by the leader. Moreover, I
observed that the motivation factor is of primary importance to lead a global multicultural
team. It is expected from the leaders to reflect optimism and encourage their employees by

2SKILLS IN GLOBAL MANAGEMENT
motivating them at work. It might be sharing feedback and appreciation for the job performed
by the subordinates or support them in their task as well as to direct them towards the desired
goal. Hence, motivation is another important skill a leader must poses for efficiently
managing the global workforce. Intellectual stimulation on the other hand is also an important
skill that helps the managers valuing the creativity and autonomy of the subordinate that
encourages them and increase their interest in devoting themselves towards the organisation’s
goal. Moreover, I understand that the Vroom’s expectancy helps the employees in aligning
the expectations with the organisational goal that results in attaining greater performance.
These are the skills required by the global leaders for efficiently managing their multicultural
workforce, which again can be linked with the transformational leadership style, which
expects similar skills from the leaders.
Personal Skill Assessment
Communication skills is the primary barrier that I need to work on as I lack in the
particular field. Though I have developed my skills to communicate to my colleagues from
the same cultural background, it is difficult for me to have a long conversation with
colleagues belonging from different cultural background. Moreover, I find it difficult to start
conversation with new people, as I require time to know the individual before properly
communicate with him or her. Presentation skills I developed in my career is also moderate,
which I need to work on before considering becoming a global leader as it is essential for the
leader to present a confident and encouraging figure before the subordinates. This will not
only help me in communicating with the subordinates, but also help in motivating them.
Secondly, I need to develop my ability to motivate and encourage people, which again
requires a high level of optimistic point of view. This requires me to train myself viewing
things from positive perspective to constantly motivating the subordinates and appreciate
their effort. This can be attained thorough self-actualisation as it helps building motivation.

3SKILLS IN GLOBAL MANAGEMENT
Action Plan
Area of Development Plan Time
Communication Practice listening to others before
commenting
3 months
Involve myself in multicultural
groups
6 months
Practicing non-verbal
communication skills using smile
and gesture
6 months
Practice expressing honest
opinion
3 months
Develop speaking skills, which
includes clear pronunciation,
moderate voice and withhold
emotions.
6 months
Personality Practice identifying positive
aspects in everything
12 months
Practice respecting other’s
thoughts by appreciating them
6 months
Read motivational articles 6 months
Teamwork Engage in group activities 3 months
Start discussion in group 6 months
Effective goal setting 3 months
Foster online learning community 12 months

4SKILLS IN GLOBAL MANAGEMENT
Conclusion
It can be concluded from the above discussion that the global leaders requires a
number of skills, among which the communication skills can be prioritised as this particular
skill is involved in every other characteristics developed by a global manager. In short, on
needs to develop transformational leadership style for managing a global workforce. The
action place I developed can effectively help me in developing the skills of communication,
teamwork and personality that I lack in course of becoming a global leader.