Management Communication Strategies for a Global Project Team Report

This report presents a detailed communication plan for a new project managed by Jane Wilson, the Marketing Director of Sunshine 100, involving a global team across various countries including China, India, USA, Australia, and Brazil. The report addresses the importance of effective communication in a multicultural environment, focusing on email communication, cultural differences, and team dynamics. It includes an example email announcing the first telephone conference call, strategies for managing communication styles, and a discussion on key tasks and processes. The report also explores methods to minimize future problems and conflict situations within the team, offering a comprehensive guide for cross-cultural communication in project management. References are also provided to support the arguments.

Running head: MANAGEMENT COMMUNICATION
Management Communication
Name of the student
Name of the university
Author Note:

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Table of Contents
Introduction................................................................................................................................3
E-mail.........................................................................................................................................3
Management of all the differences in communication styles.....................................................4
Specific Cross-Cultural Communication Styles.........................................................................4
Evaluation of the key task and processes that are issued to be addressed in the new team.......5
Minimise Future Problems and Conflict Situations...................................................................5
Conclusion..................................................................................................................................6
References and Bibliography.....................................................................................................7

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Introduction
The report here has presented a detailed communications plan for a new manager who
is in charge of a new project. As the project will have a global reach, the project team has
been appointed from across the global offices of the company that includes people from
countries like China, India, USA, Australia, Brazil and many more similar as such. The
involvement of a number of different employees from the likes of 8 different countries
increases the importance of the project and makes the project one of the most important and
exclusive in nature. The report has presented out a detailed communication plan that can be
helpful to schedule and organize the project in a successful manner.
E-mail
To,
Dear Colleagues;
Subject: (Announcement of the first telephone conferencing call)
This is to inform you the fact that I Jane Wilson has been appointed as the Marketing
Director of “Sunshine 100” recently. As many of you might not know me, I had been earlier
the director of Social Media in the organization and has recently been upgraded to the post of
the marketing director. The following e-mail is being send to start the project titled “Kids
Eats” which is the new project of the company. As you have already been briefed about the
project I want you to know that I have already fixed a date regarding the start of the new
project. It is important for us to conduct a virtual meeting in order to initiate the details of the
project. It is important for the conduction of the virtual meeting as because I will not be able
to meet each one of you personally. We have decided to conduct the meeting on 11th
September, 2019 at around 12 PM from Melbourne. The standard times can be adjusted by
you in a proper manner and must be informed to me through e-mail. I would like your

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wholesome cooperation through this new project and together with your dedicated and loyal
effort will be able to make the project a success.
Thanking You,
Jane Wilson (Marketing Director of Sunshine 100)
Management of all the differences in communication styles
The globalized world has brought forward new opportunities and new skills to the
organization through the engagement of a number of different employees from different
cultures and backgrounds. The new project in “Sunshine 100” will be managed by a group of
different people from 8 different countries. The involvement of these people will lead to
different kinds of the organizational complexities. It is important for the management to
effect a proper communication channel with the help of Wilson to ensure success. The team
members must follow the listening styles and must actively listen to Jane. They must clarify
any kinds of the problems if they feel any problem. It is important for Jane to understand the
cultural differences and ensure the strategy in the most efficient manner. Therefore it is
important for the management to strategize the tactics of communication in the most
advanced manner.
Specific Cross-Cultural Communication Styles
The presence of a number of different kinds of the people in the ranks of the
following project makes the project most important one in nature. As because the project
being managed by Jane Wilson has a global reach, it is highly important for the management
of the business to address the issues of the project with utmost care and priority (Cramton et
al. 2001). The very first issue that must be addressed will be the section of a communication
style that will be capable of addressing the different elements of cross communication

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culture. Some of the strategies that might be taken to present a better communication plan
includes;
a. Formulation of a strong policy
b. A separate virtual network that can be accessed only by the team members of the
project
c. Communication only in English
d. The presence of a feedback corner
e. The freedom to the members to discuss any kind of issues and problems in the project
f. Presentation of regular updates
g. Regular updates must be presented in a clear and concise manner
Evaluation of the key task and processes that are issued to be addressed in the new team
According to, Hunsaker and Hunsaker (2008) the presentation of the best topics and
key tasks can help the management to address the project “Kids Eats” in a systematic
manner. Jane being the manager of the project has to appoint virtual skills to implement the
elements of the project and make them the best in the business. The key tasks that will be
involved in the following process are as follows;
a. Meeting- The conduction of regular virtual meetings is essential for the new project as
the increase in the number of projects can help address the issues of the project.
b. Feedbacks- The feedbacks from the members of the team can help to identify the
problems and address them in a structured manner. The proper address of the project
issues within time is a key responsibility for the business.
c. Monitoring- The monitoring of the business policies and the regular observation on
the project progress is essential for the success of the project.

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Minimise Future Problems and Conflict Situations
The future problems and issues can be solved at time by constant observation. The
constant observation (Binder 2016). The presence of the cross cultural people can invite
problems in the project and therefore Jane has to act smartly by closely observing the
progress of the project at each intervals to ensure the success of the project (Hudelson et al.
2016). Such a strategy can help minimize the future problems and will surely mitigate the
conflict situations.
Conclusion
The following report has been able to address the problems with the communication
plan and has presented a communicative plan that can be employed by the organizations to
address different cross cultural and multi-dimensional communication issues. The report can
thus be said to be an ideal study for the cross cultural communication in project management.

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References and Bibliography
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management across borders. Routledge.
Brière, S., Proulx, D., Flores, O.N. and Laporte, M., 2015. Competencies of project managers
in international NGOs: Perceptions of practitioners. International Journal of Project
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Cramton, C.D., 2001. The mutual knowledge problem and its consequences for dispersed
collaboration. Organization science, 12(3), pp.346-371.
Ho, M. and Bauder, H., 2012. ‘We are chameleons’: identity capital in a multicultural
workplace. Social Identities, 18(3), pp.281-297.
Horwitz, F.M., Bravington, D. and Silvis, U., 2006. The promise of virtual teams: identifying
key factors in effectiveness and failure. Journal of European Industrial Training, 30(6),
pp.472-494.
Hunsaker, P.L. and Hunsaker, J.S., 2008. Virtual teams: a leader's guide. Team Performance
Management: An International Journal, 14(1/2), pp.86-101.
Levinson, W.A., 2016. Lean Management System LMS: 2012: A Framework for Continual
Lean Improvement. Productivity Press.
Mach, M. and Baruch, Y., 2015. Team performance in cross cultural project teams: The
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Maduka, N.S., Edwards, H., Greenwood, D., Osborne, A. and Babatunde, S.O., 2018.
Analysis of competencies for effective virtual team leadership in building successful
organisations. Benchmarking: An International Journal, 25(2), pp.696-712.

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Marlow, S.L., Lacerenza, C.N. and Salas, E., 2017. Communication in virtual teams: A
conceptual framework and research agenda. Human Resource Management Review, 27(4),
pp.575-589.
Matveev, A.V. and Nelson, P.E., 2004. Cross cultural communication competence and
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Purdy, M.W. and Manning, L.M., 2015. Listening in the multicultural workplace: A dialogue
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