HI6008 Semester 1/2018: Literature Review on Global Team Management

This literature review examines the complexities of managing global teams, highlighting the shift towards worldwide collaboration in multinational organizations. It discusses the advantages of global teams, such as access to diverse knowledge and improved efficiency, while also addressing challenges like communication barriers, cultural differences, and the need for robust technological infrastructure. The review synthesizes various authors' perspectives on strategies for effective global team management, including establishing clear objectives, fostering transparency, and leveraging technology to maintain control and coordination across dispersed teams. It emphasizes the importance of standardized policies, performance measurement, and leadership in motivating and guiding global teams towards achieving organizational goals, while also acknowledging the impact of political, social, economic, and legal factors on team dynamics and performance.

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Contents
Introduction.................................................................................................................................................3
Project Objective.........................................................................................................................................3
Project Scope...............................................................................................................................................3
Literature Review........................................................................................................................................3
Appendix 1...................................................................................................................................................3
Challenges faced while managing global teams.......................................................................................3
Conclusion...................................................................................................................................................3
References...................................................................................................................................................5

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Introduction
The term worldwide group is the idea in which the colleagues are scattered everywhere
throughout the world and are taking a shot at a comparative errand or undertaking. Worldwide
virtual groups make the appropriation of the idea in which the team mates are made involved and
make the achievements of the prerequisites of the task, with a base physical co-activity with
alternate individuals and permitting the other multinational organizations (Hair et al., 2015).
There is differed scope of purposes behind which the worldwide groups are required to be
worked by the multinational organizations. These groups offer the number of focal points to the
in-chip away at ventures. The colleagues approach over every one of the information and the
required data from an edge of the world which gives a lift to the activities and functionalities and
furthermore a faultless workplace is produced. There is the number of frameworks that are
utilized by the worldwide groups for executing tasks and different functionalities which help
them in conveying an expansion to their proficiency and adequacy. For building up a worldwide
group defining a shared objective for the partners ought to be the prime most criteria.
Furthermore, an abnormal state of straightforwardness ought to be kept up as far as the
undertakings and the tasks on which the individuals are working. The world is changing and
everything around it and inside it is also changing in the similar context. Hence, the business is
becoming global and so as the companies are settling at various international locations. This
demand for teams which are made worldwide for taking up the operations of a
company(Sreejesh, Mohapatra and Anusree, 2014)y in a compatible manner so as to reach the
level of standards. So, this report consists of the views various authors have given upon
management of teams globally for similar operations of a firm which is internationally operating.
The beneath exhibited audit has been examined based on the Assignment 1 which is made
centered on the difficulties confronted while dealing with the worldwide groups.
Project Objective
 To demonstrated the management of the teams worldwide.
 To have a complete study upon team management.
 To make best decisions for managing operations at various locations.

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Project Scope
The scope of the project is to demonstrate the management of team globally which is the trend of
the upcoming scenario in the business sector where companies will be managing its people
around its various locations worldwide. This project completes the guidelines to manage the
team of a company which is operating worldwide on a large scale.
Literature Review
Globalization has impacted many countries very vastly, that business is now outgrowing to
various locations. Hence, most of the companies are going global with their operations. This in
return emphasizes on making teams at every unit where a company operates or the location
where a company is doing its business (McNabb, 2015). Hence, there are many outcomes and
many theories with statements have been given by various authors in order to manage the teams
globally. Also, there are many challenges which are an outcome of this experience while
conducting business other than in domestic countries. Management of teams on a global level
has been a challenging task and there are various hurdles which have to be taken into account.
Hence, in the words of Lilian, (2014) it has been stated that teamwork is the only key to reach
the goal of a company. So, it is very necessary to manage the teams in an efficient manner.
However, this task is very challenging when a company operates globally but it's not impossible.
There are several problems which keep on rising and have to be encountered (Lyon, Mšllering
and Saunders, 2015). As a company, it is the responsibility of it to provide similar kind of
services in each and every environment by following the rules and regulations which sometimes
leads to changes in the way of operations. This is converted as a major challenge as the changes
have to circulate and told to the people who are working as a team for the company.
Lasserre, (2017) states that in the management of the team worldwide technology plays a very
important part and it has to be taken into account with a huge perspective and a point on the top
of every business. While a change in any kind of policy of operation occurs technology plays an
important role to circulate that message to the coworkers and the team who is working on it. So,
there has to be a proper communication channel in order to have proper control over people who
are regarded as employees of the organization.
The author says that sometimes the control is loosened over a team because of the
decentralization of authority because of diverse operations at various locations (Thomas,

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Silverman and Nelson, 2015). So, in order to have control, there must not be too much delegation
of authority. This statement is a perfect example of losing control over the most of the operations
solution to which is appointing more professional people to work who are serious and capable of
handling such team in an organization according to job role for which they are being taken into
the company. Right people to the right job is the key to success for this kind of problems when
the operations are globalized and diverse in context to a company.
Gurung and Prater, (2017) contradict the statement by saying that the people who are appointed
to the job after many evaluations also sometimes lacks in the management of teams and
operations. This states that a complete structural diligence of power has to be there in the
company so that every person knows who has to do what rather than having any kind of
confusion or problem. For this complete internal software in order to manage the performance of
each and every person in a company has to be built. This will automatically be helping in
building a reward system through which employees will perform their best to achieve the targets
as well as their individual needs which are important in context to development (Reiche, Stahl,
Mendenhall, and Oddou, 2016).
The author also justifies that technology is what keeps connected whether it is an individual or a
business. It helps in the management of everything. The virtual world has become reality in real
terms which is a result of developments and continuous innovations. Hence, in the management
of teams, this can play a very positive as well as negative role depending upon the method a
company is using for itself. In other words, the company has to make obvious to appoint experts
to audit and make best-customized software in order to manage the teams which are working
across borders at various locations as this will impact the business (Binder, 2016). There is a
requirement of investment in this area of business so as to reach out to the best result for the
expansion of company's business.
Palacios et al., (2014) signifies that the policies of a company pay a very important role in having
a team on board. Following the same standards for the team all over the locations where the
company is operating will enhance the business standards and people will work in the same
context. Same rules for all and no discrimination will lead in results with greater efficiency for
the company's team as a whole no matter what the location is. Going global is a major task as it
requires a lot of analysis and forecasting so as to settle business in a whole new market but

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eventually with a proper planning it succeeds. Hence, all of the success is contributed by an
efficient team which is managed and maintained properly in context to operation.
In the words of author teamwork has been justified as the most significant aspect of a business
firm. As an individual alone cannot conquer the goals of an organization there is a huge team
working on it (Luthans and Doh, 2018). Hence, if a company has diversified locations as well as
business units than there has to be roles and responsibilities for each one of those units to put
their part in contribution for the successful achievements of a goal. Management of which has to
be controlled and monitored by appointing the individual who is capable of doing so at various
units. This will help in taking a huge account of each and every person overall development
inside the company as well the team it is working in.
Performance measurement is also a factor which creates a huge challenge for the global
management of the team. So George, Grenville, Joshi and Tihanyi, (2016) justifies that a
company has to set certain standards which are followed everywhere it is operating so as to make
sure that each and every individual who is on board is contributing to the development of the
company in the best possible way (Downey and Bedard, 2018). It is very important for a firm to
have people who give their best in each and every task they do by keeping them properly
motivated. Hence, this is also a factor which has to be taken into account.
Managing the people worldwide is a task as the company has to bring each one of them onto the
same page and same thought perspective despite the fact having various views. Compiling as a
team from various nations to work as a team which is globally associated with a name and
operations that is called a company has to be managed properly. The author also says
coordination is one such factor for each organization to take care of the company and the
performance of the team in line in accordance with the required standards. Each individual in a
company is hired for a purpose which it has to fulfill no matter what the location is or at it is
going to be. But there has to be proper guidance and people who can assist those teams to work
according to a company and its norms.
Hence, appointing proper people on board is also a task of team management where people have
to be assisted (Laudon and Laudon, 2016). A leader is the one who guides and shows the
direction of the path but the team as a whole in a company moves upon that according to their
capabilities and capacities. Likewise, it is the duty of a leader to motivate every individual to
operate in a manner where it outgrows its skills and develop more as an individual which in

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return is a profit for the company. The best the candidate the best the team management will be.
There has to a proper channel of recruitment as for when a person is taken into the firm it should
be made sure that, that person is deserving and have the capability to serve as a proper employee
to the company.
Change is inevitable and there are many changes which keep on rising in terms of business and
they are challenges for the company to overcome and have smooth functioning. Hence, political,
social, environmental and legal issues are also one major part which plays important role in team
management according to the author (Lasserre, 2017). So, while operating in a company there
has to be a proper analysis of these factors in order to have proper outcomes of the operations
without any problems. Various policies, economic scale, and factors play an important role in
motivating a team. As the member of a company is rewarded according to the benefits a
company is getting from the economy of that country. Any type of major or minor changes
which happens in a country also plays an important role in the management of a team. By this,
the operations are affected so as the teams are for their roles and procedure they were following
previously.
It has been defined that there are minor issues which have to be taken care of for example
network while communicating plays a major role in management of teams (Bryman and Bell,
2015). If the network fails to perform as it is supposed to do at the point of time than everything
fails to be completed at the given point of time. In the management of team, network place an
important role in order to make everything easy and firmly going for a company. Language can
be another barrier to operations globally. Hence, teams have to be selected according to the
preference of the language of a country. This creates a huge problem when it is not in a proper
manner. Expatriate candidates for each operation have to be taken so as to manage teams
worldwide according to the author.
There are various changes which keep on rising in terms of many internal and external factors
which affects the framework of a business (Hair et al., 2015). In order to comply with these
challenges also there has to be proper conducting of activities so as to have a team which is
worth relying upon. Hence, a company faces this challenge in the new market that it has to make
people train for its operations either by bringing them to the Headquarter or sending people to
these places to train them. Training plays an important role in having the most effective team for
the operations of a company (Bird and Mendenhall, 2016). It is also a part of the management of

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a team in a proper manner. Hence, a trainer has to be very well chosen by the company to deliver
the knowledge further to the employees who are there in various markets of operations of a
country (Bryman, 2017).
Appendix 1
Challenges faced while managing global teams
Conclusion
After summing up the above-executed analysis it has been concluded that managing global teams
is one of the crucial tasks for any of the multinational corporation and it should execute with a
greater level of efficiency and effectiveness. And as it is a broader concept there is the number of
advantages and disadvantages that will be faced by the multinational organizations while
managing their global teams. After analyzing the above-presented review it has been clearly
stated that the business corporations are facing the number of issues and challenges in the
management of global teams. The above report is majorly focused on the various research
methods that have been used for collecting the data. The literature review has been presented
after analyzing the various journal articles of some of the renowned authors.

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References
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across borders. New York: Routledge.
Bird, A. and Mendenhall, M.E. (2016) From cross-cultural management to global leadership:
Evolution and adaptation. Journal of World Business, 51(1), pp.115-126.
Bryman, A. (2017) Quantitative and qualitative research: further reflections on their integration.
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Bryman, A. and Bell, E. (2015) Business research methods. Oxford University Press, USA.
Colomo-Palacios, R., Casado-Lumbreras, C., Soto-Acosta, P., García-Peñalvo, F.J. and Tovar, E.
(2014) Project managers in global software development teams: a study of the effects on
productivity and performance. Software Quality Journal, 22(1), pp.3-19.
Downey, D.H. and Bedard, J.C. (2018) Coordination and communication challenges in global
group audits. Auditing: A Journal of Practice and Theory.
George, G., Howard-Grenville, J., Joshi, A. and Tihanyi, L. (2016) Understanding and tackling
societal grand challenges through management research. Academy of Management Journal,
59(6), p.1880.
Gurung, A. and Prater, E. (2017) A research framework for the impact of cultural differences on
IT outsourcing. In Global Sourcing Of Services: Strategies, Issues And Challenges (pp. 49-82).
Hair Jr, J.F., Wolfinbarger, M., Money, A.H., Samouel, P. and Page, M.J. (2015) Essentials of
business research methods. New York: Routledge.
Lasserre, P. (2017) Global strategic management. London: Palgrave.
Laudon, K.C. and Laudon, J.P. (2016) Management information system. Pearson Education
India.
Lilian, S.C. (2014) Virtual teams: Opportunities and challenges for e-leaders. Procedia-Social
and Behavioral Sciences, 110, pp.1251-1261.
Luthans, F. and Doh, J.P. (2018) International management: Culture, strategy, and behavior.
US: McGraw-Hill.
Lyon, F., Mšllering, G. and Saunders, M.N. eds. (2015) Handbook of research methods on trust.
UK: Edward Elgar Publishing.

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McNabb, D.E. (2015) Research methods in public administration and nonprofit management.
New York: Routledge.
Reiche, B.S., Stahl, G.K., Mendenhall, M.E. and Oddou, G.R. eds. (2016) Readings and cases in
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orientation. US: Springer.
Thomas, J.R., Silverman, S. and Nelson, J. (2015) Research methods in physical activity, 7E.
Human kinetics.

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Appendix 1