Decision-Making Theory in Global Workplace: Outsourcing Feasibility

This presentation delves into the application of decision-making theory within the context of global workplace outsourcing. It highlights the importance of outsourcing in ensuring operational quality, minimizing business costs, and enabling companies to focus on core business units. The presentation outlines key steps for evaluating the feasibility of outsourcing decisions, including determining feasibility, evaluating initial investment, and assessing economic benefits. It contrasts descriptive and prescriptive perspectives in decision-making, emphasizing the role of specific situations, commitment, team growth, and multiple perspectives. Critical systems thinking and frameworks are discussed as tools to advise managers on optimal resource utilization. The presentation also touches upon critical thinking, addressing challenges, analyzing reasons, and improving performance, supported by a list of academic references related to decision-making, outsourcing, and related concepts.

Decision-making
theory in global
workplace

Outsourcing and its
importance
 Outsourcing helps the company in
ensuring operational quality.
 Helps in minimising the business cost.
 Helps the company in focusing on its
core business units.

Steps to evaluate the
feasibility of outsourcing
decision
 Determining the feasibility of decision
taken for outsourcing

 Evaluation of initial investment

 Determination of economic benefits and
final decision-making

Meaning
Perspective
What people should and can do
Descriptive
What people actually do or have done

Reason of selecting perspective decision making
Specific situation
Commitment Growth for teams
Multiple perspective

Critical system thinking
Framework that advise the
manager for the best use.

Critical thinking
 Address the challenges
 Analyse reasons
 Improve performance

References
Klausen, R. K., Blix, B. H., Karlsson, M., Haugsgjerd, S., & Lorem, G. F.
(2017). Shared decision making from the service users’ perspective: A
narrative study from community mental health centers in northern Norway.
Social Work in Mental Health, 15(3), 354-371.
Dane, E., & Sonenshein, S. (2015). On the role of experience in ethical
decision making at work: An ethical expertise perspective. Organizational
Psychology Review, 5(1), 74-96.
Huang, M. Y., Tu, H. Y., Wang, W. Y., Chen, J. F., Yu, Y. T., & Chou, C. C.
(2017). Effects of cooperative learning and concept mapping intervention on
critical thinking and basketball skills in elementary school. Thinking Skills and
Creativity, 23, 207-216.
Arnold, R. D., & Wade, J. P. (2015). A definition of systems thinking: a
systems approach. Procedia Computer Science, 44, 669-678.
Tremblay, S., Sharika, K. M., & Platt, M. L. (2017). Social decision-making
and the brain: A comparative perspective. Trends in cognitive sciences, 21(4),
265-276.

References
 Oshri, I., Kotlarsky, J., & Willcocks, L. P. (2015). The Handbook of
Global Outsourcing and Offshoring 3rd Edition. Springer.
 Gurung, A., & Prater, E. (2017). A research framework for the
impact of cultural differences on IT outsourcing. In Global
Sourcing of Services: Strategies, Issues and Challenges (pp. 49-82).
 Alkhuraiji, A., Liu, S., Oderanti, F. O., & Megicks, P. (2016). New
structured knowledge network for strategic decision-making in IT
innovative and implementable projects. Journal of Business
Research, 69(5), 1534-1538.
 Aubert, B. A., Kishore, R., & Iriyama, A. (2015). Exploring and
managing the “innovation through outsourcing” paradox. The
Journal of Strategic Information Systems, 24(4), 255-269.
 Sumo, R., van der Valk, W., Duysters, G., & van Weele, A. (2016).
Using performance-based contracts to foster innovation in
outsourced service delivery. Industrial Marketing Management, 59,
12-24.