Exploring Globalisation's Impact on Barclays: A Case Study

This project investigates the positive economic, cultural, and ethical impacts of globalisation on the various functions within Barclays Bank, a leading British commercial bank. It provides an in-depth analysis of globalisation, examining its effects on the bank's operations, marketing, and human resources. The project includes a project management plan detailing cost, scope, time, quality, communication, and risk management. It also covers a work breakdown structure, a Gantt chart, and a research methodology that uses questionnaires for data collection and analysis. The findings highlight the economic benefits of globalisation, such as business expansion and increased financial stability, as well as cultural developments and ethical improvements in employee behavior. The project's aim is to analyze the suitability and relevance of globalisation's impacts on Barclays' profitability and productivity. The research also suggests recommendations for further study and concludes with a reflectional analysis of the project's findings. The project is designed to understand the effect of globalization on business functions and operations and also assess the scope of business expansion, growth, and productivity.

Managing A Successful Business
Project

Table of Contents
INTRODUCTION...........................................................................................................................3
Background of the Research.......................................................................................................4
Aim of the project: .....................................................................................................................5
Project management plan: ..........................................................................................................5
Work Breakdown structure: ......................................................................................................9
Gantt chart: ................................................................................................................................9
Research methodology and data collection: .............................................................................11
Analysis & interpretation: ........................................................................................................13
Recommendation on findings: .................................................................................................19
Reflectional analysis: ...............................................................................................................19
CONCLUSION..............................................................................................................................21
REFRENCES.................................................................................................................................22

Title of the project: “To explore the positive economic, cultural and ethical impact of
globalisation on different functions within a business organisation”. A case study on Barclays.
INTRODUCTION
Globalisation is a continuous process of integration and interaction among various
people, business entities as well as government of different countries. It is a long lasting through
which business or any company develops their international business level (Chen, 2012). This
project will be carry out on the Barclays bank, which is the leading British commercial bank,
deals in financial services and investment generation. This business organisation is currently
headquartered in City of Manchester, United Kingdom. As, globalisation is necessary to uphold
or carry business expansion for longer period of time.
Apart from this, report will be cover on covering aim of the project and outline various
objectives, including the aspects of cost, time, scope, communication and quality of a project
management plan. This report will also covers concepts of Gantt chart and work breakdown
structure. Lastly, report will also cover analysis & interpretation on the basis of questionnaires.
In short, small scale research will be undertaken to find suitable results out of complete research.
Brief summary: Impact of globalisation will be side of positive & negative to Barclays
bank operation, as it deals with making continuous changes in functioning of every business
operation along with encouraging higher profitability & productivity.
Positive impact of globalisation in context with Barclays bank in the UK:
Economic: Globalisation has been included business activities related to expansion,
growth formulation along with bringing down sustainability into the business function, which
simply resulted into an increased the economic strength & opportunities for the Barclays bank. It
has simply brought business power & potential to economic scenario and financial stability of
the Barclays bank. In the United Kingdom, globalisation has resulted in long lasting business
relationship with nations of Europe, Asia etc.
Cultural: Globalisation has been proved for cultural development through creativity and
usage of various innovative product & services with an intention to develop social leads.
Globalisation has simply brought interest of an individual entity for development of social
awareness and work for its long welfare (Ong, 2015). In context with Barclays bank,
globalisation has led to cultural development of societal people and growth of this leading bank.

Ethical: Globalisation has brought productive employee's attitude & behaviour who are
working in different functions of the Barclays bank and its branches. It has been led to ethical
regulation, code of conduct along with effective working its business environment. Ethical issues
can be solved through sustainability practices towards business regulation (Lai, 2017). For
Barclays bank, globalisation results into sincere work, positive behaviour and development of
business structure.
Background of the Research
This research study is based on finding impact of globalisation on business function &
operation of the Barclays bank. It has been noticed that every business have different structure
components such as operation, marketing, human resource & accounts etc., which are simply
responsible for business growth & productivity for future tenure. In context with Barclays bank,
these organisational function are focused towards ascertaining scope of business expansion and
enables higher growth and productivity from its business operation (Planken, 2010). Also,
impact of political, cultural & ethical aspects is huge and wide to put both positive & negative on
business activities. As, this project will be carried on Barclays bank. Brief discussion of its
business function are as follows:
Operation: Globalisation has led to productive control of business process of Barclays,
through involvement of technology, artificial intelligence and human empowerment. Hence, it
has been proved operations of Barclays bank are more easy and convenient to carry on. Thus, it
will be beneficial for higher productivity & profit generation.
Marketing: Globalisation has brought different promotion channels for marketing Dept.
of Barclays bank along with higher suitability to acquire customer attentions. Through inter-role
of advertisement agencies, promotion of products & services has led to creation of brand image
and Barclays bank reputation.
Human resource: Human resource regulation has become effective through globalisation
practices and strategic planning to motivate workforce to get their bigger contribution to success
of its business operations & activities (Kankaanranta, 2016). In context with Barclays Bank, by
fair practices of human resource role, manpower regulation has compensatory to performance &
success of its profit success.

Aim of the project:
The clear aim of this project is “To explore the positive economic, cultural and ethical
impact of globalisation on different functions within a business organisation”
Objectives:
 To understand the concept of globalisation
 To explore positive impact of globalisation onto the business function of Barclays bank
 To analyse suitability and relevancy of impacts on profitability & productivity of this
leading bank.
Research question:
 What do you understand by term globalisation ?
 What are major impacts of globalisation in context with business functions of Barclays ?
 What are the major suitability & relevancy of impacts of globalisation on profitability of
this leading bank ?
Project management plan:
PMP is a formal, approved document used to manage project execution. Project
management plan records various actions which are necessary for defining, prepare, integrate &
co-ordinate various planning activities. For this research project, project management plan is as
follows:

Project Title
“To explore the positive economic, cultural and ethical impact of
globalisation on different functions within a business organisation”. A
case study on Barclays
Project Management Plan
Company Name: The name of the company is Barclays bank, which is the leading bank
of UK territory, known for its renowned bank services and investment
generation. It is currently headquartered in Manchester, United
kingdom.
Cost
Cost is a major element of every research project. This is why because
of fulfilment of funds needs ascertained by project manager to carry out
assigned project to arrive at valid conclusion. Project manager needs to
structure required budget to carry on project task such as deciding
topics, finding required resources and hiring of adequate manpower etc.
(Lubinski, 2012). This cost will also includes collecting
data/information from respondents and higher involvement of people,
by giving training to them in pre-stage of this project. In this research,
budgeted cost has been set to £1500 and also additional funds of £120
has been saved to reserves to bear any future expenses. This cost will
be incurred in data collection, hiring workforce and using data
technology to accumulate data at one place. In addition, Barclays
actually requires funds of £150 to expand their business functioning to
another level. Budget of add on £650 has been arranged to do develop
financial services & required infrastructures.
Scope
This research project will be helpful to identify various business scope
and opportunities associated with business goals & targets. In response,
Barclays bank is looking for their business development such as
increasing business size & structures, expanding operation along with

hiring of more and more employee's (Jones, 2016). Involvement of
globalisation could effect business growth of Barclays bank. In
addition, this project would help Barclays to find what steps they can
take to overcome negative impacts of globalisation onto the business.
Time
Time is most important element for every business project. As, it helps
to maintain flow of project within measures to keep deadlines into the
mind. Any project, whether assessment or research, time is a one most
variable to complete work on time duration (Incelli, 2013). In this
project, time period of 2 months has been set to complete defined tasks
assigned. This time will start from deciding of topic, structuring of
questionnaire, analysis along with finding valid conclusion & results.
Actually, these two months are divided into two parts: first month for
setting aims and objectives of research project and second months will
be for doing survey, interpretation & analysis to arrive at the valuable
conclusion. Apart from this, Barclays needs one year minimum to
expand their business at the another level. In this project, major focus
will be prefer to time & cost saving.
Quality
Quality is more essential and necessary part of every business project.
Through this, knowledge of effective working along with quality rise to
work. In this project, manager has decided to includes SPSS, which is a
statistical tool to calculate data & doing analysis in a productive
manner (Bjurko, 2010). Also, plagiarism check tool will be used to
check whether any copy paste has not been happened to maintain real
identity of the project. Total quality measurement technique should be
used to enables productive quality out of the entire project along with
pilot testing to know at what level collected data/information will
survive and what will be its suitability. SPSS and plagiarism check is
the major concern here in this project.

Communication
In this business project, mostly verbal communication will be used.
Project manager should give effective training to their team members
to build their communication on next level. This resource will be
helpful to conduct survey, take interviews and supplement observation
to collect data/information for this research project of globalisation.
Risk
In this project, various risk has been found such as shortage of funds t
the time of project, failure of manpower, because of insufficient skills
and information, limited time & resources allocation. To overcome
this, proper assessment of future risks is required along with allocation
of any shortcomings impact on this project.
Resources
In this research project, various resources such as skilled manpower,
funds, time, communication etc., will be used for success of this project
(Gebauer, 2013). Project manager needs to confirm inputs with
Barclays bank to allocate funds accordingly. Project manager has been
suggested to do continuous evaluation of their resources to maintain its
validity & suitability to arrive at the valid conclusion of this research
project. In this project, manager should adopt strategic planning to keep
resources at safe zone.
Type of Research
Primary and
Secondary
Descriptive research will be used, which is a type of design to draw full
chart how to accomplish the defined goals and targets. Apart from this,
project will also cover investigation process, data analysis and more.
In this research project, primary data will be used to know exact
number of the respondents (Edvardsson, 2014). Also, primary data will
be ascertained by the help of well-structured questionnaire, doing
observation and taking interviews of the people. Along with this,
secondary data collection will be taken care, through use of books,

Quality and
Quantity
journals, newspaper, internet etc.
In this business project, Major focus will be given to quantitative part
of research. In this type of research, priority will be given to collection
of data/information with the help of well-structured questionnaire,
observation and taking interviews of respondents.
Work Breakdown structure:
WBS is basically termed as well-defined structure, through which project manager
divides the complex or critical work of the project in small units or parts, so that the project will
be completed in the given time tenure. Also, WBS will assist project manager in executing,
managing & controlling the given research project on result outcomes based manner (Smith,
2014). The small units or parts are given to the team people, so that they would complete their
designated work with available power or efficiency. Through this structure, project manager of
this project will estimates the cost of project required to arrange and perform execution as per the
goals set to accomplish valid conclusion. In this research project, work breakdown structure will
be divided into four different phases: initiation, planning, execution and evaluation stage.

Gantt chart:
This chart was developed by Henry L. Gantt, who was great engineer. This structured
chart is a graphical representation of every work or task, with the clear response that project
manager will easily estimate the time, phases or track the activities for completing the project in
the given time period (Tushman, 2010). The activities/tasks are categorised as per the individual
needs or priorities given in the Gantt chart. This would help project manager for tracking the
performance level of their team members for conducting this group project, in such a way, they
can provide training to least work performer. Along with this, the team mates should provide
their higher contribution on their respective tasks or work, which would helpful them for the firm
in bringing competitive advantage at the business place. For this research project, Gantt chart has
divided into different events on the basis of funds available to the team.

Research methodology and data collection:
Research methodology is the clear descriptive approach, which actually deals with taking
most relevant techniques for management of any research project. It involves the accurate data

collection with response of defined techniques required for collecting most suitable data. It is the
specific techniques used to identify, select, process and analyse information about the given
research topics (Smith, 2011). In this research project, methodology part will allow
comprehensive reader's to critically conduct & evaluate a study's overall validity and reliability.
Data collection: It consists two types of data collection: Primary and secondary methods.
Primary data are those data, which actually measured in terms of numerical. These types of
information are used to be collected through well-prepared questionnaire, observation and
interviews (Shang, 2012). On the other hand, secondary data's are used to be arrange through
newspaper, journals, magazines, text-books, internet etc. In this research project, main focus
should given to primary data collection, which will be carried after the preparation of well-
structured questions.
Sample size: The actual sample size for this research project will be 20 respondents.
Project Questionnaire
Name:
Age:
Gender:
Q1) Are you clearly aware with the concept of globalisation?
a) Yes
b) No
Q2) Is it relevant for Barclays bank to pick-up the concept of globalisation?
a) Yes
b) No
Q3) Do globalisation would contribute to Barclays bank in growing its operational activities?
a) Yes
b) No
Q4) What will be expected advantages of globalisation on Barclays bank as the business
functions ?
a) Enhanced higher profitability
b) Pick instant market growth
c) Acquire competitive advantage
Q5) Do globalisation will impact on defined policies & procedure of an entire Barclays?