Unit 6 MSBP Report: Globalisation's Impact on John Lewis' Business
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This report, focusing on John Lewis, examines the positive impacts of globalisation on business functions, including marketing, accounting, and human resource management. It explores economic, cultural, and ethical impacts, establishing project aims, objectives, and research plans to analyze the influence of globalisation on the textile industry and propose ways for John Lewis to expand globally. The report includes a detailed project plan with cost analysis, scope, time management, quality control, and risk assessment, utilizing both primary and secondary research methods. A work breakdown structure (WBS) is also provided to facilitate effective project management and ensure the achievement of organizational objectives, highlighting the importance of effective decision-making and strategic planning in a globalized business environment.

MANAGING A
SUCCESSFUL BUSINESS
PROJECT
SUCCESSFUL BUSINESS
PROJECT
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Table of Contents
Skeleton for Unit 6 MSBP – Created by..........................................................................................3
REFERENCES..............................................................................................................................24
APPENDIX....................................................................................................................................27
Skeleton for Unit 6 MSBP – Created by..........................................................................................3
REFERENCES..............................................................................................................................24
APPENDIX....................................................................................................................................27

Skeleton for Unit 6 MSBP – Created by
Introduction Globalisation refers to the trading of different countries with the help of
MNC’s which are involves in the trading and expanding their business in different nation across
the world. In this report, chosen organisation is John Lewis and it is a chain of high- end
department stores operating throughout the United Kingdom. Marketing function can support to
the growth of company and leads the globalisation. (Walker, 2015). Main aim of this report is to
establish aim and objectives that provides help the organisation to achieve its targets and goal.
There are following topics, which are discussed such as: to establish project aim, objectives and
period, small scale research & data collection, analysis of research and data using appropriate
tools and techniques. Apart from this, it is also talks about the value of understanding the
research to meet stated objectives, which support sustainable organisational performance.
Write about the following:
Positive impact of Globalisation in general to the businesses in the UK.
Economic Impact: Globalisation is core concept that assist in providing help to an
organisation for international trade practices. On the basis of these activities, an
organisation can easily enhance economy development practices by reducing barriers of
trade approaches.
Cultural Impact: Globalisation is a effective concept that assist in providing opportunity
to different culture employees with the help of employment services. Through this, an
organisation connects different culture individual at a single platform.
Ethical Impact: It is a required factor for those organisations who having a effective
presence in international business. For them, it is required to implementing ethics and
laws properly in operations and functions.
Background of the Research
John Lewis is the leading omni- channel retailer in United States which involves 37
department stores, 12 John Lewis at home and shops. It always wants to deliver quality products
and services to its consumers. Company wants to set highly competitive prices for all products so
it can easily survive in the global market. Organization is assisting competitiveness by
participating with new participants in market. Its focus is on satisfying customer needs and wants
which is the main reason behind its success at global level (Hoffman, Casnocha and Yeh, 2014).
3
Introduction Globalisation refers to the trading of different countries with the help of
MNC’s which are involves in the trading and expanding their business in different nation across
the world. In this report, chosen organisation is John Lewis and it is a chain of high- end
department stores operating throughout the United Kingdom. Marketing function can support to
the growth of company and leads the globalisation. (Walker, 2015). Main aim of this report is to
establish aim and objectives that provides help the organisation to achieve its targets and goal.
There are following topics, which are discussed such as: to establish project aim, objectives and
period, small scale research & data collection, analysis of research and data using appropriate
tools and techniques. Apart from this, it is also talks about the value of understanding the
research to meet stated objectives, which support sustainable organisational performance.
Write about the following:
Positive impact of Globalisation in general to the businesses in the UK.
Economic Impact: Globalisation is core concept that assist in providing help to an
organisation for international trade practices. On the basis of these activities, an
organisation can easily enhance economy development practices by reducing barriers of
trade approaches.
Cultural Impact: Globalisation is a effective concept that assist in providing opportunity
to different culture employees with the help of employment services. Through this, an
organisation connects different culture individual at a single platform.
Ethical Impact: It is a required factor for those organisations who having a effective
presence in international business. For them, it is required to implementing ethics and
laws properly in operations and functions.
Background of the Research
John Lewis is the leading omni- channel retailer in United States which involves 37
department stores, 12 John Lewis at home and shops. It always wants to deliver quality products
and services to its consumers. Company wants to set highly competitive prices for all products so
it can easily survive in the global market. Organization is assisting competitiveness by
participating with new participants in market. Its focus is on satisfying customer needs and wants
which is the main reason behind its success at global level (Hoffman, Casnocha and Yeh, 2014).
3
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Positive impacts of Globalization in different functioning of business like marketing,
accounting and human resource management as well as on operations.
Functions Impacts
Marketing Globalisation enhances the different modes of
marketing of brands and their products. MNC's
develops different modes like Social media,
Television advertisements and newspaper etc.
and globalisation spreads these mods over the
entire world in every nations and promotes the
level of marketing.
Accounting While trading with different companies of
different nations or performing the activities
like merging, amalgamation and comparison of
the business performance. Due to this issue it
becomes difficult to make comparison of two
or more MNC' s , so due to this reason the
Accounting Standard Board(ASAB) develops
the International Financial Reporting Standards
(IFRS) as global accounting standards for
international trading as this need emerges with
the globalisation.
Human resource Globalisation increment leads to better
opportunities for the common people of several
nations to work according to their desires in
different countries of the world and not only
this, it increases more opportunities to HR of
different companies to recruit the talented
people from different nations across the world.
Operational functioning Globalisation also enhances operational
4
accounting and human resource management as well as on operations.
Functions Impacts
Marketing Globalisation enhances the different modes of
marketing of brands and their products. MNC's
develops different modes like Social media,
Television advertisements and newspaper etc.
and globalisation spreads these mods over the
entire world in every nations and promotes the
level of marketing.
Accounting While trading with different companies of
different nations or performing the activities
like merging, amalgamation and comparison of
the business performance. Due to this issue it
becomes difficult to make comparison of two
or more MNC' s , so due to this reason the
Accounting Standard Board(ASAB) develops
the International Financial Reporting Standards
(IFRS) as global accounting standards for
international trading as this need emerges with
the globalisation.
Human resource Globalisation increment leads to better
opportunities for the common people of several
nations to work according to their desires in
different countries of the world and not only
this, it increases more opportunities to HR of
different companies to recruit the talented
people from different nations across the world.
Operational functioning Globalisation also enhances operational
4
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functioning of organisations of developing
countries by providing them advanced
technologies which helps the organisation to
complete their works in time and cost effective
manner.
Topic: “What are the positive economic, cultural, and ethical impacts of globalisation on
different business functions within an organisation”- “The case of John Lewis?”
Marketing is very important for an organisation because it aware the people about the
product and services and it helps to maximize the reach of company. Therefore, for the success
and growth of organisation it plays a vital role.
The main aim of report is to analyses the positive economic, cultural and ethical impact
of globalization on different functions of John Lewis.
Aims of the Project
“To determine the positive economic, cultural and ethical impact of globalisation on
business functions of John Lewis”
Objectives
To analyse the influence of globalisation on textile industry.
To determine the economical and ethical impact of globalize activities on marketing in
John Lewis.
To suggest the ways through which John Lewis can expand its business successfully at
global level.
To enhances the living standards of the people of different developing or undeveloped
nations across the world.
Research Plan
Project Title To analyse Positive economic, cultural and ethical
impact of globalisation on business functions, “ The
case of John Lewis”
5
countries by providing them advanced
technologies which helps the organisation to
complete their works in time and cost effective
manner.
Topic: “What are the positive economic, cultural, and ethical impacts of globalisation on
different business functions within an organisation”- “The case of John Lewis?”
Marketing is very important for an organisation because it aware the people about the
product and services and it helps to maximize the reach of company. Therefore, for the success
and growth of organisation it plays a vital role.
The main aim of report is to analyses the positive economic, cultural and ethical impact
of globalization on different functions of John Lewis.
Aims of the Project
“To determine the positive economic, cultural and ethical impact of globalisation on
business functions of John Lewis”
Objectives
To analyse the influence of globalisation on textile industry.
To determine the economical and ethical impact of globalize activities on marketing in
John Lewis.
To suggest the ways through which John Lewis can expand its business successfully at
global level.
To enhances the living standards of the people of different developing or undeveloped
nations across the world.
Research Plan
Project Title To analyse Positive economic, cultural and ethical
impact of globalisation on business functions, “ The
case of John Lewis”
5

Project Plan
Company Name: John Lewis
Cost It is an amount of money, which is required to
executing project activities in order to minimise cost.
John Lewis can try to reduce the cost of production so
that profits can be maximize (Ward and Levin, 2016).
To perform in global market it is necessary to minimize
the cost so that company will able to sale it products at
reasonable price, which help it to sustain in global
market and take the benefit of globalisation. Forcasted
budgets
Particular Amount in £
Cost of acquiring plan and machinery. 25000
Advertisement cost 8500
Infrastructure cost 20000
Cost involved in hiring of people 7000
Total cost 60500
Scope In these business operations, it ensures implementation
in investment activities, which is based on wider scope.
It is essential for the management to effectively use its
marketing function so that reach of organisation can be
enhanced at global level (Svensson and Wagner, 2015).
So it is observed that globalisation have a massive
impact on the organisation and nation as well.
Therefore, it has a broader scope in context to John
Lewis and the country. Company can grow its business
and increase its goodwill level that help in reaching
6
Company Name: John Lewis
Cost It is an amount of money, which is required to
executing project activities in order to minimise cost.
John Lewis can try to reduce the cost of production so
that profits can be maximize (Ward and Levin, 2016).
To perform in global market it is necessary to minimize
the cost so that company will able to sale it products at
reasonable price, which help it to sustain in global
market and take the benefit of globalisation. Forcasted
budgets
Particular Amount in £
Cost of acquiring plan and machinery. 25000
Advertisement cost 8500
Infrastructure cost 20000
Cost involved in hiring of people 7000
Total cost 60500
Scope In these business operations, it ensures implementation
in investment activities, which is based on wider scope.
It is essential for the management to effectively use its
marketing function so that reach of organisation can be
enhanced at global level (Svensson and Wagner, 2015).
So it is observed that globalisation have a massive
impact on the organisation and nation as well.
Therefore, it has a broader scope in context to John
Lewis and the country. Company can grow its business
and increase its goodwill level that help in reaching
6
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corporation to achieve the goals and objectives
Time: It is the responsibility of marketing manager to set time for each activity in context
to the project. To guide the workers at right direction it is necessary for John Lewis to
apply critical path approach. (Crawford, 2014). Deadline encourages employee in making
focus for profits and making completion of tasks in pre-determined time approximately
one or two weeks of period is required for proper guiding the workers. .
Quality For the success of organisation, quality plays a vital
role because every consumer want to buy better product
at reasonable price. Excellent quality of product
ensures long-term existence in market. Company is
engaged in providing services, which are based on
essential skills and knowledge. They are capable in
dealing with training and development program, which
is helpful for John Lewis to provide quality products to
the consumers. Therefore, director of John Lewis may
encourage their worker to execute their jobs and in best
manner so that quality of work could be observed at
their performance (Eskerod and Savage, 2015).
As an effect marketing, HR and finance of different
section can put their supreme attempt to keep the
quality in business activity. It assist an institution in
Globalization and maintain goodwill.
Risk Risk is the essential factor, which is associated with the
every business operational projects, and in business, it
is said by several authors “if there is no risk there will
be no gain”. Therefore, before conducting a research
project there is a need to analyse the risk. Business firm
can take calculating risk so that possibilities of failure
7
Time: It is the responsibility of marketing manager to set time for each activity in context
to the project. To guide the workers at right direction it is necessary for John Lewis to
apply critical path approach. (Crawford, 2014). Deadline encourages employee in making
focus for profits and making completion of tasks in pre-determined time approximately
one or two weeks of period is required for proper guiding the workers. .
Quality For the success of organisation, quality plays a vital
role because every consumer want to buy better product
at reasonable price. Excellent quality of product
ensures long-term existence in market. Company is
engaged in providing services, which are based on
essential skills and knowledge. They are capable in
dealing with training and development program, which
is helpful for John Lewis to provide quality products to
the consumers. Therefore, director of John Lewis may
encourage their worker to execute their jobs and in best
manner so that quality of work could be observed at
their performance (Eskerod and Savage, 2015).
As an effect marketing, HR and finance of different
section can put their supreme attempt to keep the
quality in business activity. It assist an institution in
Globalization and maintain goodwill.
Risk Risk is the essential factor, which is associated with the
every business operational projects, and in business, it
is said by several authors “if there is no risk there will
be no gain”. Therefore, before conducting a research
project there is a need to analyse the risk. Business firm
can take calculating risk so that possibilities of failure
7
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RESOURCES
can be lessen and result can be maximize.
Type of Research
Primary and Secondary
Quality and Quantity
There are two types of research method has been used.
Primary research: This research refers to
collecting data is with the help of primary sources or
direct source this is known as Primary research. For
example, direct interview, survey, questionnaire etc.
Secondary research: These are those
researches, which are already available with the
organisation from various sources (Kelly, Male and
Graham, 2014).
Qualitative research: This kind of research are based
on theoretical information in which researcher gathers
information through different resources.
Quantitative research: This kind of research are based
on numerical information in which mathematical and
statistical format used to gathering information.
Communication To enhance the communication with the help of modes
of communication that are formal and informal.
Resources Several type of resources required by the business in
order to expands the business of the businesses. human
resources, technology, money, raw materials,
machinery etc.
8
can be lessen and result can be maximize.
Type of Research
Primary and Secondary
Quality and Quantity
There are two types of research method has been used.
Primary research: This research refers to
collecting data is with the help of primary sources or
direct source this is known as Primary research. For
example, direct interview, survey, questionnaire etc.
Secondary research: These are those
researches, which are already available with the
organisation from various sources (Kelly, Male and
Graham, 2014).
Qualitative research: This kind of research are based
on theoretical information in which researcher gathers
information through different resources.
Quantitative research: This kind of research are based
on numerical information in which mathematical and
statistical format used to gathering information.
Communication To enhance the communication with the help of modes
of communication that are formal and informal.
Resources Several type of resources required by the business in
order to expands the business of the businesses. human
resources, technology, money, raw materials,
machinery etc.
8

Work Breakdown Structure for the Project
Work Break down structure (WBS) in business project and its management refers to the
transferal-oriented breakdown into small components; it means delegation of the teamwork into
manageable sections for the betterment of project management. Moreover, the work breakdown
structure (WBS) means hierarchical delegation of total criteria of work to be performed by
project management team in order to accomplish the project targets and makes it deliverable in
effective and efficient manner. Besides this, the Work breakdown structure pertain the
decomposition of the project work accordance with the divided small components. This all
process of delegation of project work is done with the motive of perfection in work and helps in
effective management of project work. This structure recognises the need of disunion of different
project arrangements, which are being done and consider the measures required for the
accomplishment of the project task. This systematic division of teamwork enhances the context
of leadership ability of manager to lead the team as well as their work effectively in correct
direction by rendering the clear vision about the project's aim and targets to whole team. The
work breakdown structure helps in enhancing the perfection in work and ensures the
effectiveness and efficiency in the team workings by session of allotted work for the specified
project (Weber and Feltmate, 2016). This strategy will also help the organization to acquire their
necessary objectives and this helps in enhancing the extension and advancement in business
entity. This technique helps mainly in ascertainment of management to make effective and quick
decisions along with making effectual strategies for extending the business beyond its limit or
enhancing the perfection and succession in performance of the business operational project.
Under the process of WBS, the bifurcation of the teamwork is done according to the ability and
working of several department or sections of the organization as it is essential for the betterment
in performance of assigned work. The work breakdown structure of project report is delegated as
follows;
Motive as well as the objective if the research
Literature critique
Conflicts featured by the company
Motive of research
Choice of target
Framing suitable plans and policies.
9
Work Break down structure (WBS) in business project and its management refers to the
transferal-oriented breakdown into small components; it means delegation of the teamwork into
manageable sections for the betterment of project management. Moreover, the work breakdown
structure (WBS) means hierarchical delegation of total criteria of work to be performed by
project management team in order to accomplish the project targets and makes it deliverable in
effective and efficient manner. Besides this, the Work breakdown structure pertain the
decomposition of the project work accordance with the divided small components. This all
process of delegation of project work is done with the motive of perfection in work and helps in
effective management of project work. This structure recognises the need of disunion of different
project arrangements, which are being done and consider the measures required for the
accomplishment of the project task. This systematic division of teamwork enhances the context
of leadership ability of manager to lead the team as well as their work effectively in correct
direction by rendering the clear vision about the project's aim and targets to whole team. The
work breakdown structure helps in enhancing the perfection in work and ensures the
effectiveness and efficiency in the team workings by session of allotted work for the specified
project (Weber and Feltmate, 2016). This strategy will also help the organization to acquire their
necessary objectives and this helps in enhancing the extension and advancement in business
entity. This technique helps mainly in ascertainment of management to make effective and quick
decisions along with making effectual strategies for extending the business beyond its limit or
enhancing the perfection and succession in performance of the business operational project.
Under the process of WBS, the bifurcation of the teamwork is done according to the ability and
working of several department or sections of the organization as it is essential for the betterment
in performance of assigned work. The work breakdown structure of project report is delegated as
follows;
Motive as well as the objective if the research
Literature critique
Conflicts featured by the company
Motive of research
Choice of target
Framing suitable plans and policies.
9
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Figuring and pass decision on collect data.
For conducting the research, it is inevitable to comprise and integrate all the components
of business entity. The entity has its own important factors as its essential during the era of
research work. John Lewis is a small and medium size organisation and it wants to grab the
opportunity so that it can survive at the global market (Chandrasekaran and Linderman, 2015).
So, for the motive of considering all the components for integration of arrangements essential
for the process of research which is conducting with the help of the primary source of research
or collecting data. Technological perfectionists of this entity has set up a summary comprises
with few inquiries in respect to make and analyse the impacts of advanced innovation operations
of business. There are 10 respondents are engaged in elaborating the scenarios and
accomplishing the goals of the project.
This critical analysis renders the essential data to the business entity and to supervisors
for the accomplishment of the objective to design the effective systems. Every task and operation
in context of research need a specific period in which they can accomplish the project targets.
Along with the particular ending goal to list these undertakings, organization selected important
wellhead of research and that is polling method.
Work Breakdown structure
10
For conducting the research, it is inevitable to comprise and integrate all the components
of business entity. The entity has its own important factors as its essential during the era of
research work. John Lewis is a small and medium size organisation and it wants to grab the
opportunity so that it can survive at the global market (Chandrasekaran and Linderman, 2015).
So, for the motive of considering all the components for integration of arrangements essential
for the process of research which is conducting with the help of the primary source of research
or collecting data. Technological perfectionists of this entity has set up a summary comprises
with few inquiries in respect to make and analyse the impacts of advanced innovation operations
of business. There are 10 respondents are engaged in elaborating the scenarios and
accomplishing the goals of the project.
This critical analysis renders the essential data to the business entity and to supervisors
for the accomplishment of the objective to design the effective systems. Every task and operation
in context of research need a specific period in which they can accomplish the project targets.
Along with the particular ending goal to list these undertakings, organization selected important
wellhead of research and that is polling method.
Work Breakdown structure
10
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11

Gantt chart: Gantt chart is another graphical representation form of the bar graph that
depicts and comprises with the outcomes in graphical manner. As per given information and
data, a Gantt chart is prepared for John Lewis
12
depicts and comprises with the outcomes in graphical manner. As per given information and
data, a Gantt chart is prepared for John Lewis
12
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