Project: Globalisation's Influence on River Island's Operations

This project examines the impact of globalisation on River Island, a multinational fashion retailer. It explores the influence of international trade on operations management, including supply chain sustainability and customer base expansion. The research utilizes interviews to gather primary data on employee perspectives regarding globalisation's effects, challenges, and benefits. Key themes include the adoption of strategic network planning and total quality management, the importance of technological innovation, and the advantages of increased customer base and market share. The project concludes with recommendations for River Island to enhance its operations in a globalized market, emphasizing lean management and operational contribution models. A reflective analysis of the research process highlights the importance of primary research and the understanding of globalisation's impact on business growth and innovation. The project uses a variety of research methods and data analysis techniques to support its conclusions and recommendations.

MANAGING A SUCCESSFUL
BUSINESS PROJECT

Table of Contents
INTRODUCTION...........................................................................................................................1
ACTIVITY 1....................................................................................................................................1
Aim..............................................................................................................................................1
Objectives....................................................................................................................................1
Questions.....................................................................................................................................1
Project management plan ...........................................................................................................2
Time frame..................................................................................................................................2
ACTIVITY 2....................................................................................................................................3
Research methods........................................................................................................................3
Data collection and results..........................................................................................................4
ACTIVITY 3....................................................................................................................................7
Data Analysis..............................................................................................................................7
Recommendation and conclusion.............................................................................................12
Reflective of own performance.................................................................................................12
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
Globalisation is a process of integrating and integrating with people across international
boundaries. The increasing globalisation is supportive tool for managing growth and
development in various countries (Leimgruber, 2018). Millions of companies have mangled
expansion of their brand and managing successful business operations like Marks and Spencer,
Zara, Gucci, Mc Donald's, River Island, etc. Developing interactional operation is a big time
growth opportunity which assist firms in increasing market share, customer base, etc. The
biggest support and reason behind increasing globalisation is information technology.
Classification of globalisation is based on three perspectives that is political, social and
Economic (Jones, 2013).
However, globalisation is beneficial of world economies because it aids in foreign direct
formulatedresearch is based on implication of trade across borders and its impact on operations'
management of multinational fashion retailer.
ACTIVITY 1
Aim
“To ascertain positive impact of implication of trade across borders on operation
management of company: A case study on River Island.”
Objectives
 To evaluate influence of globalisation on operations' management of River Island
 To assess increasing trade across borders of goods and services
 To analyse models and theories which are used by multinational organisation for
managing sustainability in operations
 To recommend measures for managing sustainability in operations management at the
time of trade across borders.
Questions
 Explain influence of globalisation on operations' management of River Island?
 Discuss on increasing trade across borders of goods and services?
 How models and theories are used by multinational organisation for managing
sustainability in operations?
 What recommendation can be made for managing sustainability in operations
management at the time of trade across borders?
1

Project management plan
 Costs: Cost of project will comprise expenses like, travelling, planning and conducting
interview, stationery and refresh. It is important to have smooth cost access for managing
smooth research process within time constraints.
 Scope: The scope of research is wide as the chosen topic is globalisation for which
scholar will be outlining wide range of information from primary sampled participants to
address researches question and frame appropriate research findings.
 Time: The project is limited to time constraints and therefore work and task are divided
on the basis of time for particular activities which is discussed in time frame. In
accordance with time frame drafting of aim and objectives and till final submission
research will take 8 weeks for completion.
 Quality: The focus of scholar is on high quality data and therefore research focused on
primary data collection which is best for determining present scenarios of the research
topic.
 Communication: Communication is related to primary data collection whee prior
telephonic permission will be taken from authorities of River island for conducting
review of employees. On addition, there will be one to one interaction with employee at
the time of interview.
 Risk: The potential risk of study can be limited and restricted response of sampled
participants which will be barrier for final analysis and outcomes.
 Resources: It is crucial part of project which helps the scholar in managing smooth of
study. It comprises stationers, proper space for conducting interview and analysis. Also
resources includes final storing of information like USB and laptop.
Time frame
Research
planning
activities
Week
1
Week
2
Week
3
Week
4
Week
5
Week
6
Week
7
Week
8
Selection of
Topic
Drafting aim
and
2

objectives
Drafting
Literature
review
Selection of
research
methods
Analysis of
data
Conclusion
and
recommenda
tion
Feedback
from client
and
necessary
modification
Final
submission
ACTIVITY 2
Research methods
Research approach: Approach of research methods assist the scholar in managing
planned procedure for conducting systematic study. Deductive and inductive are two commonly
used research approaches which offers different way of managing research project like when
implying use of inductive approach scholar is able to provide evidence and relation between
information on the basis of models and theories. On the other hand, in deductive approach
researcher is able to outline significant relationship between quantifiable results. Therefore, in
this study individual implied use of inductive approach which will assist the scholar in outlining
implication of trade across borders on operation management of River Island.
3

Research philosophy: Philosophy is a research tool which helps the scholar in deriving
appropriate phenomenon of data collection and analysis (Research Philosophy, 2018).
Interpretivisim and positivism are two commonly used philosophical research methodology
where positivism is based on deriving relationship between two properties which are related to
natural process or phenomenon. On the other hand interpretivism is implied by scholar when the
research aim and objectives are of human interest. Thus, the study is based on ascertaining
implication of trade across borders on operation management of multinational companies for
which investigator used interpretivism approach for studying human mind.
Sampling: It is process of choosing few relevant sources or participants for managing
data collection on research topics. There are two types of sampling method that probability and
on probability which is further classified into simple random sampling, stratified sampling,
snowball sampling, etc. However, in this investigation researcher used random sampling which
reduced the risk of getting biased results (Lewis, 2015). The sample of study will be 15
employees of River island from operation department.
Data collection: It is crucial part of study which is based on findings, discussion and
final outcomes of chosen research topic. Data is gathered by scholar in two ways that is primary
and secondary (Mary Converse, 2012). Secondary information is based on review of old articles,
facts, books, journals, etc. While primary information is fresh and is collected via different data
collection methods such as interview, focus group, survey, etc. In accordance with research topic
scholar implied use of primary data collection where information will gather via interview of
sampled respondents.
Data Analysis: Analysing data helps the scholar in outlining findings and outcomes from
collected information. Data is analysed in two forms that is qualitative and quantitative where
quantitative analysis is based on numerical terms with statistical or mathematical process (Nayar,
2012). On the other hand, qualitative is done in theoretical form with the help of thematic
analysis. In this scholar wimpled use of thematics analysis which will framed on the basis of
questions of interview.
Data collection and results
Questionnaire
Name:
Age:
4

Gender:
1. Are you aware about globalisation and its implication?
 Yes
 May be
 No
2. Do you believe globalisation is an opportunity for growth and development of operation of
River Island?
 Yes
 May be
 No
3. Have you experienced difficulties in managing suitability in supply chain mangemnet with
increasing globalisation?
 Yes
 May be
 No
4. What models or approaches are implied by operation department for managing success in
trade across the borders?
 Total quality management
 Strategic network planning
 Six sigma
5. How you manage innovation and sustainability in operation management when trading across
international borders?
 Lean management
 Quality management
 Competitive perspective
6. What according to you is the major benefit of globalisation?
 Technological innovation
 Increased revenue
 Expansion
7. What according to you is the major advantage experienced by River island by increasing
trade across international boundaries?
5

 Increased investors
 Increased customer based
 Increased market share
Theme 1:
Are you aware about globalisation and its implication? Frequency
Yes 11
May be 3
No 1
Theme 2:
Do you believe globalisation is an opportunity for growth and
development of operation of River Island? Frequency
Yes 10
May be 4
No 1
Theme 3:
Have you experienced difficulties in managing suitability in supply
chain management with increasing globalisation? Frequency
Yes 8
May be 4
No 3
Theme 4:
6

What models or approaches are implied by operation department for
managing success in trade across the borders? Frequency
Total quality management 6
Strategic network planning 6
Six sigma 3
Theme 5:
How you manage innovation and sustainability in operation management
when trading across international borders? Frequency
Lean management 3
Quality management 3
Competitive perspective 9
Theme 6:
What according to you is the major benefit of globalisation? Frequency
Technological innovation 9
Increased revenue 4
Expansion 2
Theme 7:
What according to you is the major advantage experienced by River
island by increasing trade across international boundaries? Frequency
Increased investors 3
Increased customer based 7
Increased market share 5
7

ACTIVITY 3
Data Analysis
Theme 1: Yes, employees of River island were aware globalisation and its implication
In accordance with theme 1, it is demonstrated that employee of Rive island are aware
about globalisation and implication. From the interview it is evaluated that as per respondents'
globalisation is approach of integrating and interaction of business which is effective of
managing growth across different countries. However, some employee argued on expansion of
firm as global brand which is beneficial for firm in making innovation in production according to
international fashion trends.
Theme 2: Yes, according to respondents globalisation is an opportunity for growth and
development of operation of River Island
8
Yes May be No
0
2
4
6
8
10
12 11
3
1
Frequency

According to theme 2, it is articulated that employees believe that globalisation is big
time growth opportunity for River island because it supports innovation in products and services
according to global tends which enables wide range of managing changes in services. In
addition, some employee discussed about increase market reach which is helps the firm in
targeting variety of shoppers.
Theme 3: Yes, employees experienced difficulties in managing suitability in supply chain
management with increasing globalisation
As per theme 3, it is implied that employee of operation department of River island
believe that there were difficulties in managing sustainability in supply chain some stock of firm
was left without opening which become waste beaus of changing trends. Globalisation comes up
9
Yes
May be
No
0 2 4 6 8 10 12
10
4
1
Frequency
8
4
3
Yes
May be
No

with great management of functions where lean is prior focus of operation department because
left over of clothes and old fashion products impact cost effectiveness of business. However,
some employee also stated about six sigma because the individual us this approach according
own convenience or in case of emergency (Bernard and et.al., 2012).
Theme 4: Strategic network planning and Total quality management are two approaches
implied by operation department for managing success in trade across the borders
In accordance with theme 4, it is articulated that operation department of River land make
use of operation management approaches and models to manage sustainability in supply
changing at the time of trading across international boundaries. Total quality management helps
fashion retailer ins managing concerns of customers, suppliers, quality and shareholder. On the
other hand, strategic network planning assist operations team in planning according to short-term
and long term requirement where master planning of firm aim at scheduling, planning for
Purchasing and Material Requirements and production (Yang, 2012).
Theme 5: Competitive perspective helps employees of River island in managing innovation
and sustainability in operation management when trading across international borders
10
6
6
3
Total quality
management
Strategic network
planning
Six sigma