Globalization: Economic, Cultural, Ethical Impact on Business - KCB

This report assesses the economic, cultural, and ethical impacts of globalization on various business functions, particularly focusing on workforce design. It includes a research project management plan with aims, objectives, and a comprehensive plan outlining costs, scope, and timelines. The research incorporates both qualitative data gathered from Tesco managers and quantitative data from employee surveys, analyzing the impact of globalization on employee migration, cultural changes, brand dominance, and emerging business scopes. The findings highlight increased workforce diversity, altered workplace environments, and the dominance of global brands. The report concludes with recommendations and a reflective review of the research process, emphasizing the importance of adapting HR practices and marketing strategies to the evolving global landscape. Desklib provides similar solved assignments and past papers for students.

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ECONOMIC, CULTURAL AND ETHICAL IMPACT OF GLOBALIZATION ON
DIFFERENT BUSINESS FUNCTIONS
By (Student Name)
Class
Professor (Tutor)
School (University)
Location
Date

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Table of Contents
Introduction......................................................................................................................................4
1. Research project management plan.............................................................................................4
Aim..............................................................................................................................................4
Objectives....................................................................................................................................4
Comprehensive project management plan...................................................................................4
Work breakdown structure, time plan and critical path as per stages.........................................6
2. Research and evaluation............................................................................................................10
Findings.....................................................................................................................................10
Applicability and reliability of chosen analytical methods.......................................................16
Applicability and reliability of applied research methods and processes..................................16
3. Research analysis and performance review...............................................................................18
Analysis.....................................................................................................................................18
Recommendation.......................................................................................................................18
Reflective review of performance.............................................................................................19
Conclusion.....................................................................................................................................20
References......................................................................................................................................21
Appendices....................................................................................................................................23
Appendix 1.................................................................................................................................23
Appendix 2.................................................................................................................................26

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Introduction
This particular study is a business project that assesses the influence of globalization on business
functions and workforce design. For this, different research methods have been considered and
most suited methods have been chosen. Primary data has been collected and then evaluated
based on secondary information. To ensure applicability of the result primary data is acquired
from personnel employed in Tesco, which is a British, multinational grocery retailer (Tesco,
2019). Using the specific information from Tesco more generalized understanding would be
developed about effect of globalization on business.
1. Research project management plan
Aim
This particular project aims to evaluate the cultural, ethical and economic effects of globalization
on business processes. To acquire detailed understanding of the issue evidences have been
acquired from the sources of multinational grocery retailer, Tesco.
Objectives
1. To develop an effective project plan for identifying the effect of globalization on business
functions
2. To assess the contribution of globalization within workplace, in shaping future
workforce
3. To critically evaluate the issues in globalization that influence functional business areas
4. To recommend strategies for mitigating identified issues and improve business growth,
harnessing globalization
Comprehensive project management plan
Cost
Cost of the entire project is expected to remain under £250. The following table provides an
approximate record of expenses associated with the project:
Areas of expense Cost (£)

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Subscriptions 70
Interviews 50
Surveys 20
Documentation 20
Stationary 10
Travel cost 50
Others 30
Total 250
Table 1: Project cost
(Source: Created by student)
Scope
For the current project, information about the effect of globalization on business processes has
been acquired from both primary and secondary sources. Branch managers and staffs of 3 Tesco
outlets have been approached because of vast presence of the company in the global market.
Primary data acquired from manager and staff of Tesco would be assessed based on the
secondary literature available on globalization in business.
Time
The entire project has been allocated the time of 30 days, in which the first five days are assigned
to determination of the requirements and planning of the project. In addition, the first 10 days
would be used for acquiring theoretical understanding of the impact of globalization upon
business processes and forming the attitude of the workforce in future. 10 days are allocated to
primary data collection while the rest of the time is dedicated to analysis, evaluation, conclusion,
recommendation and reflection.
Quality
The quality of the project can be evaluated based on successful achievement of the research
objectives. Linking the research findings with the research objectives would ensure that result of
the project is in line with its objectives. The quality of the project would also be determined

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based on the future studies and researches that might use its findings to investigate, further, on
the issue of globalization and its impact on business processes.
Communication
As the project includes primary data collection process, communication is a crucial factor that
might determine the quality of the data acquired. For this study, social media sites are used for
reaching the participants for the survey, the Tesco employees, while for interviews telephonic
and face-to-face interactions are conducted with its managers.
Resources
Along with the financial resources, secondary data resources liked journals, books; websites and
news articles, relevant to the project topic, globalization and its effect in business and human
resource, are utilized in this project (Kerzner and Kerzner, 2017). In addition, primary data
acquired from the management and employees of Tesco stores, located in London serve as
significant resources in this study. Finally, electronic devices such as computers, phones and
printers have been used for accessing information, data processing, interpretation and
presentation.
Risks
The major risk with the study is associated with the reliability and applicability of its findings.
Although simple random sampling technique and probability sampling method, used for the
survey, provide the scope for representative sampling, there is a possibility that the opinion of
the participants might not be shared by the general crowd (Etikan, Musa and Alkassim, 2016).
This would limit the applicability of the findings of this study. In addition, increased cost of the
research and limited accessibility to information and respondents could also hamper the quality
of the research.
Work breakdown structure, time plan and critical path as per stages
Work breakdown structure
Following figure provides the work breakdown structure for this project:

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Figure 1: Work breakdown structure
(Source: Created by student)
Timeframes with schedule for milestones
Category and
milestones
Actions Days
1-5 6-10 11-15 16-20 21-25 26-30
A: planning Identification of need
Planning of the
project
Need assessment
Theoritical
evaluation
Studying
secondary
sources
Finding need for
research
Project
requirement
determination
Process
requirement
Data requirement
Objectives
identificattion
Resource
allocation
(Financial & Non-
financial)
Tasks
Reviewing
literature
Acquisition of
primary data
Data
presentation
Analysis
Conclusion
Recommendation
Testing
Assessment of
primary data
through
secondary
theories
Monitoring
findings
Self-training
For data analysis
and
interpretation

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Project requirement determination
Process determination
Data requirement identification
Objectives identification from aims
Resource allocation
B: Conceptualizing Literature study
C: Primary data
collection
Interviews
Survey
D: Analysis Data processing and presentation
Tallying primary data with literature
Findings and analysis
E: Conclusion Conclusion
F: Evaluation Recommendation
G: Reflection Reflection
Submission
Table 2: Gantt chart
(Source: Created by student)
Critical path
Figure 2: Critical path for the project
Start
B
A
C
D FE EndG

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(Source: Created by student)
The table for time plan already recognized the categories in which the tasks have been classified.
The figure, above, only features the names assigned to the categories for simplification of the
projected path.

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2. Research and evaluation
Findings
Qualitative research
Q1. What are the cultural, ethical and economic implications of globalization on business,
according to you?
Respondents Responses
Manger 1 Preference given to global brands by customers
High diversity in workforce, allowing different viewpoints and skill sets
High diversity in work force making HR and operations management difficult
Manager 2 Foreign direct investment to the local businesses has increased
Business ethics and organizational culture needs to be developed, keeping
immigrant staffs under consideration
Table 3: Implications of globalization
(Source: Created by student)
Q2. Which functional areas of business in Tesco have been affected most by globalization?
Respondents Responses
Manager 1 Scope for outsourcing and offshoring has increased, reducing the cost for
production and packaging.
Manager 2 Cost for marketing has increased due to the different requirements of the various
markets the organization operates in.
Tax processes differ among countries
Table 4: Areas affected by Globalization
(Source: Created by student)
Q3. How do you expect globalization to shape the requirement and behavior of future
workforce?

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Respondent Responses
Manager 1 In future, the work force of global companies like Tesco would be more diverse.
HR practices would have to be updated as per that
Manager 2 Marketing behavior would have to be changed due to changed requirements.
Table 5: Effect on future workforce
(Source: Created by student)
Quantitative research
Q1. How far do you agree that globalization has increased the level of employee migration
among countries?
Options Total responses Number of responses Response (%)
Strongly Agree 35 8 23%
Agree 35 14 40%
Neutral 35 3 9%
Disagree 35 6 17%
Strongly Disagree 35 4 11%
Mean Median Mode Standard Deviation
2.542853 2 2 1.335992
Table 6: Employee migration due to globalization
(Source: Created by student)

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Strongly Agree Agree Neutral Disagree Strongly Disagree
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
23%
40%
9%
17%
11%
Response (%)
Chart 1: Employee migration due to globalization
(Source: Created by student)
Q2. How far do you agree that globalization of businesses, has caused a cultural and ethical
alteration in the workplace environment?
Options Total responses Number of responses Response (%)
Strongly Agree 35 11 31%
Agree 35 9 26%
Neutral 35 7 20%
Disagree 35 5 14%
Strongly Disagree 35 3 9%
Mean Median Mode Standard Deviation
2.428571 2 1 1.312513
Table 7: Ethical and cultural change in business organization
(Source: Created by student)

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Strongly Agree Agree Neutral Disagree Strongly Disagree
0%
5%
10%
15%
20%
25%
30%
35%
31%
26%
20%
14%
9%
Response (%)
Chart 2: Ethical and cultural change in business organization
(Source: Created by student)
Q3. Do you believe that globalization has brought in dominance of global brand in the
market?
Options Total responses Number of responses Response%
Yes 35 29 83%
No 35 6 17%
No comments 35 0 0%
Table 8: Dominance of global brands
(Source: Created by student)