Impact of Globalization on Barclays Bank's Financial Services
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This research project investigates the impact of globalization on the financial services of Barclays Bank. The report begins with an introduction outlining the research overview, background, rationale, aims, objectives, and research questions. A comprehensive literature review explores the concept of globalization, its positive and negative impacts on Barclays, and its role in enhancing financial growth. The methodology section details the research approach, type of investigation, and philosophy. The data analysis and interpretation chapter examines the findings, while the outcomes section presents stakeholder perspectives and arguments. The report concludes with recommendations and a reflection on the research, supported by references. The project aims to identify globalization's impact, analyze its effects on Barclays Bank's financial services, and provide insights into overcoming challenges and enhancing growth. The research utilizes an inductive approach and qualitative investigation, emphasizing the importance of globalization in the financial sector and offering real-world examples from Barclays Bank.

Research Project
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Table of Contents
TITLE: ............................................................................................................................................1
“The Globalization of Financial Services”- A case study on Barclays Bank..................................1
CHAPTER 1: INTRODUCTION....................................................................................................1
Overview of Research............................................................................................................1
Background of Research.........................................................................................................1
Rationale of Study..................................................................................................................1
Research Aim.........................................................................................................................2
Research Objectives...............................................................................................................2
Research Questions................................................................................................................2
CHAPTER 2: LITERATURE REVIEW.........................................................................................2
The concept of globalisation..................................................................................................3
The positive and negative impact of globalisation on financial services on Barclays Bank..3
The role of globalisation in enhancing financial growth and development of Barclays bank4
Different ways through which Barclays Bank can overcome negative impact of globalisation.4
CHAPTER 3: RESEARCH METHODOLOGY.............................................................................5
CHAPTER 4: DATA ANALYSIS AND INTERPRETATION.....................................................8
CHAPTER 5: OUTCOMES..........................................................................................................18
Stakeholders :.......................................................................................................................18
Communicating research outcome.......................................................................................18
Convincing arguments..........................................................................................................18
CHAPTER 6: RECOMMENDATIONS & REFLECTION..........................................................19
Recommendation..................................................................................................................19
Reflection.............................................................................................................................19
TITLE: ............................................................................................................................................1
“The Globalization of Financial Services”- A case study on Barclays Bank..................................1
CHAPTER 1: INTRODUCTION....................................................................................................1
Overview of Research............................................................................................................1
Background of Research.........................................................................................................1
Rationale of Study..................................................................................................................1
Research Aim.........................................................................................................................2
Research Objectives...............................................................................................................2
Research Questions................................................................................................................2
CHAPTER 2: LITERATURE REVIEW.........................................................................................2
The concept of globalisation..................................................................................................3
The positive and negative impact of globalisation on financial services on Barclays Bank..3
The role of globalisation in enhancing financial growth and development of Barclays bank4
Different ways through which Barclays Bank can overcome negative impact of globalisation.4
CHAPTER 3: RESEARCH METHODOLOGY.............................................................................5
CHAPTER 4: DATA ANALYSIS AND INTERPRETATION.....................................................8
CHAPTER 5: OUTCOMES..........................................................................................................18
Stakeholders :.......................................................................................................................18
Communicating research outcome.......................................................................................18
Convincing arguments..........................................................................................................18
CHAPTER 6: RECOMMENDATIONS & REFLECTION..........................................................19
Recommendation..................................................................................................................19
Reflection.............................................................................................................................19

CONCLUSION..............................................................................................................................20
REFERENCES..............................................................................................................................21
REFERENCES..............................................................................................................................21
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TITLE:
“The Globalization of Financial Services”- A case study on Barclays Bank.
CHAPTER 1: INTRODUCTION
Overview of Research
Financial services is refers to as an economic services that are being offered by several
financial institutes in order to manage the fund effectively. This includes credit union,
accountancy company, banks, insurance companies, credit-cards companies, consumer-finance
companies, stock, brokerages and many more (Coker, 2014). These services get enhanced and
more improved after the anticipation of globalisation by providing a medium of operational
integration to the companies working over several geographical area. In addition to this
globalisation has also increased the flow of fund among countries which in turn has increases the
several sources for people to invest and achieve higher return. For determining the impact of
globalisation over financial services Barclays Bank will be consider within this research.
Background of Research
Globalisation is a process of integrating government, people as well as business
operations among two countries (Davidson and et. al., 2012). It has open up several mediums
through which a country or an organisation can improve its trade practices by integrating and
interacting with other countries. In current project Barclays Bank is taken which is a British
multinational company investment bank and financial service company. In addition to this
company also manages different core businesses such as corporate banking, personal banking,
investment management and wealth management. It is also considered as one of the most
strongest transnational corporation within the ownership terms and control the global financial
stability as well as market competition.
Rationale of Study
The main reason behind conducting this project is to determine the impact that
globalisation brings within financial sector and benefits that Barclays Bank get after globalise its
business practices (De Vos, 2012). By performing this investigation researcher would be able to
enhance its knowledge regarding the tools as well as techniques that are used to conduct
investigation effectively. In addition to this researcher would also be able to enhance knowledge
1
“The Globalization of Financial Services”- A case study on Barclays Bank.
CHAPTER 1: INTRODUCTION
Overview of Research
Financial services is refers to as an economic services that are being offered by several
financial institutes in order to manage the fund effectively. This includes credit union,
accountancy company, banks, insurance companies, credit-cards companies, consumer-finance
companies, stock, brokerages and many more (Coker, 2014). These services get enhanced and
more improved after the anticipation of globalisation by providing a medium of operational
integration to the companies working over several geographical area. In addition to this
globalisation has also increased the flow of fund among countries which in turn has increases the
several sources for people to invest and achieve higher return. For determining the impact of
globalisation over financial services Barclays Bank will be consider within this research.
Background of Research
Globalisation is a process of integrating government, people as well as business
operations among two countries (Davidson and et. al., 2012). It has open up several mediums
through which a country or an organisation can improve its trade practices by integrating and
interacting with other countries. In current project Barclays Bank is taken which is a British
multinational company investment bank and financial service company. In addition to this
company also manages different core businesses such as corporate banking, personal banking,
investment management and wealth management. It is also considered as one of the most
strongest transnational corporation within the ownership terms and control the global financial
stability as well as market competition.
Rationale of Study
The main reason behind conducting this project is to determine the impact that
globalisation brings within financial sector and benefits that Barclays Bank get after globalise its
business practices (De Vos, 2012). By performing this investigation researcher would be able to
enhance its knowledge regarding the tools as well as techniques that are used to conduct
investigation effectively. In addition to this researcher would also be able to enhance knowledge
1
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regarding the globalisation and its influence over business practices. This investigation can be
further used in future for academical purpose which support students in getting information
regarding the ways globalisation help financial institutes to achieve growth at international level
by learning it from some real life examples of Barclays Bank (Findlay and et. al., 2012).
Research Aim
Aim: “To identify the impact of globalisation on financial services of an organisation”.
A study on Barclays Bank.
Research Objectives
To develop basic knowledge about the concept of globalisation
To identify the positive and negative impact of globalisation on financial services on
Barclays Bank.
To analyse the role of globalisation in enhancing financial growth and development of
Barclays bank.
To identify different ways through which Barclays Bank can easily overcome negative
impact of globalisation.
Research Questions
How to develop basic knowledge about the concept of globalisation?
What are the positive and negative impact of globalisation on financial services on
Barclays Bank?
What are the role of globalisation in enhancing financial growth and development of
Barclays bank?
What are the different ways through which Barclays Bank can easily overcome negative
impact of globalisation.
CHAPTER 2: LITERATURE REVIEW
Literature review is defined as a process of collecting and then reviewing the information
which is available at scholarly papers, journals and books in order to develop an understanding
regarding particular topic by considering the view point of several authors. This help in
providing a pathway through which a researcher can further explore the information to achieve
research objectives.
2
further used in future for academical purpose which support students in getting information
regarding the ways globalisation help financial institutes to achieve growth at international level
by learning it from some real life examples of Barclays Bank (Findlay and et. al., 2012).
Research Aim
Aim: “To identify the impact of globalisation on financial services of an organisation”.
A study on Barclays Bank.
Research Objectives
To develop basic knowledge about the concept of globalisation
To identify the positive and negative impact of globalisation on financial services on
Barclays Bank.
To analyse the role of globalisation in enhancing financial growth and development of
Barclays bank.
To identify different ways through which Barclays Bank can easily overcome negative
impact of globalisation.
Research Questions
How to develop basic knowledge about the concept of globalisation?
What are the positive and negative impact of globalisation on financial services on
Barclays Bank?
What are the role of globalisation in enhancing financial growth and development of
Barclays bank?
What are the different ways through which Barclays Bank can easily overcome negative
impact of globalisation.
CHAPTER 2: LITERATURE REVIEW
Literature review is defined as a process of collecting and then reviewing the information
which is available at scholarly papers, journals and books in order to develop an understanding
regarding particular topic by considering the view point of several authors. This help in
providing a pathway through which a researcher can further explore the information to achieve
research objectives.
2

The concept of globalisation
As per the view point of Kschweit, 2019, globalisation is a term which is basically used
to describe increase in social, political and economical interaction as well as interrelation across
the cultural and political boundaries. But the process of globalisation has advantage as well as
disadvantage for political, social and economic development. The major advantage of
globalisation is that it help an organisation to increase its flow of ideas, trade practices as well as
knowledge. This in turn support a company to improve its quality of operations by integrating
the culture of two different countries.
On the other side according to the Patricia Fox and Stephen Hundley, 2010, globalisation
is refers to the interconnectedness of people as well as businesses across the world which
eventually results into political, global cultural and economic integration. The globalisation
provides an ability to move and interact easily with people reside all over the world for
conducting business internationally. This in turn provide a medium of business expansion to
several people by targetting larger market share for offering its product or services and achieve
higher amount of profit.
The positive and negative impact of globalisation on financial services on Barclays Bank.
As per the view point of Aharoni, 2014, globalisation support Barclays Bank up to a great
extend by providing it a medium to expand businesses practices and improve its quality of
services. Globalisation have both positive as well as negative impact over the actions performed
by Barclays Bank. The major benefits that Barclays bank get after its business expansion at
global level is that it get access to advanced technology, larger customer base to target with its
financial services and cultural integration for improving business practices. This in turn has
benefited the Barclays bank to increase its capital as well as profit earned throughout the year by
targeting the large number of customers. In addition to this, Barclays bank also have to face
some challenges while entering into global market such as cultural difference, availability of
large number of competitors and many other legal issues. These all challenges have negative
influence over the Barclays bank as it has affected the performance as well as position within
marketplace. This is because it has affected the way bank operates its business as there is a
cultural as legal differences among countries which has affected the financial practices
performed by bank.
3
As per the view point of Kschweit, 2019, globalisation is a term which is basically used
to describe increase in social, political and economical interaction as well as interrelation across
the cultural and political boundaries. But the process of globalisation has advantage as well as
disadvantage for political, social and economic development. The major advantage of
globalisation is that it help an organisation to increase its flow of ideas, trade practices as well as
knowledge. This in turn support a company to improve its quality of operations by integrating
the culture of two different countries.
On the other side according to the Patricia Fox and Stephen Hundley, 2010, globalisation
is refers to the interconnectedness of people as well as businesses across the world which
eventually results into political, global cultural and economic integration. The globalisation
provides an ability to move and interact easily with people reside all over the world for
conducting business internationally. This in turn provide a medium of business expansion to
several people by targetting larger market share for offering its product or services and achieve
higher amount of profit.
The positive and negative impact of globalisation on financial services on Barclays Bank.
As per the view point of Aharoni, 2014, globalisation support Barclays Bank up to a great
extend by providing it a medium to expand businesses practices and improve its quality of
services. Globalisation have both positive as well as negative impact over the actions performed
by Barclays Bank. The major benefits that Barclays bank get after its business expansion at
global level is that it get access to advanced technology, larger customer base to target with its
financial services and cultural integration for improving business practices. This in turn has
benefited the Barclays bank to increase its capital as well as profit earned throughout the year by
targeting the large number of customers. In addition to this, Barclays bank also have to face
some challenges while entering into global market such as cultural difference, availability of
large number of competitors and many other legal issues. These all challenges have negative
influence over the Barclays bank as it has affected the performance as well as position within
marketplace. This is because it has affected the way bank operates its business as there is a
cultural as legal differences among countries which has affected the financial practices
performed by bank.
3
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The role of globalisation in enhancing financial growth and development of Barclays bank
As per the view point of Kuepper Justin, 2018, Globalisation have an huge influence over
the modern life of every organisation which leads to increase in competition, spreading wealth
equally throughout the world and limiting conflicts. The amalgamation of globalisation support
Barclays in improving its operational practices by providing it an option to access the several
new technologies as well as business practice tactics to improve the quality of services. With the
globalisation of financial services, Barclays bank has also enhance the growth as well as
development of better outcome. In addition to this Foreign Direct Investment has also get
increased at high speed which in turn help in boosting up the technological transfer among
countries to provide more improved practices which in turn contribute toward the growth of
global companies. This is because with the integration of bank operations of two countries
helped Barclays bank to get access to new techniques as well as technologies which help in
improving services offered by them. In addition to this it also help in improving the practices of
bank by providing high skills and talented workforce which support Barclays bank to achieve its
target. Hence, it can be said that globalisation plays a curial role within the financial growth as
well as development of Barclays banks through improving its business practices by providing
access to new technologies, customer, high skilled staff and several business techniques to
perform operations effectively. Apart from this Barclays bank will also get an opportunity of
establishing synergy to improve its business practices by establishing better relationship with
other banks and financial institutes. This relationship or partnering support in combining the
knowledge and resources of two different entity which is known as synergy that further help in
offering more financial products to customers and achieving success at new market place.
Different ways through which Barclays Bank can overcome negative impact of globalisation
According to the view point of Sam Holt, 2016, there are number of challenges that
Barclays bank has faced while entering in global market which may have negative influence over
the performance of bank. Therefore, it is very essential to learn about global penalty for
overcoming the negative influence of globalisation. For this Barclays bank must work toward
sharing their vision with its employees so that they feel valuable to company and work in right
direction. In addition to this, Barclays bank must also perform detailed market research in order
to learn about the environment as well as consequences that may hamper the practices performed
by bank and influence its brand image. These practices will support Barclays Bank in making it
4
As per the view point of Kuepper Justin, 2018, Globalisation have an huge influence over
the modern life of every organisation which leads to increase in competition, spreading wealth
equally throughout the world and limiting conflicts. The amalgamation of globalisation support
Barclays in improving its operational practices by providing it an option to access the several
new technologies as well as business practice tactics to improve the quality of services. With the
globalisation of financial services, Barclays bank has also enhance the growth as well as
development of better outcome. In addition to this Foreign Direct Investment has also get
increased at high speed which in turn help in boosting up the technological transfer among
countries to provide more improved practices which in turn contribute toward the growth of
global companies. This is because with the integration of bank operations of two countries
helped Barclays bank to get access to new techniques as well as technologies which help in
improving services offered by them. In addition to this it also help in improving the practices of
bank by providing high skills and talented workforce which support Barclays bank to achieve its
target. Hence, it can be said that globalisation plays a curial role within the financial growth as
well as development of Barclays banks through improving its business practices by providing
access to new technologies, customer, high skilled staff and several business techniques to
perform operations effectively. Apart from this Barclays bank will also get an opportunity of
establishing synergy to improve its business practices by establishing better relationship with
other banks and financial institutes. This relationship or partnering support in combining the
knowledge and resources of two different entity which is known as synergy that further help in
offering more financial products to customers and achieving success at new market place.
Different ways through which Barclays Bank can overcome negative impact of globalisation
According to the view point of Sam Holt, 2016, there are number of challenges that
Barclays bank has faced while entering in global market which may have negative influence over
the performance of bank. Therefore, it is very essential to learn about global penalty for
overcoming the negative influence of globalisation. For this Barclays bank must work toward
sharing their vision with its employees so that they feel valuable to company and work in right
direction. In addition to this, Barclays bank must also perform detailed market research in order
to learn about the environment as well as consequences that may hamper the practices performed
by bank and influence its brand image. These practices will support Barclays Bank in making it
4
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able to overcome the negative consequences that affect its performance as well as practices and
leads to greater loss.
CHAPTER 3: RESEARCH METHODOLOGY
Research methodology is defined as that part of investigation which represent the number
of tools and techniques that will be used for investigating, arranging, analysing and interpreting
the information for representing the data in front of readers effectively. This is consider as most
essential part of investigation which support a researcher by guiding the way in which research
must be perform (Frambach and et. al., 2012). These tools and techniques are explained below:
Research approach:- A research approach is one which represent the way in which an
information must be gathered, analysed and used to achieve the objectives behind an
investigation (Mackinlay, 2013). This is basically of two type deductive and inductive among
which deductive approach is one that uses quantitative data for creating hypothesis by forming
up new theory to prove those hypothesis right or wrong. On the other side inductive uses
qualitative information in order to create hypotheses over the existing theory. In this research
inductive approach will be used as the information is based on qualitative method.
Type of investigation:- It is consider as most essential part of investigation which help in
gathering information in effective manner. There are basically two type of investigation such as
quantitative and qualitative (Lane, 2013). The quantitative investigation is one in which data is
gathered in numerical form to represent the fact or figure regarding the particular research
problem (Furlong, 2013). On other side qualitative investigation is one in which information is
gathered in theoretical and detailed manner. In current report qualitative type of investigation
will be used which help researcher in gathering information in more detailed manner so that it
can be explained effectively.
Research Philosophy:- It help in carrying out the work in much effective manner for
obtaining the authentic result. The research philosophy are of two type interpretivism and
positivism. In interpretivism philosophy, research have to use qualitative method of investigation
for identifying the nature of study and conclude them effectively (Hoffmann and Kumar, 2013).
On other side positivism philosophy is one which applied over existing theories for proving the
hypothesis right or wrong. The presented investigation in based on qualitative method of
research and because of which interpretivism philosophy will be more suitable for this
investigation.
5
leads to greater loss.
CHAPTER 3: RESEARCH METHODOLOGY
Research methodology is defined as that part of investigation which represent the number
of tools and techniques that will be used for investigating, arranging, analysing and interpreting
the information for representing the data in front of readers effectively. This is consider as most
essential part of investigation which support a researcher by guiding the way in which research
must be perform (Frambach and et. al., 2012). These tools and techniques are explained below:
Research approach:- A research approach is one which represent the way in which an
information must be gathered, analysed and used to achieve the objectives behind an
investigation (Mackinlay, 2013). This is basically of two type deductive and inductive among
which deductive approach is one that uses quantitative data for creating hypothesis by forming
up new theory to prove those hypothesis right or wrong. On the other side inductive uses
qualitative information in order to create hypotheses over the existing theory. In this research
inductive approach will be used as the information is based on qualitative method.
Type of investigation:- It is consider as most essential part of investigation which help in
gathering information in effective manner. There are basically two type of investigation such as
quantitative and qualitative (Lane, 2013). The quantitative investigation is one in which data is
gathered in numerical form to represent the fact or figure regarding the particular research
problem (Furlong, 2013). On other side qualitative investigation is one in which information is
gathered in theoretical and detailed manner. In current report qualitative type of investigation
will be used which help researcher in gathering information in more detailed manner so that it
can be explained effectively.
Research Philosophy:- It help in carrying out the work in much effective manner for
obtaining the authentic result. The research philosophy are of two type interpretivism and
positivism. In interpretivism philosophy, research have to use qualitative method of investigation
for identifying the nature of study and conclude them effectively (Hoffmann and Kumar, 2013).
On other side positivism philosophy is one which applied over existing theories for proving the
hypothesis right or wrong. The presented investigation in based on qualitative method of
research and because of which interpretivism philosophy will be more suitable for this
investigation.
5

Data collection tools:- This is also an essential part of investigation which decides the
direction in which research should be move. There are basically two type of data collection tools
such as primary and secondary (Kollman, 2016). The primary data collection method is one in
which fresh information is gathered which is accurate and more reliable through sources like
questionnaire, survey, interview etc. On the other side secondary method is one in which
information is gathered from already published data such as books, journals, article etc. In this
investigation both primary and secondary data collection method will be used to perform
investigation effectively. For gathering primary data questionnaire will be used and to gather
secondary data literature review will be performed.
Sampling:- It is defined as a method in which a group of people get selected that
represents the whole population in order to perform investigation over them. There are basically
two type such as systematic sampling and random sampling (Hopkins, 2011). In present
investigation random sampling method will be used by researcher for the accumulation of
reliable information. In this research the sample size of 40 respondents has been selected by
investigator and employees are the respondents of this investigation.
Time scale:-
6
direction in which research should be move. There are basically two type of data collection tools
such as primary and secondary (Kollman, 2016). The primary data collection method is one in
which fresh information is gathered which is accurate and more reliable through sources like
questionnaire, survey, interview etc. On the other side secondary method is one in which
information is gathered from already published data such as books, journals, article etc. In this
investigation both primary and secondary data collection method will be used to perform
investigation effectively. For gathering primary data questionnaire will be used and to gather
secondary data literature review will be performed.
Sampling:- It is defined as a method in which a group of people get selected that
represents the whole population in order to perform investigation over them. There are basically
two type such as systematic sampling and random sampling (Hopkins, 2011). In present
investigation random sampling method will be used by researcher for the accumulation of
reliable information. In this research the sample size of 40 respondents has been selected by
investigator and employees are the respondents of this investigation.
Time scale:-
6
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CHAPTER 4: DATA ANALYSIS AND INTERPRETATION
8
8

Questionnaire
Q1. Do you have an idea regarding the concept of globalisation?
a) Yes
b) No
Q2.As per your point of view what kind of impact that globalisation have over Barclays Bank?
a) Positive
b) Negative
Q3. What are the major positive outcomes that Barclays Bank get after globalisation its
financial services?
a) Increase in customer base
b) Increased in revenue
c) Achieving competitive advantage.
Q4. What are negative impact of globalisation that Barclays Bank
a) Change in customer demand
b) Increase competition
c) Legal barriers
Q5. What are the role that globalisation plays in promoting financial growth and development
of Barclays bank?
a) Greater market reach
b) Easy access to market
c) Better investment option
Q6 What are the different ways through which Barclays Bank can easily overcome negative
impact of globalisation.
a) Proper market research
b) Suitable strategic steps
9
Q1. Do you have an idea regarding the concept of globalisation?
a) Yes
b) No
Q2.As per your point of view what kind of impact that globalisation have over Barclays Bank?
a) Positive
b) Negative
Q3. What are the major positive outcomes that Barclays Bank get after globalisation its
financial services?
a) Increase in customer base
b) Increased in revenue
c) Achieving competitive advantage.
Q4. What are negative impact of globalisation that Barclays Bank
a) Change in customer demand
b) Increase competition
c) Legal barriers
Q5. What are the role that globalisation plays in promoting financial growth and development
of Barclays bank?
a) Greater market reach
b) Easy access to market
c) Better investment option
Q6 What are the different ways through which Barclays Bank can easily overcome negative
impact of globalisation.
a) Proper market research
b) Suitable strategic steps
9
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