Globalization's Influence on John Lewis: A Business Project Report

This report examines the impact of globalization on John Lewis Partnership, a UK-based retail company. It begins by outlining the project's aims and objectives, which include understanding globalization's importance and its economic effects on the company. The report then details a comprehensive project management plan, covering costs, scope, timeframes, quality control, communication strategies, risk assessment, and resource allocation. A work breakdown structure and Gantt chart are used to visualize the project's stages and timelines. The research methodology involves both qualitative and quantitative approaches, including a questionnaire distributed to respondents to gather data on their perspectives. The collected data is analyzed, and the findings are interpreted to draw meaningful conclusions. The report concludes with recommendations for John Lewis to mitigate the negative impacts of globalization and capitalize on its benefits. The analysis covers various aspects of business functions, providing a holistic view of how globalization affects the company's operations and performance.

Managing
a
Successful
Business Project

Contents
INTRODUCTION.......................................................................................................................................3
RASK 1………………………………………………………………..……………………………………………………………………………………3
P1 Devise project aims and objectives for a chosen scenario..................................................................3
P2 Produce a project management plan that covers aspects of cost, scope, time, quality,
communication, risk and resources..........................................................................................................4
P3 Produce a work breakdown structure and a Gantt chart to provide timeframes and stages for
completion...............................................................................................................................................6
TASK 2.......................................................................................................................................................8
P4 Carry out small-scale research by applying qualitative and quantitative research methods
appropriate for meeting project aims and objectives................................................................................8
TASK 3.......................................................................................................................................................8
P5 Analyze research and data using appropriate tools and techniques.....................................................8
P6 Communicate appropriate recommendations as a result of research and data analysis to draw valid
and meaningful conclusions..................................................................................................................19
TASK 4.....................................................................................................................................................19
P7 Reflect on the value of undertaking the research to meet stated objectives and own learning and
performance...........................................................................................................................................19
REFRENCES............................................................................................................................................20

INTRODUCTION
Globalization indicates about a procedure in which a company can sales or purchase its
products or services across their boundary in order to earn profit and enhance customers base. It
is essential for an organization to expand its business at international level so that they can earn
more and more market shares as well as profitability ratio. Impact of globalization on a firm is in
both manner negative and positive way because it help in enhancing growth but it also increase
competition in international market. Organization taken for this assignment is John Lewis
Partnership, which is founded by John Spedan Lewis in year 1929. Its headquarter is in London,
England, United Kingdom and they are operating its business in retain industry by offering
variety of products as well as services. Such as clothing, watch, jewellery, giftware, cosmetics,
furniture, bed and many more. topics covered in this report are aims and objectives along with
project management plan in order to successfully fulfill the same. Along with this, it will
mention concept of research methodology and also include interpretations of the result.
Moreover it will also contain some recommendation which is given to present company which
helps in enhancing its business market.
TASK 1
P1 Devise project aims and objectives for a chosen scenario.
Aim of the project:
“To understand concept of the Globalization and identify its economical impact at workplace”.
A case study on John Lewis Partnership.
Objectives: Major objectives of respective research are mentioned as below:
 To understand the importance of globalization.
 To identify impact of globalization at operations and functions of John Lewis.
 To monitor economical impact of globalization at workplace.
 To understand situation and provide recommendation which help respective company in
removing as well as avoiding impact of globalization.

P2 Produce a project management plan that covers aspects of cost, scope, time, quality,
communication, risk and resources.
Project management plan:
Project Title “To understand positive effect of globalization at
economic, cultural, and ethical manner on various
business functions within a company”.
Project Plan
Company Name: John Lewis Partnership.
Cost Cost refers to a factor which is essential to conduct
whole operations and functions in effective manner. In
respect of John Lewis they required approx 20K Euro
for operating its activities in proper way. Requirement
of cost is based on operations as well as function,
which is given below:
Initial Investment : 100000
Expenses:
Operational Activities: 22000
R&D Activities: 28000
Cost to IT Experts: 16000
Licensing Fee: 8000
Scope It is essentials for a company to identify its scope that
why they are conducting research and what they are try
to finding out. In context of John Lewis, by this
respective report they able to analysis benefits and
impact of globalization. Along with this they also able
to know how respective organization will can adopt it

appropriately for increasing profit and customer’s base.
Time It refers to time duration which a company required for
completing a project or research in successful manner
so that they can earn benefit of conducting project. In
respect of respective they required approx three to four
months for expanding its business operations as well as
functions at international level.
Quality It refers to quality or products and services which a
company going to offer its customers in order to fulfill
their need as well as demand appropriately. In respect
of respective company they adopt various steps for
maintaining quality of products as well as services.
Such as train employees according to requirement,
adopt new technology which helps in operating
business and producing product effectively. Along with
this they also upgrade their strategies and plans so that
they able to maintain quality of products as well as
services properly.
Communication It refers to a process in which a company develops
various action plans for communicating their staffs as
well as customers in proper manner which help them in
create awareness about products and services. In
respect of John Lewis they create different strategies to
communicate with customers and employees. Such as
for communicating with customers they adopt various
advertising and promotion method like social media,
digital media, print media and so on. Whereas for
communicating with employees they conduct meeting
and discussion sessions.

Risk Risk is associated with each and every activity or
project but it is essential for a company to understand it
and overcome form this in proper manner so that they
can gain profit. In respect of John Lewis there are
various risk are associated with their expansion. Such
as how to develop strategies, product, plans, polices
and so on which help in operating. Along with this it is
also a risk that what to do if new location customers
didn’t like respective company products as well as
services.
Resources It refers to those factors which are required for
completing particular task appropriately so that
company will attain its goal and objective. In context of
John Lewis, the major resources which are required are
finance, labour, skilled staffs, machines, trainers and
many more. These all resources help respective
company in attaining its goal as well as objective
properly.
P3 Produce a work breakdown structure and a Gantt chart to provide timeframes and stages for
completion.
For conducting whole duties and activities according to described project management
plan, researchers of a company used two main techniques or tool that are Work Breakdown
Structure and Gantt Chart. Explanation of which are given below in respect of John Lewis:-
Work Break Down Structure
It refers to a procedure in which company management divide whole activities into small
portions so that staff will accomplish it in proper way. Along with this they also able to
determine total expenditure or expenses which is required by a company for completing task or
project. In respect of John Lewis, by this procedure, managers of respective company can control

an extra expense that helps in improving effectiveness of the project. Moreover it will also help
this company in utilizing its resources and time in order to execute plan as well as strategies of
project or research.
Gantt chart:
It refers to a graphical representation of a process or activities which a company will
conduct for attaining their goal. Along with this through Gantt chart Company able to identify
appropriate time which they required to conduct work in proper way that leads to attainment of
goal as well as objective. According to chart mentioned below, it can be understand that major
activities of respective company project plan are divided into various steps such as Discover the
research topic, Formulate Aims and objectives, Review the Literature, Conduct Research
Methodology, Data Analysis, Result and Recommendation, finally submission the project. So
that they require three to four months for completing whole report or research on expanding
business at international level for gaining more profit as well as market shares.

TASK 2
P4 Carry out small-scale research by applying qualitative and quantitative research methods
appropriate for meeting project aims and objectives.
TASK 3
P5 Analyze research and data using appropriate tools and techniques.
For conducting research in appropriate manner a company needs to adopt research
method and it can be qualitative or quantitative. By adopting this method an organization able to
gain appropriate outcome and attain its goal as well as objective properly. Here for conducting

research John Lewis adopt questionnaire method. Which is consider as a tool that include variety
of relevant questions and it is asked with the respondents for evaluating their views on a
particular topic or issues. Along with this the respective questionnaire are filed by total 10
respondents so that company able to identify diverse prospective of individuals on respective
project topic i.e. related to expansion of John Lewis. Questionnaire which is developed by
respective company are mentioned below:-
QUESTIONNAIRE
NAME:
AGE:
ADD:
GENDER:
MAIL ID:
Q1) Are you understand the concept of globalisation and its impact on a firm?
 Yes
 No
Q2) Do you think through globalisation John Lewis has increased its economy?
 Agree
 Disagree
Q3) Did globalisation impacts positive on functions as well as operations of John Lewis?
 Yes
 No
Q4) According to you what are major profit gained by John Lewis when they expand its
business in international market?
 Increase sales and revenue
 Enhance brand value
 Competitive edge
 Higher customer's satisfaction
Q5) Did globalisation aid John Lewis partnership in order to develop a competitive portfolio at
the marketplace?
 Yes

 No
Q6) How globalisation will help respective company in developing innovative ideas for
business working?
 Innovation planning
 Ideas development
 Process or project management
Q7) Through which activities human resources manager of John Lewis support its business in
adopting globalisation which leads to enhancement in profitability?
 Provide training to workers
 Outsource the employees
 Team-development
Q8) How does through Globalisation John Lewis able to improve its economy?
 Increase sales performance
 Easy availability of raw materials
 Enhance customer base
Q9) Which organisation function of respective company get affected when John Lewis adopt
the concept of globalisation for expansion of business?
 Operations
 Human resources
 Marketing
 Production
Q10). Give recommendation to John Lewis which helps them in reducing negative impact of
globalisation form its functions of business.
Analysis and Interpretation
Theme 1: Concept of Globalization
Q1) Are you understand the concept of globalisation and its impact on a
firm?
Frequency
 Yes 8

 No 2
Interpretation:-
Theme 2: Globalization helps in increasing economy of John Lewis
Q2) Do you think through globalisation John Lewis has increased its
economy?
Frequency
 Agree 6
 Disagree 4

Interpretation:-
Theme 3: Positive impact of Globalization on function of John Lewis
Q3) Did globalisation impacts positive on functions as well as operations of
John Lewis?
Frequency
 Yes 7
 No 3