Project Report: Globalization's Impact on John Lewis' Business

This report examines the impact of globalization on the John Lewis Partnership. It begins by outlining project aims and objectives, focusing on understanding globalization and its economic impact on the company. The report then details a comprehensive project management plan, covering aspects such as cost, scope, time, quality, communication, risk, and resources. It includes a work breakdown structure and Gantt chart for timeframes and stages of completion. Furthermore, the report delves into research methodologies, including both qualitative and quantitative methods, and evaluates their accuracy. Data analysis, the presentation of recommendations, and reflection on the project's outcomes are also included. The report concludes with an evaluation of the project management process and research methodologies applied, offering insights into the value of the research and its contribution to meeting objectives and supporting learning.

Managing
a
Successful Business
Project

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Devise project aims and objectives for a chosen scenario................................................1
P2 Produce a project management plan that covers aspects of cost, scope, time, quality,
communication, risk and resources........................................................................................1
P3 Produce a work breakdown structure and a Gantt chart to provide timeframes and stages
for completion........................................................................................................................4
M1 Produce a comprehensive project management plan, milestone schedule and project
schedule for monitoring and completing the aims and objectives of the project...................6
TASK 2............................................................................................................................................8
P4 Carry out small-scale research by applying qualitative and quantitative research methods
appropriate for meeting project aims and objectives..............................................................8
M2 Evaluate the accuracy and reliability of different research methods applied................10
D1 Critically evaluate the project management process and appropriate research
methodologies applied..........................................................................................................11
TASK 3..........................................................................................................................................11
P5 Analyze research and data using appropriate tools and techniques................................11
P6 Communicate appropriate recommendations as a result of research and data analysis to
draw valid and meaningful conclusions...............................................................................22
M3 Evaluate the selection of appropriate tools and techniques for accuracy and authenticity to
support and justify recommendations...................................................................................23
TASK 4..........................................................................................................................................23
P7 Reflect on the value of undertaking the research to meet stated objectives and own learning
and performance...................................................................................................................23
M4 Evaluate the value of the project management process and use of quality research to meet
stated objectives and support own learning and performance..............................................23

D2 Critically evaluate and reflect on the project outcomes, the decision making process and
changes or developments of the initial project management plan........................................24
CONCLUSION..............................................................................................................................24
REFRENCES.................................................................................................................................25

INTRODUCTION
Globalization indicates about a procedure in which a company can sales or purchase its
products or services across their boundary in order to earn profit and enhance customers base. It
is essential for an organization to expand its business at international level so that they can earn
more and more market shares as well as profitability ratio. Impact of globalization on a firm is in
both manner negative and positive way because it help in enhancing growth but it also increase
competition in international market (Alejandra Gonzalez-Perez, 2013). Organization taken for
this assignment is John Lewis Partnership, which is founded by John Spedan Lewis in year 1929.
Its headquarter is in London, England, United Kingdom and they are operating its business in
retain industry by offering variety of products as well as services. Such as clothing, watch,
jewellery, giftware, cosmetics, furniture, bed and many more. topics covered in this report are
aims and objectives along with project management plan in order to successfully fulfil the same.
Along with this, it will mention concept of research methodology and also include interpretations
of the result. Moreover it will also contain some recommendation which is given to present
company which helps in enhancing its business market.
TASK 1
P1 Devise project aims and objectives for a chosen scenario
Aim of the project:
“To understand concept of the Globalization and identify its economical impact at workplace”.
A case study on John Lewis Partnership.
Objectives: Major objectives of respective research are mentioned as below:
 To understand the importance of globalization.
 To identify impact of globalization at operations and functions of John Lewis.
 To monitor economical impact of globalization at workplace.
 To understand situation and provide recommendation which help respective company in
removing as well as avoiding impact of globalization.
P2 Produce a project management plan that covers aspects of cost, scope, time, quality,
communication, risk and resources.
Project management plan:
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Project Title “To understand positive effect of globalization at
economic, cultural, and ethical manner on various
business functions within a company”.
Project Plan
Company Name: John Lewis Partnership.
Cost Cost refers to a factor which is essential to conduct
whole operations and functions in effective manner. In
respect of John Lewis they required approx 20K Euro
for operating its activities in proper way (Apăvăloaie,
2014). Requirement of cost is based on operations as
well as function, which is given below:
Initial Investment : 100000
Expenses:
Operational Activities: 22000
R&D Activities: 28000
Cost to IT Experts: 16000
Licensing Fee: 8000
Scope It is essentials for a company to identify its scope that
why they are conducting research and what they are try
to finding out. In context of John Lewis, by this
respective report they able to analysis benefits and
impact of globalization (Appel, Franz and Hassler,
2014). Along with this they also able to know how
respective organization will can adopt it appropriately
for increasing profit and customer’s base.
Time It refers to time duration which a company required for
completing a project or research in successful manner
so that they can earn benefit of conducting project. In
respect of respective they required approx three to four
months for expanding its business operations as well as
functions at international level.
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Quality It refers to quality or products and services which a
company going to offer its customers in order to fulfill
their need as well as demand appropriately. In respect
of respective company they adopt various steps for
maintaining quality of products as well as services.
Such as train employees according to requirement,
adopt new technology which helps in operating
business and producing product effectively (Axelrod,
and VanDeveer, 2014). Along with this they also
upgrade their strategies and plans so that they able to
maintain quality of products as well as services
properly.
Communication It refers to a process in which a company develops
various action plans for communicating their staffs as
well as customers in proper manner which help them in
create awareness about products and services. In
respect of John Lewis they create different strategies to
communicate with customers and employees. Such as
for communicating with customers they adopt various
advertising and promotion method like social media,
digital media, print media and so on. Whereas for
communicating with employees they conduct meeting
and discussion sessions.
Risk Risk is associated with each and every activity or
project but it is essential for a company to understand it
and overcome form this in proper manner so that they
can gain profit (Bailey and et al., 2018). In respect of
John Lewis there are various risk are associated with
their expansion. Such as how to develop strategies,
product, plans, polices and so on which help in
operating. Along with this it is also a risk that what to
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do if new location customers didn’t like respective
company products as well as services.
Resources It refers to those factors which are required for
completing particular task appropriately so that
company will attain its goal and objective. In context of
John Lewis, the major resources which are required are
finance, labour, skilled staffs, machines, trainers and
many more. These all resources help respective
company in attaining its goal as well as objective
properly (Baud and Durand, 2012).
P3 Produce a work breakdown structure and a Gantt chart to provide timeframes and stages for
completion.
For conducting whole duties and activities according to described project management
plan, researchers of a company used two main techniques or tool that are Work Breakdown
Structure and Gantt Chart. Explanation of which are given below in respect of John Lewis:-
Work Break Down Structure
It refers to a procedure in which company management divide whole activities into small
portions so that staff will accomplish it in proper way (Belás and et. al., 2014). Along with this
they also able to determine total expenditure or expenses which is required by a company for
completing task or project. In respect of John Lewis, by this procedure, managers of respective
company can control an extra expense that helps in improving effectiveness of the project.
Moreover it will also help this company in utilizing its resources and time in order to execute
plan as well as strategies of project or research.
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Gantt chart:
It refers to a graphical representation of a process or activities which a company will
conduct for attaining their goal. Along with this through Gantt chart Company able to identify
appropriate time which they required to conduct work in proper way that leads to attainment of
goal as well as objective (Belás and et. al., 2015). According to chart mentioned below, it can be
understand that major activities of respective company project plan are divided into various steps
such as Discover the research topic, Formulate Aims and objectives, Review the Literature,
Conduct Research Methodology, Data Analysis, Result and Recommendation, finally submission
the project. So that they require three to four months for completing whole report or research on
expanding business at international level for gaining more profit as well as market shares.
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M1 Produce a comprehensive project management plan, milestone schedule and project schedule
for monitoring and completing the aims and objectives of the project.
Project management plan
Company Name: John Lewis Partnership.
Cost John Lewis required approx 20K Euro for operating its
activities in proper way.
Scope Through this John Lewis able to expand its business
operations and function at global market in effective as
well as appropriate way.
Time The respective company required approx three to four
months in order to obtain their objective as well as
goal.
Quality In order to fulfil quality of product and services
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respective company adopt various steps or methods
such as train employees according to requirement,
adopt new technology which helps in operating
business and producing product effectively and so on.
Communication John Lewis communicates with customers through
various advertising and promotion method like social
media, digital media, print media and so on. Whereas
for conducting communication with employees they
carry out meeting and discussion sessions.
Risk Risk is associated with John Lewis there are like how
to develop strategies, product, plans, polices and so on
which help in operating. Along with this it is also a risk
that what to do if new location customers didn’t like
respective company products as well as services.
Resources Resources required by John Lewis are capital or
finance, labour, skilled staffs, machines, trainers and
many more. Through these resources respective
company able to attain its goal as well as objective
properly.
Milestone and project schedule
Activity Duration for completing task Monitoring Day
Problem identification 2 days End of 1st day
Selection of substitute topic 5 days 3rd day
Create aim and objective 7 days 5th day
Literature review 12 days 7th day
Research methodology 15 days 6th day
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Data collection 18 days 8th day
Data analysis 20 days 11th day
Conclusion and
recommendation
2 days End of 1st day
Submitting of report 1 day
TASK 2
P4 Carry out small-scale research by applying qualitative and quantitative research methods
appropriate for meeting project aims and objectives
Research methodology refers to systematic plan for the purpose of conducting an
investigation. It is comprise with theoretical analysis of body of principles and methods which
are related with the branch of knowledge. There are two different kinds of research methods:
Qualitative method: It is the data in which classification of objects is based on attributes
and properties. It is based on exploratory research methodology (Beynon-Davies, 2013). Some
common methods include focus groups, individual interviews, and observations. It is used to
gain an understanding of opinions, reasons and motivations. It provides insights into the problem
which helps to develop ideas for potential research.
Quantitative method: It is type of data which is based can be measured and expressed
numerically. It is used to quantify attitudes, behaviours, opinions and other defined variables.
Some methods include various forms of surveys, interviews, longitudinal studies and systematic
observations.
Data collection refers to a way of gathering the information as well as data from authentic
sources. It is systematic approach to collecting as well as measuring the information from variety
of sources in order to get the accurate picture of interest area.
Primary method: Primary data refers to that data which is collected by researcher for
specific purpose by various methods. This data collection method helps in getting accurate and
authenticates results for research problem. The advantage of using primary data is that researcher
are collecting information for first time by using surveys, questionnaires, interviews and direct
observations (Carneiro and Brenes, 2014).
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Secondary method: Secondary data is already collected or published data by someone
other than researcher. This data is time saving and cost efficient. The utilisation of already
collected data provides a viable option for researchers who may have limited time and resources.
Various sources of this data include government sources, corporate filings, research papers,
journals, inventory records, and previous marketing research studies.
Sample: A Sample is small manageable version of a large group. It is subset which
comprises of characteristics of larger population. A sample should always represent the whole
population and not reflect unfairness towards specific attribute. The research has been conducted
using random sampling and sample size is of 10 respondents (Humphries, 2017).
QUESTIONNAIRE
NAME:
AGE:
ADD:
GENDER:
MAIL ID:
Q1) Are you understand the concept of globalisation and its impact on a firm?
 Yes
 No
Q2) Do you think through globalisation John Lewis has increased its economy?
 Agree
 Disagree
Q3) Did globalisation impacts positive on functions as well as operations of John Lewis?
 Yes
 No
Q4) According to you what are major profit gained by John Lewis when they expand its
business in international market?
 Increase sales and revenue
 Enhance brand value
 Competitive edge
 Higher customer's satisfaction
Q5) Did globalisation aid John Lewis partnership in order to develop a competitive
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