Impact of Globalization on Marks & Spencer: A Business Project Report

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Managing a Successful Business Project
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Executive Summary
In this research, Marks & Spencer has been considered. The impact of globalisation on the
company has been detailed here, along with it the way in which positive economy, cultural
aspect of globalisation and ethical values have been explored as well. In this report, the positive
implications of globalisation have been highlighted more than the negatives. To perform this
research both primary and secondary has been conducted to get a more accurate representation of
the presented problem on Mark & Spencer.
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Table of Contents
Introduction....................................................................................................................... 4
LO1.................................................................................................................................. 5
LO2.................................................................................................................................12
LO3.................................................................................................................................16
LO4.................................................................................................................................27
References....................................................................................................................... 28
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Introduction
Globalization is a phenomenon, which is influencing multinational Enterprises all over the
world. Through globalization, there is a high level of competition within the market.
Additionally, there is high growth, improved advanced technology, innovation and more demand
is created in the market. In the context of the Retail Industry, especially globalization plays an
important role as it helps elevate enterprises to new markets. For the purposes of this report
Marks and Spencer has been chosen it is one of the leading retail brands in the United Kingdom.
The positive implications of globalization on the enterprise through economic ethical and
cultural values will be investigated. In this report and how a positive impact on the operations
and different departments of the same will be illustrated
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LO1
Produce and critically evaluate a comprehensive project management plan for your
research project for monitoring and completing the aims and objectives of the project,
covering the following:
P1 Devise project aims and objectives for a chosen scenario
Project Definition
In the following study, several aspects have been investigated in the context of globalisation for
Marks and Spencer. These aspects include positive economic ethical and cultural impact of
globalisation on the various departments of the company.
Problem Statement
Globalisation is the way through which enterprises expand on to other countries and elevate their
operations in multiple locations so that there is a higher level of productivity and profit within
the enterprise (Beck, 2018). However, in the process of globalisation and expansion, there are
several factors, which have to be faced by multinational companies. This includes changes in
cultural value, which a new organisation such as Marks and Spencer faces when dealing with a
new economy. Along with which there are changes in the ethical direction of the companies’
ways to incorporate other employees within the sphere of the organisation as well.
Project Strategy
There are several forms of research strategies, which are used to investigate the topic of
globalisation in the context of Marks and Spencer. For the purpose of this study, both primary
and secondary form of data collection procedure will be utilised to ascertain the scale of
information, which can be utilised so that there is higher accuracy in interpretation of data
(Benyon and Dunkerley, 2014).
Project Aim
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The aim of this research is to investigate the impact of globalisation on Marks & Spencer will be
addressed along with it the positive economic, cultural, and ethical impacts of the phenomenon
on several departments of the organisation will be analyzed.
Project Objective
The objectives of this research have been elaborated here down below:
 To evaluate the degree of impact the positive economic of globalization has on Marks &
Spencer
 To analyze how the ethical values of Marks & Spencer changes through globalization.
 To investigate on how different departments of Marks & Spencer is influenced by
globalization.
 To develop mitigation methods address above issues related to globalization.
P2 Produce a project management plan that covers aspects of cost, scope, time, quality,
communication, risk and resources
Analysing the costs for the project activities
Activities Duration (hours) Cost/Hour Total cost of
the activity
Data will be collected through the
procedure of primary research
34 16 544
analysis of data 22 14 308
finalization of project 9 6 54
recommendation 9 6 54
documenting the project 4 4 16
Total 78 46 976
Table 1: Analysing the costs
(Source: Created by the learner)
Assessing the risks of the project
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Weeks Identified risk Type of
risks
Influence
of risk
Influence over
project
Action for resolve
1 Informing the
Managerial
heads of Marks
and Spencer
that primary
and secondary
procedures will
be utilised
low medium Text input of
time and effort
shall be
required
Utilising proper
communication
methods and proper
insights to inform
2 Number of
respondents
who were
absent during
the primary
procedure of
Data Collection
low high Will make a
huge
difference in
the
overarching
outcome of the
research
project
Recording the
responses of the
participants who
were present and
active
3 Collection of
data which is
indistinguishabl
e
high high Would lead to
no form of
generalisation
towards the
whole project
Trying to decipher
the data through
books journals
articles and other
available sources
Table 2: Assessing the risks
(Source: Created by the learner)
Plan for communication within the project
What Why Who When How
Information
will be
the information
shall be
The chief
executive officer
when the
documentation
Through face to
face interview
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accumulated
within the
sphere of the
organisation
collected on the
basis of it being
relevant to the
project topic
(Lechner and
Boli, 2014)
of Marks and
Spencer
of the project
will take place
Consulting
with
professional
officers of
Marks and
Spencer
distinctive
information for
superior
analysis of the
project
the departmental
manager of
Marks and
Spencer
when the
activities of the
project are
initiated
through
telephone and
diet form of
interviews
performing
analysis of the
data which has
been collected
to attain the
objectives
which been
presented for
the research
Employees and
managers of
Marks and
Spencer
following the
data collection
procedure
surveys that will
be sent through
email
documenting
the data which
has been
selected to the
research
to make
confirmation on
the reliability of
the data has
been corrected
a supervisory
head who will
guide the
projects of the
organisation
Following the
data analysis
procedure
making reference
to books journals
articles and other
forms of
resources
documentation
of the final
project
project
submission
supervisory
guidance with
on the project
activities
Following the
completion of
every task of the
project
referring to
online generals
books and other
scholarly sources
Table 3: Plan for communication
(Source: Created by the learner)
Monitoring Plan
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Activities Examination of activities
selection of theme the chief executive officer of Marks and
Spencer will supervise
creating the project in and objectives supervision will be performed by the
project researcher and departmental
heads of the organisation
literature review Project supervisor will evaluate
elaborating research methods Project supervisor will evaluate
evaluating the collected data Project supervisor will evaluate
Putting forth the conclusion and
recommendations
Project supervisor will evaluate along
with the concerned representatives of
each department within the organisation
Table 4: Monitoring Plan
(Source: Created by the learner)
Quality management
The quality of information, which will be attended in this research, shall be conducted by the
way of interview, survey, scholarly sources and others. The criteria through which the quality of
the information that is being collected will be based upon factors such as economical ethical
cultural and other aspects of globalisation which impacts the departments of Marks and Spencer
(Pieterse, 2015).
Scope
Included Scope
The overall projects, which will be presented here, investigate the positive implications and
factors of globalisation on the economic ethical and cultural aspects of the phenomena (Steger,
2017). It will detail how various department purchase Marketing, operations, human resources,
and others get affected when globalisation is implemented within retail enterprises like Marks
and Spencer.
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Excluded Scope
This project will not focus on the negative aspects of globalisation. It will not go beyond the
sphere of Marks and Spencer and investigate any other enterprise. No other research
methodology apart from primary and secondary will be considered here. Additionally, there are
limited funds, which can be located by the company so compromise on the account of employees
will have to be made.
P3 Produce a work breakdown structure and a Gantt chart to provide timeframes and
stages for completion
Work Breakdown Structure
Sl.
No.
Acitivity Start
Date
Durat
ion
End
Date
1 Proposition of theme 2/25/2
019
2 2/27/2
019
1.1 Creating aim and objective 2/27/2
019
1 2/28/2
019
1.2 Research on the Theme 2/28/2
019
2 3/2/20
19
1.3 Scope of Research 3/2/20
19
1 3/3/20
19
1.4 Estimated budget 3/3/20
19
2 3/5/20
19
2 Preparation for internal assessment 3/5/20
19
2 3/7/20
19
2.1 communicating with Marks & Spencer's departmenal
managerial heads
3/7/20
19
1 3/8/20
19
2.2 Enquiring on the positive results of globalisation over
the business operations
3/8/20
19
3 3/11/2
019
2.3 Assessment of Risk levels 3/11/2
019
1 3/12/2
019
3 Stating the research methods 3/12/2
019
1 3/13/2
019
3.1 Adopting relevant research techniques 3/13/2
019
2 3/15/2
019
3.2 Estimation for sample of survery 3/15/2
019
2 3/17/2
019
3.3 Estimation for sample of interview 3/17/2
019
3 3/20/2
019
4 Analysis of data 3/20/2 1 3/21/2
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019 019
4.1 Analysis of Survey 3/21/2
019
2 3/23/2
019
4.2 Analysis of Interview 3/23/2
019
2 3/25/2
019
5 Stating conclusion and recommendations 3/25/2
019
1 3/26/2
019
6 Submission and documentation of the project 3/26/2
019
1 3/27/2
019
Table 5: Work Break Down structure
(Source: Created by the learner)
Gantt chart
Proposition of theme
Research on the Theme
Estimated budget
communicating with Marks & Spencer's departmenal
managerial heads
Assessment of Risk levels
Adopting relevant research techniques
Estimation for sample of interview
Analysis of Survey
Stating conclusion and recommendations
2/25/2019 3/17/2019 4/6/2019
Figure 1: Gantt chart
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(Source: Created by the learner)
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