Golden North Ice Cream: Information System Project Management Plan

This project outlines a comprehensive plan for developing an information system for Golden North Ice Cream, an Australian company. The plan details problem identification, system capabilities, and expected business benefits. It quantifies project approval factors, including a breakdown of estimated time, development costs, and annual reporting costs, alongside a cost-benefit analysis. The plan also performs a risk and feasibility analysis, addressing organizational, technological, resource, and schedule-related risks. Furthermore, it establishes the project environment by specifying tools, software, and processes. A work breakdown structure (WBS) and Gantt chart are included to schedule the work effectively. The project aims to enhance Golden North's commercial profit and customer reach through the implementation of this information system.

Running head: SYSTEM ANALYSIS AND DESIGN
System analysis and Design: Development of an Information System in Golden north Ice Cream
making Company of Australia
Name of the student:
Name of the university:

1SYSTEM ANALYSIS AND DESIGN
Table of Contents
1. Identification of the problem.......................................................................................................2
Vision document..........................................................................................................................2
2. Quantify project approval factors................................................................................................4
a. Break down of the estimated time for the project completion.................................................4
b. Summary of the development cost..........................................................................................6
c. Summary of the estimated annual reporting cost.....................................................................6
d. Cost benefit analysis................................................................................................................7
i. Anticipated benefits..............................................................................................................7
ii. Provide an estimated annual benefits..................................................................................7
3. Perform a risk and feasibility analysis.........................................................................................8
a. Determining organizational risk and feasibility.......................................................................8
b. Evaluate technological risks and feasibility............................................................................8
c. Assess resource risks and feasibility........................................................................................9
d. Identification schedule risks and feasibility............................................................................9
4. Establish the project environment.............................................................................................10
a. Tools and software to be used for developing the system.....................................................10
b. Description of the work environment....................................................................................11
c. Description of the processes and procedure to be used.........................................................12
5. Schedule the work......................................................................................................................13
a. Provide a work Breakdown Structure....................................................................................13
b. Gantt chart showing the WBS project...................................................................................13
References......................................................................................................................................18

2SYSTEM ANALYSIS AND DESIGN
1. Identification of the problem
Vision document
Introduction
Golden North is an Australia based ice cream making company headquartered in
Laura. This company produces ice cream and from the physical store they sell the quality food
products to the consumer. In this new era of technology, where most of the business
organizations have started using online service Golden North Company does not have any
such automated data management system. In order to gain maximum commercial profit and
more consumers from throughout Australia currently Golden North is willing to implement an
Information System (IS). The total budget estimated for the project is $50,000 and also the
total time allotted for the successful accomplishment and implementation of Information
System is around 6 months. The budget structure developed for the Information System (IS)
development project is designed along with a project Work Breakdown Structure (WBS).
Problem description
Due to lack of usage of proper technology the selling and buying structure of the
company is lagging behind. Though, the essence and flavor of the ice cream they produces are
enough unique from the other production companies but due to lack of service capabilities
they are facing commercial flaws. As the numbers of consumers are increasing it is becoming
difficult for them to manually manage the system.

3SYSTEM ANALYSIS AND DESIGN
Design of the Information System
System operator
Interface
System administrator
Interface
System analyst
Web enabled client
Central Database Management System
Other client side
Other analytical componentsAdministrative plug in tools
Transaction engine
Business logic engineAdministrationSystem operation
Handler Daemon
External interface
External Interface
System capabilities
The system is capable to take orders from the clients, record the orders and
sequentially deliver services to the clients within estimated time. The customers can pay
online through debit card and net banking. The information System can store huge set of
record. Within less time data can be accessed and stored as well.
Expected benefits
It is expected that with the successful implementation of the Information system the
company will be able to grab more numbers of consumers throughout Australia. Both online
as well as offline services they will be able to serve to their consumers. Though, after

4SYSTEM ANALYSIS AND DESIGN
immediate implementation of the design the profit is not expected rather after three to four
years of it is expected that high rate of profit will be experienced.
2. Quantify project approval factors
a. Break down of the estimated time for the project completion
IS development schedule 16
days
Sat 5/5/18 Mon
5/28/18
Project initiation 6 days Sat 5/5/18 Mon
5/14/18
Analyzing current situation of Golden North Ice cream
producing company
6 days Mon
5/7/18
Mon
5/14/18
Scope statement development 6 days Mon
5/7/18
Mon
5/14/18
Designing project objectives 2 days Mon
5/7/18
Tue 5/8/18
Information system development requirements gathering 5 days Mon
5/7/18
Fri 5/11/18
Information system development requirements analysis 6 days Mon
5/7/18
Mon
5/14/18
Defining work process 1 day Mon
5/7/18
Mon 5/7/18
Conducting Internal meeting 5 days Mon
5/7/18
Fri 5/11/18
Milestone 1: Statement of Work Submission 0 days Sat 5/5/18 Sat 5/5/18
Project planning phase 9 days Sat 5/5/18 Thu
5/17/18
Resource planning 6 days Mon
5/7/18
Mon
5/14/18
Communication planning 5 days Mon
5/7/18
Fri 5/11/18
Risk management plan development 9 days Mon
5/7/18
Thu
5/17/18
Identifying required hardware 8 days Mon
5/7/18
Wed
5/16/18
Identifying required software 6 days Mon
5/7/18
Mon
5/14/18
Functional requirement identification 7 days Mon
5/7/18
Tue
5/15/18
Non-functional requirement identification 6 days Mon
5/7/18
Mon
5/14/18

5SYSTEM ANALYSIS AND DESIGN
Milestone 2: Project statement report 0 days Sat 5/5/18 Sat 5/5/18
Project design phase 16
days
Sat 5/5/18 Mon
5/28/18
Information system design outlining 5 days Mon
5/7/18
Fri 5/11/18
Prototype development 6 days Mon
5/7/18
Mon
5/14/18
Prototype analysis 10
days
Mon
5/7/18
Fri 5/18/18
Simulation 16
days
Mon
5/7/18
Mon
5/28/18
Coding 10
days
Mon
5/7/18
Fri 5/18/18
Modeling 6 days Mon
5/7/18
Mon
5/14/18
System aggregation 5 days Mon
5/7/18
Fri 5/11/18
Milestone 3: Implementation of Information system 0 days Sat 5/5/18 Sat 5/5/18
Project testing phase 12
days
Sat 5/5/18 Tue
5/22/18
Unit testing 10
days
Mon
5/7/18
Fri 5/18/18
Integrated testing 12
days
Mon
5/7/18
Tue
5/22/18
Acceptance testing 10
days
Mon
5/7/18
Fri 5/18/18
Monitoring and project control 10
days
Mon
5/7/18
Fri 5/18/18
Verification 5 days Mon
5/7/18
Fri 5/11/18
Validation 6 days Mon
5/7/18
Mon
5/14/18
Milestone4: Project testing phase completion 0 days Sat 5/5/18 Sat 5/5/18
Project closure 3 days Sat 5/5/18 Wed
5/9/18
Final document presentation 3 days Mon
5/7/18
Wed 5/9/18
Stakeholder signoff 2 days Mon
5/7/18
Tue 5/8/18
Post maintenance program for the Information System 3 days Mon
5/7/18
Wed 5/9/18
Milestone5: Completion of project closure phase 0 days Sat 5/5/18 Sat 5/5/18

6SYSTEM ANALYSIS AND DESIGN
b. Summary of the development cost
Project Cost-
Benefit
Analysis
project
analysis
variables
Expected
project
discount
5.00%
Project annual
profit
$
80,000
.00
Total annual
profit
$
24,000
.00
Project
Development
Cost
$
225,00
0.00
Year of
Project
0 1 2 3 4 5 TOTA
LS
Economic
profit
$15,0
00.00
$
25,000.
00
$
3,000.0
0
$
3,000.00
$
4,000.0
0
$
4,000.0
0
Rate of
discount
1.000
0
0.9524 0.9070 0.8638 0.8227 0.7835
PV profit $15,0
00.00
$23,809
.52
$2,721.
09
$2,591.5
1
$3,290.
81
$3,134.
10
Benefits from
PNV
$15,0
00.00
$
38,809.
52
$
41,530.
61
$
44,122.1
3
$
47,412.
93
$
50,547.
04
$
50,547
.04
c. Summary of the estimated annual reporting cost
one time $(225,

7SYSTEM ANALYSIS AND DESIGN
project
COSTS
000.00
)
Net recurring
cost
$0.00 $
(24,000.
00)
$
(24,000.
00)
$
(24,000.
00)
$
(24,000.
00)
$
(24,000
.00)
project
discount rate
1.0000 0.9524 0.9070 0.8638 0.8227 0.7835
recurring cost
for PV
$0.00 $
(22,857.
14)
$
(21,768.
71)
$
(20,732.
10)
$
(19,744.
86)
$
(18,804
.63)
net cost from
PV
$(225,
000.00
)
$
(247,85
7.14)
$
(269,62
5.85)
$
(290,357
.95)
$
(310,10
2.81)
$
(328,90
7.44)
$
(328,9
07.44)
Total NPV $
(278,3
60.40)
Total Return
of Investment
-
0.8463
d. Cost benefit analysis
i. Anticipated benefits
 Golden North will be able to grab more consumers
 The competitive advantage will be increased
 The annual cost structure will deliver commercial revenue to the company
ii. Provide an estimated annual benefits
It is expected that if an Information System is designed with $50,000. Then the annual
benefit that can be experienced will be around

8SYSTEM ANALYSIS AND DESIGN
3. Perform a risk and feasibility analysis
a. Determining organizational risk and feasibility
Different types of organizational risks are there such as strategic risk, operational risk,
compliance risk, reputational risk etc for which the success and revenue structure of the
companies can be negatively impacted. The entire strategic business structure of Golden North
can be affected due to this reason. It is known to all that successful business strictly requires
comprehensive as well as well structured thought-out business plan. If the structure of the
company strategy becomes less effective then automatically the company will struggle for that.
The reasons for such kinds of changes may involve technical changes, powerful new entry of
strong market level competitors, and extreme cost of the raw materials.
In order to gain feasible outcomes it is necessary for the company to prioritize all the
organizational risks and developing proper strategies accordingly for resolving them. In order to
operate the Information System (IS) on job technical training should be arranged for the system
development team.
b. Evaluate technological risks and feasibility
Technical risks can be faced during the development and implementation phase for
Information System. It may happen that proper software license is not adopted then it will be
little difficult to run all the system application accurately. Not only this but also security is
another concern for the Information System (IS) development project. Due to lack of security
financial or personnel information can be hacked or misused by the unwanted users.
In order to mitigate the technical risks proper encryption mechanism is required to be
adopted by the system developers of Golden North. It will not allow any external unwanted users

9SYSTEM ANALYSIS AND DESIGN
to access information from the server. Even the information transition channel will also be
secured from access.
c. Assess resource risks and feasibility
In order to reduce work pressure from the development team members the large project is
segmented in small parts and for each of the part skilled and experienced resources are allotted.
If any fault is identified in allocating resources then the expected outcome of the activity will be
interrupted. Risks may occur in cost estimation and resource outsourcing.
In order to resolve this specific resource level risks it is necessary for the Golden North
ice cream making company to allocate accurate resources for the specific activities based on their
skills and knowledge capability. In addition to this, proper reward structure should also be
designed to keep the team members engaged to their job roles.
d. Identification schedule risks and feasibility
If proper project schedule is not designed then it will negatively impact the assigned
project budget also. With the development of the Work Breakdown Structure (WBS) the
complexity of each and every activity should be calculated and based on that the time structure
must be allotted. If the resources fail to complete the specific activity within time then the
estimated cost for that activity will increase. On the other hand, if the project is found to be
completed before the allotted time period then it will help them to obtain commercial revenue.
For resolving these kinds of issues it is required for the company to allot time for the
specific activity based on their complexity at the project initiation phase. It includes timely
accomplishment of each of the project phase within a timely manner.

10SYSTEM ANALYSIS AND DESIGN
4. Establish the project environment
a. Tools and software to be used for developing the system
in order to develop the information system for Golden North ice cream making company
the different types of methods in terms of tools and software are elaborated in the below table:
Phases Types of methods Type of tools
Business processing and
project initiation phase
Accurate business modeling,
technical process modeling,
process work flow model,
activity structure
Proper work flow modeling
tools, statement of work
(SOW), business modeling
tools and simulators
Project planning phase Brain storming of both the
project manager and the
project team members,
interview, design techniques
and requirement gathering
GDSS, requirement
engineering tools and CSCW
Project design phase (system
analysis and design)
Structured modeling, data
modeling, mapping from
various high level
programming language,
version control and
professional object oriented
analysis
Interface design tools, code
generators, verifiers and
performance analyzers
Project monitoring and control Reverse engineering for Reporting and documentation

11SYSTEM ANALYSIS AND DESIGN
phase version control and accurate
configuration management
tools, project status report,
progress report
Project closure phase Stakeholders signoff Project status report
In order to develop the Information System (IS) the software tools those will be required
include traditional tools, support tools, personal information management tools, programming
tools a purpose tools as well. Collectively it can be said that for the development of the
Information System application software and system software both are required. One of the most
popular IDE software package from Microsoft Visual’s studio adoption will be helpful for the
company.
b. Description of the work environment
It is necessary for the company to provide a healthy working environment to the project
manager and project team members so that they can deliver cent percent of their efforts for the
Information System development project. A healthy working environment can effectively boost
up the rate of quality productivity. If the development tem feel engaged to their job roles then
they will surely give quality work. Instead of signing contract to another consultancy an internal
Information System development team has been created by the company for the development of
the Information System (IS). The other components that are to be designed by the project team
members include setting out of clear staff management policy, encouragement for the
development of managerial responsibilities, team building.