Information System Project: Good City Council Car Park, SFIA & CBOK

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AI Summary
This project report focuses on the Good City Council Car Park System, aiming to develop an automated information system for managing the car park. The report explores various aspects of the system, including implementation challenges, IT management roles, and the application of information systems in business processes. It emphasizes the use of the SFIA framework for skill assessment and the CBOK framework for knowledge areas. The project involves three students, each assigned SFIA skills from levels 3 to 4, and requires a 2500-word report with diagrams, tables, and references, including academic sources within the last five years. The case study covers operational systems (issuing tickets, handling payments), management systems (recording problems, issuing season tickets), and ethical considerations related to data security.
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Running head: GOOD CITY COUNCIL CAR PARK SYSTEM
GOOD CITY COUNCIL CAR PARK SYSTEM
Name of the student:
Name of the university:
Author Note:
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1GOOD CITY COUNCIL CAR PARK SYSTEM
EXECUTIVE SUMMARY
This significant report will be dealing with the overall car park system of a potential
organization. The organization intends to develop an information system for the automated
management of the cars that are parked within the facility. This report will be efficiently
dealing with the implementation of the information systems aligning with the SFIA level
framework. The three members will do the implementation of the three significant
approaches of the SFIA framework. The significance of the implied information system will
be provided in respect to the car park system within this report. This framework thus tends to
enhance the overall business management as well as operational management in respect to
the implementation of the information systems.
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2GOOD CITY COUNCIL CAR PARK SYSTEM
Table of Contents
1.0 Introduction..........................................................................................................................3
1.1 Aim of the Report.............................................................................................................3
1.2 Objectives of the Report...................................................................................................4
1.3 Scope of the Report..........................................................................................................4
2.0 Different aspects of the implied information system...........................................................4
2.1 Issues and challenges faced with the implementation......................................................4
2.2 Roles and activities for the management of IT................................................................6
2.3 Application of the information systems in respect to business processes........................8
2.4 Proposal of the strategic information system with SFIA.................................................9
3.0 Implication of the Information Systems.............................................................................11
4.0 Conclusion..........................................................................................................................11
5.0 References..........................................................................................................................13
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3GOOD CITY COUNCIL CAR PARK SYSTEM
1.0 Introduction
The organization of Good City Council significantly deals with the seven parkin
facility of car within the premises of the Good City. This organization was using the manual
system for maintaining the car parkin within the area of car park. Now, the organization tends
to imply an information system, which will efficiently handle the overall car park systems in
an automated manner. Moreover, the significant system that will be developed in respect to
the parking system of the car will be made effective to perform significant operations that are
related with the efficient management of the cars. The overall system may be identified to be
divided within two important parts that are identified as operational system as well as
management system. The system of operations will be dedicated to the potential operations
that will be performed by the system to manage the car that are being parked within the
environment of the car parking system. Moreover, the management system deals with the
significantly dealing with the overall management of the ticket as well as the payment that
are being provided to the organization by the owners of the car. This report will efficiently
provide an effective overview related with the overall execution of the enhanced system of
information that will help the organization to maintain an effective management of the cars
for parking.
1.1 Aim of the Report
This report will intend to put an important focus related to the overall enactment of
information systems by the organization of Good City Council. Thus, the identified aims in
respect to this report are stated as follows:
Application of automated information system for the enhancement of the car parking
management.
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4GOOD CITY COUNCIL CAR PARK SYSTEM
Better management of the payment options in respect to the overall ar parked by the
Good City Council.
Enhanced management of the entry as well as exit within the car parking system in an
automated manner.
Adhering the SFIA skills associated with the SFIA Framework for the enhancement
of the enactment procedure.
1.2 Objectives of the Report
The potential objectives highlighted by the overall report are stated as follows:
To provide a clear overview of the implied information system by the organization for
the management of parking the cars.
To significantly maintain the overall payment procedures in respect to the overall cars
that entry as well as exit within this facility.
1.3 Scope of the Report
With the significant completion of the report, it can be critically assessed that the
information system, which is to be implied in respect to the management of the cars, will be
effective for the Good City Council. Moreover, the significant challenges as well as the issues
faced by the organization in regards to the implication of the information system. Considering
this, the report will also deal with the overall explanation of the roles as well as the activities
that will be carried out in respect to the implication of the information system. The support,
which the information system will intend to provide in respect to the implication of the
depicted information systems, are also provided in the report. Lastly, the potential strategy
that will be adhered in respect to the implementation of this particular type of information
system is also explained in the further parts of the report.
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5GOOD CITY COUNCIL CAR PARK SYSTEM
2.0 Different aspects of the implied information system
2.1 Issues and challenges faced with the implementation
The significant sector that is being identified to play an important role in respect to
the application of the information system within the environment of the organization is the
information system strategies. The strategy of the planning in respect to the implementation
of the information system is stated to be the important aspect or first step, which in turn will
intend to enhance the organization, by specific means (Shaikh et al., 2016). Moreover, the
strategies that are imp0lied by an organization critically adheres the overall factors that will
be necessary for the implementation of the information system. The potential issues that may
be faced by the potential organization in respect to the implementation of the specified type
of the information system are discussed in the following section.
Firstly, the prime issue that will be faced is the collaboration of the software in respect
to the hardware requirements associated with the system (Hakeem et al., 2016). This is
identified as the opening of the gates while the car makes an entry as well as exit within the
parking facility. Moreover, the payment option provided with the help of automated pay
station available within the facility (Song, He and Zhang, 2017). The LCD which displays the
fee as well as automatically collects the significant amount which the car is to provide in
respect to the time it has availed the facility must also be adhered correctly for the collection
of the amount in respect to the fare.
The next issue that may be faced is the storage of the data that is to be adhered in
respect to the organization’s database with the collection of the car details entering the
facility, the payment counter which correctly sums up the amount that is to be collected by
the car in respect to the time, it has availed the overall facility.
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6GOOD CITY COUNCIL CAR PARK SYSTEM
The potential challenge faced by the organization may also be identified in respect to
the overall security visit with the help of the cameras installed within the overall facility. This
cameras will be dedicated in respect to the potentially record the arrival as well as departure
of the cars within the facility. The malfunctioning of the information security cameras will
damage the overall maintenance of the car parking facility by the Good City Council.
Moreover, the organization takes in consideration the overall framework of the SFIA
that are related with the different aspects while the implementation of the information system
takes place. The overall significance of the different levels associated with the SFIA
framework is suggested to be an important aspect that tends to provide the whole
implementation procedure to be an effective one in respect to car parking system
(Mangiaracina et al., 2017). The levels of the SFIA framework intends to provide an efficient
implementation procedure.
There are also significant technical challenges that are faced by the organization in
respect with the application of the information systems within the environment of the
business that will potentially amplify the overall management of the instances of the business.
The depicted sectors related to the technological sectors in the case of the organizational car
parking system are identified as the maintenance of the counters in respect to the fact of
counting the overall cars that are entering as well as exiting from the facility. The important
sector of the payment systems is also identified as one of the major aspect associated with the
automated car parking facility provided by the organization.
2.2 Roles and activities for the management of IT
The significant roles as well as activities in respect to the management of the
information technology within a car park system is depicted to be analysed in this section of
the report. The overall management of the implemented information technology is divided
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7GOOD CITY COUNCIL CAR PARK SYSTEM
into three main categories (Reynolds, n.d.). These are identified as the upper management
team, the middle management team as well as the lower management team (Zheng and
Geroliminis, 2016). The significance related with the upper management team is depicted as
the long-term goals in association with the delivery of the products successfully. The
employees associated in this team mainly deals with the overall organization of the business
related with the specific organizations on the basis of service delivery by the particular
organization. The middle management team is associated with the interpretation of the plans
as well as analyses the overall actions that are related with the performance of the
organization thus enhancing the delivery of the associated products or services. Lastly, the
lower management is associated with the implementation of the plans that are being
developed by the middle management team (Klemm et al., 2016). The overall management of
the process related with the service delivery is depicted as the significant methodology in
respect to the effective procedures. The leadership roles associated with the overall
management of the data is associated with the potential delivery of the services related to the
specific organizations (McCahill et al., 2016). The informational roles associated with the
significant parking facility is depicted to be used with the overall management tools and
techniques so that the organization can perform the business in an effective manner.
Moreover, the level of the SFIA framework may be significantly associated with the
effective methodologies of the skills related to the organization. The payment system
associated with the framework of the overall levels within the SFIA designates that the
organization will intend to design their information systems accordingly (Fraifer and
Fernström, 2016). In accordance to the considered case study it can be well analysed that the
organization have to provide effective accounting staffs that will be associate with the
organizational performance. The knowledge of the effective SFIA skills in accordance to the
accounting services are also required to be carried out for the proper management of the
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8GOOD CITY COUNCIL CAR PARK SYSTEM
operational systems (Litman, 2017). The leaders possessing effective SFIA skills are to be
associated with the effective management of the overall framework associated with the car
parking system. The levels of the SFIA framework intends to provide effective skills that can
be adhered by the organization for the proper management of the overall systems.
2.3 Application of the information systems in respect to business processes
The business processes are depicted as the significant procedures that are related with
the overall management of the business services thus effectively maintaining the overall
service delivery to the end users (Litman, 2018). The flow of the potential information is
associated with the performance of the activities related with the organization (Balzano and
Vitale, 2017). The payment processing of the cars parked within the system, the registration
of the cars associated with the visit to the park system, the purchases of the season tickets are
the factors that are related with the implication of the information systems related to the
processes of business of the Good City Council organization.
The usage of the information systems tends to enhance the performance of the
organization in respect to the ease of access of the various services that are provided by the
organization (Ison and Budd, 2016). The automation procedures provided by the organization
clearly identifies the fact that the organization will tend to provide improved services thus
intending to provide a critical transformation in respect to the working of the organization as
well as the efficiency of the parking system associated with the organization.
The utilization of the effective business processes helps the organization to deal with
the effective knowledge of the business services thus adhering the fact that it will improve the
functional areas related to the parking system by the organization of the Good City Council
(Jog et al., 2015). Moreover the case study tends to utilize the operational system as well as
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9GOOD CITY COUNCIL CAR PARK SYSTEM
the management system simultaneously thus adhering the fact that the organization would be
able to securely as well as safely maintain the overall cars that are to be parked within the
organization.
The automated procedure of the significant implementation procedures related with
the overall management of the different information systems within the environment of the
car parking facility is analysed to be effective in regards to the good city council. The SFIA
skills are hereby very important in respect to the overall management of the effective skills
associated with this framework. According to the considered implementation of the
information systems it can be well identified that the organization should endure the overall
SFIA framework with respect to their project members so that the organization can
effectively carry out the implementation procedure (Wei et al., 2017). The overall aspect of
the SFIA skills are related with the overall seven levels that describes the authentication
procedures related with the stated framework. These skills are significantly identified in
respect to the group members thus enhancing the overall management as well as operational
system for the effective management of the car parking system considered with the alignment
of the good city council.
2.4 Proposal of the strategic information system with SFIA
The potential skills framework according to the SFIA is analysed to possess seven
sets of skill framework that is key for the organization. According to the SFIA Framework, it
can be effective for the proper as well as enhanced management of the associated Information
Systems for the efficient car park facility (Sfia-online.org, 2019). The important skills that are
being highlighted in regards to the SFIA Framework are analysed as Follow, Assist, Apply,
Enable, Ensure, Initiate as well as the setting up of the strategies thus inspiring as well as
mobilizing the functionality of the organization.
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10GOOD CITY COUNCIL CAR PARK SYSTEM
In this case of car parking system it can be well analysed that the overall implications
of the skills by the group members associated with the project are depicted in the following
part of the report.
For carrying out the significant project associated with the good city council car park
system the team member, Dris will be intended with the effective governance of the IT in
regards to the overall management of the implied IT functionality within the environment of
the car park system. This will provide the overall project with the effective ensurance in
respect to the implementation of the IT that will intend for the achievement of the respective
goals. The level three of the SFIA skillset in respect to the application of the IT
methodologies are depicted to be significant in respect to the car par system of the global city
council (Chaniotakis and Pel, 2015). The most important aspect of this framework enables
the project to be successfully executed.
Secondly, the significant management of the financial terms are depicted to be useful
in respect to the overall enhancement of the IT within the stated project. Ayush will
significantly carry out this part, as he is experienced in the accounting sector. According to
his accounting education as well as experience, he is analysed to be a level 4 SFIA skill set.
This will be very helpful in respect to the collection of the revenue from the cars that are
using the facility of the car park system thus maintaining the accounts of the overall profit of
the organization (Hans, Sethi and Kinra, 2015). This will help the organization to analyse the
overall accounts associated with the car parking service provided to the customers.
The third member associated with the project that is Mukesh is intended to have
extended managerial skills for which he is provided with the project manager. The project
manager will be associated with the overall management of the project that is from the
initiation till its execution (Lin, Rivano and Le Mouël, 2017). The member is depicted with
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11GOOD CITY COUNCIL CAR PARK SYSTEM
the level 4 SFIA skill framework as he is associated with the enablement of the overall
project procedures associated with the project. This will put a great emphasis on the overall
management of the project with the help of the SFIA skill framework.
This SFIA level framework of strategic information system will be implied in respect
to the organization of the Good City Council that will put a noteworthy emphasis for the
effective management of the cars that are visiting the car park system. The significant
coordination of the different levels of the management in respect to the car park system is
depicted to be analysed profitable for the overall management of the cars visiting the facility.
The significant levels are adhered in accordance to the level diagram of the overall
SFIA framework that is provided below:
(Image: SFIA Levels)
(Source: Sfia-online.org, 2019)
3.0 Implication of the Information Systems
The potential implication of the information system is associated with the fact that the
organization will tend to amplify their overall management of the cars that will be parked in
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