The Goodwood Hotel: Operations, Trends, and Growth in Hospitality

This presentation provides an overview of the contemporary hospitality industry, focusing on The Goodwood Hotel in the UK. It examines various types of businesses within the hospitality sector, including accommodation, food and beverage, travel and tourism, and entertainment. The presentation details the operational and functional departments within The Goodwood Hotel, such as direct guest facing, rooms, administration, and finance, highlighting their interrelationships. It further discusses the contribution of the hospitality industry to local, national, and international economies, current and potential trends like digitalized guest experience and health and safety measures, and the use of franchising and licensing agreements for global expansion. The presentation concludes by assessing The Goodwood Hotel's ability to adapt to current trends and the impact of external factors like Covid-19 on the hospitality industry. Desklib offers this presentation along with other resources for students.

THE CONTEMPORARY
HOSPITALITY INDUSTRY
THE GOODWOOD HOTEL

INTRODUCTION
• Hospitality Sector of UK has major contribution towards the growth of economy thus
development of hospitality businesses is important.
• The presentation will be based on The Goodwood Hotel of UK that is medium in size
and have operation in UK only.

TYPE OF BUSINESS WITHIN HOSPITALITY INDUSTRY
INCLUDING PRODUCTS & SERVICES THEY OFFERS

CONTINUED…
There are basically four main type or category of businesses within hospitality sector which are
as follows:
• Accommodation: This is also known as loading business includes hotels and facilities. The
budget h
• Food and Beverage: Another business within hospitality sector involve food and beverages
which prepare food and present it on customer tables. otel, luxury hotel, spa, resort, boutique
etc.

CONTINUED…
• Travel and tourism: Further, the travel and tourism is also one of the type of businesses within
hospitality sector that involve travelling or transportation.
• Entertainment: Lastly, entertainment is a type of hospitality businesses which includes Zoos,
museums, theme parks, theaters, marinas etc.

OPERATION AND FUNCTIONAL DEPARTMENTS WITHIN
THE GOODWOOD HOTEL
Direct
guest
facing
Rooms
F&B
departm
ent

CONTINUED…
The different operational departments within The Goodwood hotel is as follows:
• Direct guest facing: The staff of this department of Goodwood hotel need to interact with the guest on daily
basis. This staff include waiters, receptionist, guard etc.
• Rooms: This is also one of the operational department of Goodwood hotel which includes management of day to
day operation of business. The staff under this department includes front office, reservation, housekeeping etc.

THE DIFFERENT FUNCTIONAL DEPARTMENT WITHIN THE
GOODWOOD HOTEL IS AS FOLLOWS:
Administra
tion
Finance Sales and
Marketing

CONTINUED…
• Administration: The administration department of Goodwood hotel is responsible for the
management of employee, security and other function. For example, HR, security etc.
• Finance: The finance department of Goodwood hotel is responsible for the management of
finances or funds of the business. For example, accounts, payable, receivable, purchasing
material, storage etc.

CONTRIBUTION OF HOSPITALITY INDUSTRY TO LOCAL,
NATIONAL AND INTERNATIONAL ECONOMIES

CONTINUED…
• Local economy: The UK hospitality sector has contributed towards the employment of the
local economy.
• Around 2.53 million jobs is provided by the hospitality businesses to local people of the
UK this represent 7.1% of total UK employment.

CONTINUED…
• National Economy: The contribution of
hospitality sector of UK to the national economy
is higher GDP, high foreign direct investment,
higher tax revenue etc.
• International Economy: The contribution of
hospitality sector of all over the world to
international economy is high. In the year 2020,