Google Glass in Healthcare: Innovation, Implementation & Management

This report explores the potential of Google Glass in healthcare management, focusing on its benefits and challenges. The author, a healthcare manager, discusses how Google Glass can improve patient care through enhanced information access and communication. The report analyzes the technology's impact on hospital efficiency, cost-effectiveness, and patient experience, while also addressing concerns like cost, vision strain, and ethical considerations. It further examines leadership and change management strategies necessary for successful implementation, highlighting the importance of ethical leadership and a balanced approach to innovation adoption. The report concludes that while Google Glass holds promise, careful planning and consideration are crucial for its effective integration into healthcare systems. Desklib provides this assignment solution and many more for students.

Running head: HEALTH CARE MANAGEMENT
Global Health Care Management

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Executive summary
Change is inevitable in each and every organization. In order to keep pace with the
rapidly changing world, it is important that the managers make a complete analysis of the pros
and cons of the innovations that are being adopted. Like any other organizations, health care
industries also have to move forward by adopting new innovations. Google glass is one such
technology. This assignment has dealt with the pros and cons of using this new technology and
how the management can be made aware of the same. This assignment has mainly dealt with the
usage of this new and wonderful technology that has made the medical diagnosis process much
easier. Though, this innovation is still in the age of its infancy. However at the same time, with
proper hard work, this technology will be able to bring very good results for the doctors and for
the patients as well. Thos assignment wills also deal with the positive and the negative aspects of
using this technology. The health care boards have to be prepared about the hurdles that they
have to overcome in the course of implementing this change.

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Table of Contents
Introduction......................................................................................................................................3
Evidence to demonstrate why you have chosen this innovation.....................................................3
Improved Rounds.........................................................................................................................3
Improving The Patient Experience..............................................................................................4
Patient communication.................................................................................................................4
Critical analysis of the evidence base to evaluate the potential impact of this innovation, from a
systems perspective.........................................................................................................................4
Makes things work easier.............................................................................................................4
Reducing the expenses of hospital...............................................................................................5
The price factor............................................................................................................................5
May take a toll on your vision.....................................................................................................5
Relevant leadership and management theory to critically analyse what strategies you would use
to guide the implementation of this innovation. Consider this from systems, power, culture and
change management perspectives....................................................................................................5
Using theory to support from system leadership, identify how success could be identified for the
innovation........................................................................................................................................6
Conclusion.......................................................................................................................................7
References........................................................................................................................................8

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Introduction
There cannot be any progress without proper innovation. The 21st century is an age of
change. Change is inevitable. This is because of the fact that each and every organization has to
survive the tying competition. In order to do this, they are trying their level best to get all the best
and advanced innovations. Health care system like any other business organization has to make
sure that they are doing an in depth research and development analysis. This will help them to
make sure that they have detailed information about the changing innovations that are coming up
in the market. They will also get a clear idea about the needs and demands of the customers.
There is an utter need for the health care systems to I no ate themselves as the age is change at a
very rapid rate. In order to keep pace with that, they have to meet up with all the upcoming
complexities of this modern age. They need to make sure that these changes or the innovations
are being able to improve the quality of the different diagnostic systems.
The health care systems have to make sure that they are being able to develop the
services that they are offering to their patients (Hampton 2015). In order to do this, they need to
give up their old traditional models and adapt the modern, scientifically and technologically
advanced products. Many of the health care systems have already tried adopting many of the
modern upcoming methods that helped them in rendering better and helpful care to their patients.
One such innovation is the wearable technology or the Google glasses.
Evidence to demonstrate why you have chosen this innovation.
I am working as the manager working in a health system that is responsible for delivering
best possible care to its patients. I think that one of my prior duties is to make sure that the health

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care system is being able to connect with each and every patient properly; they have to provide
the patients the best possible care and affection. I always make sure that the patients and their
families are able to get the right kind of service without facing any kinds of problems.
Improved Rounds
However I have seen many issues that are usually faced by the people who come to the
Hospital. The major problem that advises is the lack of sufficient details reading the past health
records of the patients. This often becomes a big problem for the doctors to initiate the treatment
of the patient. They need to get the information regarding then patient’s past health records.
However many of the patients are not able to provide these derails properly. A Google glass
might be very handy in this situation. This will help the Doctors to scan a QR code located on the
wall of the patient’s cabin. The doctors will be able to get all the details regarding the current
condition and the past records of the patients within a very short time.
Improving The Patient Experience
The doctors and the patients will be able to stay in proper connection with each other.
The Google glasses will be helping the patient’s families to contact the doctors and the other care
givers even from a very remote location. The patients will be able to know and inform about
their health conditions or any kinds of special assistance they might be requiring.
Patient communication
This method will be helping a proper and uninterrupted flow of communication among
the patients, nurses, caregivers, Doctors and any other hospital assistants. I have often seen that
many patients have not received timely care (Liu and Huang 2015). However it is not always
because of the deliberate faults or ignorance of the nurses or the caregivers. This is often due to

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the mismanagement and the huge amount of work that the hospital stuffs have to undertake.
Often the nurses are not able to reach out to al; the patients as they have to look after the needs of
so many at the same time. It is for this reason that a Google glass will be able to create a natural
flow of connection and communication within the patients and the nurses.
Critical analysis of the evidence base to evaluate the potential impact of this innovation,
from a systems perspective.
As I am working as a manager of the health system board, it is my duty to update and
suggest the board regarding the best practices that they must adopt in order to develop their
services. At the same time, I feel that it is my duty to show both the pros and the cons of using
these innovations. There are several pros and cons of using the Google glass. As per the opinion
of Poria, Cambria and Gelbukh (2015), Google glass will have a huge positive impact on the
treatment procedure. It will be very helpful for making the treatment process run much smoothly.
However the universalizing the usage of the Google glass is a major challenge before the world.
This new technological advancement is still in the bud phase and will require a huge amount of
time for blooming into a fully fledged system. This technology of using the Google glasses have
already been started in many places like that of Beth Israel Deaconess Medical Center
(Boston), this has also been very helpful in their case as it has helped them to carry on with their
work in a very short and time saving manner. The information easily gets copied to the field of
view of the physicians right from the dashboard. Indiana University Health Methodist

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Hospital (Indianapolis) is another such example. They have got good results in carrying out the
surgeries like removing a tumor and reconstructing the abdominal wall.
Makes things work easier
The 21st century is an era of rapid advancements and developments. People have become
extremely busy in their lives. It is for this reason that they want to make the best usage of
technology. Google glass is one such technological advancement that has a very bright promising
future for the health care industries. It will be useful in doing a large amount of work within a
very short time period. The doctors and other care givers will be able to see all the relevant
information regarding the health condition of a patient in front of their eyes without even going
through all the files and folders. Thus, this will also help them in initiating the treatment process
faster. They will be able to start the diagnosis and the treatment process without wasting any
time. This in turn will ensure that the recovery chances of the patients will be increasing.
Reducing the expenses of hospital
Often the hospital gets many complicated cases. In order to deal with the same, the
doctors have to undergo processes like the video conferencing, teleconferencing or even call
other doctors from outside. For an instance, there can be cases of severe injury where the existing
doctors of the hospital might not be having all they needed expertise. In such cases they have to
carry on the surgery either by staying in constant contact with other medical experts who might
be located at far distant regions or even overseas. Teleconferencing and video conferencing is
often a very long draw and complicated procedure. It might often cost upto $40,000. This is very
high in comparison to the cost of the Google glass, which can be around $1,500. Thus, this can
be one of the very cost effective devices that can be used by the Hospital authorities.

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The price factor
Kaewkannate and Kim (2016) is of the opinion that Google glass is indeed a very useful
technology but at the same time, it might not be used by doctors all over the world. Though it is
less expensive than other processes like the hospital video conferencing, but in many developing
countries, affording Google glass might turn out to be a very tough process.
May take a toll on your vision
It is true that the usage of Google glass will surely open a huge plethora of opportunities
in front of the medical field. This will surely be able to make the care giving procedure much
more soothing and easier. As the usage of Google glass is a very new concept, it is tough for the
people to understand or even afford it. This is a very new technology and is still to be developed
properly. Barnes (2016) has discussed that the wearable technologies like Google glass might
harm the peripheral eyesight of people who are already using glasses. There is also a kind of age
barrier that has to be maintained. Google glass cannot be given to people of all age groups. Kids
under the age of 13 years of age must not be allowed to use this device. This might harm their
eyesight as it is still in the process of developing. Thus, it can be said that adopting and using this
technology will be tough for people at this moment.
Relevant leadership and management theory to critically analyse what strategies you would
use to guide the implementation of this innovation. Consider this from systems,
power, culture and change management perspectives.
As I am working as the manager of a reputed hospital I will make sure that the
implementation of the process takes place in a proper way. I will talk about the entire positive

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and the negative aspects of using this technology. I always try to follow the ethical leadership. I
think that being associated with a profession like healthcare management, it is really essential to
have a very well developed sense of ethics. Thus, I will clearly talk about the ethical
considerations that the hospital authorities might take into consideration while using this new
Google Glass technology.
As Google glasses are becoming one of the rapidly advancing technologies there can be
several companies that might like to sell their products to the hospital. The hospital authorities
have to make sure that they are prescribing these materials only to some selected patients who
will be able to use them. The Doctors must not prescribe these glasses to anyone who has
undergone some medical eye surgeries or some other critical eye problem. The Doctors must
make sure that they are not getting involved into any unethical practices. There has to be a strict
check over the usage or the duration for which the patients are using this technology. None of the
stakeholders must get harmed in the process of using this new technology or innovation.
I will also make sure that I am being able to the collaborative leadership approach. As
per the opinion of Liu and Huang (2015) this applying this theory will help in encouraging all the
stakeholders to work together. I truly believe that success can be achieved only when all the
people are putting forward their joint collaborative efforts. As there are many different
departments in a hospital the work is usually very complicated and there is a chance that the
work might get disorganized. As stated by Hampton (2015). Culture is one of the most important
parts of any business setup. Same is the case with the health care industry.
The impact of culture is very strong and can have long lasting effect. I will also try to use
the transformational leadership theory. This is mainly because of the fact that in order to make
this innovation successful, I will have to bring about some changes within the organizational

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setup. This can be done by making sure that I am taking care of the interest of each and every
employee. As this a very new change, I will have to convey the changes to each and every
employee working within the organization so that they can they can carry on with the work
properly.
Strategies to be used
Thus, I will make sure that I am being able to use some of the employees as the pride
holders or the pride leaders who will be able to motivate and encourage other employees. As
Google glasses are one of the most new forms of innovation. There can be several doubts and
fears among the employees. They might feel that as more automated machineries come into the
system, they might lose their jobs (Tanenbaum et al. 2015). However it is argued by Herculano-
Houzel et al. (2015) through the good and positive work culture that I will have to encourage
these workers. The pride holders or the front line managers with good leadership qualities will
help to motivate these employees so that they do not give up the spirit of working. I will also use
the following strategy
Change Shouldn’t Just Be Bottom-Line Numbers
I believe that change is an all round concept and must be properly taken care of. This is
indeed one of the most essential measures to make sure that the employees are getting proper
means of communicating in a very transparent manner. The innovation or the change strategy
will be successful only if there is a proper emotional drive behind the implementing of the
change.