Organisational Behaviour in Google: Culture, Motivation, and Teams

This report provides an in-depth analysis of organisational behaviour within Google, examining the influence of culture, politics, and power on individual and team performance. It evaluates content and process theories of motivation, including Maslow's Hierarchy of Needs and the Porter-Lawler Model, and explores motivational techniques used to achieve organisational goals. The report further analyses the characteristics of effective and ineffective teams, referencing Tuckman's five stages of team development. The report concludes by highlighting key concepts and philosophies of organisational behaviour as applied within Google, providing insights into its operational strategies.

ORGANISATIONAL
BEHAVIOUR

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
P1. Influence of culture, politics and power on individual and team performance in Google....1
P2. Evaluation of content and process theories of motivation and motivational techniques in
achieving organisational goals. ..................................................................................................3
P3. Analysis of what makes an effective team and ineffective team..........................................5
P4. Concepts and Philosophies of Google..................................................................................6
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................9

INTRODUCTION
Organisational behaviour is the study of human behaviour. It is one of the way through
which people behave in the group. This process is applied in an industry in order to make them
more efficient. Present study will lay reflection on organisation behaviour practices applied in
Google. Report discusses about influence of culture, politics and power on the behaviour of
others in an organisation (Wood and et.al., 2016). It will highlight how to motivate individual
and team to achieve goal. Assignment explains about how to co-operate effectively with others.
It explains what makes an effective team as opposed to ineffective ones. Report also highlights
concepts and philosophies of organisational behaviour within Google.
MAIN BODY
P1. Influence of culture, politics and power on individual and team performance in Google
Culture, politics and power all influence working of team and individual. They have a
negative as well as positive impact on an organisation. It can be explained through Charles
Handy Model of Organisation culture. These can influence the efficiency of individual and team
working in Google
Influence of culture: Organisational culture includes the values and behaviour followed
by team, individuals and groups. This helps in making environment of industry unique, social
and psychological. It includes belief, values, principles, traditions and thought followed by
employees working in Google.
Task culture: In these teams are formed by Google to achieve a particular goal and
objective. Company who are engaged in identifying and addressing the cultural needs and
demands of teams and individuals increases the productivity and efficiency of them. It also helps
organisation in creating employee loyalty. In order to increase effectiveness in their work Google
needs to match their organisation objective with culture.
Person culture: Google to make work of employee more efficient should make them feel
that they are more important than organisation. Culture of an industry manages how workers
behave with themselves and with other individual (Coccia, 2014). It helps in creating a bonding
between individual, team and board of management. If cultural sentiments of an employee are
been hurt in google than it might hamper organisational growth.
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Role culture: It is very company is involved in giving roles and responsibilities to
employees, individuals and teams. Culture also influences healthy competition in between
individuals and team. Google must follow the cultural aspects as it helps in uniting the workers.
It brings them all together at one platform which builds efficiency of company.
Influence of politics: Politics can often lay negative and positive impact on the behavior
of individual and team working in Google. Positive impact is that the political rule and culture in
favour of employees can increase their working efficiency. Also politics refers to an
inappropriate behaviour of board of management towards any employee, or workers behaving
with other people irrationally. This type of behaviour:
Reduces productivity
 It reduces the efficiency of an individual and group which might hamper the growth of
Google.
 Playing politics against any employee can divert their mind by which they are able to lay
less attention on more important work. Most of their time is been spent in back biting, pulling and criticising other employees. It
hampers the work culture and also reduces productivity of workers.
Spoils the ambience
 Criticising one another makes the environment of Google negative. It also destroys the relationship between individual, team and groups and also reduces
their efficiency.
Modify attitude of workers
 Wrong politics in Google can convert positive attitude of employee into negative one.
 It reduces ability of employee to perform better.
Influence of power: Power also influences the working of team and individual. It can
positively and negatively influence the efficiency of Organisation as well their employees. If
Google is involved in following the structure and rule where only power is in the hand of few
people. This might affect the performance of employees. They have to follow strict rules and
regulations in company which can increase attrition rate. In this type of structure the workers do
not have any privilege to share their views or thoughts on any specific decision. Power lies in the
hand of few. These people are engaged in giving roles and responsibilities to employees working
under them. Google must be involved in following a culture where authority and power is been
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provided to every employee, individual and group. So that it enhances their decision making an
also reduces workers turnover. Positive power motivates employee, encourages them to perform
better. While negative power decrease the quality of work done by workers and also it hampers
the growth of Google.
P2. Evaluation of content and process theories of motivation and motivational techniques in
achieving organisational goals.
The content theory of motivation and process theory has been established so that
organisation can achieve strategic goals and objectives set up by them.
Maslows Hierarchy of Needs (Content theory)
It is one of the most used theory of motivation which will help Google in making sure
that the needs and demands of employees are been achieved. This theory is based on premises
that every individual and group have five level of needs that needs to get fulfilled. If one aspect
is been satisfied by company, then employee moves to next. It will help industry in creating
workers loyalty and also enhance their working.
Physiological needs- These are the needs which is essentially required by employees of
company to survive. Google needs to make sure that the physiological need and demand of
individual and groups are been satisfied, which helps them in getting intrinsic satisfaction at
higher level. These needs include Food, water, home, sleep and shelter (Reb and Atkins, 2015).
Organisation needs to lay great emphasis on these wants in order to achieve their companies
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Illustration 1: Maslow Hierarchy of Need
Source: (Maslow Hierarchy of need,
2018)

goals. If workers are unable to meet the demands than it might not create loyalty towards the
firm in their mind.
Safety needs- Google in order to achieve their objectives and goals, must make sure that
safety needs of their employees are been adhered. These wants include providing them security
related to personal, emotional, financial, health and well-being. Company must be engaged in
giving them safe and secure working environment so that individual and team can set their target
and achieve them.
Social belonging- This is one of the most important need which must get fulfilled by
Google. No worker can perform in the firm, where they are not been appreciated. It includes
friendships, family and feeling of belongingness. Organisation should lay emphasis on
developing a friendly relationship with employee so that they can perform with higher integrity
which helps them in achieving objectives.
Esteem needs- Google should get engage in making employees, individuals feel
motivated and encouraged. It will help them in achieving their objectives and goals. Also, this
can develop feeling of self esteem and confidence in the mind of workers. It can give worker a
sense of contribution and value towards organisation.
Self-actualization- When all the needs are been fulfilled by Google than comes the
feeling of self-actualization. Here employees, individuals and team will feel satisfied and
motivated. They will get confidence to perform more better and link their goal with organisations
objectives. This can help company as well as employee to enhance there growth. This attitude
will provide better opportunities to worker.
The porter Lawler Model (Process theory)
This model basically describes the relationship between job attitude and performance. It
is mainly incorporated by organisations to motivate their employees to work better. This theory
is based on four elements of human behaviour. It lays significance that organisation should
emphasise on employee behaviour as it is rational. Also every individual, group and team have
different goal, needs, desire and values (Mester and et.al., 2018). Person will take different
decision on the basis of their wants. Key elements of this theory are:
Effort: It is the amount of focus which individual and team put on achieving
organisational goal. Increased effort leads to higher performance and also targets are been
fulfilled.
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` Performance: To achieve objectives Google will try to influence employee performance
by motivating and encouraging them. To improve performance company will be involve in
providing right person at the right job. Employees can get dissatisfied if they do not perform
according to their abilities.
Satisfaction: This will only by achieved by Google employees when they are been
satisfied with their performance. Satisfaction brings motivation to perform better and
enthusiastically. If workers and team are unsatisfied with organisation rules and policies than it
might hamper their growth.
Motivational techniques: These techniques can help in motivating employees to perform better
in order to achieve organisational goals. Various techniques that can be used by Google are:
Rewards: This can be given by company to motivate employees. Rewards can be
monetary and non monetary in nature. Organisation can provide different vouchers or family
trips to employees to keep them motivated.
Incentives: It can also be given by Google to employees. It includes benefits like
accommodation, travelling, and many other benefits. It encourages them to increase their
efficiency.
Goals: Objectives define by company also help employees, individual and team to plan
their target according to organisation goals. It enhances growth of both.
P3. Analysis of what makes an effective team and ineffective team
Through Tuckman five stages team development theory, Google can make difference
between the characteristic of effective team and ineffective team.
Effective Team: It is that team which works together to achieve common goal and
objectives. The members of the team perform their task with full enthusiasm, motivation and
energy. Effective teams can lead to rise in motivation of workers and productivity of business.
These type of team have some factors like:
Communication- The communication abilities of these type of team are effective. Google
will be benefited if they are engaged in continuous interaction with employees. It will help them
in building their relationship with individual and groups. Achieving of organisational goal
become easy after that (Pradhan and et.al., 2017).
Fair pay- Google will be engaged in forming effective teams. These type of teams are
involved in paying fair to their employees. Leaders will be involved in treating right, honest and
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fair to all the people working in organisation. They will provide a good salary and motivate them
to perform better. It creates job responsibilities and fulfil the demand of employees.
Effective decision- This type of team is involved in making effective decision so that will
improve employees loyalty. Good judgements by Google can help them in developing a
perception in the mind of individuals and teams that company think about employees and work
for their benefit.
Ineffective Team: In this type of team workers only work for themselves. They do not
see team as a whole. They do not consult organisation objectives as their goals. It makes the
environment unsecure to work in it.
Team focus: In this type of team, there focus is been diverted. The members only perform
for their personal benefit. Also, the time is mainly spent by team members on less important
things. But the employees of Google lays their focus on important aspects. They are bounded by
common goal and objectives.
Unequal response: Ineffective team leaders do not pay equal attention to all the members
of the team. Fair and just treatment is not been given by them. It de-motivates employee. But
Google is involved in paying equal attention to the workers.
Demotivation: Employees in an ineffective team gets demotivated easily. They are not
drive by companies goals and objectives. Also, they do not lay emphasis on their performance
through which they get demotivated.
P4. Concepts and Philosophies of Google
Concepts of organization behaviour is result of investigation on individual and group of
people. Organizational behaviour is the most important facts which helpful to interact to people.
Group of individual make an effective planning to accomplish organization goals and objectives.
This the best way to manage business entity and its operation in a proper manner.The
fundamental concepts followed by Google are as follows
Individual Differences: Every person is different from one another. They have varied
needs and desires. Google has to make sure that they satisfy the wants of each individual
according to their demand. They should adhere to each demand separately (Christina and et.al.,
2014).
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Perception: Every employee performing in a team has a varied perception. Company
should ask to worker about their thoughts and views on particular topic and behaviour. This will
increase employees satisfaction.
Motivated behaviour- Google must be engaged in motivating employees, so that they
are able to perform better. This will help them in increasing operational efficiency of firm.
Desire for involvement- Google should form an effective team and also include their
employees in decision making process. This will help in forming a better team and create
employment loyalty.
Different models are been used by Google to manage and operate performance of employees. IT
includes-
Autocratic- This model is used to effectively manage the employees. In this power is
with few superior. They grant roles and responsibilities to individual and group. This model will
help Google in expanding their market share. It will help company in making right judgements
and also increases employees loyalty.
Supportive- Google is engaged in providing support to their employees in every possible
form. They provide high quality product and services. This system enhances growth of
organisation. It also helps in increasing revenue.
System model- This model help google in following a proper system, rules and
regulations. It helps in developing team and relationship between individuals and board of
management. This creates partnership between various system holders and firms.
CONCLUSION
From the above, report it has been summarised that power, role and political culture has
impacted Google both negatively and positively. It has helped them in assigning roles and
responsibilities to individual and groups. This has increased their efficiency. Also, company has
made use of various motivational theories like Maslow Hierarchy of needs that has assisted them
in fulfilling the basic demands of employees. Effective team formation has helped company in
achieving objectives goals and objectives. It has supported and enhance the growth of
organisation. Also with industry was able to lay more emphasis on individual perception and
desire. It has helped in reducing the attrition rate in the company.
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REFERENCES
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Coccia, M., 2014. Structure and organisational behaviour of public research institutions under
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Christina, S. and et.al., 2014. How organisational behaviour and attitudes can impact building
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Engineering and Design Management.10(1-2). pp.164-179.
Pereira, V., Malik, A. and Froese, F.J., 2017. Mapping the impact of Asian business systems on
HRM and organisational behaviour: multi-level comparative perspectives. Journal of
Asia Business Studies, 11(3), pp.253-261.
Mester, B. and et.al., 2018. Performance management.
Reb, J. and Atkins, P.W. eds., 2015. Mindfulness in organizations: Foundations, research, and
applications. Cambridge University Press.
Pradhan, N. and et.al., 2017. Unit-4 Organisational Behaviour.
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Maslow Hierarchy of need. 2018. [Online]. Available through
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