Green Park Hotel: Statutory Regulations and Operations Management

This report examines the facilities and operations management of Green Park Hotel, focusing on statutory regulations and compliance within the UK. It compares Green Park to Marriott Hotels, highlighting the importance of adhering to UK laws concerning safety and environmental policies. The report covers essential aspects like obtaining necessary licenses and certifications, implementing health, safety, and environmental measures, including pest control, hygiene, and regular audits. It emphasizes the need for comprehensive documentation, such as operational licenses, food safety certifications, and customer health and safety certifications. The report also includes references to relevant legislation like the Food, health and safety act 1974, and the importance of maintaining performance reports and management information systems to ensure compliance and efficient operations. The report is a valuable resource for understanding the key elements of facilities management in the hospitality industry, particularly concerning regulatory adherence and operational best practices.

Facilities and
operations
management
Task – 2

TASK – 2
For improving the own organization, processes and
operations of Green park, it is important for them to
compare and research the other organization related
with the same industry. In this regards, Marriot hotel is
being taken into considerations. It is one of the leading
hotels in London exploring the Scottish culture and
great outdoors at London.

2.1 Statutory regulations affecting facilities operations
Statutory regulations and procedures of United Kingdom
are quite stringent in relation with the facilities operation.
It entails that there should be proper implementation of
safety and environmental policies as well as procedures in
the hotel according to the law of UK (Thompson, 1990).
Thus, it is important on the part of hotel to follow that
safety practices that are being specified by the law of UK
related to safety, environment as well as health of the
clients which visits the hotel frequently. In addition to this,
it is also vital that each and every kind of licenses as well
as certifications from the authorities is present in hotel.

Continued…
These certifications and license helps the hotel to
ensure that the staff and the owner of the firm have
specialization of running a hotel facility.
Furthermore, the process related to internal as well
as external audits should be rationalized and planned
effectively. It is also important that all the facilities
within the hotel should be free from in-securities
such as health, hygiene and fire (Ransley and
Ingram, 2000).

Continued…
Speaking in relation with the regulation, it states that
based on the kind of undertaking, each and every
facility such as alcohol licenses, certification related
to safety and security of customers, training of staff
members, certificates of sound and music etc. must
be obtained significantly. Moreover, they are
required to accomplish the laws related to disparity
between the people, employment and equality
through facility for the operations.

2.2 The health, safety and environmental measures to be implemented by a
facilities manager
Talking in relation with UK, it is very strict nation in
regards with the environment, health and safety
measures which are required to be followed in the
facility as well as property of hotel. The government
of UK has Food, health and safety act 1974 which
needs to be executed at every single facility in hotel.
There is some of the important health and safety
environmental issues that need to be implemented
within the hotel are being defined underneath:

Continued…
 A pest control process needs to be used by the
hotel on a regular basis. Through this, the manager
will be able to control the termites and many other
forms of pests.
 Proper update of health and hygiene concerning
aspects within the hotel according to the statutory
compliance is required (Assetsure, 2013).

Continued…
 Health camps should be arranged for staff members
in order to keep them healthy so that they can
contribute with their maximum efforts.
 Regular audits of compliances are required to be
arranged. Seeking help from these timely audits,
the hotel property can trace out their loopholes and
can resolve them appropriately.
 Tests for checking the quality of food prior serving
to the customers should be done. This will help in
maintaining quality and hygiene of the customers
(Teicholz, 2001).

2.3 Documentation for compliance with statutory regulations and health, safety and environmental measures
At each and every facility of operation, there is
maintenance of performance reports and
management information system which makes sure
that the status on different activities are being
documented as well as enlisted (Stipanuk, 2006).
There are several registers and documents that
should be retained as well as accounted for
complying with the regulations and issues in United
Kingdom and the explanation of these is being
provided below:

Continued…
 License of operations for the hotel property –
There are many licenses that should be obtained
by the hotel such as building operation, fire
control and statutory licenses.
 Certifications and licenses – It is equally vital for
the hotel to get certifications and license for
preparing food and serving in the hotel facility.
The operations related to food preparation should
be performed according to the hygiene and food
safety act of UK.

Continued…
 Certification on the health and safety of the
customers – According to this, the health as well as
safety of the customers should be maintained by
serving them well in their stay, food and
environment (Dan and Sanders, 2016). Checklist
related to hotel operations such as security,
housekeeping and technical aspects for the
machinery should be prepared. Furthermore,
certification about the green and clean environment
and safety act 1974 should be taken by the hotel.

References
 Thompson, T., 1990. The Essence of Facilities
Management. Facilities, 8(8), pp.8-12.
 Ransley, J. and Ingram, H., 2000. Developing
hospitality properties and facilities. Replica press
pvt ltd.
 Teicholz, E., 2001. Facility Design and
Management Handbook. McGraw Hill
Professional.