Royal Bank of Canada: Paradigm Shifts and Managing Group Conflict

This essay examines the impact of paradigm shifts on group dynamics within organizations, focusing on the Royal Bank of Canada (RBC) as a case study. It discusses how technological advancements, such as blockchain and data warehousing, have led to conflicts of interest between different generations of employees (Generation X and Generation Y). The paper explores strategies for managing group conflict, including addressing dominating personalities, clique formation, avoidance of responsibility, and persistent mistakes. It emphasizes the importance of aligning individual values with organizational goals, promoting open communication, and providing necessary training to mitigate negative consequences of paradigm shifts. The conclusion underscores that proactive conflict management is essential for organizations undergoing significant transformations and students can find more solved assignments like this on Desklib.

Running head: GROUP CONFLICT
GROUP CONFLICT
Name of Student
Name of the University
Author Note

2GROUP CONFLICT
Introduction
Paradigm shift refers to a change in the way the things are done or when the thinking
about some process changes and is replaced by a new concept (Körner, 2015). Paradigm
shifts can occur due to various reasons such as technological changes or others and these
shifts may sometimes result in a conflict of interest between the group members. The
company selected for the purpose of this study is the royal bank of Canada. The aim of the
paper is to discuss about the paradigm shifts in the chosen company and will also discuss
about various group conflict issues and how to manage them.
Body
The Royal bank of Canada is the largest Canadian bank providing banking and
financial services in Canada and across other different countries (Sherif, 2015). The bank has
recently undergone a paradigm shift by making application of technologically advanced
techniques. The company has decided to make use of block chain and data warehousing. The
company is making use of the distributed ledger technology block chain in areas where it will
be most beneficial. Those areas where the company will make use of this technology in
know your customer and other areas. The royal bank of Canada is making use of hyper ledger
technology to test payment (Rbc.com., 2019). The company is also making use of data
warehousing techniques as a marketing strategy. However such paradigms shifts have
resulted in conflict of interest because of differences in the interest between the generation x
and generation y employees.
Our group is working as a team to solve a problem so if someone starts to dominate
the group I will let the person speak but I will also give chance to other to speak in a meeting
and in order to stop that person from dominating the group I will give everyone a chance to

3GROUP CONFLICT
speak. If two persons of the group start forming clique I will align their values and beliefs and
goals with that of the group goals. I will share the vision of the company with them and I will
explain them the importance of each and every person’s contribution to the organizational
goals and I will encourage their participation in decision-making process. If a group member
continuously makes mistakes I will first make them aware of their mistakes and I will try to
find if they have the required knowledge and skills to ensure that they do not make those
mistakes again (Thibaut, 2017).
Conclusion
From the above discussion it can be concluded that paradigm shifts often lead to
conflicts of interest due to various reasons such as lack of knowledge and others. In case of
conflicting group interests there are different ways of dealing with it. The above paper
discusses about the ways different scenarios are to be managed- in case one person starts
dominating the group, if members start forming cliques within the group, some members try
to escape from their responsibility and if a member of the group continuously makes
mistakes.

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References
Körner, C. (2015). Paradigm shift in plant growth control. Current opinion in plant
biology, 25, 107-114.
Rbc.com. (2019). About RBC - RBC. Retrieved from https://www.rbc.com/about-rbc.html
Sherif, M. (2015). Group conflict and co-operation: Their social psychology. Psychology
Press.
Thibaut, J. W. (2017). The social psychology of groups. Routledge.