G-Star Raw: The Future of Retail Stores and Online Strategies
VerifiedAdded on Ā 2020/04/07
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Report
AI Summary
This report examines the evolution of G-Star Raw's retail strategy, particularly its shift towards online platforms to enhance customer reach. The analysis highlights the challenges and successes of this transition, including the adoption of both desktop and mobile applications. It explores the impact of e-commerce on sales, customer behavior, and the overall retail landscape. The report delves into factors influencing online shopping decisions, comparing online and offline shopping experiences. It also addresses issues like consumer security, payment methods, and the importance of trust and user-friendly platforms. Furthermore, the report references several academic sources to understand the theories and factors affecting online shopping, including consumer norms, emotional responses, and the role of customer satisfaction in driving repeat business. It emphasizes the need for retail managers to create a trustworthy, user-friendly platform with money-back guarantees to attract and retain customers in the evolving digital marketplace.
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