Human Resource Management Case Study: Happy Dogs Recruitment Issues

This case study focuses on the human resource management (HRM) challenges faced by Happy Dogs, particularly concerning the effectiveness of their recruitment process. The study investigates the HRM problem by examining the company's objectives, strategic plans, performance, and competitive advantages. It explores research questions related to service effectiveness, employee satisfaction, and the impact of the business environment. The research utilizes qualitative data collection methods, including interviews with workers, managers, and executives, to gather detailed information. The study addresses ethical issues such as bias and confidentiality, implementing strategies to protect participant privacy and ensure informed consent. The research employs purposeful sampling and references key HRM literature to support its findings and recommendations for improving recruitment and overall HRM practices within the company.

HUMAN RESOURCE
MANAGEMENT
-CASE STUDY ON HAPPY DOGS

 The main human resource (HR) problem of
this company is the effectiveness of their
recruitment process.
 Increase in their dog walker recruitment
advertising cost
 Orientation cost
 Training and Development cost.
THE HRM PROBLEM

The main objectives of this research study is
–
 To investigate the challenges or problem
faced by the management of the company
 To identify the strategic plan adopted by the
enterprise to compete in the market
 To examine the performance of the
company in the present years
 To assess whether they have competitive
edge over the competitors.
RESEARCH OBJECTIVES

 Whether the services offered by the
company are effective?
 Do the employees of this company are
satisfied with the working conditions?
 Whether the internal as well as external
business environment affects this
enterprise?
 Whether this enterprise adopts innovative
strategy for mitigating the issues occurring
within the company?
RESEARCH QUESTIONS

 Qualitative data was used for conducting this
particular research study
 Qualitative data helps to provide detailed
information of the company’s present
situation
 Adoption of this method also helped to
conduct the research within the limited
budget as it typically utilizes less sample sizes
THE TYPE OF INFORMATION NEEDED TO ADDRESS THE PROBLEM

 The research instruments that will be used
for this research study is conduction of
interview
 The interview will be conducted on the
workers, managers and executives of this
company either face- to face or by
telephone
RESEARCH APPROACH

As qualitative interviews are difficult to record, proper
planning as well as precautions is necessary while
conducting this process.The procedures to be used for
recording the interviews are described below:
 Utilizing professional recording Gear and also pair it
with microphones
 Interpreter will be taken along during the interview
process
 Providing guidelines to the employees of the company
 As it is hard to identify the speakers in recording, steps
will be taken for improving the quality of recordings
PROCEDURES OF RECORDING DATA

 Samples Included in this research are-
workers, managers, leaders, executives and
directors of the Happy Dogs Company.
 The sample size of near about 50
employees will be chosen from the large
population
SAMPLES INCLUDED IN RESEARCH

 Purposeful Sampling Approach
 This approach will be selected for this
research study as it involves identification
as well as selection of individuals that have
proper knowledge about the questions to be
asked.
SAMPLING APPROACH TO BE ADOPTED

The two ethical issues that are identified in this
research study are described below:
 Some of the employees of this company can
be biased while giving information about the
issues prevalent within the company.
 Confidentiality as well as privacy can be
another ethical issues in this research as
some information about the enterprise which
the employees wants to keep it confidential
might will be investigated during the
interview
ETHICAL AND PARCTICAL ISSUES

These issues will be addressed in the following way-
 Confidentiality issue will be addressed by making action
plan by informing the participants about specific boundaries
of confidentiality. Additionally, the names of the workers will
not be disclosed who wishes to remain anonymous
 The participants must be provided detailed information
about the research and hence their consent will be taken
before starting the interview procedure. Moreover, they
should be given assurance that their names will not be
disclosed after the process.

ADDRESSING THE ETHICAL ISSUES

 Berman, E.M., Bowman, J.S., West, J.P. and Van Wart, M.R.,
2012. Human resource management in public service:
Paradoxes, processes, and problems. Sage.
 Palinkas, L.A., Horwitz, S.M., Green, C.A., Wisdom, J.P., Duan,
N. and Hoagwood, K., 2015. Purposeful sampling for qualitative
data collection and analysis in mixed method implementation
research. Administration and Policy in Mental Health and
Mental Health Services Research, 42(5), pp.533-544.
 Armstrong, M. and Taylor, S., 2014. Armstrong's handbook of
human resource management practice. Kogan Page Publishers.
 Taylor, S.J., Bogdan, R. and DeVault, M., 2015. Introduction to
qualitative research methods: A guidebook and resource. John
Wiley & Sons.
REFERENCES