This report presents a case study on Harrods' human resource management practices, focusing on strategies to enhance employee engagement and build trust. The analysis covers various aspects, including employee surveys, leadership roles, and the creation of a healthy work environment. The report details Harrods' approaches to talent acquisition, retention, and professional development through training, mentoring, and career opportunities. It also examines the non-financial rewards offered by Harrods, such as travel allowances, ticket loans, gym discounts, and mental health training, to improve employee well-being and satisfaction. The report highlights the importance of aligning HR strategies with organizational goals and providing employees with opportunities for decision-making and recognition. The report concludes by emphasizing the significance of a comprehensive approach to human resource management in fostering a productive and engaged workforce, supported by a reference list of relevant academic sources.
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