Level 4 Business Management: Induction and Training at Harrods

This presentation analyzes the induction and training programs implemented by Harrods, a luxury department store. It begins by introducing the purpose of induction and training, highlighting their role in employee skill development and company integration. The presentation then provides a background of Harrods, emphasizing its global presence and brand value. It details the structure of Harrods' induction program, including its objectives, content, and impact on employee retention and company culture. The presentation also explores Harrods' training and development practices, focusing on the use of on-the-job training and e-learning methods. It further addresses challenges faced during training and induction, such as information overload and diverse learning styles, and proposes solutions like needs analysis and user-friendly systems. The presentation concludes by summarizing the benefits of training and development, while also suggesting improvements for future programs based on employee feedback.

MANAGING PEOPLE IN ORGANIZATION

INTRODUCTION
 Induction and training program is a process of introducing new employee
in the company. These programs are being carried in order to help a
person in developing their skills and knowledge about the work they have
to perform in the company.
 Harrods has been chosen for making this power point presentation.
Harrods is a luxury department store whose headquarter is in Chelsea,
London. Company has more than 12000 employees who are working for
it.

BACKGROUND OF THE COMPANY
Harrods is a company which is famous in the entire world. It has
around 330 departments all over the world. Brand value helps
organization to maintain a good reputation and prestige among
people. Company sales everyday items and luxury goods in its
departmental stores all across the world. Many people have joined
the organisation in past years, to make them knowledgeable
Harrods has developed its own induction and training programme.

INDUCTION PROGRAM
 Induction program of Harrods is conducted in order to welcome
new employees. It is arranged to make new joine know about
the company and let them know that how their role fits in. Sister
concerns and about subsidiary companies is also being told to
employees during the induction programme. To give detail about
the company it makes easy for company to retain employees in
long term.

CONTINUE..
Due to the induction programme of the company its values and
culture will be known by new joine. Induction programme of
Harrods helps in giving detail brief about its management system
and work which employees have to perform in the company. It is
designed in such a way that while joining the company employees
gets a brief detail so that they can settle easily in the new working
environment

TRAINING AND DEVELOPMENT
 Harrods give training to new worker in
order to make them learn about the work
they have to perform in the company. It is
beneficial for company as well because
training programs helps in achieving its
goals and objectives.

CONTINUE..
Human resource department is responsible for giving training to
employees. It is designed keeping in mind the goals and objectives
of the company. It helps the new recruits in getting knowledge about
the work and understanding their responsibility towards the
company

METHOD OF TRAINING
 Harrods management
system believes in giving
on-the-job training to its
employees is beneficial.
It is an effective method
where training is given
to worker at the
workplace.

CONTINUE…
Harrods use e-learning training methods which facilitates use of an
online application. It is supported by displaying visual content on a
screen. This method is used by the company so that it can be easily
adopted by employees.

CHALLENGES FACED BY COMPANY
DURING TRAINING AND INDUCTION…
 There many challenges faced by Harrods while
induction and training programs. Company plans their
induction in such a way that employees can get detail
information about the organization where too much
information at once can create problems for the
company.

CONTINUE…
 It is difficult for the company to make learn all people at once because every one
has different learning habits. As no person is same and everyone has different
learning capacity. So this tis the major issue faced by the company while training
period.

WAYS TO OVERCOME
CHALLENGES…
 While conducting training programs many difficulties are being
faced by the organization. Everyone individual have their own
learning way and habits, no person is same and they different
mindset while learning and understanding any new thing.