An Analysis of Operations Management at Harry Potter World (Watford)

This report provides a comprehensive analysis of operations management at Harry Potter World (Watford). It begins by examining the implications of location on the attraction's overall success, considering factors such as push and pull factors, customer and community influences, and competitive dynamics. The report then identifies four key operational problems: managing overhead costs, monitoring performance, responding to competition, and managing cash flow. For each problem, supporting evidence is provided, highlighting the challenges faced by the organization. The report further examines the impact of each operational problem on various stakeholders, including internal stakeholders like managers and employees, and external stakeholders such as customers, suppliers, and the government. The analysis emphasizes the importance of stakeholder management in ensuring the success and sustainability of the business. The report concludes by summarizing the key findings and offering insights into effective operations management strategies for Harry Potter World.

Innovative Operations
Management

Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
Examine whether the location that has any implications on its overall success..........................3
TASK 2............................................................................................................................................5
Identify FOUR operational problems facing the organisation and to supporting evidence........5
TASK 3............................................................................................................................................6
Examine how each operational problem impacts upon a stakeholder.........................................6
CONCLUSION................................................................................................................................8
REFERENCES..............................................................................................................................10

INTRODUCTION
Operational innovation management ensure to determining the new manner of field to improve
internal procedure. It phrase the new manner of increasing new products and services to
providing better consumer quality of facility or something else that a business might deal. By
delivering the structural strategy and plan of action by operational key source. It concentrates on
meeting managerial significances and providing determined value that add the development of
organisation, machinery and individual’s manners(Ali, Warren,and Mathiassen, 2017). The
management consider in this report is Harry Potter World (Watford). Warner brothers were
setting plans to construct an attraction that will devoted to the sequence in place and so initiated
of keeping items from the series when they were no longer being used. Operational management
defined the term to attaining the high course of presentation through prevailing styles of process
that ensures the work that is done as to get decrease the errors, costs, and interruptions but
without basically fluctuating how that work gets accomplished in an efficient manner in the
organisation of business as effectively.
TASK 1
Examine whether the location that has any implications on its overall success
The best place is one that will reduces the cost of value while increasing the income. Some
businesses are unattached in that might set up appealing much anywhere. The major course of
achievement is to determining the location for the business and its requirements. The factor of
location is consider the following fact to manage the profitability section of the business as in the
virtual manner by which visitors or consumers will get influenced and keep maintain their terms
with them as longer and also the organisation provide the quality of services to them.
Effect of business location to the business success
Push And Pull Factors : It refers to draw the attention of consumers and visitors from a
particular location is mannered to push factor. It involves as to increase the cost, more
challenges, reduction in demand and poor communication and transportation facilities(Fernando,
Jabbour, and Wah, 2019). On the other side pull factor involves the operation of business for the
position that are lower labour costs, increasing the visitors, government incentives, improved
transportation facilities and communication structure. As it facilitate the consumers to involves

their perception for maintaining the segmentation of the business. It also ensure the success and
level of profit of the business as effectively.
Customers And Community : As the business management depends on the customer and visitors
for their growth and development. On the basis of this, they consider the demographic factor for
the particular set of potential location by which visitors draw their attention on them easily. The
consumers and visitors can be influenced by the services and their quality of manner by which
they help them to create the orientation. The community that helps the visitors to maintain the
sections between organisation and them(Silva, Styles, and Lages, 2017). As consumers are
important but to get hold them for a long period of time is more important for every business
and because of it various methods and techniques are implemented to influence them time to
time on regular basis.
 Competition : When the business depend on the narrow support that need to check out
the challengers. If they need the majority of the market share as per to the services or
after the program that will select a position anywhere as per to the primary supplier of
that market segment. As there are a lot of challenges and competition to maintain the
manner of the market place and also to follow the trend of market to satisfy the consumer
and visitors as by providing the service as per to their requirement. Challenges help the
organisations to determine the thought of ideas of the market and put their own idea into
it for considering their success.
Area and Success : Selecting the reliable business areas that contributes to the bottom line. It
consider traffic forms and availability for both consumer and forces. It consider the location that
does not have particular as there might be agreements action of restrictions on the location that
indicate(Aboelmaged, 2018). An organisation should know the following area of fields in which
they can easily increase their profitability ratio as easily and effectively. To maintain the
profitability of organisation various sort of managerial activities are help at respective areas that
will help them to manage the orientation and perception of business.
 Choosing Space : The general field of area that will need to manage the kind of space
that will need for the business. The business of management that needs the access and a
store at the front of the particular location. As because the business usually rent the
locations to initiate with to check out the value of the costs for letting in the area of field.
By selecting an adequate manner of space to fill the gap between visitors and

organisation. An effective management should know to space and their manner to deal
with the managerial activities to phrase the orientation.
TASK 2
Identify FOUR operational problems facing the organisation and to supporting evidence
Operational issues and problems that segmented with sort of difficult that are arises to
concentrate the management of business that are less profitable. As per to the following report, it
will make clear that there are various categories to make up an effective issues and problems
with their own unwanted outcomes(Moussa, and et.al., 2019). There are various sort of
challenges that the operation managers faced on a regular basis to maintain the profitability of
business as effectively that are as follows:
 Managing overhead : Outflows in business can be create by expenses, insurance,
rent or utility charges in the business. As the undue overhead can be particularly loss
the control on managerial activities. If the management will not manage the business
then it will create the big issue in the business as related to the market place. It can
be get solve by the management to oversee the authorities and roles of business
function and services. As it can be deal in more simple manner that to ensure the
market stability with managing overhead cost in the business like cloud computing,
free video call services, teleworking where possible, and renting rather than buying
office equipment that can all be valuable here.
 Monitoring performance : It ensure to supervise the performance of the
organisation as on regular basis by which the organisation will not face any difficulty
in future. The executive of the organisation are get the task and management issues
by which various issues will get mentioned in the business for widely oriented
section. The set of task of performance that indicates to show the manner of the team
is and the business that is performing. It will utilising the simplistic economic to
indicate(Yang, Pan, and Ballot, 2017). It can be highly valuable to ascertain and
simplify to agree upon the outlooks of respective teams of business. To ascertain
how the outcomes that will be get measured and supervise the progress of task and
estimation of the performances at the end of the management cycle that includes the
orientation of business in management.

 Responding to competition : As by initialise the business of management that is
more accurate and attainable than ever. As much easily the accessible the manner of
information and control out there it does mean that there can be ideally be more
opposition in the same market place. And the competition that concentrates on a
single quality of service in the broader market place. By supervise them on regular
basis as to competitor activity that can give the track on how to get ahead(Benitez,
and et.al., 2018). Monitoring their procedures to performs that can help the anticipate
their next actions and adapt the terms and plans of actions or strategy as per to the
manner. As by adopting new techniques and methods as well as courses of
procedure, products and issues to make the site of the mobile likeminded as attach of
the power of social media as effectively it makes a lasting brand on everything as per
to the organisation perform the function as to efficient manner.
 Flow of cash : The plan and budget are mannered to the business and management
as much as possible. As there are sufficient of money that varies the tools of the
management to look the way of managerial cash flow in the business. As by figuring
the orientation of business that can create funds, and analyse VAT, systematise bill
and payments to get alert the manner in an unusual course and to outgoings the
transpire. It involves the outstanding bills, unpredicted expenses and pending
expenditures that have the major issues can arise in the manner of money problems
that also involves the main issue in the business. As there are various sort of things to
get manage and to balance the portion also to get maintain a healthy cash flow to
survive in the business as effectively.
TASK 3
Examine how each operational problem impacts upon a stakeholder
Stakeholders are termed to those individuals who might positively or negatively impact the
production of the business of management. It is very significant for an efficient business
manager to classify the terms of stakeholders during the beginning stages of the managerial
activities and task(Gemünden, Lehner, and Kock, 2018). The stakeholders can be external and
internal in the business that affect the business as effectively in the manner to hold the business
or to obstruct the management. Internal stakeholders involves the business managers and

employees and are those who are situated in the business of management that affect the regular
unchanging size and form of the managerial activities. On the other side, external stakeholders
are those who are not actively get connected or get linked to the task but can affect the activities
of the project by various sort of ways. It include the Government, neighbours, compression
groups, political groups, local councils, and the adjoining groups.
The consumers, subcontractors, dealers and also the government are include in the course of
stakeholders. The project manager, project team members, and the managers from other
departments in the management that are stakeholders as well(Ganguly, Talukdar, and Chatterjee,
2019). It is essential to ascertain all the stakeholders in the market place to segment the
orientation in the business. The manager of an organisation should manage the impact of all the
stakeholders in the relation to the managerial activities and their necessities to make sure the
required output. The manager of an organisation will take care of the interests and needs of the
stakeholders as by balancing the supplies of the task of the management in a fixed proportion. As
the managers also plays a considerable role in defining the plan of actions and strategy of the
organization to its various sort of significant sections in operational choices. The managers are
also liable for the decisions that are made and act as a point of contact between shareholders, the
board of directors, and the organization that is also a major issues in the business and also in the
market place.
The customers, suppliers, and governments that are all directly compressed by the
operations that are carried out in a financial manner to follow the plan of action. As per to the
organisation that the stakeholder and their groups that tend to be quite closely in the manner of
the business operations. Business of management can have strictly undesirable impacts on the
local and world wide situation as per to this it must carefully deliberate that how operational
functioning can majorly affect the well being of the individuals in these groups as effectively.
The main purpose of providing quality of goods and services is to fill the gap of
requirements. By understanding the desires of an organization’s core consumer base and
optimizing operations at their best level as effectively to get fill those needs(Yunis, Tarhini, and
Kassar, 2018). Hence, a significant part of managing a business is direct the issue in a positive
section to get interacting with consumers through social media, emails, storefronts, user testing
groups, and the transfer of facilities and services of the goods is a significant feature of
sustaining the strong community.

Examine how each operational problem impacts upon stakeholders:
Stakeholders are the person who have power to affect business activities in positive as
well as in negative manner. There are various operational problems are raised in the business that
affect stakeholders in various manners. Operational issues or problems are short as well as long
term that affects business in order to survive in competitive environment. These problems are
discussed below:
 Out of control overhead cost: Excess overhead cost is a problem that affect business
activities as well as stakeholders. These costs depend upon the size and type of
organisation. If organisation contains high overhead cost then it impacts negatively to
profitability of organisation and lead it towards loss. If company get continuous loss then
respective stakeholders also get effected.
No-performance monitoring: If organisation do not monitor business activities then there is no
way to measure performance accurately and ensure that is organisation perform defined
functions in order to achieve objectives or not(Wooten, and Ulrich, 2017). This organisational
problem effects the stakeholder because they are not able to know about organisational current
situation as they have interest in business activities.
 Unstable cash flow: It is the biggest operations problem that affect the stakeholder such
as customer, employees and investors. failing in maintaining effective cash flow create
difficulty for organisation to survive in the competitive environment. Properly maintained
cash flows facilitate organisation to run business effectively. Stakeholders have interest in
business activities so, cash flows of organisation positively as well negatively affects
them.
CONCLUSION
From the above report it has been concluded that, the operative function in the business if
concentrates on interactive changes as the part of the advanced explanation of development
and delivery in the business to maintain the manner of course of actions in business. As it
also get its focus in this report on developing the modern techniques and methods in the

field of areas of operations and innovation management in supply chains. As certain
importance is given to the active areas of product and service innovation in the manner to
get purchasing and sourcing, manufacturing, outsourcing, distribution, behavioural
operations management, and intra-organisational collaboration in the business of
management.

REFERENCES
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(Ali, Warren,and Mathiassen, 2017)
(Fernando, Jabbour, and Wah, 2019)
(Silva, Styles, and Lages, 2017)
(Aboelmaged, 2018)
(Moussa, and et.al., 2019)
(Yang, Pan, and Ballot, 2017)
(Benitez, and et.al., 2018)
(Gemünden, Lehner, and Kock, 2018)
(Ganguly, Talukdar, and Chatterjee, 2019)
(Yunis, Tarhini, and Kassar, 2018)
(Wooten, and Ulrich, 2017)