Unit 2 Assignment: Professional Principles and Values

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Form HCP 4 – Tracking of Practice Evidence Against the Practice Themes
Unit 2: Demonstrating Professional Principles and Values in Health and Social Care (LO3.P6)
KEY KNOWLEDGE, SKILLS,
COMPETENCES against unit criteria Source(s) of Evidence
Unit ref (if evidence found in unit:
state Learning Outcome and
Assessment Criterion/Criteria)
Other source(s) of evidence
Practice Theme 1: Law, Regulation and Ethical Practice
Evidence of experience of working in line
with regulated ways of working and duties
in supporting and caring for individuals
and others including:
1. responsibilities and duty of role
The role and
responsibilities of the
health care assistant is to
work confidently and
independently with in the
given parameters of
practice (Esbitt., 2003.). The
basic responsibility is to
identify the situation and
take initiative in order to
help the patient and
provide them with care and
quality of services.
Health care assistant play a
vital role in the team. The
basic responsibility is to
provide with care with warmth
and compassion and support
the individuals who are
suffering from diseases,
illness or are needy and
vulnerable. And also give
author to the patient to make
their own decision and
develop their interest in
maintain their health. Also
recording patients daily
findings including
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temperature, breath and
dietary notes is also an
important role (Lowe et al.,
2012)
2. case management The process of diagnosis,
care planning, facilitating
with the requirements and
needs and better services,
coordination of care, timely
evaluation in order to
satisfy the desires of the
patient is in whole the way
a case can be managed by
a health care assistant
The delivery of
comprehensive health care
and social cares services to
the patient keeping in mind
the safety and security of
patient, care quality as well as
affectivity in cost
(Kongstvedt., 2013).
3. supervision A process of directing a
procedure or taking in
charge of any case is
called the supervision.
The supervisor guides the
heath care team for the
The management or
directing of a heath care plan
or treatment of care taking of
an individual is supervising
his care and also making
sure of all his requirements

case in order to provide
better services to service
seeker (Butterworth and
Faugier,., 2013)
are satisfied.
4. personal development Engaging in the health
care industry and
achieving growth and
expertise in the involved
department is the step
towards personal
development. Also
developing passion
towards serving better
quality of care to the
needy
Self development in health
care sector can be by
achieving more patience
level, more effectiveness
towards work, improving the
skills (Tinetti., Fried and
Boyd, C.M., 2012) in practice,
improvement in handling
patients and be more calm
and composed.
5. team working The safety of patient and
appropriate outcome can
be achieved with effective
team working. It also
effects the treatment and
care taking of patients
When the spirit of leadership
is patient focused each one
gets a change to express his
views and thoughts to
provide appropriate care and
services to the patients. Also

with given positive
guidance (West and
Lyubovnikova., 2013). The
delivery to the patient in
any situation can be
immediate and more
impactful in working team.
working in a team can help in
learning various skills from
each other like
communication,
management etc.
6. assessment of individual’s needs
The needs and
requirements of the
patients are assessed by
the health care
professionals in order
satisfy their desires in
quality of services. Social
needs that are related to
health care are found to
affect individual’s health
and recovery.
NHS centrally has accepted
the importance of needs of
the patients. And it is ethical
to know the needs of the
patients and direct them in
providing better services
they require and want
(Viswanathan et al., 2012). In
order to prioritise this and
taken relevant actions and
changes it is important to
develop and follow a
particular framework of
regulations and policies.

7. communication strategies
The idea of exchanging
the thoughts and needs of
the patient to the
professional as well as the
process of explaining the
care planning and
sympathising the patient
as their worst is the art of
communication which
should be developed
between the patient and
the health care
professional.
In order to engage the
patient the communication
skills and strategies used by
the health care professionals
are: careful listening, an
open mind, compassion,
friendly behaviour, empathy,
interest in patient,
attentiveness, initiate
conversation and willing to
ask questions about his
health and needs, investing
time to educate and
acknowledge the patient
(Sarensen et al., 2012).
8. person centred personal care and well
being
Personal centre care is
supporting an individual
focusing on his emotions
values, believes, lifestyle
and circumstances in
order to provide utmost
It is provided to give
personalised attention and
care to every individual in
health care sector as it is
their right and the part of
duty in providing focused

care and respect to the
patient and his wishes and
needs.
services as every individuals
has their own kind of wants
and needs.
9. physiological care
Physiological care is the
emotional and mental
support provided by the
professional to the patients
while delivering the health
and social care services
It is important that the health
care attendant has all the
information regarding
patients social believes, and
soft points so that it is easier
to communicate and develop
friendly (Evans and
Stoddart., 2017)environment
with the patient and hence
provide better services.
10. risk management In health care sector risk
management is the clinical
process in order to
monitor, detect, mitigate
and hence prevent risk.
This can be done by
assigning risk management
team, organization
In order to increase the risk
management in organization
and other health care
facilities, holistic approach is
taken called the enterprise
risk management. Traditional
aspects of management of
risk which include safety and

proactively looking forward
for patients safety
medical liability is the
approach by EMR
11. equality and diversity In heath and social care
equality and diversity are
important components. In
order to be fair to every
patient and be equally
accessible by every
individual it is required to
provide good equality as
well as diversity in the
health care sector (Adeleye
Atewologun and Matanmi.,
2014.).
Equality and diversity should
be more as integral
constituents then delivered
as a bonus in health care
benefits. It also maintains
the dignity and respect of the
people as well has maintain
the right of equality.
12. quality care procedures The basic aim of health
care and social care
organization is to provide
with resources that have
medical high quality to all
the individuals who are in
need and help in providing
Various measures are taking
by the government to
increase the quality of care
and life expectancy that is by
identifying the root cause of
the disease (Anhang Price et
al., 2014), decreasing the risk

high and extended life
expectancy ensuring a
better and good life ahead.
factors, preventive measures
and also by educating
people about self measures.
Evidence of taking personal responsibility Signed care plans and
patients records with
discharge papers or
evidences of taking
personal responsibilities
Usage of nursing care frame
works and following NHS
guidelines and ensuring that
laws are followed in care
settings are evidences of
personal responsibilities
Evidence of working independently within
defined parameters of practice Being a part of
multidisciplinary team and
following the treatment
plan efficiently
Attending continuous
training and development
program which is the part of
continuous medical
education
Using initiative in a variety of situations Identifying early signs of
mental health deterioration
and including relevant
experts in the treatment
planning of the patient
Conducting self evaluation
and reflection using various
tools like: swot and
identifying areas of

(Couët et al., 2014) improvement
Performing a range of skills consistent with
own roles, responsibilities and
professional values
Learning multiple
languages, cross cultural
training and identifying
taboos of different
communities.
Learning multiple treatment
modalities and being a part of
rotating posting to learn
skills of each department.
Practice Theme 2: Professional values, attitudes and behaviour in health and social care practice evidenced through
Exploring own values, attitudes and
behaviours and how they impact on the
work done with others
While working in the health
care setting I explored that
every individual is required
to be given equal right of
services. And also there
shouldn’t be any
discrimination between
patients with respect to
religion, cast or region
(LEVENTHAL and IAN.,
2012).
It is required that the health
care officials are trained and
skilled in a way that they can
keep the dignity, respect and
religious values of every
individual equal and prior
The values, attitudes and behaviours of
others and how to promote positive
A positive working It is important to respect and

working
and caring relationships
environment can be
promoted with enhancing
communication skills with
the patients, keeping a
check on all the
requirements of patients
and fulfil them to their
satisfaction
dignify believes of patients
and their relatives in terms of
social culture. And also avoid
any running discrimination
with any individual.
Exploring own communication style and
how to use and adapt communications to
different audiences reflecting individual
needs of others
A small activity was
carried out in this case in
order to explore styles of
communication and the
way it can influence the
future cases while I deal
with patients and their
relatives. It is noted that
with every individual
patient the style of
communication is different
in terms of understanding
their requirements and
Some patients are friendly
enough to share all the needs
and discomfort they are
dealing with in this case
verbal communication with
building trust will (Thompson
and McCabe., 2012) help
while in patients who do not
speak much non verbal
communication in way that
the expressions are to be
understood and then
identification of the needs of

needs
patients is done, hence the
requirements of the patients
are fulfilled.
Communicating purposefully and
appropriately using different forms; verbal,
written, electronic, non-verbal
Communication is the
basic key to know the
patients thoughts and also
to make patients
comfortable. There can be
different means of
(Verlinde, et al., 2012)
communication that is
verbal, electronic, written,
non verbal communication
but the aim of each is to
convey the idea of
thoughts to patients or
know their problem.
Verbal communication is the
most common means of
exchanging thoughts while
there are cases where the
patient is unable to
communicate then non verbal
understanding is to be
developed in order to build
trust and serve patients
better
Exercising own skills, attitudes and
behaviours to support personal
development of self and others
In order to respond the
patients better I believe
that I need to have better
It is important to stay positive
and positive enthusiasm
towards work and practice

communication skills
along with that I should be
aware of things on
personal level. This will
help me connecting to the
patients (Stevens and
Raferty,., 2018. ) more and
my education to patients
on awareness of several
things and how they can
take preventive measures
on personal level will help
we build trust of the
patient.
this will build a positive
environment and will help in
motivating other and support
them in personal care.
Commitment to adopting a person-centred
approach: working with colleagues and
individuals to promote quality care and
services that ensure the health, safety and
wellbeing of individuals
Commitments in the health
and social care sector are
made to the patients in
order to mentally satisfy
them when they are not
stable or anxious
regarding their health
In the aim of promoting
health care services of better
quality can be achieved when
the commitments made to the
patients are fulfilled this
helps in developing faith
(McCormack and McCance.,