Headspace My Health Record Project Vision Document Analysis

This document outlines the project vision for My Health Record, an ICT-based system developed for Headspace, an organization focused on providing mental health services. The project addresses the problem of fragmented patient information and communication among healthcare workers, leading to potential delays in diagnosis and treatment. The proposed solution involves an automated system to record and store patient details, enabling efficient data analysis, improved access for authorized personnel, and enhanced patient information security. The system's capabilities include comprehensive data capture, session recording, data analytics tools, and the ability to share information among case workers. The benefits include improved clarity of patient information, quicker case understanding for new workers, and the integration of medical references for accurate diagnosis. The document concludes by highlighting the importance of technology in modern healthcare and the potential of My Health Record to streamline diagnostics, information gathering, and treatment, thereby improving the overall quality of care. References to related research papers are also provided.

Headspace
My Health Record
Project Vision Document
8/11/2017

My Health Record
Table of Contents
Introduction.................................................................................................................................................3
My Health Record - Project Vision.............................................................................................................3
Problem Statement...................................................................................................................................3
Solution...................................................................................................................................................3
Capabilities of My Health Record...........................................................................................................3
My Health Record - Benefits...................................................................................................................4
Conclusion...................................................................................................................................................4
References...................................................................................................................................................6

My Health Record
Introduction
Healthcare is one of the sectors that has witnessed a lot of transformation in the practices and
associated business operations. One of the organizations that works in the area of health related
services for the youth suffering from certain medical condition is Headspace. There has been an
immense jump in the mental health issues that have been recorded and it has become the prime
need of the hour to provide assistance and treatment to such sufferers. The patient information
helps in the creation of the base for diagnostics and treatment in such cases and the most
significant source of information is the patient itself. My Health Record is an ICT-based system
that has the ability to record the details stated by the patient automatically.
My Health Record - Project Vision
Problem Statement
In one particular case of mental illness, there are multiple workers that execute their jobs to find
a solution and proper treatment for the patient. These workers may include the lower-level non-
medical workers, supervisors, administrators, medical team members etc (Cadle, 2010).
There are interaction sessions that occurs between each of these workers and the patients. During
these sessions, the patients are expected to bring forward their story with same clarity and
coverage which is not possible (Ammenwerth, 2002).
Solution
The inability of the patients to explain all of their problems and case details to the case workers
result in significant loss of information. Such occurrences result in prolonged diagnostics and
enhanced time to provide the treatment.
In order to eliminate such issues, My Health Record has been proposed which is an automated
system for information recording and its storage as well.
Capabilities of My Health Record
 The system will capture the complete details provided and stated by the patient in the first
meeting with any of the case workers. Also, the further sessions will also be recorded and
stored (Livchits, 2005).

My Health Record
 System database will be updated with a copy of every session for every patient.
 Authorized access will be provided to the case workers.
 Symptoms will be analyzed on the basis of the signs and trends from the patient
information and the medical diagnostics for the same will be made available on the basis
of historical references and medical details (Abraham, 2011).
 All of the patient sessions will be analyzed and reviewed to keep the relevant information
and discard the information sets not required in the diagnostics or treatment process.
 The system will include data analytics tools along with the tools to update the case
history of the patient after every session. A complete summary of the patient will be
made available and accessible for the workers working on the case from medical and
non-medical backgrounds.
 The system will also include the ability to share information with other case workers or
authorized users to gain their viewpoint.
My Health Record - Benefits
 Patients will be able to provide the information with more clarity as they will not be
bothered to repeat the same information again and again (Brock, 2014).
 The new workers on the case will be able to grasp the case details quickly to provide their
inputs. They will be allowed to analyze the patient information with much ease.
 The medical team members may not be able to identify a particular health condition
which will be made easy by the system as the patient information will be analyzed using
the medical references as well.
 The protection and privacy of the patient information will also improve as the automated
security protocols will be included to prevent any loss or leakage (Muller, 2016). There
are numerous security events that take place in the present times and such events may be
avoided and prevented using the system. Electronic information will alsonot be replicated
or duplicated.
Conclusion
Technology is an element that has become an integral part of every business sector. It is being
used and applied in the business organizations to make sure that the organizations stay upfront in

My Health Record
terms of the automated practices and methods. Headspace has also made a move to ensure that it
provides excellent healthcare services by developing and deploying an information recording and
storage system as My Health record. This system will not only record and store the patient
information, but also execute analytical operations on the data sets. In such a manner, the process
of diagnostics, information gathering along with the treatment will be made much simpler. The
quality of the services will also improve as a result.

My Health Record
References
Abraham, C. (2011). Systems Analysis and Design for Service Oriented Architecture Projects: A
Case Study at the Federal Financial Institutions Examinations Council (FFIEC). Retrieved
11 August 2017, from
https://pdfs.semanticscholar.org/5a94/68fa888e293593817b5e44bcb11c269a464e.pdf
Ammenwerth, E. (2002). Systems Analysis in Health Care: Framework and Example. Retrieved
11 August 2017, from http://www.lina-schwab.de/Publikationen/z10.pdf
Brock, S. (2014). Project Design & Proposal Writing. Retrieved 11 August 2017, from
http://www.iyfnet.org/sites/default/files/P4L_ProjDesign_PropWritGuide.pdf
Cadle, J. (2010). Business Analysis Techniques. Retrieved 11 August 2017, from
http://www.bcs.org/upload/pdf/business-analysis-techniques.pdf
Livchits, V. (2005). System Analysis of Investment Project Efficiency Evaluation. Retrieved 11
August 2017, from https://www.eolss.net/sample-chapters/C15/E1-26-04-05.pdf
Muller, G. (2016). System Modeling and Analysis: a Practical Approach. Retrieved 11 August
2017, from http://www.gaudisite.nl/SystemModelingAndAnalysisBook.pdf