Headspace: Analyzing Organizational Challenges and Solutions

This report focuses on the organizational aspects of Headspace, a mental health care organization addressing depression and anxiety. It identifies the problem of patients having to repeatedly recount their experiences, leading to limited information sharing during counseling. To mitigate this, t...Read More

Running head: ORGANIZATIONAL ASPECT OF HEADSPACE
Organizational aspect of headspace
Name of the Student:
Name of the University:
Author Note:

1ORGANIZATIONAL ASPECT OF HEADSPACE
Introduction
HeadSpace is a mental health care organization that provides the solution with the
people suffering from the depression and anxiety. It has been seen that for most of the
patients, they have to tell the story frequently before coming to the Headspace. In this case,
most of the patients tell very little about themselves during the counselling at HeadSpace. In
order to mitigate this problem there is a need for the system that will improvise the
functioning though storing of the information in the newly implemented system. The main
objective of this paper is to discuss the problems in the Headspace currently facing. The
justification for using the NewAccess system has been discussed in this context along with
the capabilities of the new system.
Problem: It has been seen that most people suffering from depression and anxiety are
from the age group 17 years to 25 years. In most cases, the patient suffering from the
depression or anxiety go to different professionals for the help (Gleacher et al., 2016). Each
time they have to re-tell their problems. The continuous process of re-telling their problem
makes them to tell very little when they come to Headspace for counselling (Mohammed et
al., 2016). The problem is that, the consultant at the Headspace cannot understand the
problem of the patients if they are not telling their problem or factors for anxiety in a proper
way. This makes the professionals harder to help the patient. This creates a problems for the
professionals and the doctors in the organization to provide the right solution for the
respective patients.
Capabilities: HeadSapace is proposed to implement the NewAccess mental health.
The NewAccess mental health is in the trial version and is targeted to understand the story of
the young people who are coming to the clinic for the treatment. The proposed system will
capture the issues and the problems of the young people at the initial stage (King et al., 2018).

2ORGANIZATIONAL ASPECT OF HEADSPACE
Apart from that the system will also store the information of respective patient in proper way
so that it can be accessed easily. Apart from that the data and the information accessed by the
professionals at any time of the day. This increase the availability of the data.
Apart from that the system is needed to be secured. The proper security system will
provide the controlling of the access of the information in the system (Leventhal et al., 2015).
The information regarding a specific patient can be accessed by the professionals and the
doctors threating that person along with the respective person (Wadia et al., 2015). This will
ensure the confidentiality and the security of the data in the organization.
The system is needed to be robust so that it can work properly whenever it is needed.
The database can be connected to the systems of the Headspace through servers. Apart from
that the patient can check the reports regarding the treatment from the database of the newly
implemented system at any time of the day.
Benefits: There are certain benefits of using the NewAccess system in the
organization. The implementation of the system will help to manage the data and information
in a proper way. Apart from that the case history of the patient along with the issues and
problems told by the patients can be recorded in this system. This will help the professionals
in the organization to analyse the information in a particular way (Gleacher et al., 2016). The
analysis on the stored data will be helpful for the organization to critically evaluate the
current mental state of the patient. Apart from that the availability of the data can be managed
in proper way (Perkins, 2016). The access of the information by the medical professionals
along with the patients can be done at any time of the day. Apart from that the security of the
system can be managed through the implementation of the new space system.

3ORGANIZATIONAL ASPECT OF HEADSPACE
Conclusion
The discussion is regarding the use of the new system NewAccess system for
Headspace. The problems, professionals of the Headspace is facing has been identified in the
vision document. In order to solve the problem the requirements of the HeadSpace system
along with the capabilities of the newly implemented system has been discussed. The benefits
from the newly implemented system has been identified in proper way through the vision
document. It can be said that the functioning of the Headspace system can be improved with
the implementation of the NewAccess system in the organization.

4ORGANIZATIONAL ASPECT OF HEADSPACE
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