Health and Social Care Principles Report - East and West Care Home

This report examines the principles of health and social care, using the East and West Care home in London as a case study. It explores principles such as independence, individuality, and diversity, as well as the importance of patient dignity and risk assessment. The report highlights the benefits of a person-centered approach, emphasizing its role in improving patient satisfaction and fostering positive relationships. It also addresses ethical dilemmas and conflicts that arise in healthcare settings. Furthermore, the report includes a reflective section, detailing the author's responsibilities, the use of the Gibbs reflective cycle for policy analysis, and recommendations for improving healthcare practices and staff training. The conclusion summarizes key findings and emphasizes the significance of interpersonal working approaches in delivering quality patient care.

PRINCIPLES OF HEALTH
AND SOCIAL CARE

TABLE OF CONTENTS
INTRODUCTION .........................................................................................................................................................2
PART 1...........................................................................................................................................................................2
PART 2...........................................................................................................................................................................3
PART 3...........................................................................................................................................................................3
CONCLUSION ..............................................................................................................................................................4
REFERENCES................................................................................................................................................................6
1

INTRODUCTION
The industry of health and social care is considered as one of the largest sectors in
world. There are certain improvements in the unit of health care that helps to increase the level of
life expectancy and improve the quality of life. All the actions taken by healthcare practitioners
are in the favour of patients and providing appropriate quality of services. The present study is
based on East and West Care home that is situated in London. This report provides a clear
understanding of different principles which are implemented in the HSC practices (Carlopio and
et.al., 2012). Further, it also covers the impact of different policies and legislations along with
code of conduct in health care home. Moreover, it also provides understanding of theories related
to health care practices. Lastly, it includes the contribution for own development and
implementation of policies.
PART 1
In context of East and West Care home, there are certain principles that help in ensuring
appropriate care of patients at workplace. It mainly includes the principles of independence in
which an individual has right to perform the activities as per his/her needs and requirements.
These principles help in reducing the level of disputes at workplace (Cutler and Waine, 2003).
Further, the principle of individuality and diversity assists patients to carry out their work on
their own desire. There is an important role played by attitude, behaviour and beliefs which
analyse the mutual understanding with different types of patients. Along with this, it is important
to provide space to all patients as they have their own dignity and it is the main responsibility of
care home to manage the dignity of patients.
As per the given case scenario, some of the methods which are followed by care home for
protecting patients from harm mainly include the assessment of risk which helps to evaluate the
effect of disease that harms the life of patients. In order to reduce the impact of factors such as
risk to the patients, a proper evaluation along with corrective measures is required (Devitt and
Smith, 2007). This method helps in providing quality services to reduce the risks and harm that
are caused by different factors. Further, for reducing the impact of risk in care home, there is
requirement to maintain records of patients which helps the practitioner to take appropriate
actions at right time. In addition to this, there are certain risks involved at the time of delivering
medical services to patients. The effect of risk can be physical as well as emotional on the health
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of patients. There is the requirement to make appropriate plan by management in order to reduce
danger from the life of patients.
Furthermore, there are certain advantages of person centered approach that provides an
appropriate medium in order to deliver the services to patients (Lowes and Hulatt, 2013). This
method is helpful to make some improvements in the current process and to adopt certain
innovative ideas in the culture of work of organisation. While using this approach, needs of
patients are taken into consideration. One of the major benefits of this approach is to provide
services as per the requirement and needs of patients and to enhance their level of satisfaction. At
East and West care home, it will assist the patients to build appropriate relationship that develops
an effective bond. With the help of person centred approach, lifestyle gets changed in the
positive direction. Further, it develops positive and healthy environment which proves to be
effective for the patients. Due to this, people are self-motivated and stay happy (Martin, Lippitt
and Prothero, 2013). Thus, it can be stated that through the person centred approach at East and
West care home, it gives importance to the patients and provides better opportunities to sustain in
the environment.
In context of care home, they provide medical services to the patients which creates
situations of conflicts along with ethical dilemmas (Morse and et.al., 2013). There are some
different types of conflicts arise such as quality of care along with the insufficient knowledge
regarding clinical-care protocols. It will also prove to be harmful for the health of patients as
there is requirement to provide appropriate services to patients. Further, at the time of taking
decisions, all staff members have different opinions which create the situations of dilemma that
needs to be resolved by the top level management of care home (Moss, 2015).
PART 2
Enclosed in PPT
PART 3
Reflective
In context of working in health care unit, I have some duties and responsibilities at workplace
which includes quality assurance as at the time of delivering services to patients, it is my
responsibility to provide services according to the standard of quality. Further, it also includes
that I have to upgrade the knowledge as per needs and requirements of patients. I am responsible
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in order to organise the sessions of training and development for other staff members. Moreover,
I have responsibility to deal with other hospitals and care organisations so that I can update my
knowledge through different legislations and standards of quality.
In order to evaluate own contribution for the development and implementation of health
and social care policy where as a senior worker there is utilisation of Gibbs reflective cycle in
which firstly I have to analyse the issues which are faced by the workers while delivering
services. Further, I determine that stress is considered as a major issue which affects the style of
working along with productivity. This affects their work as they are not able to deliver
appropriate quality of services. There is the requirement to arrange workshops which helps to
create awareness of process and policies which are to be adopted by care home. In context of
issues and problems, there are certain policies suggested by me in front of management which
are required to be implemented. Thus, it can be stated that proper action plan is helpful for
managing the issues of workers which provide positive outcomes.
There are certain recommendations for the purpose of developing own contribution for
meeting appropriate practice requirements which includes that there is appropriate knowledge
regarding the various code of conducts of the practice of HSC. In addition to this, it needs to
increase in level of participation for developing the policies of HSC which are in the favour of
patients as well as staff. To create good relationship with other care home for the purpose of
learning different practices of care. Further, it is essential to maintain the cleanliness and to make
sure the implementation of of the various practices. Besides this, it is required to provide
appropriate training to staff members about the new equipments which are to be used by them.
Moreover, there are no activities regarding the discrimination on the basis of any parameters.
Thus, all of this are some of the recommendation which needs to be implemented by healthcare
unit for betterment of staff as well as patients.
CONCLUSION
From the above carried out study it can be concluded that there are different types of
principles which supports the care home in order to deliver appropriate quality of services to
patients. It can be summarized that person centric approach is also helpful in providing services
according to the needs and requirement of patients. Thus, it can be stated that there is also an
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important role played by interpersonal working approach that is advantageous for the staff
members and patients.
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REFERENCES
Books and Journals
Carlopio, J. and et.al., 2012. Develop management skills. Pearson Higher Education Au.
Cutler, T. and Waine, B., 2003. Advancing accountability? The social services “star ratings.
Public Money and Management. 23 (2). pp 125–8.
Devitt, S. and Smith, L., 2007. Critical Thinking in Health and Social Care. SAGE.
Duffy, F. H., 2004. Early experience alters brain function and structure. Pediatrics. 113(4).pp.
846-857.
Lowes, L. and Hulatt, I. Eds., 2013. Involving service users in health and social care research.
Routledge.
Martin, W.F., Lippitt, J.M. and Prothero, T.G., 2013. Hazardous waste handbook for health and
safety. Butterworth-Heinemann.
Morse, T. and et.al., 2013. Characteristics of effective health and safety committees: Survey
results.American journal of industrial medicine. 56(2). pp.163-179.
Moss, B., 2015. Communication skills in health and social care. Sage.
Online
Solace, 2013. Principles for health and social care reform. [PDF]. Available
through:<http://www.solace.org.uk/knowledge/reports_guides/Solace_principles_for_healt
h_and_social_care_reform.pdf>. [Accessed on 7th March, 2017].
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