CHCCOM005: Communication Strategies for Health and Community Services

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Homework Assignment
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This assignment solution for CHCCOM005 addresses key aspects of communication within health and community services. It explores how language, culture, and religion can affect communication. The document also explains different models for supporting optimum client service, including rights-based service delivery, team roles and responsibilities, multi-disciplinary teams, and the role of support services. Furthermore, it provides five examples of health and community services industry terminology, defining terms related to service provision. All answers are referenced with appropriate links. This assignment solution is provided to help students understand the concepts of effective communication in healthcare settings.
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CHCCOM005 Communicate and work in health or community
services
( Due Date Monday)
(Total words – 200)
Reference required at the end of every question and reference
will be simple not any type of style it will be like this -
https://training.gov.au/training/details/chccom005
Question 4
Briefly explain how the following characteristics can affect communication:
1. Language
2. Culture
3. Religion
( for this question need to cover these things - 1. Language : Your answer needs to
reflect how it may affect communication?
- Language is the most basic tool for communication, it fosters the communication of
ideas, opinions and other emotional expression of an individual. However, language
can also be the common barrier to efficacious communication.
https://www.ipl.org/essay/How-Does-Language-Affect-Communication-FC7GQYC35G
2. Culture: mentioned how culture might impact on how one communicates or
impacts communication.
- Culture efficiently alters the communication by the cultural practices one individual
socialises in their day to day lifestyles. Culture encompasses behaviour and
communication of each individual.
https://online.uhv.edu/articles/undergraduate-studies/does-culture-affect-
communication.aspx
3. Religion: Try reflecting on how different reglious believes may affect how things
are perseved and or communicated.
- Religion can majorly affect the communication due to lack of knowledge and
associated beliefs one religion comprises. This can make the communication
complex sometimes to other person.
https://answersaboutworkplace.com/qa/how-does-religion-influence-
communication.html
Question 8
Briefly explain the following different models to support optimum client service:
1. Principles of rights-based service delivery
Principles of right based services is very crucial while communicating as this entails
the basic fundamental rights of an individual community services deliveries.
]https://www.cmi.no/projects/1791-operationalizing-a-rights-based-approach-to-
health
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2. Different roles and responsibilities of team
The health care professional and other workers are efficiently proficiently in
providing the health and social care to their patients by protecting the laws and
ethics of the patient care.
https://www.hiringpeople.co.uk/blog/healthcare-roles-and-responsibilities/
3. Characteristics of multi-disciplinary teams and how they are used
The multi-disciplinary teams are efficient in providing health care to the service
users. They enable and ensure effective communication to the patient care that they
provide to them. They efficiently aids the patient care by working as a team and
provide the essential care to the patients.
https://www.marketing91.com/multidisciplinary-team/
4. Role of support services
Support services efficiently pays a crucial role in palliation of delivery and effective
patient care to the people. They are the departments that operates independently
within the health care setting.
https://www.accruent.com/resources/blog-posts/whats-possible-support-services-hospital-
management
Question- 12
5. List five examples of health and community services industry terminology
relating to role and service provision. Provide an explanation for each.
Medical service- medical services are the care services in medical where the patients are
efficiently provided with treatments which involves surgeries. Medicare services- This
medical service is given to the people of the nation. Progress note services- Health and
community service provides record of events during the patient care which allows the
clinicians to compare the past status to the very current status of the patient. Pathology
request form- This form majorly details the patient's vital information such as their name,
their date of birth, their contact number, clinical history to get the correct details about the
medical and clinical history.
https://www.nhsconfed.org/articles/what-are-community-health-services
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